{"Good evening, welcome to the Prestige. How may I help you?":72,"Good evening, welcome to the Prestige. How do I help you?":36,"Good evening, welcome to the Prestige. How should I help you?":37,"Yes sir, it looks like you've had a long trip.":56,"Yes sir, it looks like you've been tired.":24,"Yes sir, it looks like you're too late.":22,"Certainly sir. Do you have a reservation?":78,"Certainly sir. Do you need a reservation?":26,"Certainly sir. You need a reservation?":24,"That is not a problem. May I have your name or confirmation number please?":98,"That is not a problem. May I have your first name or phone number please?":46,"That is not a problem. May I have your last name or phone number please?":46,"Can you please spell your last name, Dr. Overbeek?":54,"There's your reservation. You have reserved a Deluxe City view with double beds for three days for single occupancy. Is that correct, Dr. Overbeek?":94,"There's your reservation. You have reserved a Deluxe Inner Harbor view with double beds for two days for single occupancy. Is that correct, Dr. Overbeek?":97,"There's your reservation. You have reserved a Deluxe Harbor Mountain view with king bed for three days for single occupancy. Is that correct, Dr. Overbeek?":98,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have a passport or driver's license please?":98,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have your credit card please?":89,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have your registration form please?":94,"We are glad you were able to make it this evening. The rate for the room will be two hundred and thirty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?":127,"We are glad you were able to make it this evening. The rate for the room will be two hundred and forty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?":128,"We are glad you were able to make it this evening. The rate for the room will be two hundred and sixty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?":129,"May I make an imprint of your Visa card for the file? We will not charge it until you are ready to check out.":140,"May I print your Visa card for the file? We will not charge it until you are ready to check out.":61,"May I take your Visa card for the file? We will not charge it until you are ready to check out.":59,"Thank you Dr. Overbeek.":20,"You're welcome Dr. Overbeek.":13,"Welcome Dr. Overbeek.":10,"Thank you. Just bear with me a moment while I input your information into the system.":59,"Yes sir, it looks fine and here is your card and passport.":78,"Yes sir, it's going to be okay and here is your card and passport.":44,"Yes sir, there it is and here is your card and passport.":37,"Here is your room key card. I have written your room number on the packet. ":46,"To get to your room, please make a left and walk to the bank of elevators. Your room is on the eleventh floor. After you get off the elevator, please make a left.":208,"To get to your room, please make a left and walk to the bank of elevators. Your room is on the seventeenth floor. After you get off the elevator, please make a left.":106,"To get to your room, please make a left and walk to the bank of elevators. Your room is on the twenty first floor. After you get off the elevator, please make a left.":107,"I will instruct that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?":122,"I will decide that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?":58,"I will remember that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?":60,"You're welcome sir and enjoy your stay at the Prestige. Have a good night.":90,"You're welcome sir and be comfortable at the Prestige. Have a good night.":47,"You're welcome sir and stay again at the Prestige. Have a good night.":42,"There is your reservation. You have reserved a Deluxe City view with double beds for three days for single occupancy. Is that correct, Dr. Overbeek?":95,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have a passport or drivers license please?":98,"We are glad you were able to make it this evening. The rate for the room will be $239 per night. Which credit card would you like to use for the room? The one we have on file?":103,"Thank you.  Just bear with me a moment while I input your information into the system.":59,"Here is your room key card. I have written your room number on the packet.":46,"Good morning, sir. How may I help you?":176,"Good morning, sir. Who are you?":34,"Good morning, sir. What can I do?":20,"Yes sir, may I please have your card?":44,"Yes sir, I want your card?":17,"Yes sir, I need your card please?":20,"Certainly sir. May I have your room number?":104,"Certainly sir. What's your first name please?":27,"Certainly sir. Where are you staying?":21,"Excuse me but I didnt get that. Can you please repeat that?":36,"Let me bring up your record and print a statement. In the meantime, how was your stay with us?":126,"Let me bring up your record and print a statement. In the meantime, did you enjoy us?":58,"Let me bring up your record and print a statement. In the meantime, did you like it?":57,"Well, Professor. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is four hundred ninety nine dollars and twenty one ":109,"Well, Professor. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is three hundred and forty two dollars and fifty six cents.":116,"Well, Professor. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is seven hundred and thirty six dollars and nine cents.":113,"Of course, Professor. Tertia. These are your room charges: two hundred and sixty nine dollars per night for one day.":74,"Of course, Professor. Tertia. These are your room charges: five hundred and thirty eight dollars per night for two days.":72,"Of course, Professor. Tertia. These are your room charges: two hundred and twenty nine dollars per night for one day.":74,"The difference of forty dollars and thirty five cents are taxes and additional service charges.":66,"The remainder of thirty five dollars and forty cents are taxes and additional service charges.":66,"The other amount of fifty two dollars and thirty five cents are taxes and additional service charges.":69,"seven dollars and thirty four cents is for in room movies, twenty one dollars and forty cents is for phone calls, and the hundred and sixty one dollars and twelve cents are for meals":130,"seven dollars and thirty four cents is for phone calls, twenty one dollars and forty cents is for in room movies, and the the hundred and sixty one dollars and twelve cents are for meals":132,"seven dollars and thirty four cents is for in room movies, twenty one dollars and forty cents is for meals, and the the hundred and sixty one dollars and twelve cents are for phone calls":132,"So all is in order, Prof. Tertia? How would you like to settle this today?":82,"So all is in order, Prof. Tertia? How would you pay this today?":33,"So all is in order, Prof. Tertia? Would you like to pay today?":33,"I'm sorry sir but can you please repeat that?":56,"Professor. Tertia, can you please sign the credit card slip at the bottom of the statement?":61,"Prof. Tertia, can you please write the credit card slip at the bottom of the statement?":54,"Prof. Tertia, can you please receive the credit card slip at the bottom of the statement?":56,"Thank you. Here is your copy of the statement and the credit card receipt which I have stapled together.":70,"Thank you. I give you your copy of the statement and the credit card receipt which I have stapled together.":71,"Thank you. To you is your copy of the statement and the credit card receipt which I have stapled together.":71,"You're welcome. Is there anything else I can help you with, Professor. Tertia?":48,"You're welcome. What else I can help you with, Professor. Tertia?":40,"You're welcome. Is there more I can help you with, Professor. Tertia?":42,"Your bags are on a trolley outside and William will be able to hail you a taxi for the airport.":128,"Your bags are on a trolley outside and William is to hail you a taxi for the airport.":57,"Your bags are on a trolley outside and William can be asked to hail you a taxi for the airport.":64,"You're welcome and thank you for choosing the Prestige. We look forward to serving you again in the future. Goodbye.":73,"You're welcome and thank you for choosing the Prestige. We want to serve you in the future. Goodbye.":62,"You're welcome and thank you for choosing the Prestige. We look forward to serve again in the future. Goodbye.":69,"Excuse me but I didn't get that. Can you please repeat that?":42,"Well, Prof. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is $499.21.":67,"Of course, Prof. Tertia. These are your room charges: $269 per night for 1 day.":38,"The difference of $40.35 are taxes and additional service charges.":41,"$7.34 is for in room movies, $21.40 is for phone calls, and the $161.12 are for meals.":41,"Prof. Tertia, can you please sign the credit card slip at the bottom of the statement?":54,"Thank you.  Here is your copy of the statement and the credit card receipt which I have stapled together.":70,"You're welcome. Is there anything else I can help you with, Prof. Tertia?":41,"You're welcome and thank you for choosing the Prestige.  We look forward to serving you again in the future. Goodbye.":73,"Good morning, sir. Are you okay?":18,"Yes sir. I would be more than happy to assist you. Your room number please?":90,"Yes sir. I would be more than happy to assist you. Your confirmation number please?":52,"Yes sir. I would be more than happy to assist you. Your credit card please?":47,"Excuse me, can you repeat that please?":52,"Thank you Mr. Schooner. I hope your stay was enjoyable.":74,"Thank you Mr. Schooner. I hope you enjoyed.":27,"Thank you Mr. Schooner. I hope your stay is good.":31,"That is what many people say about the Convention.":34,"I think you're right.":11,"That's wonderful.":12,"I understand that this year topped all attendance records. I also heard that over a hundred and fifty new inventions were announced.":89,"I knew that this year topped all attendance records. I also heard that over a hundred and fifty new inventions were announced.":82,"I led you to believe that this year topped all attendance records. I also heard that over a hundred and fifty new inventions were announced.":92,"Very good, sir. Here is the statement. The total is five hundred and twenty one dollars and eighty seven cents Can you please review it and sign it at the bottom?":109,"Very good, sir. Here is the statement. The total is six hundred and thirty four dollars and sixty seven cents Can you please review it and sign it at the bottom?":111,"Very good, sir. Here is the statement. The total is one hundred and forty two dollars and thirty nine cents Can you please review it and sign it at the bottom?":106,"Of course. The rate was two hundred and thirty nine dollars per night for one night. This was the special Convention room rate you had reserved.":92,"Of course. The rate was two hundred and sixty nine dollars per night for one night. This was the special Convention room rate you had reserved.":94,"Of course. The rate was four hundred eighty nine dollars per night for two nights. This was the special Convention room rate you had reserved.":89,"The thirty five dollars and