<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Click Answer the Phone button.]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good morning, this is the Prestige. aaaaa speaking, how may I help you?]]></question>
    <saythis><![CDATA[Good morning, this is the Prestige. aaaaa speaking, how may I help you?]]></saythis>
    <answer rationale="Good morning, I would like to make a reservation." value="1" choicesay="Good morning, this is the Prestige. aaaaa speaking, how may I help you?"><![CDATA[Good morning, this is the Prestige. aaaaa speaking, how may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir, I would be more than happy to assist you. May I have your name please?]]></question>
    <saythis><![CDATA[Yes sir, I would be more than happy to assist you. May I have your name please?]]></saythis>
    <answer rationale="My name is Parida, Sacks Parida." value="1" choicesay="Yes sir, I would be more than happy to assist you. May I have your name please?"><![CDATA[Yes sir, I would be more than happy to assist you. May I have your name please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please spell your last name?]]></saythis>
    <answer rationale="P, A, R, I, D, A." value="1" choicesay="Can you please spell your last name?"><![CDATA[Can you please spell your last name?]]></answer>
    <answer rationale="Sacks is S, A, C, K, S." value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]></answer>
    <answer rationale="Sacks Parida." value="1" choicesay="I'm sorry but can you please repeat your name?"><![CDATA[I'm sorry but can you please repeat your name?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When would you like to check in, Mr. Parida?]]></question>
    <saythis><![CDATA[When would you like to check in, Mr. Parida?]]></saythis>
    <answer rationale="I am looking to check in on the thirteenth of next month." value="1" choicesay="When would you like to check in, Mr. Parida?"><![CDATA[When would you like to check in, Mr. Parida?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What month did you say you will be checking in?]]></saythis>
    <answer rationale="Next month. That's May." value="1" choicesay="What month did you say you will be checking in?"><![CDATA[What month did you say you will be checking in?]]></answer>
    <answer rationale="The thirteenth." value="1" choicesay="What day will you be checking in?"><![CDATA[What day will you be checking in?]]></answer>
    <answer rationale="May thirteen." value="1" choicesay="Can you please repeat the date you would like to check in?"><![CDATA[Can you please repeat the date you would like to check in?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And when will you be checking out?]]></question>
    <saythis><![CDATA[And when will you be checking out?]]></saythis>
    <answer rationale="The fifteenth." value="1" choicesay="And when will you be checking out?"><![CDATA[And when will you be checking out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Sorry but what month will you be checking out, sir?]]></saythis>
    <answer rationale="May." value="1" choicesay="Sorry but what month will you be checking out, sir?"><![CDATA[Sorry but what month will you be checking out, sir?]]></answer>
    <answer rationale="The fifteenth." value="1" choicesay="Sorry but what day will you be checking out, Mr. Parida?"><![CDATA[Sorry but what day will you be checking out, Mr. Parida?]]></answer>
    <answer rationale="May fifteen." value="1" choicesay="Can you please confirm your check out date?"><![CDATA[Can you please confirm your check out date?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And how many people are in your party?]]></question>
    <saythis><![CDATA[And how many people are in your party?]]></saythis>
    <answer rationale="I'm traveling for business so it'll just be me." value="1" choicesay="And how many people are in your party?"><![CDATA[And how many people are in your party?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Will it just be you, Mr. Parida?]]></saythis>
    <answer rationale="Yes." value="1" choicesay="Will it just be you, Mr. Parida?"><![CDATA[Will it just be you, Mr. Parida?]]></answer>
    <answer rationale="One, just me." value="1" choicesay="How many people will be in your party again, sir?"><![CDATA[How many people will be in your party again, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you, Mr. Parida. Would you have a preference for your room?]]></question>
    <saythis><![CDATA[Thank you, Mr. Parida. Would you have a preference for your room?]]></saythis>
    <answer rationale="No, no preferences. I guess just a regular room please." value="1" choicesay="Thank you, Mr. Parida. Would you have a preference for your room?"><![CDATA[Thank you, Mr. Parida. Would you have a preference for your room?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What type of room would you like?]]></saythis>
