Introduction Importance I Importance II Culture What is Culture? Levels Flexible Intercultural Communication Cultural Values Introduction Dimensions Individualism-Collectivism Power Distance&Uncertainty Avoidance Sex Roles&Temporal Value Summary Cultural Barriers Culture Shock Introduction Psychological&Sociocultural Adjustment Culture&Language Communication Styles Low Context&High Context Self Enhancement&Self Humbling Nonverbal Communication and Culture Introduction Forms of Non-verbal Communication Appearance, Paralanguage, Facial Expression Gestures, Haptics, Space Boundaries Interpersonal Boundaries Environmental&Psychological Boundaries Challenges in Intercultural Communication Introduction Human Perceptions Ethnocentrism&Stereotypes Prejudice Discrimination Reduction Ethical Intercultural Communicators Ethical Dilemmas Ethical Approaches Making Ethical Decisions