eighty five cents are taxes, seven dollars and thirty four cents is for in room movies, and twenty one dollars and four cents is for phone calls.":116,"The thirty five dollars and eighty five cents are in room movies, seven dollars and thirty four cents is for taxes, and twenty one dollars and four cents is for phone calls..":116,"The thirty five dollars and eighty five cents are taxes, seven dollars and thirty four cents is for phone calls, and twenty one dollars and four cents is for in room movies.":116,"And finally the two hundred and eighteen dollars and sixty four cents is for meals and the charges at the bar.":76,"And finally the thirty five dollars and eighty five cents is for meals and the charges at the bar.":64,"And finally the five hundred and twenty one dollars and eighty seven cents is for meals and the charges at the bar.":81,"Thank you Mr. Schooner. I am glad you enjoyed the food.":70,"You're welcome Mr. Schooner. I am glad you liked it.":34,"I don't believe that. But thank you.":22,"Yes that is correct, Mr. Schooner.":46,"Yes that is correct, net of taxes.":24,"No that is incorrect, Mr. Schooner.":24,"How would you like to settle the bill today?":52,"How do you pay the bill today?":17,"Would you like to pay the bill today?":21,"I'm sorry but could you repeat that?":44,"Excuse me but I didnt get that.":19,"If you could please give me your credit card again so I can run it through the system.":55,"I want your credit card again so I can run it through the system.":44,"You must give me your credit card again so I can run it through the system.":50,"Here you are. Can you please sign this card slip?":60,"Here you are. Can you please write this card slip?":30,"Here you are. Can you please remember this card slip?":34,"Thank you Mr. Schooner. Here are your copies. I have stapled your receipt to your statement.":122,"Thank you Mr. Schooner. May I have your copies. I have stapled your receipt to your statement.":62,"Thank you Mr. Schooner. Please remove your copies. I have stapled your receipt to your statement.":65,"Thank you for staying at the Prestige and we look forward to seeing you again in the future. Have a nice day.":138,"Thank you for staying at the Prestige and we need to see you again in the future. Have a nice day.":61,"Thank you for staying at the Prestige and we look forward to staying again in the future. Have a nice day.":68,"Your room was to your satisfaction, Mr. Schooner?":70,"Your room was what you liked, Mr. Schooner?":28,"Your room was how you wanted, Mr. Schooner?":29,"That's too bad.":9,"I understand that this year topped all attendance records. I also heard that over 150 new inventions were announced.":73,"Very good, sir. Here is the statement.  The total is $521.87. Can you please review it and sign it at the bottom?":66,"Of course. The rate was $239 per night for one night. This was the special Convention room rate you had reserved.":68,"The $35.85 are taxes, $7.34 is for in room movies, and $21.04 is for phone calls.":40,"And finally the $218.64 are for the meals and the charges at the bar.":40,"Excuse me but I didn't get that.":25,"If you could, please give me your credit card again so I can run it through the system.":55,"Good morning, Prestige. This is aaaaa. How may I help you?":96,"Yes sir. When will you be arriving?":60,"Yes sir, so that would be June thirteenth?":72,"Yes sir. May I have your name please?":105,"I'm sorry, how do you spell your last name?":78,"Excuse me, how do you spell your first name, please?":99,"I'm sorry, can you please repeat that?":69,"How many days will you be staying Mr. Richter?":93,"Sorry can you please repeat that?":63,"I heard you say three days. Is that correct?":72,"So will you be checking out on June 16, Mr. Richter?":62,"How many people will be in your party, Mr. Richter?":108,"Yes sir. We have availability for a triple occupancy for the Inner Harbor, City and Harbor Mountain views.":225,"Yes sir. A Harbor\/Mountain view Deluxe with King size bed and additional rollaway will be $399.":86,"Mr. Richter, did you say you will need a double?":93,"Can you please repeat that?":306,"Mr. Richter, to confirm, you said you prefer a double instead of a king size bed. Is that correct?":192,"Yes sir. A Harbor\/Mountain view Deluxe with two double beds and additional rollaway will also be $399.":98,"So shall I go ahead with the Harbor\/Mountain view Deluxe Double Mr. Richter?":82,"Yes sir. I have you reserved for a harbor\/mountain view room deluxe double with an additional rollaway bed for $399. We require a credit card to guarantee the reservation.":192,"Yes sir, please give me your number.":66,"Can you please repeat the last four digits again?":99,"What is the expiration date, Mr. Richter?":58,"Sorry but can you please repeat that?":120,"Pardon me what was the month again?":72,"Pardon me what was the year again?":69,"Thank you very much. Can you please give me your contact number in case we need to reach you?":177,"Excuse me, can you please repeat that?":130,"Can you please spell your last name?":437,"Can you please spell your first name?":345,"How many days will you be staying?":63,"May I have your name please?":144,"What day will you be checking in Mr. Richter?":87,"What day will you be checking out Mr. Richter?":87,"What room view would you like to book, Mr. Richter?":96,"What kind of bed type would you like Mr. Richter?":99,"How would you like to guarantee this room Mr. Richter?":105,"Can you please give me the credit card number?":155,"What is the expiration date of the card, Mr. Richter?":111,"What is your contact number in case we need to reach you, Mr. Richter?":141,"Thank you very much Mr. Richter. Your confirmation number is ESI 6309.":86,"In the event you will need to cancel or alter your reservation please do so, twenty four hours in advance to avoid charges.":249,"Is there anything else I can assist you with today, Mr. Richter?":126,"Thank you Mr. Richter and we look forward to seeing you soon. Goodbye.":138,"Good afternoon, this is the Prestige. aaaaa speaking. How may I help you?":82,"Good afternoon, you called the Prestige. aaaaa speaking. How may I help you?":42,"Good afternoon, Prestige here. aaaaa speaking. How may I help you?":37,"Yes sir. May I please have your name?":42,"Yes sir. Your name please?":15,"Yes sir. Give me your name please?":20,"Dr. Vaudenay you said you will be attending the upcoming Engineering Convention. On what day will you be checking in?":142,"Dr. Vaudenay you said you will be attending the upcoming Engineering Convention. When are you coming?":62,"Dr. Vaudenay you said you will be attending the upcoming Engineering Convention. When do you come?":60,"Thank you Dr. Vaudenay. Were you able to complete the pre registration for the convention? Unfortunately I cannot locate your information from the list of engineers who registered in advance to attend.":276,"Thank you Dr. Vaudenay. Were you able to complete the pre registration for the convention? Unfortunately I can't reiterate your information from the list of engineers who registered in advance to attend.":139,"Thank you Dr. Vaudenay. Were you able to complete the pre registration for the convention? Unfortunately I cannot place your information from the list of engineers who registered in advance to attend.":137,"Yes Dr. Vaudenay. Due to the increase in popularity, the association in charge of this convention decided to accept pre registrations as a way to better handle the volume.":236,"Yes Dr. Vaudenay. Due to the increase in popularity, the association in charge of this convention decided to accept pre registrations to determine the date.":107,"Yes Dr. Vaudenay. Due to the increase in popularity, the association in charge of this convention decided to accept pre registrations reduce the reliability.":111,"Unfortunately, pre registration is now closed and therefore the special convention rate is no longer available.":162,"Unfortunately, pre registration is now closed and therefore our high season rate is no longer available.":73,"Unfortunately, pre registration is now closed and therefore your room rate is no longer available.":70,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have already been reserved. ":79,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have been taken away. ":75,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have been made available. ":78,"I apologize for this inconvenience. I will be more than happy to correct this situation. Let me start again by getting your name, Dr. Vaudenay.":184,"I am sorry for your situation. I will be more than happy to correct this situation. Let me start again by getting your name, Dr. Vaudenay.":86,"I didn't expect that. I will be more than happy to correct this situation. Let me start again by getting your name, Dr. Vaudenay.":82,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have already been reserved.":79,"Can you please spell the last name, Dr. Vaudenay?":26,"Can you please spell the first name?":22,"Thank you. Can you please repeat the full name again?":32,"What day would you be checking out, Dr. Vaudenay?":23,"Yes sir. The convention is listed to end on October 26.":37,"Can you please tell me the month you will be checking out, Dr. Vaudenay?":38,"Can you please tell me the day you will be checking out, Dr. Vaudenay?":36,"Can you please repeat your checkout date?":25,"Our system is saying there are rooms available.  Please bear with me Dr. Vaudenay.":47,"How many people will be in your party?":130,"I'm sorry but can you please repeat that?":156,"Dr. Vaudenay, yes the system seems to be letting me process the reservation.":47,"Let's see now. Yes, that did the trick. I am now able to enter your information in as if you had pre registered.":73,"Yes sir. I believe you are now eligible for the convention rate. Let me continue and we will find out.":69,"No, Dr. Vaudenay, I am sorry, but for this special rate, only the Deluxe City view rooms are available at a rate of $239 per night. Will that be okay?":88,"Will this type of room be okay Dr. Vaudenay?":23,"Excuse me but can you please repeat that?":116,"Dr. Vaudenay, you do have a choice between a king size or two double beds.":41,"Can you please repeat that, Dr. Vaudenay?":21,"So Dr. Vaudenay would you like to proceed with the reservation for a Deluxe City view room with a king size bed double occupancy for October 22 to October 25?":100,"We would require a credit card to guarantee this room.  