<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Click <em>Answer the Phone</em> button.]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good morning, Prestige. This is aaaaa speaking, how may I help you?]]></question>
    <saythis><![CDATA[Good morning, Prestige. This is aaaaa speaking, how may I help you?]]></saythis>
    <answer rationale="Hello? Good morning. I would like to make a reservation." value="1" choicesay="Good morning, Prestige. This is aaaaa speaking, how may I help you?"><![CDATA[Good morning, Prestige. This is aaaaa speaking, how may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir. I would be more than happy to assist you. May I have your name please?]]></question>
    <saythis><![CDATA[Yes sir. I would be more than happy to assist you. May I have your name please?]]></saythis>
    <answer rationale="My name is Dr. Carter Eizenstad." value="1" choicesay="Yes sir. I would be more than happy to assist you. May I have your name please?"><![CDATA[Yes sir. I would be more than happy to assist you. May I have your name please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please spell your first name, sir?]]></saythis>
    <answer rationale="It is C, A, R, T, E, R. Carter." value="1" choicesay="Can you please spell your first name, sir?"><![CDATA[Can you please spell your first name, sir?]]></answer>
    <answer rationale="My name is Dr. Carter Eizenstad." value="1" choicesay="Can you please say your name again?"><![CDATA[Can you please say your name again?]]></answer>
    <answer rationale="Yes, it is spelled, E, I, Z, E, N, S, T, A, D." value="1" choicesay="Can you please spell your last name, sir?"><![CDATA[Can you please spell your last name, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Dr. Eizenstad, when will you be arriving?]]></question>
    <saythis><![CDATA[Dr. Eizenstad, when will you be arriving?]]></saythis>
    <answer rationale="I will be arriving on the twenty-ninth of December." value="1" choicesay="Dr. Eizenstad, when will you be arriving?"><![CDATA[Dr. Eizenstad, when will you be arriving?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you repeat the month, Dr. Eizenstad?]]></saythis>
    <answer rationale="December." value="1" choicesay="Can you repeat the month, Dr. Eizenstad?"><![CDATA[Can you repeat the month, Dr. Eizenstad?]]></answer>
    <answer rationale="Twenty-ninth." value="1" choicesay="Can you repeat the day again?"><![CDATA[Can you repeat the day again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When will you be checking out, sir?]]></question>
    <saythis><![CDATA[When will you be checking out, sir?]]></saythis>
    <answer rationale="Uh, the first of January." value="1" choicesay="When will you be checking out, sir?"><![CDATA[When will you be checking out, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you repeat the month?]]></saythis>
    <answer rationale="January." value="1" choicesay="Can you repeat the month?"><![CDATA[Can you repeat the month?]]></answer>
    <answer rationale="The first." value="1" choicesay="Can you repeat the day, Dr. Eizenstad?"><![CDATA[Can you repeat the day, Dr. Eizenstad?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Would you be reserving for the New Year's Singles Weekend package?]]></question>
    <saythis><![CDATA[Would you be reserving for the New Year's Singles Weekend package?]]></saythis>
    <answer rationale="Yes, I believe so, but I think I would be getting in a day earlier." value="1" choicesay="Would you be reserving for the New Year's Singles Weekend package?"><![CDATA[Would you be reserving for the New Year's Singles Weekend package?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes that is correct. The package doesn't start until the 30th, however it appears we are fully booked for those dates.]]></question>
    <saythis><![CDATA[Yes that is correct. The package doesn't start until the thirtieth, however it appears we are fully booked for those dates.]]></saythis>
    <answer rationale="I'm sorry but I don't understand what that means." value="1" choicesay="Yes that is correct. The package doesn't start until the thirtieth, however it appears we are fully booked for those dates."><![CDATA[Yes that is correct. The package doesn't start until the thirtieth, however it appears we are fully booked for those dates.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[The package was for a Deluxe City view room on the 12th to 18th floors. It also included a ticket to the New Year's Celebration Dinner and Party, as well as brunch on New Year's Day.]]></question>
    <saythis><![CDATA[The package was for a Deluxe City view room on the twelveth to eighteenth floors. It also included a ticket to the New Year's Celebration Dinner and Party, as well as brunch on New Year's Day.]]></saythis>
    <answer rationale="Right that is my understanding. Is it full?" value="1" choicesay="The package was for a Deluxe City view room on the twelveth to eighteenth floors. It also included a ticket to the New Year's Celebration Dinner and Party, as well as brunch on New Year's Day."><![CDATA[The package was for a Deluxe City view room on the twelveth to eighteenth floors. It also included a ticket to the New Year's Celebration Dinner and Party, as well as brunch on New Year's Day.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes, sir. Unfortunately it is fully reserved already.]]></question>
