<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When you buy an airline ticket, there are several questions you should ask yourself. First of all, is the price you are being charged _____?]]></question>
    <saythis><![CDATA[inclusive]]></saythis>
    <answer rationale="Right." value="1" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[For example, does it include _____]]></question>
    <saythis><![CDATA[VAT]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Right." value="1" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[or an airport  _____ charge?]]></question>
    <saythis><![CDATA[service]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Right." value="1" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Also, if you change the date or time of your flight, will you have to pay a financial _____?]]></question>
    <saythis><![CDATA[penalty]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Right." value="1" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[You should also be aware that you might be required to pay a _____ before you fly, for example, to pay for unexpected rises in fuel costs.]]></question>
    <saythis><![CDATA[surcharge]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Right." value="1" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Many tour operators, airlines, etc, have a policy of _____ , meaning they check their competitors' prices before setting their own.]]></question>
    <saythis><![CDATA[backward pricing]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Right." value="1" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[This can result in serious _____, which is great news for travelers.]]></question>
    <saythis><![CDATA[price cutting]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Right." value="1" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Sometimes they charge different prices for different groups of people: this policy of _____ can result in very low prices for travelers]]></question>
    <saythis><![CDATA[price discrimination]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Right." value="1" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Some operators have recently been accused of _____ in order to prevent their competitors from succeeding in the market.]]></question>
    <saythis><![CDATA[predatory pricing]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Right." value="1" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When travel agencies sell vacation packages or tickets for travel, they either receive a _____ from the tour operator,]]></question>
    <saythis><![CDATA[commission]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Right." value="1" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Try again." value="0" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[or have a _____ system.]]></question>
    <saythis><![CDATA[fee-based pricing]]></saythis>
    <answer rationale="Try again." value="0" choicesay="inclusive"><![CDATA[inclusive]]></answer>
    <answer rationale="Try again." value="0" choicesay="VAT"><![CDATA[VAT]]></answer>
    <answer rationale="Try again." value="0" choicesay="service"><![CDATA[service]]></answer>
    <answer rationale="Try again." value="0" choicesay="penalty"><![CDATA[penalty]]></answer>
    <answer rationale="Try again." value="0" choicesay="surcharge"><![CDATA[surcharge]]></answer>
    <answer rationale="Try again." value="0" choicesay="backward pricing"><![CDATA[backward pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="price cutting"><![CDATA[price cutting]]></answer>
    <answer rationale="Try again." value="0" choicesay="price discrimination"><![CDATA[price discrimination]]></answer>
    <answer rationale="Try again." value="0" choicesay="predatory pricing"><![CDATA[predatory pricing]]></answer>
    <answer rationale="Try again." value="0" choicesay="commission"><![CDATA[commission]]></answer>
    <answer rationale="Right." value="1" choicesay="fee-based pricing"><![CDATA[fee-based pricing]]></answer>
  </question>
</catalog>