We take all major credit cards. Which card would you like to use today?":83,"Which card would you like to use to guarantee this room, Dr. Vaudenay?":39,"And the credit card number. Can you please read it off to me?":40,"And the credit card number. Can you please repeat it to me?":40,"I am sorry but I didn't get the last four digits. What were they?":42,"What is the expiration date on your card?":28,"Can you please repeat the month your credit card expires?":40,"Can you please repeat the year your credit card expires?":39,"Excuse me but can you repeat the expiration date again please?":44,"Finally can I please have a contact number we can reach you at?":42,"Can you please repeat the country code?":75,"Can you please repeat the area code?":69,"Just to confirm, can you please repeat the number again, Dr. Vaudenay?":41,"Can you please repeat your last name?":48,"What is your check in date, Dr. Vaudenay?":20,"What date are you checking out?":17,"For how many people will this reservation be?":31,"What room type are you interested in, Dr. Vaudenay?":29,"What room view are you interested in, Dr. Vaudenay?":29,"What bed type are you interested in, Dr. Vaudenay?":29,"How would you like to guarantee this room?":75,"What is your credit card number?":69,"What is your card expiration date, Dr. Vaudenay?":28,"May I please have a contact number where we can reach you?":36,"Thank you for your patience Dr. Vaudenay. Your confirmation number is ESI 91609":42,"In the event you will need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":356,"Is there anything else I can help you with today, Dr. Vaudenay?":35,"Thank you again, Dr. Vaudenay and we look forward to seeing you soon. Goodbye.":44,"Can you repeat that please?":17,"Good afternoon, Prestige. This is aaaaa speaking. How may I help you?":390,"Good morning, Prestige. This is aaaaa speaking. How may I help you?":228,"Good evening, Prestige. This is aaaaa speaking. How may I help you?":259,"Yes sir, may I please have your name?":42,"Yes sir, do you have a name?":16,"Yes sir, name please?":12,"Can you please spell your last name, Mr. Hews?":64,"Can you please repeat your name again, Mr. Hews?":66,"When would you be arriving, Mr. Hews?":48,"When would you be here, Mr. Hews?":22,"When are they arriving, Mr. Hews?":21,"Excuse me, but could you repeat the month, Mr. Hews?":37,"Can you please repeat the day?":54,"When will you be checking out, Mr. Hews?":26,"I'm sorry but could you please repeat the month?":29,"And the day? What day did you say Mr. Hews?":28,"So that will be for two nights for two people, Mr. Hews?":38,"Certainly sir.":9,"Yes sir. I don't think that will be a problem.":30,"We have a number of rooms suitable for wheel chairs Mr. Hews. These have wider doors to the bathroom among other amenities for our disabled guests.":100,"Thank you for visiting our website. What kind of room are you interested in, Mr. Hews?":61,"That would be a Deluxe room. It will be sized to allow wheel chairs to easily maneuver around the beds and desk.":71,"Yes, Mr. Hews, we have a vacancy for just such a room with a wider door to the bathroom. It is specially designed for our guests with disabilities.":101,"The room has two double beds. This will allow plenty of room on the side for your wife to park her wheel chair.":69,"Can you confirm the bed type again, Mr. Hews?":32,"Would you prefer a view of the harbor and mountains or of the city skyline, sir?":51,"So that would be the Harbor\/Mountain view, Mr. Hews?":24,"So that would be the City view, Mr. Hews?":28,"So shall I reserve this handicapped accessible room for you?":40,"Yes sir. The room will be $299 per night for double occupancy.":37,"Well Mr. Hews, I am glad I am able to give you a better rate than what was published. Regarding your reservation, we require a credit card to guarantee it.":107,"Excuse me, but what card would you like to use to guarantee the reservation again, Mr. Hews?":65,"You may give me your credit card number when you are ready, Mr. Hews.":47,"I'm sorry but could you please repeat the number?":30,"Can you please repeat the last four digits?":29,"What is the expiration date of the card?":27,"Can you please repeat the expiration month?":58,"Can you please repeat the expiration year?":56,"Can you please repeat the expiration date?":56,"Finally, Mr. Hews, can you please provide us with a contact number?":48,"Can you please repeat the phone number?":48,"Can you please repeat your full name again, Mr. Hews?":36,"How do you spell your last name?":20,"How do you spell your first name?":40,"So how many days will you be staying with us, Mr. Hews?":37,"What room type are you interested in reserving, Mr. Hews?":41,"What kind of bed would you like, Mr. Hews?":29,"What kind of room view would you like, Mr. Hews?":32,"Can you please repeat the credit card number?":31,"Can you please provide us with a contact number?":33,"Thank you very much Mr. Hews. Your confirmation number is ESI 51609.":42,"Is there anything else I can assist you with this afternoon, Mr. Hews?":47,"Thank you again for reserving at the Prestige and we look forward to seeing you on the twenty ninth of June. Goodbye.":77,"You have a choice between a king bed or two double beds.":35,"Excellent sir. Can I please have your name?":54,"Excellent sir. Do you have a name?":21,"Excellent sir. What's the name?":19,"Dr. Kravitz, when will you be coming to celebrate your anniversary?":94,"Dr. Kravitz, when do you celebrate your anniversary?":37,"Dr. Kravitz, when do you come celebrate your anniversary?":40,"So will that be the second of next month?":58,"So will that be the second of December?":27,"So will that be the second of this month?":27,"Can I confirm your date of arrival?":23,"Dr. Kravitz can you repeat that please?":28,"Yes sir, congratulations. And how many days will you be staying with us?":48,"So you will be checking out on  ":18,"Sorry but can you please repeat that Dr. Kravitz?":35,"You said you will be arriving with your family?":29,"Can you repeat how many people are in your party?":33,"Did you have a preference for rooms, Dr. Kravitz?":35,"I'm sorry can you repeat that please?":23,"In terms of price range, our Deluxe room is the least expensive.  A City view would be $449, an Inner Harbor $489, and a Harbor Mountain $529.":82,"A Deluxe City view room is $449 triple occupancy.":34,"Well sir, it is the high season. Perhaps you qualify for a corporate rate, Dr. Kravitz. Who do you work for?":70,"I'm sorry, sir, we do not have a corporate agreement with your company at the moment, so the least expensive rate is $449 Canadian.":87,"Yes sir I'm sorry for that.  If you like I can give you the number of the department where corporate agreements are negotiated.":85,"We sure do Dr. Kravitz.  So to confirm, you need a Deluxe room with two double bed, City view, for four nights, starting on August first?":91,"Great, proceeding with the reservation.":26,"Would you like to place a reservation for the Deluxe City view room with an additonal rollaway bed for $449?":56,"How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards.":61,"Definitely makes tracking your spending easier.  I'm sorry what card would you like to use to reserve this room again, Dr. Kravitz?":87,"Yes sir. Can I please have your credit card number?":34,"And the expiration date please?":21,"Yes sir, we have a pool. Can you please repeat the card expiration date again?":50,"Yes sir, we have a pool. Can you please repeat the month, Dr. Kravitz?":45,"Yes sir, we have a pool. Sorry but what was the year again?":36,"Sir, can I have a contact number where we can reach you?":35,"That sounds fantastic Dr. Kravitz.  I'm sorry to interrupt you sir, but can you please repeat that?":67,"May I have your name, please?":64,"What day will you be checking in, Dr. Kravitz?":30,"What day will you be checking out, Dr. Kravitz?":30,"How many days will you be staying at the Prestige?":64,"How many people are in your party?":69,"What room view are you interested in reserving, Dr. Kravitz?":43,"How many beds will you require, Dr. Kravitz?":32,"Can I please have your credit card number?":29,"Can you please repeat the card expiration date again?":36,"Can I have a contact number where we can reach you?":33,"That sounds fantastic Dr. Kravitz.  Your confirmation number is ESI 72609. Is there anything else I can help you with today?":79,"Absolutely sir.  It's the same with me.  One other thing, Dr. Kravitz, in the event you need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":130,"August is a very good time to visit, it's warm but not too warm, and is usually sunny.  Thank you again and we look forward to seeing you on August 1. Goodbye.":105,"That's wonderful, ma'am. May I have your name please?":62,"Okay then. May I have your name please?":22,"Oh my. May I have your name please?":19,"We are looking forward to seeing you. I would be more than happy to take your reservation. May I have your name please?":144,"We are looking forward to seeing you. I would be more than happy to take your reservation. Tell me your name.":67,"We are looking forward to seeing you. I would be more than happy to take your reservation. You must tell me your name.":73,"Yes, I can imagine, Ms. Simpson. Can I get the proper spelling of your last name?":55,"And your first name?":13,"No ma'am that won't be necessary; I just need one name to make the reservation.":52,"It is very beautiful name, Ms. Simpson. Can I ask when you and your sister will be arriving?":62,"I'm sorry Runa, when will you be checking in again?":27,"What month will that be again Runa?":19,"Can you repeat the day you will be arriving again, please?":34,"How long will you be staying with us, Runa?":22,"Excuse me, ma'am, but when will you be checking out again?":36,"Yes, ma'am, it is indeed lovely, but many of our guests find it beautiful here year round. Just to confirm, it will be just you and your sister?":96,"That's okay Runa. To confirm, it will just be you and your sister?":39,"Is it the one on our home page?":19,"It is a Harbor\/Mountain view suite on the twenty second floor and has an unobstructed panoramic view.":63,"Yes I understand. The Regency Suite goes for $830 per night.  Let me see what I can do. Our Deluxe rooms have Harbor views and double beds and go for $299. Would a Deluxe be fine?":112,"Yes, ma'am.  Our Deluxe rooms are also very comfortable, so that type of room is fine for you, Runa?":61,"To answer your question, for the room I am looking at, I am afraid you will not be able to see the mountains from that room, but it has a great view of the Harbor.":104,"Certainly ma'am. We also have a Harbor\/Mountain view Deluxe room. It is on the eleventh floor so you should still have a great view.":73,"Can you repeat what kind of view you were looking for?":34,"Yes ma'am, my sister and I were also like that when we were growing up.  So I assume you would prefer two double beds then.":74,"So the double beds are fine then?":21,"Yes, Ms. Simpson, I have a room available with double beds. It is a Deluxe Harbor\/Mountain view room with double beds.":70,"So Runa I have you down for a Deluxe Harbor\/Mountain view room with double beds. Let's see. The rate is $299 double occupancy. Shall I reserve this room for you, ma'am?":89,"Shall I reserve a Deluxe Harbor\/Mountain view room with double beds at a rate of $299?":42,"Yes ma'am I've been to many of the museums in town. They are outstanding.  So how would you like to guarantee the room, Ms. Simpson? We accept all major credit cards.":108,"Yes ma'am.  Did you say Mastercard?":22,"Yes ma'am.  