<?xml version="1.0" encoding="utf-8"?>
<catalog>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/1.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question1.jpg" mp3="AUDIO_REPOS/3284-01.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening is a way of communicating that can increase understanding between a speaker and a listener. Its goal is to establish the clear communication of ideas and feelings. An active listener pays close attention to what another person is saying without interrupting. He or she then summarizes the key points of the speaker's message to make sure they both agree on what was said. Once the speaker has gotten his or her point across, the roles reverse, and the speaker becomes the listener.]]></question>
		<saythis><![CDATA[Active listening is a way of communicating that can increase understanding between a speaker and a listener. Its goal is to establish the clear communication of ideas and feelings. An active listener pays close attention to what another person is saying without interrupting. He or she then summarizes the key points of the speaker's message to make sure they both agree on what was said. Once the speaker has gotten his or her point across, the roles reverse, and the speaker becomes the listener.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-01.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/1.1.jpg" rationale="Right" value="1" choicesay="Active listening is a way of communicating that can increase understanding between a speaker and a listener Its goal is to establish the clear communication of ideas and feelings An active listener pays close attention to what another person is saying without interrupting He or she then summarizes the key points of the speaker's message to make sure they both agree on what was said Once the speaker has gotten his or her point across the roles reverse and the speaker becomes the listener"><![CDATA[Active listening is a way of communicating that can increase understanding between a speaker and a listener. Its goal is to establish the clear communication of ideas and feelings. An active listener pays close attention to what another person is saying without interrupting. He or she then summarizes the key points of the speaker's message to make sure they both agree on what was said. Once the speaker has gotten his or her point across, the roles reverse, and the speaker becomes the listener.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/2.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question2.jpg" mp3="AUDIO_REPOS/3284-02.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening demonstrates respect and consideration for the person speaking. In turn, that show of respect can help establish trust between speaker and listener.]]></question>
		<saythis><![CDATA[Active listening demonstrates respect and consideration for the person speaking. In turn, that show of respect can help establish trust between speaker and listener.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-02.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/2.1.jpg" rationale="Right" value="1" choicesay="Active listening demonstrates respect and consideration for the person speaking In turn that show of respect can help establish trust between speaker and listener"><![CDATA[Active listening demonstrates respect and consideration for the person speaking. In turn, that show of respect can help establish trust between speaker and listener.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/3.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question3.jpg" mp3="AUDIO_REPOS/3284-03.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[When you are an active listener, you do not have to agree with the other person's point of view. However, you should try your best to understand what the other person is saying. You should listen quietly without expressing your opinion about what the speaker says, even if you think he or she is wrong.]]></question>
		<saythis><![CDATA[When you are an active listener, you do not have to agree with the other person's point of view. However, you should try your best to understand what the other person is saying. You should listen quietly without expressing your opinion about what the speaker says, even if you think he or she is wrong.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-03.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/3.1.jpg" rationale="Right" value="1" choicesay="When you are an active listener you do not have to agree with the other person's point of view However you should try your best to understand what the other person is saying You should listen quietly without expressing your opinion about what the speaker says even if you think he or she is wrong"><![CDATA[When you are an active listener, you do not have to agree with the other person's point of view. However, you should try your best to understand what the other person is saying. You should listen quietly without expressing your opinion about what the speaker says, even if you think he or she is wrong.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/4.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question4.jpg" mp3="AUDIO_REPOS/3284-04.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening can be guided by a third person, such as a therapist. Or, it can be done by two people on their own. Either way, its goal is to get rid of the usual barriers to understanding, such as anger or distracted half-listening.]]></question>
		<saythis><![CDATA[Active listening can be guided by a third person, such as a therapist. Or, it can be done by two people on their own. Either way, its goal is to get rid of the usual barriers to understanding, such as anger or distracted half listening.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-04.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/4.1.jpg" rationale="Right" value="1" choicesay="Active listening can be guided by a third person such as a therapist Or it can be done by two people on their own Either way its goal is to get rid of the usual barriers to understanding such as anger or distracted half listening"><![CDATA[Active listening can be guided by a third person, such as a therapist. Or, it can be done by two people on their own. Either way, its goal is to get rid of the usual barriers to understanding, such as anger or distracted half-listening.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/5.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question5.jpg" mp3="AUDIO_REPOS/3284-05.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening works best when speaker and listener sit facing each other and make eye contact. The two people speak in turns, with one person speaking first while the other listens carefully, without talking.]]></question>
