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I would first ask the person why they believe this way.

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Perhaps I had said something in the past that they 

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misinterpreted, or perhaps they simply do not yet 

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know me well.

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After they explained why they do not find me credible, I 

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would describe my qualifications in whatever 

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area was necessary.

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If this still did not work, and my company was in danger 

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of losing a client or customer, I would turn the 

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customer over to a co-worker or manager.

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It is not as important for ME to maintain the customer 

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as it is for US to maintain them.