Did you say Visa?":17,"I'm happy to hear that ma'am. You can give me the credit card number when you are ready.":55,"I'm sorry Runa, can you please repeat that?":23,"Can you please repeat the number so I can verify I have entered it in correctly?":53,"May I please have the expiration date?":24,"Thank you, ma'am. Finally, can I please have a phone number that we can contact you at?":54,"Yes ma'am, can you please tell me the country code again?":35,"Yes ma'am, can you please tell me the area code again?":33,"Yes ma'am, can you please repeat the phone number again?":34,"Can you please spell your last name again?":81,"Can you please spell your first name again?":81,"When will you be checking in again, Ms. Simpson?":31,"When will you be checking out again, Ms. Simpson?":31,"How many people will be in your party again, Ms. Simpson?":40,"What room view would you be interested in reserving again?":39,"What kind of beds would you be interested in again?":36,"How would you like to guarantee the room again, Ms. Simpson?":38,"Can you please give me the credit card number again?":70,"May I please have the expiration date again?":28,"What is your contact phone number again, Ms. Simpson, in case we need to reach you?":54,"Thank you, ma'am. Your confirmation number is ESI 8109.":29,"In the event you need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":172,"No ma'am I haven't but it does sound like a wonderful place. Is the anything else I can help you with?":66,"Not at all Runa, it was a pleasure speaking with you and we look forward to seeing you soon.  Thank you again for choosing the Prestige.":81,"Good morning, Prestige. This is aaaaa. How are you?":27,"Good morning, Prestige. This is aaaaa. Who are you?":27,"Yes sir. When you arriving?":15,"Yes sir. When are you coming?":17,"Yes sir, so that would be July thirteenth?":25,"Yes sir, so that would be October thirteenth?":27,"Yes sir. May I have your address please?":23,"Yes sir. May I have your credit card number please?":33,"How many days you will stay Mr. Richter?":27,"How many days you are staying Mr. Richter?":28,"So will you be checking out on June sixteen, Mr. Richter?":38,"So will you be checking out on June seventeen, Mr. Richter?":39,"So will you be checking out on June fifteen, Mr. Richter?":37,"How many people is in your party, Mr. Richter?":33,"How many people for your party, Mr. Richter?":32,"Yes sir. We have availability for a double occupancy for the Inner Harbor, City and Harbor Mountain views.":74,"Yes sir. We have availability for a single occupancy for the Inner Harbor, City and Harbor Mountain views.":75,"Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be three hundred ninety nine dollars.":77,"Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be two hundred ninety nine dollars.":76,"Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be two hundred and sixty nine.":75,"Yes sir. A Harbor Mountain view Deluxe with two double beds and additional rollaway will also be three hundred and ninety nine dollars.":86,"Yes sir. A Harbor Mountain view Premier with two double beds and additional rollaway will also be three hundred and ninety nine dollars.":86,"Yes sir. A Harbor Mountain view Suite with two double beds and additional rollaway will also be three hundred and ninety nine dollars.":84,"So shall I go ahead with the Harbor Mountain view Deluxe double Mr. Richter?":52,"So shall I do with the Harbor Mountain view Deluxe double Mr. Richter?":48,"So will I go with the Harbor Mountain view Deluxe double Mr. Richter?":48,"Yes sir. I have you reserved for a Harbor Mountain view room Deluxe double with an additional rollaway bed for three hundred and ninety nine dollars. We require a credit card to guarantee the reservation.":133,"Yes sir. I have you reserved for a Harbor Mountain view room Deluxe king with an additional rollaway bed for three hundred and ninety nine dollars. We require a credit card to guarantee the reservation.":131,"Yes sir. I have you reserved for a Harbor Mountain view room Deluxe triple with an additional rollaway bed for three hundred and ninety nine dollars. We require a credit card to guarantee the reservation.":134,"Yes sir, tell me your number.":18,"Yes sir, please you give me your number.":24,"What is the date of the card, Mr. Richter?":28,"What is the date expiry, Mr. Richter?":27,"Thank you very much. Please to give me your contact number in case we need to reach you?":56,"Thank you very much. Please give your contact number in case we need to reach you?":52,"Thank you very much Mr. Richter. Your confirmation number is E S I six three zero nine.":61,"Thank you very much Mr. Richter. Your confirmation number is E S I six one zero nine.":61,"Thank you very much Mr. Richter. Your confirmation number is E S I six two nine nine.":59,"In the event you will need to cancel or alter your reservation you do it please, twenty four hours in advance to avoid charges.":85,"In the event you will need to cancel or alter your reservation please to do it, twenty four hours in advance to avoid charges.":85,"Are there anything else I can assist you with today, Mr. Richter?":42,"There is anything else I can assist you with today, Mr. Richter?":42,"Thank you Mr. Richter and we want to seeing you soon. Goodbye.":41,"Thank you Mr. Richter and we are happy to be seeing you soon. Goodbye.":45,"Good afternoon, Prestige Hotel. This is aaaaa speaking. How may I help you?":88,"Good morning, Prestige Hotel. This is aaaaa speaking. How may I help you?":43,"Good evening, Prestige Hotel. This is aaaaa speaking. How may I help you?":42,"Certainly sir, I would be more than happy to assist you.":34,"Certainly sir, I would like to assist you.":25,"Certainly sir, it is the pleasure to assist you.":29,"Who are you, please?":10,"A name, please?":8,"Would you mind spelling your last name please?":29,"What day will you be checking in, Mr. Fan?":54,"Arrival date, Mr. Fan?":16,"Check in date, Mr. Fan?":16,"How many days will you be staying, Mr. Fan?":58,"How long, Mr. Fan?":13,"What days, Mr. Fan?":14,"I'm sorry can you please repeat that?":46,"So you will be checking out on July eleven Mr. Fan?":36,"So you will be checking out on June eleven Mr. Fan?":35,"So you will be checking out on August twelve Mr. Fan?":36,"Pardon me but I did not hear you clearly. What day did you say?":82,"Will this reservation be just for yourself, Mr. Fan?":76,"This is just for yourself, Mr. Fan?":26,"You are to be by yourself, Mr. Fan?":24,"Excellent. We can put you in a deluxe Harbor\/Mountain facing room":35,"Excellent. We can allow you a deluxe Harbor\/Mountain facing room":33,"Excellent. We will give you a deluxe Harbor\/Mountain facing room":33,"We also have City and Inner Harbor facing views.":66,"We also have City and Coal Harbor facing views.":33,"We also have Bridge and Inner Harbor facing views.":33,"That is a good choice Mr. Fan. I am sure you will find it to your liking.":47,"That is a good choice Mr. Fan. Are you sure will find it to your liking?":46,"That is a good choice Mr. Fan. How will you find it to your liking?":43,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is two hundred and sixty nine dollars, Mr. Fan.":107,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with king beds is two hundred and forty nine dollars, Mr. Fan.":104,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is two hundred and forty nine dollars, Mr. Fan.":106,"Is this room fine with you Mr. Fan?":48,"Is this room how you want it Mr. Fan?":26,"Is this room of your liking Mr. Fan?":26,"Thank you Mr. Fan. We require a credit card to hold this room. This is to guarantee your reservation.":71,"Thank you Mr. Fan. We require a credit card to hold this room. This is for a deposit.":61,"Thank you Mr. Fan. We require a credit card to hold this room. This is for prepayment.":62,"Can you please repeat what kind of card you would like to use today?":88,"Yes sir. When you are ready, please give me the number.":64,"Yes sir. Get ready and please give me the number.":31,"Yes sir. You need to be ready and please give me the number.":37,"Great. To confirm, can you please repeat that?":58,"And the expiration date of the card, Mr. Fan?":33,"And the issue date of the card, Mr. Fan?":27,"And the final date of the card, Mr. Fan?":29,"Can you please repeat the month?":40,"Can you please repeat the year?":57,"Excuse me, but I didn't get that. Can you please repeat it?":82,"Finally can I please have a number where we can contact you?":40,"Finally where is a number where we can contact you?":34,"Finally tell me a number where we can contact you?":34,"Can you please repeat that to make sure I heard you correctly?":76,"What is the country code?":48,"What is the city code?":28,"What day will you be checking out Mr. Fan?":54,"How many people will be in your party, Mr. Fan?":68,"What room view would you like to reserve, Mr. Fan?":64,"What kind of bed type would you like, Mr. Fan?":62,"How would you like to guarantee this room, Mr. Fan?":66,"What is the expiration date for your card, Mr. Fan?":74,"Can I please have a number where we can contact you?":68,"Thank you Mr. Fan. Your confirmation number is E S I sixty one five oh nine.":54,"Thank you Mr. Fan. Your confirmation number is E S I eight one five one nine.":52,"Thank you Mr. Fan. Your confirmation number is E S I nine one four zero nine.":54,"In the event you will need to cancel or alter your reservation, please do so twenty four hours in advance to avoid charges.":166,"In the event you will need to cancel or alter your reservation, please do so twenty four hours in advance to determine charges.":86,"In the event you will need to cancel or alter your reservation, please do so twenty four hours in advance to arrange charges.":83,"Is there anything else I can assist you with today, Mr. Fan?":80,"Is there anything else I can assist you with this morning, Mr. Fan?":45,"Is there anything else I can assist you with this evening, Mr. Fan?":44,"Thank you Mr. Fan and we look forward to seeing you soon. Goodbye and have a nice day.":112,"Thank you Mr. Fan and we look forward to seeing you soon. Goodbye to you and yours.":55,"Thank you Mr. Fan and we look forward to seeing you soon. Book again please.":50,"Certainly sir, I'd be more than happy to assist you.":32,"Would you mind spelling that please?":22,"So you will be checking out on July 11 Mr. Fan?":30,"Can you please repeat that, sir?":57,"Will there be anybody else staying in the room with you Mr. Fan?":43,"Excellent. We can put you in a deluxe Harbor\/Mountain facing room.":35,"That is a good choice Mr. Fan.  I am sure you will find it to your liking.":47,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is $269, Mr. Fan.":81,"Thank you Mr. Fan. We would require a credit card to hold this room. This is to guarantee your reservation.":74,"I'm sorry I didn't get that. Can you repeat that please?":36,"I'm sorry can you repeat that one more time?":28,"And the expiration date of your card, Mr. Fan?":34,"Finally can I please have a number where we can contact you at?":42,"And can you please repeat the phone number?":27,"Thank you Mr. Fan. Your confirmation number is ESI 61509.":34,"Good morning, Prestige Hotel. This is aaaaa. How may I assist you?":76,"Good morning, Prestige Hotel. This is aaaaa. What do you need?":36,"Good morning, Prestige Hotel. This is aaaaa. Can I provide you help?":42,"Yes sir. Name please?":12,"Yes sir. Do you have a name please?":20,"Can you please spell your first name please?":27,"What is your middle initial again please?":27,"When will you be arriving Mr. Ahmed?":24,"Again, what date did you say you were arriving Mr. Ahmed?":35,"Excuse me, Mr. Ahmed but can you please repeat the month again?":45,"And when will you be checking out?":120,"I'm sorry I didn't get that. Can you please repeat when you will be checking out again?":54,"What month will you be checking out, Mr. Ahmed?":30,"Can you please repeat that Mr. Ahmed?":26,"We have a good number of vacancies for those dates, Suite, Premier and Deluxe rooms are available.  