<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[What is the Room Number for this reservation?]]></question>
    <saythis><![CDATA[21 10]]></saythis>
    <answer rationale="Right." value="1" choicesay="21 10"><![CDATA[21 10]]></answer>
    <answer rationale="Right." value="1" choicesay="2 1 1 0"><![CDATA[2 1 1 0]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Use the information in Guest Information to fill in the address (Street, City, State/Province, Postal Code, Country).  If the information is missing, leave the field blank.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Use the information in Guest Information to fill in the Company name, Citizenship, Phone and the Birth Date.  If the information is missing, leave the field blank.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Use the information in Guest Information to fill in the ID Type, ID Number and the Expiration Date.  If the information is missing, leave the field blank.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press the <em>New Check In</em> button, then press <em>Done</em> to proceed.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Do you have a reservation, sir?]]></question>
    <saythis><![CDATA[Do you have a reservation, sir?]]></saythis>
    <answer rationale="Yes I do.  Last name Ratnor." value="1" choicesay="Do you have a reservation, sir?"><![CDATA[Do you have a reservation, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Click the <em>Done</em> button when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Excuse me, can you repeat that please?]]></saythis>
    <answer rationale="Ratnor" value="1" choicesay="Excuse me, can you repeat that please?"><![CDATA[Excuse me, can you repeat that please?]]></answer>
    <answer rationale="R, A, T, N, O, R" value="1" choicesay="How do you spell that please?"><![CDATA[How do you spell that please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Brian Ratnor?]]></question>
    <saythis><![CDATA[Mr. Brian Ratnor?]]></saythis>
    <answer rationale="That\'s right." value="1" choicesay="Mr. Brian Ratnor?"><![CDATA[Mr. Brian Ratnor?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Ratnor, please fill out this registration and sign it at the bottom.]]></question>
    <saythis><![CDATA[Mr. Ratnor, please fill out this registration and sign it at the bottom.]]></saythis>
    <answer rationale="That\'s right." value="1" choicesay="Mr. Ratnor, please fill out this registration and sign it at the bottom."><![CDATA[Mr. Ratnor, please fill out this registration and sign it at the bottom.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Use the information in Guest Information to fill in the rest of the form.  If the information is missing, leave the field blank.  Press <em>Check In</em> when you are done.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Ratnor, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?]]></question>
    <saythis><![CDATA[Mr. Ratnor, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?]]></saythis>
    <answer rationale="Okay.  Here\'s my license." value="1" choicesay="Mr. Ratnor, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?"><![CDATA[Mr. Ratnor, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Use the information in the pop up to fill in the ID Type, ID Number, and ID Expiration Date.  Press <em>Check In</em> when you are done.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good evening sir.  How may I help you?]]></question>
    <saythis><![CDATA[Good evening sir.  How may I help you?]]></saythis>
    <answer rationale="Yes, I\'d like a room." value="1" choicesay="Good evening sir.  How may I help you?"><![CDATA[Good evening sir.  How may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Certainly, do you have a reservation?]]></question>
    <saythis><![CDATA[Certainly, do you have a reservation?]]></saythis>
    <answer rationale="No.  I\'m afraid not." value="1" choicesay="Certainly, do you have a reservation?"><![CDATA[Certainly, do you have a reservation?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Do you have any room preferences, sir?]]></question>
    <saythis><![CDATA[Do you have any room preferences, sir?]]></saythis>
    <answer rationale="Yes, I\'d like a nice room with a view of the mountains on the 11th floor, if you have one." value="1" choicesay="Do you have any room preferences, sir?"><![CDATA[Do you have any room preferences, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Click the <em>Done</em> button when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry.  Could you repeat that please?]]></saythis>
    <answer rationale="Yes, I\'d like a nice room with a view of the mountains on the 11th floor, if you have one." value="1" choicesay="I'm sorry.  Could you repeat that please?"><![CDATA[I'm sorry.  Could you repeat that please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[We have three rooms available sir.  Two Deluxe rooms and a Premier room.]]></question>
    <saythis><![CDATA[We have three rooms available sir.  Two Deluxe rooms and a Premier room.]]></saythis>
    <answer rationale="Do any of them have a king bed?  If so, that\'s the one I want." value="1" choicesay="We have three rooms available sir.  Two Deluxe rooms and a Premier room."><![CDATA[We have three rooms available sir.  Two Deluxe rooms and a Premier room.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Click the <em>Done</em> button when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry.  Could you repeat that please?]]></saythis>
    <answer rationale="Do any of them have a king bed?  If so, that\'s the one I want." value="1" choicesay="I'm sorry.  Could you repeat that please?"><![CDATA[I'm sorry.  Could you repeat that please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir.  One of the Deluxe rooms has a king in it.]]></question>
    <saythis><![CDATA[Yes sir.  One of the Deluxe rooms has a king in it.]]></saythis>
    <answer rationale="Great." value="1" choicesay="Yes sir.  One of the Deluxe rooms has a king in it."><![CDATA[Yes sir.  One of the Deluxe rooms has a king in it.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Sir, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?]]></question>
    <saythis><![CDATA[Sir, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?]]></saythis>
    <answer rationale="Thank you. Here\'s my passport." value="1" choicesay="Sir, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?"><![CDATA[Sir, please fill out this registration form and sign it at the bottom.  May I have your passport or driver's license please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Use the information in the pop up to fill in the guest's full name, ID Type, ID Number, and ID Expiration Date.  Press <em>Check In</em> when you are done.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How many people are there in your party and how many nights will you be staying?]]></question>
    <saythis><![CDATA[How many people are there in you party and how many nights will you be staying?]]></saythis>
    <answer rationale="Just me and my wife for 4 nights." value="1" choicesay="How many people are there in you party and how many nights will you be staying?"><![CDATA[How many people are there in you party and how many nights will you be staying?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Click the <em>Done</em> button when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you repeat that please?]]></saythis>
    <answer rationale="Just me and my wife for 4 nights." value="1" choicesay="Can you repeat that please?"><![CDATA[Can you repeat that please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Fill in the <em>Number of Person(s)</em> and <em>Check Out Date</em> fields.  Press the <em>Check In</em> button to continue.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Gollmann, will you be settling charges by credit card?]]></question>
    <saythis><![CDATA[Mr. Gollmann, will you be settling charges by credit card?]]></saythis>
    <answer rationale="Yes, here you go." value="1" choicesay="Mr. Gollmann, will you be settling charges by credit card?"><![CDATA[Mr. Gollmann, will you be settling charges by credit card?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Fill in the <em>Card Type</em>, <em>Card Number</em>, and <em>Expiration Date</em> using the information in the Credit Card window.   Press the <em>Check In</em> button to continue.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Fill in the rest of the form using the information in the Registration Form window.  Press the <em>Check In</em> button to continue.</span>]]></question>
    <saythis/>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Good job.  Press the <em>Done</em> button to end this lesson.</span>]]></question>
    <saythis/>
  </question>
</catalog>