		<saythis><![CDATA[Active listening works best when speaker and listener sit facing each other and make eye contact. The two people speak in turns, with one person speaking first while the other listens carefully, without talking.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-05.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/5.1.jpg" rationale="Right" value="1" choicesay="Active listening works best when speaker and listener sit facing each other and make eye contact The two people speak in turns with one person speaking first while the other listens carefully without talking"><![CDATA[Active listening works best when speaker and listener sit facing each other and make eye contact. The two people speak in turns, with one person speaking first while the other listens carefully, without talking.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/6.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question6.jpg" mp3="AUDIO_REPOS/3284-06.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[The goal is for the listener to give full, undivided attention to the speaker. When you are the listener, you should avoid thinking about what to say next or how to respond or whether what the speaker is saying is even correct. Instead, focus on understanding what is being said and try as much as possible to see things from the speaker's point of view.]]></question>
		<saythis><![CDATA[The goal is for the listener to give full, undivided attention to the speaker. When you are the listener, you should avoid thinking about what to say next or how to respond or whether what the speaker is saying is even correct. Instead, focus on understanding what is being said and try as much as possible to see things from the speaker's point of view.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-06.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/6.1.jpg" rationale="Right" value="1" choicesay="The goal is for the listener to give full undivided attention to the speaker When you are the listener you should avoid thinking about what to say next or how to respond or whether what the speaker is saying is even correct Instead focus on understanding what is being said and try as much as possible to see things from the speaker's point of view"><![CDATA[The goal is for the listener to give full, undivided attention to the speaker. When you are the listener, you should avoid thinking about what to say next or how to respond or whether what the speaker is saying is even correct. Instead, focus on understanding what is being said and try as much as possible to see things from the speaker's point of view.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/7.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question7.jpg" mp3="AUDIO_REPOS/3284-08.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Once the speaker finishes talking, you should summarize what he or she just said. Summarizing lets the speaker know how well you understood what they said, and gives him or her a chance to clear up any misunderstandings.]]></question>
		<saythis><![CDATA[Once the speaker finishes talking, you should summarize what he or she just said. Summarizing lets the speaker know how well you understood what they said, and gives him or her a chance to clear up any misunderstandings.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-08.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/7.1.jpg" rationale="Right" value="1" choicesay="Once the speaker finishes talking you should summarize what he or she just said Summarizing lets the speaker know how well you understood what they said and gives him or her a chance to clear up any misunderstandings"><![CDATA[Once the speaker finishes talking, you should summarize what he or she just said. Summarizing lets the speaker know how well you understood what they said, and gives him or her a chance to clear up any misunderstandings.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/8.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question8.jpg" mp3="AUDIO_REPOS/3284-09.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[The speaker can clarify as needed until he or she feels fully understood. Speaker and listener then switch roles. From there, the process continues back and forth until both people have been fully heard and understood.]]></question>
		<saythis><![CDATA[The speaker can clarify as needed until he or she feels fully understood. Speaker and listener then switch roles. From there, the process continues back and forth until both people have been fully heard and understood.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-09.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/8.1.jpg" rationale="Right" value="1" choicesay="The speaker can clarify as needed until he or she feels fully understood Speaker and listener then switch roles From there the process continues back and forth until both people have been fully heard and understood"><![CDATA[The speaker can clarify as needed until he or she feels fully understood. Speaker and listener then switch roles. From there, the process continues back and forth until both people have been fully heard and understood.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/9.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question9.jpg" mp3="AUDIO_REPOS/3284-10.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening is particularly useful for people who live or work together. Family members and co-workers often develop bad listening habits. They react to each other based on what they expect the other person to say rather than on what is actually said. Active listening provides a way to break this pattern.]]></question>