What did you have in mind sir?":86,"Yes sir, I have listed the reservation for single occupancy.":44,"Well, Mr. Ahmed, the best deal I can offer you is a City View Deluxe room. Would you have any preference on the type of bed?":80,"Did you say you would like the City View room, Mr. Ahmed?":36,"A City View Deluxe room with double beds is available, would that be OK Mr. Ahmed?":59,"That room is $239 per night, Mr. Ahmed.":22,"So Mr. Ahmed, shall I go ahead and reserve this City View Deluxe room for $239?":51,"We usually require a credit card to guarantee this accommodation. We accept all major credit cards. Which shall you use this morning, Mr. Ahmed?":103,"What card would you like to use again Mr. Ahmed?":33,"Can you please repeat that, Mr. Ahmed?":26,"Yes sir. May I have the number please?":22,"I'm sorry Mr. Ahmed, can you please repeat that?":32,"And the card expiration date, Mr. Ahmed?":30,"Can you please repeat the month again, Mr. Ahmed?":33,"Can you please repeat the card expiration date, Mr. Ahmed?":41,"Thank you Mr. Ahmed. Now may I have a contact number we can reach you at, starting with the country code and area code please.":83,"What is the area code?":14,"Can you please spell your last name again sir?":29,"Can you please spell your first name again sir?":29,"When will you be arriving again, Mr. Ahmed?":28,"When will you be checking out again, Mr. Ahmed?":30,"How many days will you be staying at the Prestige, Mr. Ahmed?":41,"Would a City view be okay sir?":18,"Are double beds fine, Mr. Ahmed?":23,"What credit card will you be using to guarantee the reservation?":45,"Can you please give me the card number again?":29,"What is the expiration date again, Mr. Ahmed?":32,"What is your phone number again please?":24,"Thank you very much, Mr. Ahmed. Your confirmation number is ESI 9309.":42,"Is there anything else I can assist you with this morning, Mr. Ahmed?":46,"Thank you, Mr. Ahmed, and have a good day. We look forward to seeing you on the eighteenth of September.":65,"Yes sir, I would be more than happy to assist you. When are you arriving?":84,"Yes sir, I would be more than happy to assist you. When are you here?":40,"Yes sir, I would be more than happy to assist you. When will you come?":41,"Give me your name please?":15,"Say your name please?":12,"Can you please spell your first name, Mr. Imami?":28,"Can you please repeat that, Mr. Imami?":22,"Can you please repeat your arrival date?":25,"How many guests will be in your party, Mr. Imami?":31,"I'm sorry, did you mean you and another guest?":28,"Thank you, Mr. Imami. We have a number of available rooms, a typical room would be a Deluxe Inner Harbor room.":70,"Let me check that, Mr. Imami. It will be just a moment.":34,"Yes sir, I understand. I have both a Premier room and a Prestige Suite that are very comfortable.":66,"I would suggest a Prestige Suite with a Harbor\/Mountain view. It is one of our better rooms.":48,"Yes sir it does.  What kind of bed would you like, Mr. Imami? A king size or two double beds?":55,"Good choice, Mr. Imami. So that will be a Prestige Suite with a Harbor\/Mountain view and king size bed at $720 per night for three nights.":69,"Yes sir there is a magnificent view of both the harbor and mountains from your room. Shall I reserve this room for you, Mr. Imami?":82,"We usually require a credit card to guarantee the room, Mr. Imami.":46,"Please give me the credit card number when you are ready, Mr. Imami.":42,"What are the last four digits of your card again, Mr. Imami?":38,"And the expiration date, Mr. Imami?":22,"What is the expiration month, Mr. Imami?":25,"What is the expiration year, Mr. Imami?":24,"Can you please repeat the expiration year, Mr. Imami?":33,"Sorry Mr. Imami but can you please repeat the expiration month and year again?":51,"Thank you, Mr. Imami. Finally may I have a number where we can reach you?":42,"Can you please repeat the number again?":100,"Can you please tell me the country code?":25,"Can you please tell me the area code?":23,"Can you please tell me just the phone number?":28,"Can you please spell your first name again, Mr. Imami?":32,"When will you be checking in again?":21,"When will you be checking out again?":21,"How many guests will be in your party again, Mr. Imami?":35,"What room view would you be interested in again Mr. Imami?":37,"What room type do you want again, Mr. Imami?":26,"What kind of bed would you like again, Mr. Imami? A king size or two double beds?":49,"What is the expiration date for your credit card again?":39,"Thank you very much Mr. Imami. Your confirmation number is ESI 61209.":38,"Is there anything else I can assist you with this morning, Mr. Imami?":42,"Thank you again for reserving at the Prestige and we look forward to seeing you on July thirteen. Goodbye.":69,"Good afternoon, this is the Prestige Hotel. aaaaa speaking. How may I help you?":92,"Good morning, this is the Prestige Hotel. aaaaa speaking. How may I help you?":45,"Good evening, this is the Prestige Hotel. aaaaa speaking. How may I help you?":44,"Yes sir.":30,"Yes sir, Dr. Gunther.":14,"I appreciate that, sir.":14,"Dr. Horn, I would be more than happy to assist you this afternoon. What day will you be arriving?":120,"Dr. Horn, I need to assist you this afternoon. What day will you be arriving?":48,"Dr. Horn, it would be nice to assist you this afternoon. What day will you be arriving?":54,"Can you please repeat that Dr. Horn?":25,"How many days will you  be staying with us?":26,"As you may know, the Convention ends on the twenty sixth. So you will not be attending the full show, Dr. Horn?":72,"So you will be checking out on what date?":24,"Yes sir, I understand. May I get the correct spelling of your name please? Let's start with your last name.":68,"How many people will be in your party, sir?":28,"Well, Dr. Horn, we have set aside a block of Deluxe rooms at a very special rate.":56,"The rooms have either double or king size beds and they all have the city facing views.":54,"Yes sir. We also have Premier rooms, as well as Suites. However they are not included in the Engineering Convention package.":83,"We have other rooms that may be reserved at the normal rates and are not subject to the special rate we have set aside for the Engineering Convention.":102,"What sort of room would you be interested in reserving today, Dr. Horn?":50,"Yes sir. We have a smaller suite with a City view and a larger one with a Harbor\/Mountain view. Which would you like Dr. Horn?":69,"Which did you say you would prefer, Dr. Horn?":28,"Yes sir that is an excellent choice. Would you care for the king size bed?":45,"Dr. Horn you have requested a Prestige Suite with a Harbor\/Mountain view, a king size bed which goes for $720 per night. Is this correct?":75,"So shall I go ahead and reserve this room, Dr. Horn?":34,"Thank you. We would need a credit card to guarantee the reservation. We accept all major cards. Which would you care to use this afternoon, Dr. Horn?":98,"Please read the credit card number to me when you are ready, Dr. Horn.":47,"Can you please read the first four digits again?":31,"Can you please read the last four digits again?":31,"And may I have the card expiration date, please Dr. Horn?":39,"I'm sorry but I didn't get the month. What was it again?":37,"Can you please say the expiration year again?":29,"Can I please have a contact number where we may reach you, Dr. Horn?":44,"When will you be checking in, Dr. Horn?":25,"When will you be checking out again, Dr. Horn?":29,"How many people will be in your party again, sir?":32,"What type of room did you say you would be interested in again, Dr. Horn?":49,"What room view did you say you would be interested in again, Dr. Horn?":47,"What kind of bed would you like in the room again?":31,"What kind of credit card would you like to use to guarantee this reservation again, Dr. Horn?":65,"What is your credit card number again, Dr. Horn?":35,"What is the expiration date of your card again?":32,"Can you repeat the contact number where we may reach you?":36,"Thank you for your patience, Dr. Horn. Your confirmation number is ESI 91109.":46,"Is there anything else I can assist with you today, Dr. Horn?":40,"Then in that case, we look forward to your upcoming stay with us in October. We hope you enjoy the Engineering Convention and have a good day.":93,"Good evening Professor Cordonnier. It's so nice to see you again. How may I help you?":44,"Good evening Professor Cordonnier. You are back again. How may I help you?":37,"Good evening Professor Cordonnier. I'm happy for your return. How may I help you?":43,"Yes, sir. We've recently redecorated the lobby. What do you think?":43,"Yes, sir. We've recently redecorated the lobby. You like?":37,"Yes, sir. We've recently redecorated the lobby. How is it?":38,"Thank you. We recently hired a new decorator, Marie Povitch. We're starting to see her touches all over the hotel now. What brings you to Vancouver again, Professsor?":91,"Thank you. We recently took a new decorator, Marie Povitch. We're always seeing her touches all over the hotel now. What brings you to Vancouver again, Professsor?":88,"Thank you. We recently hired a new designer, Marie Povitch. So now see her touches in the hotel. What brings you to Vancouver again, Professsor?":77,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige. Would you have a confirmation number, Professor? ":90,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige. Would you have a last name, Professor? ":82,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige. What is your number, Professor? ":79,"I'm sorry but could you please repeat that?":208,"I have your reservation here, Professor. The check in date is for today with check out on the sixteenth.":65,"I have your reservation here, Professor. The check in date is for today with check out tomorrow on the fourteenth.":70,"I have your reservation here, Professor. The check in date is for today with check out on the day after tomorrow on the twentieth.":81,"You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for three hundred and sixty nine dollars per night.":77,"You are booked for a Deluxe Harbor Mountain with one double bed and a rollaway for three hundred and ninety nine dollars per night.":81,"You are booked for a Deluxe Inner Harbor with one double bed for two hundred and sixty nine dollars per night.":74,"Wow Professor. I didn't recognize him. He's grown so much.":39,"Wow Professor. I don't know who he is. He's grown so much.":34,"Wow Professor. I don't recognize him. He's too big.":33,"It certainly looks like it. Here is the registration form, Professor. May I have your passport please?":67,"It certainly looks like it. Take this form please, Professor. May I have your passport please?":59,"It certainly looks like it. Fill out this please, Professor. May I have your passport please?":57,"Thank you. How old is he now?":17,"Thank you. Do you know how old is he?":21,"Thank you. How many years does he have?":24,"Please give me a moment to enter in this information, Professor.":88,"Let me please take a moment, sir.":21,"I need to enter this, please wait sir.":22,"Actually, things are a little slow right now. Fortunately, we are doing much better than the other hotels in the area.":148,"Actually, things are a little slow right now. Unfortunately, we are performing better than the other hotels in the area.":77,"Actually, things are a little slow right now. Too bad for them, but we are doing much better than the other hotels in the area.":78,"Thank you for waiting Professor. Here are your passport and credit card. Your key cards are in the packet and I've written your room number on it.":95,"Thank you for waiting Professor. Here are your passport and credit card. Take these keys and follow William to your room.":79,"Thank you for waiting Professor. Here are your passport and credit card. Your key cards are in the packet and you're in room eight, eighteen.":87,"Yes sir, as always. William will see you up to the room. Is there anything else I can do for you this evening?":67,"Of course, I saved it for you. William will see you up to the room. Is there anything else I can do for you this evening?":73,"Not this time. William will see you up to the room. Is there anything else I can do for you this evening?":64,"I shall definitely do that. I'm sure they will be excited to hear the news.":47,"When I'm done with you. I'm sure they should be excited to hear the news.":42,"Right away, sir. I'm certainly excited to hear the news.":34,"Thank you, Professor. And we appreciate you choosing the Prestige again, good night.":52,"Thank you, Professor. And you are good for choosing the Prestige again, good night.":50,"Thank you, Professor. And we are happy for you choosing the Prestige again, good night.":53,"Good evening Professor Cordonnier.  