<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Click Answer the Phone button.]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good afternoon, Prestige. This is aaaaa. How may I help you?]]></question>
    <saythis><![CDATA[Good afternoon, Prestige. This is aaaaa. How may I help you?]]></saythis>
    <answer rationale="Hi, I would like to make a reservation." value="1" choicesay="Good afternoon, Prestige. This is aaaaa. How may I help you?"><![CDATA[Good afternoon, Prestige. This is aaaaa. How may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir, I would be more than happy to help you. May I have your name please?]]></question>
    <saythis><![CDATA[Yes sir, I would be more than happy to help you. May I have your name please?]]></saythis>
    <answer rationale="My name is Oren Bahat." value="1" choicesay="Yes sir, I would be more than happy to help you. May I have your name please?"><![CDATA[Yes sir, I would be more than happy to help you. May I have your name please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please spell your last name?]]></saythis>
    <answer rationale="Bahat is B, A, H, A, T." value="1" choicesay="Can you please spell your last name?"><![CDATA[Can you please spell your last name?]]></answer>
    <answer rationale="Oren is O, R, E, N." value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]></answer>
    <answer rationale="Oren Bahat." value="1" choicesay="Can you please repeat your name again?"><![CDATA[Can you please repeat your name again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When will you be checking in, Mr. Bahat?]]></question>
    <saythis><![CDATA[When will you be checking in, Mr. Bahat?]]></saythis>
    <answer rationale="I would like to check in on the thirtieth of this month." value="1" choicesay="When will you be checking in, Mr. Bahat?"><![CDATA[When will you be checking in, Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry but what month will you be checking in?]]></saythis>
    <answer rationale="March." value="1" choicesay="I'm sorry but what month will you be checking in?"><![CDATA[I'm sorry but what month will you be checking in?]]></answer>
    <answer rationale="The thirtieth." value="1" choicesay="What day will you be checking in?"><![CDATA[What day will you be checking in?]]></answer>
    <answer rationale="March thirty." value="1" choicesay="Can you please repeat the check in day again?"><![CDATA[Can you please repeat the check in day again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And when will you be checking out?]]></question>
    <saythis><![CDATA[And when will you be checking out?]]></saythis>
    <answer rationale="Ah, April two." value="1" choicesay="And when will you be checking out?"><![CDATA[And when will you be checking out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What month will you be checking out?]]></saythis>
    <answer rationale="April." value="1" choicesay="What month will you be checking out?"><![CDATA[What month will you be checking out?]]></answer>
    <answer rationale="The second." value="1" choicesay="What day will you be checking out?"><![CDATA[What day will you be checking out?]]></answer>
    <answer rationale="Ah, April two." value="1" choicesay="Can you please repeat the checkout day again?"><![CDATA[Can you please repeat the checkout day again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How many people are in your party, Mr. Bahat?]]></question>
    <saythis><![CDATA[How many people are in your party, Mr. Bahat?]]></saythis>
    <answer rationale="Only one." value="1" choicesay="How many people are in your party, Mr. Bahat?"><![CDATA[How many people are in your party, Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Excuse me, but can you please repeat that?]]></saythis>
    <answer rationale="Just myself. I am traveling on business and will be visiting some clients." value="1" choicesay="Excuse me, but can you please repeat that?"><![CDATA[Excuse me, but can you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Do you have a room preference, Mr. Bahat?]]></question>
    <saythis><![CDATA[Do you have a room preference, Mr. Bahat?]]></saythis>
    <answer rationale="Yes, I would like a Premier room, hopefully facing the mountains." value="1" choicesay="Do you have a room preference, Mr. Bahat?"><![CDATA[Do you have a room preference, Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir. Let's see what is available.]]></question>
    <saythis><![CDATA[Yes sir. Let's see what is available.]]></saythis>
