<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Click Answer the Phone button.]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good afternoon, Prestige. This is aaaaa speaking, how may I help you?]]></question>
    <saythis><![CDATA[Good afternoon, Prestige. This is aaaaa speaking, how may I help you?]]></saythis>
    <answer rationale="Yes good afternoon. Reservation desk please." value="1" choicesay="Good afternoon, Prestige. This is aaaaa speaking, how may I help you?"><![CDATA[Good afternoon, Prestige. This is aaaaa speaking, how may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I would be happy to assist you in making a reservation. May I have your name please?]]></question>
    <saythis><![CDATA[I would be happy to assist you in making a reservation. May I have your name please?]]></saythis>
    <answer rationale="My name is Yamagishi." value="1" choicesay="I would be happy to assist you in making a reservation. May I have your name please?"><![CDATA[I would be happy to assist you in making a reservation. May I have your name please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please spell your last name?]]></saythis>
    <answer rationale="It is Y, A, M, A, G, I, S, H, I." value="1" choicesay="Can you please spell your last name?"><![CDATA[Can you please spell your last name?]]></answer>
    <answer rationale="A, T, S, U, H, I ,R ,O. Atsuhiro." value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When will you be arriving, Mr. Yamagishi?]]></question>
    <saythis><![CDATA[When will you be arriving, Mr. Yamagishi?]]></saythis>
    <answer rationale="I will be arriving next month, on the twenty-fourth." value="1" choicesay="When will you be arriving, Mr. Yamagishi?"><![CDATA[When will you be arriving, Mr. Yamagishi?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What month will you be arriving?]]></saythis>
    <answer rationale="May." value="1" choicesay="What month will you be arriving?"><![CDATA[What month will you be arriving?]]></answer>
    <answer rationale="The twenty-fourth." value="1" choicesay="What day will you be arriving?"><![CDATA[What day will you be arriving?]]></answer>
    <answer rationale="May twenty-four." value="1" choicesay="Can you please repeat the day of your arrival?"><![CDATA[Can you please repeat the day of your arrival?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When will you be checking out?]]></question>
    <saythis><![CDATA[When will you be checking out?]]></saythis>
    <answer rationale="I will be checking out on the twenty-seventh." value="1" choicesay="When will you be checking out?"><![CDATA[When will you be checking out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What month will you be leaving?]]></saythis>
    <answer rationale="May." value="1" choicesay="What month will you be leaving?"><![CDATA[What month will you be leaving?]]></answer>
    <answer rationale="The twenty-seventh." value="1" choicesay="What day will you be checking out?"><![CDATA[What day will you be checking out?]]></answer>
    <answer rationale="The twenty-seventh of May." value="1" choicesay="Can you please repeat the day you will be checking out?"><![CDATA[Can you please repeat the day you will be checking out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And how many people will be staying in the room?]]></question>
    <saythis><![CDATA[And how many people will be staying in the room?]]></saythis>
    <answer rationale="One. Just myself." value="1" choicesay="And how many people will be staying in the room?"><![CDATA[And how many people will be staying in the room?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry but could you please repeat that?]]></saythis>
    <answer rationale="It will be just me." value="1" choicesay="I'm sorry but could you please repeat that?"><![CDATA[I'm sorry but could you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Is there any preference you have on the room, Mr. Yamagishi?]]></question>
    <saythis><![CDATA[Is there any preference you have on the room, Mr. Yamagishi?]]></saythis>
    <answer rationale="Uh, yes. I stayed at the Prestige last year and I had a Harbor/Mountain facing room. " value="1" choicesay="Is there any preference you have on the room, Mr. Yamagishi?"><![CDATA[Is there any preference you have on the room, Mr. Yamagishi?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What room view did you want, sir?]]></saythis>
    <answer rationale="The Harbor/Mountain view." value="1" choicesay="What room view did you want, sir?"><![CDATA[What room view did you want, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How about the room type, sir?]]></question>
    <saythis><![CDATA[How about the room type, sir?]]></saythis>