It's so nice to see you again.  How may I help you?":44,"Yes, sir.  We've recently redecorated the lobby.  What do you think?":43,"Thank you.  We recently hired a new decorator, Marie Povitch.  We're starting to see her touches all over the hotel now.  What brings you to Vancouver again, Professsor?":91,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige.  Would you have a confirmation number, Professor?":90,"I have your reservation here, Professor.  The check in date is for today with check out on the sixteenth.":65,"You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for $369 per night.":50,"Wow Professor.  I didn't recognize him.  He's grown so much.":39,"It certainly looks like it.  Here is the registration form, Professor.  May I have your passport please?":67,"Thank you.  How old is he now?":17,"Thank you for waiting Professor.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.":95,"Yes sir, as always.  William will see you up to the room.  Is there anything else I can do for you this evening?":67,"I shall definitely do that.  I'm sure they will be excited to hear the news.":47,"Thank you, Professor.  And we appreciate you choosing the Prestige again, good night.":52,"Good afternoon, Mr. Delince. Welcome to the Prestige.":32,"Good afternoon, Mr. Delaney. Welcome to the Prestige.":38,"Good afternoon, Mr. Delight. Welcome to the Prestige.":37,"Is the reservation under your name, sir?":50,"Is the room reserved by you, sir?":19,"Is your name the reservation, sir?":21,"Excuse me, but could you please spell your last name?":70,"I have your reservation here. It's a Deluxe Room with a Harbor Mountain view for two nights.":59,"I have your reservation here. It's a Skyline Suite with a City View for two nights.":53,"I have your reservation here. It's a Premier Room with an Inner Harbor view for two nights.":57,"The rate is three hundred and ninety nine dollars per night and just to confirm again, you are scheduled to check out on December twenty fourth. Is that correct, sir?":106,"The rate is two hundred and ninety nine dollars per night and just to confirm again, you are scheduled to check out on December twenty fifth. Is that correct, sir?":105,"The rate is two hundred and sixty nine dollars per night and just to confirm again, you are scheduled to check out on December twenty fifth. Is that correct, sir?":106,"Mr. Delince could you please fill out the top portion of this form and sign at the bottom? ":54,"Mr. Delince may you fill out please the top portion of this form and sign at the bottom? ":53,"Mr. Delince can you please fill it out the top portion of this form and sign at the bottom? ":56,"Check out is at eleven in the morning. Will you be using a credit card to take care of the deposit and any incidentals?":84,"Check out is at eleven in the morning. Will you be using a credit card to settle your bill today?":65,"Check out is at eleven in the morning. Will you be using a credit card to charge any fees?":60,"Thank you. Please just give me a moment to run the card.":37,"Thank you. Please wait here while I am running the card.":33,"Thank you. Please take a moment while I run the card.":33,"Thank you, sir. May I also have your passport or driver's license, please?":46,"Very good, sir. Would you need your passport or driver's license, please?":45,"Thank you, sir. Can't you give me your passport or driver's license, please?":47,"Thank you. Please give me a moment, sir.":24,"Thank you. A moment of your time please, sir.":27,"Thank you. I'll be back soon.":16,"Thank you for waiting Mr. Delince. We are all set. I've written your room number here and your card keys are in the packet.":73,"Thank you for waiting Mr. Delince. We are all set. Your room number is sixteen oh eight and your card keys are in the packet.":75,"Thank you for waiting Mr. Delince. We are all set. Your room number is eighteen oh six and your card keys are in the packet.":74,"William, here, has got your bags. William, could you please show Mr. Delince up to his room?":54,"William, here, has got your bags. William, take Mr. Delince to the room please?":47,"William, here, has got your bags. William, will you please accompany Mr. Delince to room sixteen oh eight?":65,"Of course. The easiest way to arrange one is to dial zero when you get up to your room. Is there anything else I can help you with, sir?":84,"Of course. Please talk to the operator before you go up. Is there anything else I can help you with, sir?":63,"Of course. Arrange one by hiting zero on the phone in your room. Is there anything else I can help you with, sir?":63,"It opens at six AM.":15,"The opening is at six A, M.":19,"Six in each morning.":14,"You're very welcome. Happy holidays, thank you for choosing the Prestige and have a great day.":60,"You're very welcome. Merry Christmas, thank you for choosing the Prestige and have a great day.":60,"You're very welcome. Happy Hannukah, thank you for choosing the Prestige and have a great day.":53,"Good afternoon, Mr. Delince.  Welcome to the Prestige.":32,"I have your reservation here.  It's a Deluxe Room with a Harbor Mountain view for two nights.":59,"The rate is $399 per night and just to confirm again, you are scheduled to check out on December twenty fourth.  Is that correct, sir?":80,"Mr. Delince could you please fill out the top portion of this form and sign at the bottom?":54,"Check out is at 11 in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?":78,"Thank you.  Please just give me a moment to run the card.":37,"Thank you, sir.  May I also have your passport or driver's license, please?":46,"Thank you.  Please give me a moment, sir.":24,"Press Check In to complete check in.":69,"Thank you for waiting Mr. Delince.  We are all set.  I've written your room number here and your card keys are in the packet.":73,"William, here, has got your bags.  William, could you please show Mr. Delince up to his room?":54,"Of course.  The easiest way to arrange one is to dial 0 when you get up to your room.  Is there anything else I can help you with, sir?":80,"It opens at 6 AM.":11,"You're very welcome.  Happy holidays thank you for choosing the Prestige and have a great day.":60,"Good evening madam. Welcome to the Prestige":30,"Good to see you ma'am. Welcome to the Prestige. How may I help you?":40,"How do you do ma'am. Welcome to the Prestige. How may I help you?":39,"I'm sorry to hear that, ma'am. Reservations are held until midnight so I'm sure you are fine.":58,"That's bad luck, ma'am. Reservations are held until midnight so I'm sure you are fine.":54,"I'm sorry for you, ma'am. Reservations are held until midnight so I'm sure you are fine.":55,"May I have your last name or confirmation number please?":74,"Do you know your last name or confirmation number please?":37,"What's your last name or confirmation number please?":35,"Your reservation is right here Ms. Fang. Ms. Maret Fang?":37,"Your reservation is right here Ms. Fang. Ms. Martina Fang?":39,"Your reservation is right here Ms. Fang. Ms. Marta Fang?":37,"You're very welcome ma'am. We have you booked for a Deluxe Inner Harbor, single occupancy for three hundred and fifty nine dollars per night.":94,"You're very welcome ma'am. We have you booked for a Deluxe Inner Harbor, double occupancy for three hundred and fifty nine dollars per night.":93,"You're very welcome ma'am. We have you booked for a Deluxe Inner Harbor, single occupancy for three hundred and sixty nine dollars per night.":95,"That is our standard rate, ma'am. We are currently in the peak season until the first of September.":64,"That is our discount rate, ma'am. We are currently in the peak season until the first of September.":64,"That is our standardized rate, ma'am. We are currently in the peak season until the first of September.":67,"No ma'am it doesn't. Were you informed of the rate when you made the reservation?":50,"No ma'am it doesn't. Were you or weren't you informed of the rate when you made the reservation?":59,"No ma'am it doesn't. Why weren't you informed of the rate when you made the reservation?":55,"I'm sorry about the mix up Ms. Fang. Would you still like to check in, ma'am?":46,"I see. Wouldn't you still like to check in, ma'am?":28,"I'm sorry the mistake Ms. Fang. Can you still check in, ma'am?":37,"Thank you for your understanding. Please fill out this registration form. And you'll be staying with us until August fifth, ma'am?":85,"Thank you for your understanding. Please fill out this registration form. And will you be staying with us until August eighth, ma'am?":86,"Thank you for your understanding. Please fill out this registration form. And you'll be staying here until August seventh, ma'am?":85,"Of course ma'am. Here you go. May I also have your passport and credit card please?":53,"Of course ma'am. Here you go. Your passport and credit card please?":43,"Of course ma'am. Here you go. Give me your passport and credit card please?":48,"Yes ma'am. I'm sorry.":12,"Please don't use that tone with me, ma'am.":25,"Excuse me but I'm sorry.":18,"That's quite alright Ms. Fang. I understand how you feel. Please give me a moment while I enter in your information.":75,"Apology accepted Ms. Fang. I understand how you feel. Please give me a moment while I enter in your information.":77,"If that's how you feel Ms. Fang, I understand it. Please give me a moment while I enter in your information.":70,"All done. Thank you for your patience. I've placed your key into the envelope and Tomas will take you and your luggage to your room.":83,"There we go. I understand your frustration. I've placed your key into the envelope and Tomas will take you and your luggage to your room.":90,"All done. You've had a hard day. I've placed your key into the envelope and Tomas will take you and your luggage to your room.":78,"You are very welcome Ms. Fang. Enjoy your stay at the Prestige and have a good night.":54,"You are very welcome Ms. Fang. A glass of milk will help you sleep. Have a good night.":54,"You are very welcome Ms. Fang. Forgive me for the misunderstandings and have good night.":59,"Good evening madam.  