<?xml version="1.0" encoding="utf-8"?>
<catalog>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/1.0.mp3"><![CDATA[The customer service representative was responsible for telling all existing customers that higher prices would be charged next month.]]></phrase>
		<question grammarid="1" isaudiomp3="1" rationale="0" picture="images/question1.jpg" mp3="../MEDIA/1.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[The customer service representative was responsible for telling all existing customers that higher prices would be __________ d next month.]]></question>
		<saythis><![CDATA[The customer service representative was responsible for telling all existing customers that higher prices would be blank, d next month.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/1.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/1.1.jpg" rationale="Correct." value="1" choicesay="charge"><![CDATA[charge]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/2.0.mp3"><![CDATA[I have compiled a list of the most popular items in our sales catalog.]]></phrase>
		<question grammarid="2" isaudiomp3="1" rationale="0" picture="images/question2.jpg" mp3="../MEDIA/2.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[I have __________ d a list of the most popular items in our sales catalog.]]></question>
		<saythis><![CDATA[I have blank, d a list of the most popular items in our sales catalog.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/2.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/2.1.jpg" rationale="Correct." value="1" choicesay="compile"><![CDATA[compile]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/3.0.mp3"><![CDATA[Let's make sure all invoices sent to customers are kept in alphabetical order.]]></phrase>
		<question grammarid="3" isaudiomp3="1" rationale="0" picture="images/question3.jpg" mp3="../MEDIA/3.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Let's make sure all invoices sent to __________ s are kept in alphabetical order.]]></question>
		<saythis><![CDATA[Let's make sure all invoices sent to blank, s are kept in alphabetical order.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/3.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/3.1.jpg" rationale="Correct." value="1" choicesay="customer"><![CDATA[customer]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/4.0.mp3"><![CDATA[We are offering a 10 percent discount to all new customers.]]></phrase>
		<question grammarid="4" isaudiomp3="1" rationale="0" picture="images/question4.jpg" mp3="../MEDIA/4.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[We are offering a 10 percent __________ to all new customers.]]></question>
		<saythis><![CDATA[We are offering a 10 percent blank, to all new customers.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/4.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/4.1.jpg" rationale="Correct." value="1" choicesay="discount"><![CDATA[discount]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/5.0.mp3"><![CDATA[The accountant was so efficient in processing the customer receipts that she had the job done before lunch.]]></phrase>
		<question grammarid="5" isaudiomp3="1" rationale="0" picture="images/question5.jpg" mp3="../MEDIA/5.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[The accountant was so __________ in processing the customer receipts that she had the job done before lunch.]]></question>
		<saythis><![CDATA[The accountant was so blank, in processing the customer receipts that she had the job done before lunch.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/5.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/5.1.jpg" rationale="Correct." value="1" choicesay="efficient"><![CDATA[efficient]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/6.0.mp3"><![CDATA[We estimated our losses this year at about five thousand dollars.]]></phrase>
		<question grammarid="6" isaudiomp3="1" rationale="0" picture="images/question6.jpg" mp3="../MEDIA/6.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[We __________ ed our losses this year at about five thousand dollars.]]></question>
		<saythis><![CDATA[We blank, ed our losses this year at about five thousand dollars.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/6.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/6.1.jpg" rationale="Correct." value="1" choicesay="estimate"><![CDATA[estimate]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/7.0.mp3"><![CDATA[The company will impose a surcharge for any items returned.]]></phrase>
		<question grammarid="7" isaudiomp3="1" rationale="0" picture="images/question7.jpg" mp3="../MEDIA/7.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[The company will __________ a surcharge for any items returned.]]></question>
		<saythis><![CDATA[The company will blank, a surcharge for any items returned.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/7.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/7.1.jpg" rationale="Correct." value="1" choicesay="impose"><![CDATA[impose]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/8.0.mp3"><![CDATA[I made a mistake in adding up your bill and we overcharged you twenty dollars.]]></phrase>
		<question grammarid="8" isaudiomp3="1" rationale="0" picture="images/question8.jpg" mp3="../MEDIA/8.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[I made a __________ in adding up your bill and we overcharged you twenty dollars.]]></question>
		<saythis><![CDATA[I made a blank, in adding up your bill and we overcharged you twenty dollars.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/8.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/8.1.jpg" rationale="Correct." value="1" choicesay="mistake"><![CDATA[mistake]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/9.0.mp3"><![CDATA[The customer placed an order for ten new chairs.]]></phrase>
		<question grammarid="9" isaudiomp3="1" rationale="0" picture="images/question9.jpg" mp3="../MEDIA/9.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[The customer placed an __________ for ten new chairs.]]></question>
		<saythis><![CDATA[The customer placed an blank, for ten new chairs.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/9.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/9.1.jpg" rationale="Correct." value="1" choicesay="order"><![CDATA[order]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/10.0.mp3"><![CDATA[We always reply promptly to customers' letters.]]></phrase>
		<question grammarid="10" isaudiomp3="1" rationale="0" picture="images/question10.jpg" mp3="../MEDIA/10.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[We always reply __________ to customers' letters.]]></question>
		<saythis><![CDATA[We always reply blank, to customers' letters.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/10.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/10.1.jpg" rationale="Correct." value="1" choicesay="promptly"><![CDATA[promptly]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/11.0.mp3"><![CDATA[He rectified the problem by giving the customer credit for the unused
items that she returned.]]></phrase>
		<question grammarid="11" isaudiomp3="1" rationale="0" picture="images/question11.jpg" mp3="../MEDIA/11.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[He __________ the problem by giving the customer credit for the unused items that she returned.]]></question>
		<saythis><![CDATA[He blank, the problem by giving the customer credit for the unused items that she returned.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/11.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/11.1.jpg" rationale="Correct." value="1" choicesay="rectify"><![CDATA[rectify]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/12.0.mp3"><![CDATA[The terms of payment were clearly listed at the bottom of the invoice.]]></phrase>
		<question grammarid="12" isaudiomp3="1" rationale="0" picture="images/question12.jpg" mp3="../MEDIA/12.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="" ttsspeed="" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[The __________ of payment were clearly listed at the bottom of the invoice.]]></question>
		<saythis><![CDATA[The blank, of payment were clearly listed at the bottom of the invoice.]]></saythis>
		<answer isaudiomp3="1" picture="images/c1.jpg" mp3="../MEDIA/12.1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="images/rationale/12.1.jpg" rationale="Correct." value="1" choicesay="terms"><![CDATA[terms]]></answer>
	</question>
</catalog>