WEBVTT

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I believe that most
governmental controls are

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there for a reason, so I do
my best to work within

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government guidelines.

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For example, when my former
company was designing its new

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building, we made sure that
we complied with the

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Americans With
Disabilities Act.

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The greatest challenge, as I
see it, is dealing with the

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rapid advances in technology.

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My former company was very
much on the cutting edge of

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technology, yet we were able
to pick and choose the

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technologies that were truly
useful and cost effective.

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I look forward to applying
what I have learned and

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helping your company use
technology effectively.

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It's interesting that you
asked that question, because

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I was just reading a book that
addressed the same topic.

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I agree with James Miller,
author of "The Corporate

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Coach," when he says that
customer service is the key.

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Many companies do not care
about the details - and the

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details are what keep your
customers coming back.

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Your current customers will
become repeat customers if

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you pay attention to
their needs.

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I noticed in his book that he
mentioned your company as one

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that is at the leading edge in
exceptional customer service.

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That's one of the reasons I
would like to work with

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your company.