    <answer rationale="A regular room." value="1" choicesay="What type of room would you like?"><![CDATA[What type of room would you like?]]></answer>
    <answer rationale="I think you call the regular room a deluxe? That's all I need." value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes Mr. Parida, our standard room is called a Deluxe. Let me see what is available.]]></question>
    <saythis><![CDATA[Yes Mr. Parida, our standard room is called a Deluxe. Let me see what is available.]]></saythis>
    <answer rationale="Very good." value="1" choicesay="Yes Mr. Parida, our standard room is called a Deluxe. Let me see what is available."><![CDATA[Yes Mr. Parida, our standard room is called a Deluxe. Let me see what is available.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How about a room view? Do you have a preference, such as a Harbor/Mountain view?]]></question>
    <saythis><![CDATA[How about a room view? Do you have a preference such as a Harbor/Mountain view?]]></saythis>
    <answer rationale="It really doesn't matter to me because I am on business. I'm just going to sleep in the room." value="1" choicesay="How about a room view? Do you have a preference such as a Harbor/Mountain view?"><![CDATA[How about a room view? Do you have a preference such as a Harbor/Mountain view?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Very well. I'm looking at our system and I see that I do not have any Harbor/Mountain facing rooms.]]></question>
    <saythis><![CDATA[Very well. I'm looking at our system and I see that I do not have any Harbor/Mountain facing rooms.]]></saythis>
    <answer rationale="Okay. What else do you have?" value="1" choicesay="Very well. I'm looking at our system and I see that I do not have any Harbor/Mountain facing rooms."><![CDATA[Very well. I'm looking at our system and I see that I do not have any Harbor/Mountain facing rooms.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I also see that there are no more Inner Harbor rooms.]]></question>
    <saythis><![CDATA[I also see that there are no more Inner Harbor rooms.]]></saythis>
    <answer rationale="Right. Anything else?" value="1" choicesay="I also see that there are no more Inner Harbor rooms."><![CDATA[I also see that there are no more Inner Harbor rooms.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Hmm. I see that there are also no available City view rooms. Unfortunately this is our final room view.]]></question>
    <saythis><![CDATA[Hmm. I see that there are also no available City view rooms. Unfortunately, this is our final room view.]]></saythis>
    <answer rationale="Oh. That does not sound promising for me." value="1" choicesay="Hmm. I see that there are also no available City view rooms. Unfortunately, this is our final room view."><![CDATA[Hmm. I see that there are also no available City view rooms. Unfortunately, this is our final room view.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Perhaps you would be interested in our Premier rooms. Shall I do a search for availabilty?]]></question>
    <saythis><![CDATA[Perhaps you would be interested in our Premier rooms. Shall I do a search for availabilty?]]></saythis>
    <answer rationale="No, that won't be possible. I have a very strict budget and I have to stick with that." value="1" choicesay="Perhaps you would be interested in our Premier rooms. Shall I do a search for availabilty?"><![CDATA[Perhaps you would be interested in our Premier rooms. Shall I do a search for availabilty?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir, I understand.]]></question>
    <saythis><![CDATA[Yes sir, I understand.]]></saythis>
    <answer rationale="I thank you for your assistance, but I think I will need to look at another hotel." value="1" choicesay="Yes sir, I understand."><![CDATA[Yes sir, I understand.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I'm sorry I was not able to help you reserve a room this morning.]]></question>
    <saythis><![CDATA[I'm sorry I was not able to help you reserve a room this morning. ]]></saythis>
    <answer rationale="Really that's okay. Have a nice day." value="1" choicesay="I'm sorry I was not able to help you reserve a room this morning. "><![CDATA[I'm sorry I was not able to help you reserve a room this morning.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Have a nice day too, Mr. Parida. We hope you consider the Prestige in the future.]]></question>
    <saythis><![CDATA[Have a nice day too, Mr. Parida. We hope you consider the Prestige in the future.]]></saythis>
    <answer rationale="Certainly. Bye." value="1" choicesay="Have a nice day too, Mr. Parida. We hope you consider the Prestige in the future."><![CDATA[Have a nice day too, Mr. Parida. We hope you consider the Prestige in the future.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Goodbye.]]></question>
    <saythis><![CDATA[Goodbye.]]></saythis>
    <answer rationale="" value="1" choicesay="Goodbye."><![CDATA[Goodbye.]]></answer>
  </question>
</catalog>
