Group Communication

Group Interaction and Communication

Interpersonal communication happens in a number of ways, including verbal and nonverbal transference of information. The information we transmit can be translated differently according to the context. The surface level of a message is called its "content message," while the way it is said refers to its "relationship message." For example, if you said "I'm so glad you're here," the content message would imply that you were happy to see the person. If you said it in a sarcastic tone of voice, however, the relationship message would mean something completely different.

According to William Schutz, interpersonal communication happens because we need a variety of things from other people.

• First of all, we may need inclusion. This refers to our desire to identify with others. Think of joining a club where people meet to engage in a common interest, such as golf or bridge.
• The second need is for control. In some cases this refers to an individual's need to fill a leadership position. Not everyone wants to be a leader, however, and the need is for control over some aspect of their lives.
• The final need is for affection. Groups are important because they help us create relationships.