    <saythis><![CDATA[Yes, sir. Unfortunately it is fully reserved already.]]></saythis>
    <answer rationale="Wow. And it is just early November! That must be some party!" value="1" choicesay="Yes, sir. Unfortunately it is fully reserved already."><![CDATA[Yes, sir. Unfortunately it is fully reserved already.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes it is quite famous you know. Let me see if I have another room I can offer you.]]></question>
    <saythis><![CDATA[Yes it is quite famous you know. Let me see if I have another room I can offer you.]]></saythis>
    <answer rationale="Oh that would be wonderful." value="1" choicesay="Yes it is quite famous you know. Let me see if I have another room I can offer you."><![CDATA[Yes it is quite famous you know. Let me see if I have another room I can offer you.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Unfortunately, I do not have anymore Deluxe rooms available.]]></question>
    <saythis><![CDATA[Unfortunately, I do not have anymore Deluxe rooms available.]]></saythis>
    <answer rationale="Can you check the next tier up?" value="1" choicesay="Unfortunately, I do not have anymore Deluxe rooms available."><![CDATA[Unfortunately, I do not have anymore Deluxe rooms available.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I see that the Premier rooms are also fully booked. It seems that the party is very popular this year. Shall I continue searching?]]></question>
    <saythis><![CDATA[I see that the Premier rooms are also fully booked. It seems that the party is very popular this year. Shall I continue searching?]]></saythis>
    <answer rationale="Oh boy. Yes you may as well." value="1" choicesay="I see that the Premier rooms are also fully booked. It seems that the party is very popular this year. Shall I continue searching?"><![CDATA[I see that the Premier rooms are also fully booked. It seems that the party is very popular this year. Shall I continue searching?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I am now searching the Suites.]]></question>
    <saythis><![CDATA[I am now searching the Suites.]]></saythis>
    <answer rationale="Okay. If you find something, can I still get the package price?" value="1" choicesay="I am now searching the Suites."><![CDATA[I am now searching the Suites.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes, I believe I can arrange for that. But it seems that we are also fully booked for the Suites, Dr. Eizenstad.]]></question>
    <saythis><![CDATA[Yes, I believe I can arrange for that. But it seems that we are also fully booked for the Suites, Dr. Eizenstad.]]></saythis>
    <answer rationale="Unbelievable. I don't seem to be having any luck here." value="1" choicesay="Yes, I believe I can arrange for that. But it seems that we are also fully booked for the Suites, Dr. Eizenstad."><![CDATA[Yes, I believe I can arrange for that. But it seems that we are also fully booked for the Suites, Dr. Eizenstad.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[The difficulty are the dates from December 30 to January 1.]]></question>
    <saythis><![CDATA[The difficulty are the dates from December 30 to January 1.##The difficulty are the dates from December thirty to January one.]]></saythis>
    <answer rationale="Yes, little good that does me." value="1" choicesay="The difficulty are the dates from December 30 to January 1.##The difficulty are the dates from December thirty to January one."><![CDATA[The difficulty are the dates from December 30 to January 1.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I'm sorry Dr. Eizenstad, but we are fully booked. I would be more than happy to take your contact information and should the situation change, we can call you.]]></question>
    <saythis><![CDATA[I'm sorry Dr. Eizenstad, but we are fully booked. I would be more than happy to take your contact information and should the situation change, we can call you.]]></saythis>
    <answer rationale="No that won't be necessary. I need to make definite plans already. " value="1" choicesay="I'm sorry Dr. Eizenstad, but we are fully booked. I would be more than happy to take your contact information and should the situation change, we can call you."><![CDATA[I'm sorry Dr. Eizenstad, but we are fully booked. I would be more than happy to take your contact information and should the situation change, we can call you.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Well, I hope that you can find another reservation. Again I am sorry I could not resolve this issue, but please consider us in the future.]]></question>
    <saythis><![CDATA[Well, I hope that you can find another reservation. Again I am sorry I could not resolve this issue, but please consider us in the future.]]></saythis>
    <answer rationale="Certainly. Bye." value="1" choicesay="Well, I hope that you can find another reservation. Again I am sorry I could not resolve this issue, but please consider us in the future."><![CDATA[Well, I hope that you can find another reservation. Again I am sorry I could not resolve this issue, but please consider us in the future.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Goodbye, Dr. Eizenstad.]]></question>
    <saythis><![CDATA[Goodbye, Dr. Eizenstad.]]></saythis>
    <answer rationale="" value="1" choicesay="Goodbye, Dr. Eizenstad."><![CDATA[Goodbye, Dr. Eizenstad.]]></answer>
  </question>
</catalog>