		<saythis><![CDATA[Active listening is particularly useful for people who live or work together. Family members and co workers often develop bad listening habits. They react to each other based on what they expect the other person to say rather than on what is actually said. Active listening provides a way to break this pattern.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-10.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/9.1.jpg" rationale="Right" value="1" choicesay="Active listening is particularly useful for people who live or work together Family members and co workers often develop bad listening habits They react to each other based on what they expect the other person to say rather than on what is actually said Active listening provides a way to break this pattern"><![CDATA[Active listening is particularly useful for people who live or work together. Family members and co-workers often develop bad listening habits. They react to each other based on what they expect the other person to say rather than on what is actually said. Active listening provides a way to break this pattern.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/10.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question10.jpg" mp3="AUDIO_REPOS/3284-11.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Sometimes people tune out what family members are saying because they think they know what is coming next. For example, children who expect their parents to scold them may only hear criticism. Parents who expect a certain attitude from teenagers may believe they hear it in their child's tone of voice. Active listening cuts through such built-in expectations.]]></question>
		<saythis><![CDATA[Sometimes people tune out what family members are saying because they think they know what is coming next. For example, children who expect their parents to scold them may only hear criticism. Parents who expect a certain attitude from teenagers may believe they hear it in their child's tone of voice. Active listening cuts through such built in expectations.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-11.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/10.1.jpg" rationale="Right" value="1" choicesay="Sometimes people tune out what family members are saying because they think they know what is coming next For example children who expect their parents to scold them may only hear criticism Parents who expect a certain attitude from teenagers may believe they hear it in their child's tone of voice Active listening cuts through such built in expectations"><![CDATA[Sometimes people tune out what family members are saying because they think they know what is coming next. For example, children who expect their parents to scold them may only hear criticism. Parents who expect a certain attitude from teenagers may believe they hear it in their child's tone of voice. Active listening cuts through such built-in expectations.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/11.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question11.jpg" mp3="AUDIO_REPOS/3284-13.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening can also be useful in the workplace. Miscommunication or lack of understanding between co-workers can lead to hurt feelings, which in turn can make it difficult for people to work together. Active listening can resolve such issues and create greater understanding and team spirit among co-workers.]]></question>
		<saythis><![CDATA[Active listening can also be useful in the workplace. Miscommunication or lack of understanding between co workers can lead to hurt feelings, which in turn can make it difficult for people to work together. Active listening can resolve such issues and create greater understanding and team spirit among co workers.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-13.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/11.1.jpg" rationale="Right" value="1" choicesay="Active listening can also be useful in the workplace Miscommunication or lack of understanding between co workers can lead to hurt feelings which in turn can make it difficult for people to work together Active listening can resolve such issues and create greater understanding and team spirit among co workers"><![CDATA[Active listening can also be useful in the workplace. Miscommunication or lack of understanding between co-workers can lead to hurt feelings, which in turn can make it difficult for people to work together. Active listening can resolve such issues and create greater understanding and team spirit among co-workers.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/12.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question12.jpg" mp3="AUDIO_REPOS/3284-14.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Imagine someone who is unexpectedly rude to their co-worker, or seems inconsiderate of their needs. The co-worker might feel hurt, or they might become angry and begin to dislike that person. Active listening can help resolve such problems. It allows a person to say how they feel about their co-worker's behavior, while the co-worker is given a chance to explain and maybe even apologize.]]></question>
		<saythis><![CDATA[Imagine someone who is unexpectedly rude to their co worker, or seems inconsiderate of their needs. The co worker might feel hurt, or they might become angry and begin to dislike that person. Active listening can help resolve such problems. It allows a person to say how they feel about their co worker's behavior, while the co worker is given a chance to explain and maybe even apologize.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-14.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/12.1.jpg" rationale="Right" value="1" choicesay="Imagine someone who is unexpectedly rude to their co worker or seems inconsiderate of their needs The co worker might feel hurt or they might become angry and begin to dislike that person Active listening can help resolve such problems It allows a person to say how they feel about their co worker's behavior while the co worker is given a chance to explain and maybe even apologize"><![CDATA[Imagine someone who is unexpectedly rude to their co-worker, or seems inconsiderate of their needs. The co-worker might feel hurt, or they might become angry and begin to dislike that person. Active listening can help resolve such problems. It allows a person to say how they feel about their co-worker's behavior, while the co-worker is given a chance to explain and maybe even apologize.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/13.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question13.jpg" mp3="AUDIO_REPOS/3284-15.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[It could be that the rude co-worker was going through a difficult time at home or on the job and was unaware of how insulting his or her behavior was. By listening respectfully, another person might learn more about that co-worker's situation, and also gain his or her appreciation for their willingness to listen. In this way, situations that could turn into major conflicts instead lead to greater understanding.]]></question>
