{"speech_score":{"1":"1","2":"1","3":"1","4":"1","5":"1","6":"1","7":"1","8":"1","9":"1","10":"1","11":"1","12":"1","13":"1"},"media_score":[["1.1_1",["ec2-be24-de80-1725-ab30-21bb1659374233759#1.1#100503190#0#0##","91.64","70.9","0","","25","Mail-order companies need to have an efficient process for invoicing and billing customers.","false",[["79.00800000000001","90",["AH=>O","I=>IH","Z=>S"],"companies"],["71.11200000000001","90",["I=>IH"],"need"],["1.788","90",["V=>B"],"have"],["73.776","90",["IH=>I","AO+I=>U I","IH=>I"],"invoicing"],["70.52000000000001","90",["IH=>I","IH=>I"],"billing"]]]],["2.1_1",["ec2-01b8-338c-c3f4-a447-be7a1659376310993#2.1#100503190#0#0##","37.53","71.76","0","","25","When a customer places an order a list of items must be compiled and an invoice generated.","false",[["71.44800000000001","90",["EH=>I"],"When"],["79","88.75",["IH=>I"],"list"],["22.866","18.11",["A+I=>IH","Z=>S"],"items"],["66.08800000000001","72.61",["V=>B"],"invoice"],["52.68","90",["I=>IH"],"be"]]]],["3.1_1",["ec2-0efc-db8b-3443-bbd2-789c1659376327899#3.1#100503190#0#0##","77.33","85.93","0","","25","The invoice will list the items purchased, along with the cost of each item, and the quantity desired.","false",[["10.254000000000001","90",["AO+I=>U I"],"invoice"],["73.568","90",["I=>IH"],"quantity"],["74.65599999999999","90",["Z=>S","ER=>I R"],"desired"]]]],["4.1_1",["ec2-a7f7-b387-dd5f-57fb-da791659376342331#4.1#100503190#0#0##","67.89","75.25","0","","25","charges that will be incurred in shipping the items to the customer are also added to the invoice.","false",[["74.57600000000001","90",["IH=>I"],"will"],["5.13","0",["Z=>S"],"items"],["69.952","90",["AE=>A"],"added"],["42.792","90",["V=>B","AO+I=>U I"],"invoice"]]]],["5.1_1",["ec2-7c6a-e09d-dd72-4e5a-7dd61659376357392#5.1#100503190#0#0##","57.34","63.33","0","","25","Sometimes shipping charges are simply estimated based on the weight or value of the items ordered.","false",[["74.568","90",["IH=>I","IH=>I"],"shipping"],["76.104","90",["Z=>S"],"charges"],["15.684000000000001","16.14",["I=>IH"],"simply"],["78.04","90",["AH=>O"],"of"]]]],["6.1_1",["ec2-6d6b-05d4-2f03-105f-6c991659376368374#6.1#100503190#0#0##","69.3","64.38","0","","25","The invoice also shows the estimated of payment.","false",[["72.408","90",["DH=>D"],"The"],["67.792","90",["AO+I=>U I"],"invoice"]]]],["7.1_1",["ec2-70f0-0c5b-9075-89a6-df461659376380634#7.1#100503190#0#0##","53.94","79.56","0","","25","Payment is usually due within 30 days.","false",[["78.67200000000001","90",["IH=>I"],"is"],["78.608","90",["IH=>I","IH=>I"],"within"]]]],["8.1_1",["ec2-c15a-9c2a-165a-264b-c0761659376391572#8.1#100503190#0#0##","94.69","84.75","0","","25","Extra charges are often imposed on overdue accounts.","false",[["76","90",["Z=>S"],"charges"],["72.432","90",["O=>U","Z=>S"],"imposed"]]]],["9.1_1",["ec2-53b1-af7e-b56b-442e-cb4e1659376405084#9.1#100503190#0#0##","47.25","79.63","0","","25","Many companies also offer a small discount if invoices are paid promptly.","false",[["78.912","90",["EH=>I"],"Many"],["78.11200000000001","90",["AH=>O","Z=>S"],"companies"],["77.392","90",["Z=>S"],"invoices"],["72.03200000000001","70.04",["AO=>U","F=>P"],"offer"]]]],["10.1_1",["ec2-d28b-f133-d7a1-a793-c4211659376428017#10.1#100503190#0#0##","57.39","64.18","0","","25","Sometimes items get damaged or lost in transit, or customers discover that the wrong items have been shipped by mistake.","false",[["11.682","90",["Z=>S"],"items"],["77.952","90",["AE=>A"],"transit"],["51.24","90",["AH=>O","ER=>I R","Z=>S"],"customers"],["60.208000000000006","90",["IH=>I","AH=>O"],"discover"],["76.144","85.18",["AO=>U"],"lost"]]]],["11.1_1",["ec2-768e-9b36-00f9-46a0-1cd11659376441875#11.1#100503190#0#0##","48.92","77.35","0","","25","They will usually call the company to have the problem rectified.","false",[["78.70400000000001","78.38",["AH=>O","I=>IH"],"company"]]]],["12.1_1",["ec2-f3e7-b9a0-3fd8-7211-8e4c1659376464784#12.1#100503190#0#0##","94.33","88.51","0","","25","Such complaints should be dealt with promptly.","false",[["72.152","90",["S=>SH"],"complaints"],["72.912","90",["AA=>U","I=>IH"],"promptly"]]]],["13.1_1",["ec2-2b05-e964-f0a7-663e-25fa1659376484689#13.1#100503190#0#0##","32.14","37.97","0","","25","If an item is missing, a replacement will be sent, usually at no additional charge to the customer.","false",[["2.6820000000000004","0",["D=>JH"],"additional"]]]]]}