Barriers to Communication

Outside Impediments Affecting Communication

Not every environment is conducive to effective communication. There are a number of environmental factors that can greatly reduce how well communication happens. Those working on a construction site, for example, will have to deal with excessive noise while trying to give or receive instructions on how to get the job done. Staff located in separate buildings will have fewer opportunities for face-to-face communication than they would if they worked in closer proximity.

For those giving presentations, even the room you're in can affect the outcome. In some cases a podium can give you a nice platform from which to speak. At other times, it might be too much of a barrier between you and your audience. If the room is too large, people in the back may have trouble hearing what you have to say. Rows of chairs and architectural elements in the room can block the view from the audience to the stage, as well.

The body language you use can also create barriers between you and the person or people with whom you are trying to communicate. Being aware of what kind of signals you're sending can help you avoid confusing or annoying the listener. You are able to control your body language to some degree, so make sure that you are coming across as being open and interested in others.

Personality Conflicts and Communication

• Frustration – When people rub each other the wrong way, every little thing can become irritating and frustrating. Obviously, we do not do our best work when we are distracted by the things that are bothering us. The same is true for our ability to communicate effectively.
• Fear – It is not impossible for the person on one side of a personality conflict to intimidate the other. The person with the more aggressive personality is liable to discount the other's input, while the more passive person may be too fearful to contradict the other, even when he or she should.
• Poor Cooperation – People who do not get along are less likely to be able to work together in teams. When they are forced to do so, cooperation will be low, and the ability to communicate will severely suffer.

However, there are methods that can be employed to help offset some of these negative outcomes. When two people within a conflict must work together, it can be helpful to add a third party into the mix – especially if this third party has some seniority. The others are less likely to act out on their dislike in this arrangement. Also keep in mind that face-to-face speech isn't the only method of communication today. If the parties have a better chance of remaining civil over email, give them the opportunity to communicate that way.