		<saythis><![CDATA[It could be that the rude co worker was going through a difficult time at home or on the job and was unaware of how insulting his or her behavior was. By listening respectfully, another person might learn more about that co worker's situation, and also gain his or her appreciation for their willingness to listen. In this way, situations that could turn into major conflicts instead lead to greater understanding.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-15.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/13.1.jpg" rationale="Right" value="1" choicesay="It could be that the rude co worker was going through a difficult time at home or on the job and was unaware of how insulting his or her behavior was By listening respectfully another person might learn more about that co worker's situation and also gain his or her appreciation for their willingness to listen In this way situations that could turn into major conflicts instead lead to greater understanding"><![CDATA[It could be that the rude co-worker was going through a difficult time at home or on the job and was unaware of how insulting his or her behavior was. By listening respectfully, another person might learn more about that co-worker's situation, and also gain his or her appreciation for their willingness to listen. In this way, situations that could turn into major conflicts instead lead to greater understanding.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/14.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question14.jpg" mp3="AUDIO_REPOS/3284-16.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Sometimes people do not communicate with those they are close to because they fear the other person's reaction. Rather than saying, for example, "It really hurts my feelings when you come home late without calling ahead," a husband or wife might say nothing at all in order to avoid a fight. However, the hurt feelings remain and can build up over time. If the partners actively listen to each other, though, they can fully explain how they feel, and this can help avoid any hurt feelings.]]></question>
		<saythis><![CDATA[Sometimes people do not communicate with those they are close to because they fear the other person's reaction. Rather than saying, for example, "It really hurts my feelings when you come home late without calling ahead," a husband or wife might say nothing at all in order to avoid a fight. However, the hurt feelings remain and can build up over time. If the partners actively listen to each other, though, they can fully explain how they feel, and this can help avoid any hurt feelings.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-16.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/14.1.jpg" rationale="Right" value="1" choicesay="Sometimes people do not communicate with those they are close to because they fear the other person's reaction Rather than saying for example "It really hurts my feelings when you come home late without calling ahead" a husband or wife might say nothing at all in order to avoid a fight However the hurt feelings remain and can build up over time If the partners actively listen to each other though they can fully explain how they feel and this can help avoid any hurt feelings"><![CDATA[Sometimes people do not communicate with those they are close to because they fear the other person's reaction. Rather than saying, for example, "It really hurts my feelings when you come home late without calling ahead," a husband or wife might say nothing at all in order to avoid a fight. However, the hurt feelings remain and can build up over time. If the partners actively listen to each other, though, they can fully explain how they feel, and this can help avoid any hurt feelings.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/15.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question15.jpg" mp3="AUDIO_REPOS/3284-17.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening helps people get along better. If someone does not listen to you or does not value what you have to say, you may feel slighted. However, if someone takes the time to listen carefully, you will feel better both about yourself and them.]]></question>
		<saythis><![CDATA[Active listening helps people get along better. If someone does not listen to you or does not value what you have to say, you may feel slighted. However, if someone takes the time to listen carefully, you will feel better both about yourself and them.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-17.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/15.1.jpg" rationale="Right" value="1" choicesay="Active listening helps people get along better If someone does not listen to you or does not value what you have to say you may feel slighted However if someone takes the time to listen carefully you will feel better both about yourself and them"><![CDATA[Active listening helps people get along better. If someone does not listen to you or does not value what you have to say, you may feel slighted. However, if someone takes the time to listen carefully, you will feel better both about yourself and them.]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="AUDIO_REPOS/16.0.mp3"></phrase>
		<question isaudiomp3="1" rationale="0" picture="images/question16.jpg" mp3="AUDIO_REPOS/3284-18.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="1" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Active listening provides a safe environment for people to express themselves. The open sharing of ideas and feelings that it allows can improve relationships, whether at home, school or work.]]></question>
		<saythis><![CDATA[Active listening provides a safe environment for people to express themselves. The open sharing of ideas and feelings that it allows can improve relationships, whether at home, school or work.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="AUDIO_REPOS/3284-18.mp3" isrationalemp3="1" rationalemp3="AUDIO_REPOS/right.mp3" rationaleimage="images/rationale/16.1.jpg" rationale="Right" value="1" choicesay="Active listening provides a safe environment for people to express themselves The open sharing of ideas and feelings that it allows can improve relationships whether at home school or work"><![CDATA[Active listening provides a safe environment for people to express themselves. The open sharing of ideas and feelings that it allows can improve relationships, whether at home, school or work.]]></answer>
	</question>
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