    <answer rationale="Oh, I believe I stayed in your standard room once and I found it a little small, so I would like a larger room, please." value="1" choicesay="How about the room type, sir?"><![CDATA[How about the room type, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry but what type of room would you want?]]></saythis>
    <answer rationale="A room bigger than the standard. Premier, I think that's how you call it." value="1" choicesay="I'm sorry but what type of room would you want?"><![CDATA[I'm sorry but what type of room would you want?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I'm sorry, sir, but I see on the computer that we do not have any Premier Harbor/Mountain view rooms available.]]></question>
    <saythis><![CDATA[I'm sorry, sir, but I see on the computer that we do not have any Premier Harbor Mountain view rooms available.]]></saythis>
    <answer rationale="Hmm. Then how about the view with the sailboats?" value="1" choicesay="I'm sorry, sir, but I see on the computer that we do not have any Premier Harbor Mountain view rooms available."><![CDATA[I'm sorry, sir, but I see on the computer that we do not have any Premier Harbor Mountain view rooms available.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[That would be the Inner Harbor view. Let me check.]]></question>
    <saythis><![CDATA[That would be the Inner Harbor view. Let me check.]]></saythis>
    <answer rationale="Right." value="1" choicesay="That would be the Inner Harbor view. Let me check."><![CDATA[That would be the Inner Harbor view. Let me check.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[No, Mr. Yamagishi, I am afraid I don't have those either in the Premier room.]]></question>
    <saythis><![CDATA[No, Mr. Yamagishi, I am afraid I don't have those either in the Premier room.]]></saythis>
    <answer rationale="Wow. That is surprising." value="1" choicesay="No, Mr. Yamagishi, I am afraid I don't have those either in the Premier room."><![CDATA[No, Mr. Yamagishi, I am afraid I don't have those either in the Premier room.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I do see that I have Inner Harbor Suites. Shall I go ahead and book that?]]></question>
    <saythis><![CDATA[I do see that I have Inner Harbor Suites. Shall I go ahead and book that?]]></saythis>
    <answer rationale="Oh no, I don't think so. I don't think I can stay in a suite if it's just me." value="1" choicesay="I do see that I have Inner Harbor Suites. Shall I go ahead and book that?"><![CDATA[I do see that I have Inner Harbor Suites. Shall I go ahead and book that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[They are quite comfortable and are much larger than our Deluxe rooms.]]></question>
    <saythis><![CDATA[They are quite comfortable and are much larger than our Deluxe rooms.]]></saythis>
    <answer rationale="I'm sure they are, but I definitely cannot afford a suite. " value="1" choicesay="They are quite comfortable and are much larger than our Deluxe rooms."><![CDATA[They are quite comfortable and are much larger than our Deluxe rooms.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How about a Deluxe room then, Mr. Yamagishi?]]></question>
    <saythis><![CDATA[How about a Deluxe room then, Mr. Yamagishi?]]></saythis>
    <answer rationale="I didn't really like those the last time I stayed at the Prestige. Please just cancel this. I specifically wanted the Premier room with a view of the sailboats." value="1" choicesay="How about a Deluxe room then, Mr. Yamagishi?"><![CDATA[How about a Deluxe room then, Mr. Yamagishi?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I'm sorry that we do not have the room you are requesting.]]></question>
    <saythis><![CDATA[I'm sorry that we do not have the room you are requesting.]]></saythis>
    <answer rationale="That is okay. There is always another time." value="1" choicesay="I'm sorry that we do not have the room you are requesting."><![CDATA[I'm sorry that we do not have the room you are requesting.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Should you change your mind, please feel free to contact us. My name is aaaaa.]]></question>
    <saythis><![CDATA[Should you change your mind, please feel free to contact us. My name is aaaaa.]]></saythis>
    <answer rationale="Yes, thanks and I will keep that in mind." value="1" choicesay="Should you change your mind, please feel free to contact us. My name is aaaaa."><![CDATA[Should you change your mind, please feel free to contact us. My name is aaaaa.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Goodbye.]]></question>
    <saythis><![CDATA[Goodbye.]]></saythis>
    <answer rationale="Bye." value="1" choicesay="Goodbye."><![CDATA[Goodbye.]]></answer>
  </question>
</catalog>