    <answer rationale="Very good." value="1" choicesay="Yes sir. Let's see what is available."><![CDATA[Yes sir. Let's see what is available.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Bahat, I see that I don't have any premier rooms with the Harbor/Mountain view at this time.]]></question>
    <saythis><![CDATA[Mr. Bahat, I see that I don't have any premier rooms with the Harbor Mountain view at this time.]]></saythis>
    <answer rationale="Oh? How about with the view of the boats also in a Premier?" value="1" choicesay="Mr. Bahat, I see that I don't have any premier rooms with the Harbor Mountain view at this time."><![CDATA[Mr. Bahat, I see that I don't have any premier rooms with the Harbor Mountain view at this time.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Sorry, but there are none of those as well, however I have both views in a Deluxe room.]]></question>
    <saythis><![CDATA[Sorry, but there are none of those as well, however I have both views in a Deluxe room.]]></saythis>
    <answer rationale="Oh, I stayed in one once and didn't like it. Thank you, but I am not interested. Goodbye." value="1" choicesay="Sorry, but there are none of those as well, however I have both views in a Deluxe room."><![CDATA[Sorry, but there are none of those as well, however I have both views in a Deluxe room.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Well, I see that I have an availability in a Harbor/Mountain view suite.]]></question>
    <saythis><![CDATA[Well, I see that I have an availability in a Harbor Mountain view suite.]]></saythis>
    <answer rationale="Well, you can try talking me through it, but I am fixed on not spending a thousand dollars just for one night." value="1" choicesay="Well, I see that I have an availability in a Harbor Mountain view suite."><![CDATA[Well, I see that I have an availability in a Harbor Mountain view suite.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[During high season, a Harbor/Mountain view suite would cost $1106 a night. Since it is the low season, I may consider reserving it for you for only $720 a night. How is that Mr. Bahat?]]></question>
    <saythis><![CDATA[During high season, a Harbor Mountain view suite would cost $1106 a night. Since it is the low season, I may consider reserving it for you for only $720 a night. How is that Mr. Bahat?##During high season, a Harbor Mountain view suite would cost one thousand one hundred six dollars a night. Since it is the low season, I may consider reserving it for you for only seven hundred twenty dollars a night. How is that Mr. Bahat?]]></saythis>
    <answer rationale="Yes, now you are talking. That sounds like a great deal." value="1" choicesay="During high season, a Harbor Mountain view suite would cost $1106 a night. Since it is the low season, I may consider reserving it for you for only $720 a night. How is that Mr. Bahat?##During high season, a Harbor Mountain view suite would cost one thousand one hundred six dollars a night. Since it is the low season, I may consider reserving it for you for only seven hundred twenty dollars a night. How is that Mr. Bahat?"><![CDATA[During high season, a Harbor/Mountain view suite would cost $1106 a night. Since it is the low season, I may consider reserving it for you for only $720 a night. How is that Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Would you be interested in a Harbor Mountain view suite that I can let you have for only $720?##Would you be interested in a Harbor Mountain view suite that I can let you have for only seven hundred twenty dollars?]]></saythis>
    <answer rationale="Absolutely." value="1" choicesay="Would you be interested in a Harbor Mountain view suite that I can let you have for only $720?##Would you be interested in a Harbor Mountain view suite that I can let you have for only seven hundred twenty dollars?"><![CDATA[Would you be interested in a Harbor Mountain view suite that I can let you have for only $720?]]></answer>
    <answer rationale="Yes, I would like the Harbor Mountain view Suite." value="1" choicesay="Sorry, but can you please repeat that?"><![CDATA[Sorry, but can you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Okay Mr. Bahat, what kind of bed are you looking to reserve?]]></question>
    <saythis><![CDATA[Okay Mr. Bahat, what kind of bed are you looking to reserve?]]></saythis>
