Negotiation

Introduction

Unfortunately, we don't always agree with others. However, in most cases, we must come to some sort of agreement or compromise despite our differences. When faced with this type of situation, it is often necessary to employ some negotiation skills. By understanding some of the basic tactics used in negotiation, you can help ensure that you are effectively communicating and advocating for your ideas.

What is Negotiation?

At some point in your life, you may have heard references to "the art of negotiation." Negotiation is sometimes referred to as an art because there are no hard and fast rules that will always work when you are trying to resolve a conflict or reach a consensus. Basically, negotiation involves using conversation rather than force in order to resolve disputes. It is a complex skill that works with different personalities and ideas to come up with feasible solutions. It is so complex, in fact, that there are professionals whose sole job is to come in and help other organizations and individuals to negotiate amongst themselves.

There are different styles of negotiation, but when you are actively trying to get your point across and have it adopted, you are taking the advocacy approach. Your goal is to try and get the best possible outcome for yourself. This can also be referred to as win-lose negotiation, because you are unwilling to give in on your demands.

There is also a style of negotiation called win-win. In this style, rather than just trying to get your idea implemented, you look at the underlying causes for wanting it implemented. If someone else has a plan that can reach those goals (although through different means), it can still be a "win," as you get what you really want in the long run.