Welcome to the Prestige.  How may I help you?":41,"I'm sorry to hear that, ma'am.  Reservations are held until midnight so I'm sure you are fine.":58,"Your reservation is right here Ms. Fang.  Ms. Maret Fang?":37,"You're very welcome ma'am.  We have you booked for a Deluxe Inner Harbor, single occupancy for $359 per night.":68,"That is our standard rate, ma'am.  We are currently in the peak season until the first of September.":64,"No ma'am it doesn't.  Were you informed of the rate when you made the reservation?":50,"I'm sorry about the mix up Ms. Fang.  Would you still like to check in, ma'am?":46,"Thank you for your understanding.  Please fill out this registration form.  And you'll be staying with us until August fifth, ma'am?":85,"Of course ma'am.  Here you go.  May I also have your passport and credit card please?":53,"Yes ma'am.  I'm sorry.":12,"That's quite alright Ms. Fang.  I understand how you feel.  Please give me a moment while I enter in your information.":75,"All done.  Thank you for your patience.  I've placed your key into the envelope and Tomas will take you and your luggage to your room.":83,"You are very welcome Ms. Fang.  Enjoy your stay at the Prestige and have a good night.":54,"Good morning, welcome to the Prestige. May I have your name or confirmation number please?":59,"Good morning sir, ma'am. Welcome to the Prestige. May I have your name or confirmation number please?":64,"Good morning ma'am, sir. Welcome to the Prestige. May I have your name or confirmation number please?":64,"I have your reservation here Mr. and Mrs. Hews. Checking in today and checking out on the twenty first. Is that correct?":81,"I have your reservation here Mr. and Mrs. Hews. Checking in today and checking out on the eleventh. Is that correct?":78,"I have your reservation here Mr. and Mrs. Hews. Checking in today and checking out on the ninth. Is that correct?":75,"Yes sir. We were able to confirm an Inner Harbor Deluxe at two hundred and sixty nine dollars per night.":70,"Yes sir. We were able to confirm an Inner Harbor Deluxe at two hundred and thirty nine dollars per night.":68,"Yes sir. We were able to confirm an Inner Harbor Deluxe at three hundred and twenty nine dollars per night.":71,"Could you please fill out and sign this registration form Mr. Hews?":94,"Could you please fill out and sign this checking in form Mr. Hews?":43,"Could you please fill out and sign this hotel form Mr. Hews?":41,"I'm sorry sir, but could you please spell your last name?":68,"Thank you ma'am. It will just be a moment while I input your information into the system.":61,"Thank you sir. It will just be a moment while I input your information into the system.":60,"Thank you guys. It will just be a moment while I input your information into the system.":61,"Will you be using the same credit card that you made the reservation with?":98,"Will you please use the same credit card that you made the reservation with?":49,"Are you using a different credit card from the reservation?":42,"It's a Visa card with the last four digits four, two, four, seven.":43,"It's a Visa card with the last four digits six, six, eight, seven.":45,"It's a Visa card with the last four digits two, five, seven, four.":43,"May I have the card, please?":32,"I need that credit card if you please?":25,"Credit card, please?":14,"I'm sorry Mr. Hews. You did. But we also ask for a card or cash deposit at check in time for incidental charges like the minibar or meals.":92,"I'm sorry Mr. Hews. You did. But we also ask for a card or cash deposit at check in time as part of hotel policy.":81,"I'm sorry Mr. Hews. You did. But we also ask for a card or cash deposit at check in time to make sure guests can settle their bills.":90,"You're all checked in now Mr. and Mrs. Hews. Here are your passports and credit card. I've written your room number on the key packet.":88,"You're all checked in now sir. Here are your passports and credit card. I've written your room number on the key packet.":73,"You're all checked in now ma'am. Here are your passports and credit card. I've written your room number on the key packet.":74,"You're welcome sir. Your bags will be sent directly to your room in about five minutes. Is there anything else I may help you with?":83,"You're welcome sir. Please wait here for your bags; it will be about five minutes. Is there anything else I may help you with?":77,"You're welcome sir. William will take you and your bags in about five minutes. Is there anything else I may help you with?":76,"No sir, I'm afraid not. But Cafe Vancouver serves a really good breakfast buffet.":53,"No sir, I'm afraid not. But Cafe Vancouver serves a really good dinner buffet.":49,"No sir, I'm afraid not. But Cafe Vancouver serves a really good lunch buffet.":49,"Just go down those two steps to your right and make a left. Turn right after the next two steps and walk down the hall a little.":82,"Just go down those two steps to your left and make a left. Turn right after the next two steps and walk down the hall a little.":83,"Just go down those two steps to your right and make a right. Turn right after the next two steps and walk down the hall a little.":81,"The cafe entrance will be on your right. You can't miss it. Is there anything else I can do for you Mr. and Mrs. Hews?":79,"The cafe entrance will be to your left. You can't miss it. Is there anything else I can do for you Mr. and Mrs. Hews?":80,"The cafe entrance will be in front of you. You can't miss it. Is there anything else I can do for you Mr. and Mrs. Hews?":82,"You're very welcome. Have a great stay and thank you for choosing the Prestige. Goodbye.":55,"No, thank you. Have a great stay and thank you for choosing the Prestige. Goodbye.":50,"It's my job. Have a great stay and thank you for choosing the Prestige. Goodbye.":50,"Good morning, welcome to the Prestige.  May I have your name or confirmation number please.":59,"I have your reservation here Mr. and Mrs. Hews.  Checking in today and checking out on the eleventh.  Is that correct?":78,"Yes sir.  We were able to confirm an Inner Harbor Deluxe at $269 per night.":44,"Thank you ma'am.  It will just be a moment while I input your information into the system.":61,"It's a Visa card with the last four digits 4, 2, 4, 7.":30,"I'm sorry Mr. Hews.  You did.  But we also ask for a card or cash deposit at check in time for incidental charges like the minibar or meals.":92,"You're all checked in now Mr. and Mrs. Hews.  Here are your passports and credit card.  I've written your room number on the key packet.":88,"You're welcome sir.  Your bags will be sent directly to your room in about five minutes.  Is there anything else I may help you with?":83,"No sir, I'm afraid not.  But Cafe Vancouver serves a really good breakfast buffet.":53,"Just go down those two steps to your right and make a left.  Turn right after the next two steps and walk down the hall a little.":82,"The cafe entrance will be on your right.  You can't miss it.  Is there anything else I can do for you Mr. and Mrs. Hews?":79,"You're very welcome.  Have a great stay and thank you for choosing the Prestige.  Goodbye.":55,"Good afternoon sir, welcome to the Prestige. How may I help you?":40,"Good morning sir, welcome to the Prestige. How may I help you?":39,"Good evening sir, welcome to the Prestige. How may I help you?":38,"Yes sir. Do you have a reservation for today?":29,"Yes sir. Do you have for today a reservation?":29,"Yes sir. Do you want a reservation for today?":30,"I'm sorry Mr. Koh, we don't seem to have a reservation under your last name. Do you have a confirmation number?":74,"I'm sorry Mr. Koh, we don't have no reservation under your last name. Do you have a confirmation number?":70,"I'm sorry Mr. Koh, you don't have a reservation under your last name. Do you have a confirmation number?":69,"Sorry Doctor. Let me check our system again. The last name is Koh. K, O, H, right?":50,"Well excuse me Doctor. Let me check our system again. The last name is Koh. K, O, H, right?":58,"Doctor Koh then. Let me check our system again. The last name is Koh. K, O, H, right?":51,"I'm sorry sir, but could you please spell your last name again?":76,"Maybe they misspelled your name Doctor. Let me try searching for K, O.":44,"Maybe you are misspelled Doctor. Let me try searching for K, O.":40,"I've got a good idea Doctor. Let me try searching for K, O.":37,"There it is. Are you Dr. Hai Ping Ko?":20,"There it is. Are you Dr. Melinda Ko?":24,"There it is. Are you Dr. Hainan Ko?":22,"I can sympathize with you Dr. Koh. We have you reserved for an Inner Harbor Deluxe at a rate of three hundred and fifty nine dollars per night.":94,"I can sympathize with you Dr. Koh. We have you reserved for an Inner Harbor Premier at a rate of three hundred and fifty nine dollars per night.":94,"I can sympathize with you Dr. Koh. We have you reserved for an Inner Harbor Suite at a rate of five hundred and fifty nine dollars per night.":92,"Are you still checking out on May eighth, Doctor?":54,"Are you still checking out on May eleventh, Mr. Koh?":33,"Are you still checking out on May eleventh, Doctor Koh?":33,"Late check out is at one but we can usually extend it to two o'clock.":98,"Checking out late is one but then we usually do extend it to two o'clock.":51,"To check out late is at one but usually you can at two o'clock.":42,"I'm sorry sir, but two is the latest. Unfortunately, we'd have to charge you another night for a later check out time.":73,"I'm sorry sir, but it is only two. Unfortunately, we'd have to charge you another night for a later check out time.":71,"I'm sorry sir, but you need to leave at two. Unfortunately, we'd have to charge you another night for a later check out time.":75,"Certainly Doctor, I'll do that. If I could just have you fill out and sign this registration form.":63,"Certainly Doctor, I'll do that. If you can fill out and sign this registration form, it would be good.":65,"Certainly Doctor, I'll do that. Please fill out and sign this registration form, thank you.":58,"Of course, Doctor.":22,"I'm waiting, Doctor.":12,"I'll be patient, Doctor.":15,"Thank you Dr. Koh. Seems like you're an expert at this. I'll just need to input your data into the system.":70,"Thank you Dr. Koh. You always know what you're doing. I'll just need to input your data into the system.":66,"Thank you Dr. Koh. Seems like you're good at this. I'll just need to input your data into the system.":65,"Here you are, Doctor. I've written your room number on the key packet. Is there anything else I can help you with today?":72,"Here you are, Doctor. You will be in room 519. Is there anything else I can help you with today?