    <answer rationale="Of course I would prefer the king size bed." value="1" choicesay="Okay Mr. Bahat, what kind of bed are you looking to reserve?"><![CDATA[Okay Mr. Bahat, what kind of bed are you looking to reserve?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Excuse me, but I didn't get that. What kind of bed would you like?]]></saythis>
    <answer rationale="The king size bed, please." value="1" choicesay="Excuse me, but I didn't get that. What kind of bed would you like?"><![CDATA[Excuse me, but I didn't get that. What kind of bed would you like?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[So I have you reserved for a Harbor/Mountain suite with a king size bed from March 30 to April 2.]]></question>
    <saythis><![CDATA[So I have you reserved for a Harbor Mountain Suite with a king size bed from March 30 to April 2.##So I have you reserved for a Harbor Mountain Suite with a king size bed from March thirty to April two.]]></saythis>
    <answer rationale="Yes, that sounds about right. Sign me up." value="1" choicesay="So I have you reserved for a Harbor Mountain Suite with a king size bed from March 30 to April 2.##So I have you reserved for a Harbor Mountain Suite with a king size bed from March thirty to April two."><![CDATA[So I have you reserved for a Harbor Mountain Suite with a king size bed from March 30 to April 2.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[We would need a major credit card to guarantee this reservation. What card would you like to use today, Mr. Bahat?]]></question>
    <saythis><![CDATA[We would need a major credit card to guarantee this reservation. What card would you like to use today, Mr. Bahat?]]></saythis>
    <answer rationale="I would like to use my Visa card." value="1" choicesay="We would need a major credit card to guarantee this reservation. What card would you like to use today, Mr. Bahat?"><![CDATA[We would need a major credit card to guarantee this reservation. What card would you like to use today, Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please repeat that?]]></saythis>
    <answer rationale="Visa." value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you. And the credit card number please?]]></question>
    <saythis><![CDATA[Thank you. And the credit card number please?]]></saythis>
    <answer rationale="The number is, uh, 6, 5, 4, 4, 4, 3, 3, 7, 6, 6, 4." value="1" choicesay="Thank you. And the credit card number please?"><![CDATA[Thank you. And the credit card number please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please repeat the credit card number again?]]></saythis>
    <answer rationale="6, 5, 4, 4, 4, 3, 3, 7, 6, 6, 4." value="1" choicesay="Can you please repeat the credit card number again?"><![CDATA[Can you please repeat the credit card number again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[What is the credit card's expiration date?]]></question>
    <saythis><![CDATA[What is the credit card's expiration date?]]></saythis>
    <answer rationale="Expiration is eight eighteen." value="1" choicesay="What is the credit card's expiration date?"><![CDATA[What is the credit card's expiration date?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What is the credit card expiration month?]]></saythis>
    <answer rationale="I believe it is August." value="1" choicesay="What is the credit card expiration month?"><![CDATA[What is the credit card expiration month?]]></answer>
    <answer rationale="Oh, twenty eighteen." value="1" choicesay="I'm sorry but what year did you say your card expires?"><![CDATA[I'm sorry but what year did you say your card expires?]]></answer>
    <answer rationale="August two thousand eighteen." value="1" choicesay="Can you please repeat your card's expiration date again?"><![CDATA[Can you please repeat your card's expiration date again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And finally, may I have a contact number where we may reach you, Mr. Bahat?]]></question>
    <saythis><![CDATA[And finally, may I have a contact number where we may reach you, Mr. Bahat?]]></saythis>
    <answer rationale="My contact number is 9, 7, 2, 5, 6, 2, 8, 2, 7, 2, 0, 3." value="1" choicesay="And finally, may I have a contact number where we may reach you, Mr. Bahat?"><![CDATA[And finally, may I have a contact number where we may reach you, Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please repeat the contact phone number again?]]></saythis>
    <answer rationale="9, 7, 2, 5, 6, 2, 8, 2, 7, 2, 0, 3." value="1" choicesay="Can you please repeat the contact phone number again?"><![CDATA[Can you please repeat the contact phone number again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> to make the reservation.</span>]]></question>
