"Hotel Modules": {
        "category_image":"assets3/images/img-1.jpg",
        "categories":{
          "Hotel Operations":{
            "lessondesc":"This comprehensive courseware instructs students on how to provide high level services to hotel and restaurant guests.  It stresses quality and productivity.  The video lectures deliver the essential knowledge, the skills and the attitude that hotel staff members need to succeed on the job.  Content within each lesson is delivered as screens shots that are clearly titled for easy identification and correlation.  Methodology and process are academically structured and performance is instantly measured for on the spot feedback."
          },
          "Front Office":{
            "lessondesc":"The courseware instructs and rehearses students in the use of a fully working property management system for hotels. Each student assumes the role of a front desk agent and must verbally interact with guests. He/she performs tasks such as recording and confirming reservations, checking in arrivals, checking out guests, and preparing the charges incurred by the guest.  The student is trained by the system to converse over the phone and simultaneously type in information.  In all tasks, the student is required by the software to speak in grammatical and clear English."
          },
          "Hotel Management":{
            "lessondesc":"This course provides broad instruction on Hotel Management. It introduces the student to the various services and departments typically contained in a modern hotel, describing the functions, duties and responsibilities of such key areas as front desk, housekeeping, accounting as well as food and beverage. The multimedia content of each lesson is delivered as concise audio accompanied by detailed text of the subject."
          },
          "Housekeeping Management":{
            "lessondesc":"The Housekeeping Management course envisions the student as the newly assigned executive housekeeper of a hotel that will soon open. As the executive housekeeper, the course introduces the student to the planning, execution and operations of the housekeeping department. In so doing, it concisely explains each aspect of managing the housekeeping department, providing a straightforward understanding of the personnel skills, logistics skills and property skills needed to function efficiently. Students must actually create the spreadsheets and forms used by the department."
          }
        }
      }