    <saythis><![CDATA[May I have your name please?]]></saythis>
    <answer rationale="My name is Oren Bahat." value="1" choicesay="May I have your name please?"><![CDATA[May I have your name please?]]></answer>
    <answer rationale="March thirty." value="1" choicesay="When will you be checking in?"><![CDATA[When will you be checking in?]]></answer>
    <answer rationale="April two." value="1" choicesay="When will you be checking out?"><![CDATA[When will you be checking out?]]></answer>
    <answer rationale="Just myself." value="1" choicesay="How many people are in your party, Mr. Bahat?"><![CDATA[How many people are in your party, Mr. Bahat?]]></answer>
    <answer rationale="I would like the Harbor Mountain view room." value="1" choicesay="What room view would you like?"><![CDATA[What room view would you like?]]></answer>
    <answer rationale="A suite." value="1" choicesay="What type of room would you like?"><![CDATA[What type of room would you like?]]></answer>
    <answer rationale="The king size bed please." value="1" choicesay="What kind of bed would you like?"><![CDATA[What kind of bed would you like?]]></answer>
    <answer rationale="Visa." value="1" choicesay="What kind of credit card would you like to use to guarantee this reservation?"><![CDATA[What kind of credit card would you like to use to guarantee this reservation?]]></answer>
    <answer rationale="6, 5, 4, 4, 4, 3, 3, 7, 6, 6, 4." value="1" choicesay="Can you please repeat the credit card number again?"><![CDATA[Can you please repeat the credit card number again?]]></answer>
    <answer rationale="August two thousand eighteen." value="1" choicesay="What is the credit card expiration date?"><![CDATA[What is the credit card expiration date?]]></answer>
    <answer rationale="9, 7, 2, 5, 6, 2, 8, 2, 7, 2, 0, 3." value="1" choicesay="Can you please repeat the contact phone number again?"><![CDATA[Can you please repeat the contact phone number again?]]></answer>
    <answer rationale="O, R, E, N." value="1" choicesay="Can you spell your first name, Mr. Bahat?"><![CDATA[Can you spell your first name, Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you very much Mr. Bahat. Your confirmation number is ESI-32209.]]></question>
    <saythis><![CDATA[Thank you very much Mr. Bahat. Your confirmation number is ESI-32209.##Thank you very much Mr. Bahat. Your confirmation number is ESI-thirty-two thousand two hundred nine.]]></saythis>
    <answer rationale="Excellent. Let me write that down." value="1" choicesay="Thank you very much Mr. Bahat. Your confirmation number is ESI-32209.##Thank you very much Mr. Bahat. Your confirmation number is ESI-thirty-two thousand two hundred nine."><![CDATA[Thank you very much Mr. Bahat. Your confirmation number is ESI-32209.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></question>
    <saythis><![CDATA[In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></saythis>
    <answer rationale="Yes I understand." value="1" choicesay="In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges."><![CDATA[In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Is there anything else I can assist you with this afternoon, Mr. Bahat?]]></question>
    <saythis><![CDATA[Is there anything else I can assist you with this afternoon, Mr. Bahat?]]></saythis>
    <answer rationale="No that is all, but I am very glad you were able to accommodate my reservation with the upgrade." value="1" choicesay="Is there anything else I can assist you with this afternoon, Mr. Bahat?"><![CDATA[Is there anything else I can assist you with this afternoon, Mr. Bahat?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you again for reserving at the Prestige and we look forward to seeing you on March 30. Goodbye.]]></question>
    <saythis><![CDATA[Thank you again for reserving at the Prestige and we look forward to seeing you on March 30. Goodbye.##Thank you again for reserving at the Prestige and we look forward to seeing you on March thirty. Goodbye.]]></saythis>
    <answer rationale="Yes, thank you too. Goodbye." value="1" choicesay="Thank you again for reserving at the Prestige and we look forward to seeing you on March 30. Goodbye.##Thank you again for reserving at the Prestige and we look forward to seeing you on March thirty. Goodbye."><![CDATA[Thank you again for reserving at the Prestige and we look forward to seeing you on March 30. Goodbye.]]></answer>
  </question>
</catalog>