#Here you are, Doctor. You will be in room five, one, nine. Is there anything else I can help you with today?":112,"Here you are, Doctor. You will be in room one, five, two, zero. Is there anything else I can help you with today?":67,"You're welcome Doctor. Please enjoy your stay.":28,"You're welcome Doctor. Have a good time.":24,"You're welcome Doctor. Please to enjoy your staying.":32,"Good afternoon sir, welcome to the Prestige.  How may I help you?":40,"Yes sir.  Do you have a reservation for today?":29,"I'm sorry Mr. Koh, we don't seem to have a reservation under your last name.  Do you have a confirmation number?":74,"Sorry Doctor.  Let me check the system again.  The last name is Koh.  K, O, H, right?":50,"Maybe they misspelled your name Doctor.  Let me try searching for K, O.":44,"There it is.  Are you Dr. Hai Ping Ko?":20,"I can sympathize with you Dr. Koh.  We have you reserved for an Inner Harbor Deluxe at a rate of $359 per night.":68,"I'm sorry sir, but two is the latest.  Unfortunately, we'd have to charge you another night for a later check out time.":73,"Certainly Doctor, I'll do that.  If I could just have you fill out and sign this registration form.":63,"Thank you Dr. Koh.  Seems like you're an expert at this.  I'll just need to input your data into the system.":70,"Here you are, Doctor.  I've written your room number on the key packet.  Is there anything else I can help you with today?":72,"You're welcome Doctor.  Please enjoy your stay.":28,"Happy holidays, ma'am. Welcome to the Prestige.":31,"Merry holidays, ma'am. Welcome to the Prestige.":31,"Merry season, ma'am. Welcome to the Prestige.":29,"I can help you with that, ma'am. Do you have a reservation?":36,"I can help you with that, ma'am. Do you need a reservation?":36,"I can assist you with that, ma'am. Do you want a reservation?":38,"Mrs. Brigitte Lonc? Yes, I have your reservation here.":33,"Mrs. Bridey Lone? Yes, I have your reservation here.":30,"Mrs. Betty Lonc? Yes, I have your reservation here.":31,"Your reservation is for a Premier Harbor Mountain room for four nights. Is that correct, ma'am?":61,"Your reservation is for a Deluxe Harbor Mountain room for three nights. Is that correct, ma'am?":61,"Your reservation is for an Inner Harbor room for three nights. Is that correct, ma'am?":53,"I'm sorry ma'am, but could you please repeat your confirmation number again?":96,"I'm sorry ma'am, but could you please spell your last name again?":78,"I'm sorry ma'am, but say it again, please.":24,"Yes ma'am. You are scheduled to check out on the twenty sixth.":39,"No ma'am. You are scheduled to check out on the twenty seventh.":39,"No ma'am. You are scheduled to check out on the twenty fifth.":37,"Mrs. Lonc, could you please fill out this registration card and provide some form of picture ID.":124,"Mrs. Lonc, please fill this registration card and provide picture ID.":46,"Mrs. Lonc, could you please fill out this registration card and give some form of picture ID.":59,"Yes ma'am, a passport's fine.":36,"Yes ma'am, your passport's is fine.":22,"Yes ma'am, a passport can be fine.":22,"There's a pen next to your right elbow, Mrs. Lonc.":60,"There's a pen next to the right elbow, Mrs. Lonc.":29,"There's a pen by the right elbow, Mrs. Lonc.":24,"That's quite alright, madam. Thank you.":24,"That's fine, madam. You're welcome.":21,"That took a while, madam. Thank you.":21,"Mrs. Lonc, we also require a credit card or cash deposit at check in time for incidentals.":128,"Mrs. Lonc, we also use a credit card or cash deposit at check in time for accidentals.":50,"Mrs. Lonc, we also required a credit card or cash deposit at the check in time for some incidentals.":70,"Thank you, ma'am. Please give me moment to enter in the rest of your details.":49,"Thank you, ma'am. Please make me a moment to put in place the rest of your details.":53,"Thank you, ma'am. Please to give me the moment to enter the rest of your details.":51,"Thank you for waiting Mrs. Lonc. Here are your passport and credit card. Your key cards are in the packet and I've written your room number on it.":93,"Thank you for waiting Mrs. Lonc. Here is your passport and credit card. Your key cards are in the packet and I've wrote your room number on it.":91,"Thank you for waiting Mrs. Lonc. Here are your passport and credit card. Your key cards are in the packet and I've wrote your room number on it.":91,"Yes ma'am. William will see you up to the room with the luggage. Is there anything else I can help you with, ma'am?":68,"Yes ma'am. William will see you on the room with the luggage. Is there anything else I can help you with, ma'am?":66,"Yes ma'am. William will see you up towards the room with the luggage. Is there anything else I can help you with, ma'am?":73,"Thank you, ma'am. We have a number of special events planned.":78,"Thank you, ma'am. We have a number of special eventualities planned.":33,"Thank you, ma'am. We have a number of special events plannings.":34,"You've noticed the lights and decor. On Christmas Eve, Tollman's Grill and The Lighthouse have special dinner menus.":68,"You've noticed the lights and decor. On Christmas Eve, Tollman's Grill and The Lighthouse has special dinner menus.":68,"You've noticed the lights and decor. On Christmas Eve, The Lighthouse and Tollman's Grill had special dinner menus.":68,"On Christmas morning, there will be a party in the main ballroom for all of our guests. There'll be a small presents for the children and a free brunch buffet.":105,"On Christmas morning, there will be a party in the main ballroom for all of our guests. There's small presents for the children and a free brunch buffet.":101,"On Christmas morning, there will be a party in the main ballroom for all of our guests. There's small presents for the children and a free buffet brunch.":101,"Yes, ma'am, and throughout this week we are hosting strolling Christmas carolers and brass bands to put everyone in the mood.":150,"Yes, ma'am, and on this week we are hosting strolling Christmas carolers and brass bands to place everyone in the mood.":73,"Yes, ma'am, and for this week we are hosting strolling Christmas caroler and brass band to place everyone in the mood.":73,"It's very Christmasy, Mrs. Lonc.":24,"It's the real Christmas time, Mrs. Lonc.":23,"It's so festively, Mrs. Lonc.":10,"You're welcome, ma'am. Thank you for choosing the Prestige and Merry Christmas!":49,"You're welcome, ma'am. Thank you for choosing the Prestige and Merry Holiday!":48,"You're welcome, ma'am. Thank you for choosing the Prestige and Happy Holiday!":48,"Happy holidays, ma'am.  Welcome to the Prestige.":31,"I can help you with that, ma'am.  Do you have a reservation?":36,"Mrs. Brigitte Lonc?  Yes, I have your reservation here.":33,"Your reservation is for a Premier Harbor Mountain room for four nights.  Is that correct, ma'am?":61,"Yes ma'am.  You are scheduled to check out on the twenty sixth.":39,"That's quite alright, madam.  Thank you.":24,"Thank you, ma'am.  Please give me moment to enter in the rest of your details.":49,"Thank you for waiting Mrs. Lonc.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.":93,"Yes ma'am.  William will see you up to the room with the luggage.  Is there anything else I can help you with, ma'am?":68,"You've noticed the lights and decor.  On Christmas Eve, Tollman's Grill and The Lighthouse have special dinner menus.":68,"On Christmas morning, there will be a party in the main ballroom for all of our guests.  There'll be a small presents for the children and a free brunch buffet.":105,"You're welcome, ma'am.  Thank you for choosing the Prestige and Merry Christmas!":49,"Good afternoon, ma'am. May I have your name or confirmation number please.":46,"Good afternoon, ma'am. May I have your last name please.":33,"Good afternoon, ma'am. May I have your confirmation number please.":41,"Hello there young sir. Just to confirm ma'am, that is E, S, I, one, one, zero, five?":49,"Hello there young sir. Do you mean E, S, I, one, one, zero, five?":36,"Hello there young sir. I think you mean E, S, I, one, one, zero, five?":39,"Mrs. Manitov, your reservation is for a Deluxe with a Harbor Mountain view for three nights. Is that correct?":67,"Mrs. Manitov, your reservation is for a Deluxe with a Harbor Mountain view for two nights. Is that correct?":66,"Mrs. Manitov, your reservation is for a Deluxe with an Inner Harbor view for two nights. Is that correct?":64,"I'm sorry ma'am, but could you please repeat the number again?":74,"I assure you Mrs. Manitov, your things are safe. William is looking after them.":44,"Don't worry Mrs. Manitov, you are safe. William is looking after them.":39,"You need to trust us, Mrs. Manitov, your things are safe. William is looking after them.":51,"Yes, ma'am. Will it be the three of you in the room, Mrs. Manitov?":34,"Yes, ma'am. Just the three of you in our room, Mrs. Manitov?":31,"Yes, ma'am. How many will there be in your room, Mrs. Manitov?":33,"My apologies, madam. I didn't mean to imply":32,"Well, he was standing right next to you. I didn't mean to imply":44,"It's my simple mistake, madam. I didn't mean to imply":39,"Mrs. Manitov, please accept my humblest":52,"Mrs. Manitov, you are so very sorry":19,"Mrs. Manitov, please calm down":15,"I am so very sorry, Mrs. Manitov. Please just complete this form and I shall have you on your way as soon as possible.":73,"I am so very sorry, Mrs. Manitov. Please just complete this form and you can leave soon.":54,"I am so very sorry, Mrs. Manitov. Please just complete this form and you must hurry away.":55,"Yes ma'am, here you go. So sorry.":19,"Take it ma'am, please.":12,"Please calm down, here you go. I'll be waiting.":26,"Yes ma'am, it will just be a couple of minutes.":62,"Yes ma'am, for a while.":13,"Yes ma'am, be done in two seconds.":22,"Thank you for waiting Mrs. Manitov. Here are your passport and credit card. Your key cards are in the packet and I've written your room number on it.":93,"I am happy you waited, Mrs. Manitov. Here are your passport and credit card. Your key cards are in the packet and I've written your room number on it.":93,"Thank you for the wait Mrs. Manitov. Here are your passport and credit card. Your key cards are in the packet and I've written your room number on it.":93,"Yes ma'am. William will see you up to the room. Is there anything else I can do for you Mrs. Manitov?":58,"Yes ma'am. William will see you all up to the room. Is there anything else I can do for you Mrs. Manitov?":60,"Yes ma'am. William will take them up to the room. Is there anything else I can do for you Mrs. Manitov?":60,"Once again, I'm very sorry for the misunderstanding, madam. Please have a pleasant stay.":60,"Now get lost you crazy harpy. Please have a pleasant stay.":34,"Once again, I'm very sorry for myself, madam. Please have a pleasant stay.":50,"Good afternoon ma'am.  May I have your name or confirmation number please.":46,"Hello there young sir.  Just to confirm ma'am, that is E, S, I, 1, 1, 0, 5?":36,"Mrs. Manitov, your reservation is for a Deluxe with a Harbor Mountain view for three nights.  Is that correct?":67,"I assure you Mrs. Manitov, your things are safe.  William is looking after them.":44,"Yes, ma'am.  Will it be the three of you in the room, Mrs. Manitov?":34,"My apologies, madam.  I didn't mean to imply":32,"I am so very sorry, Mrs. Manitov.  Please just complete this form and I shall have you on your way as soon as possible.":73,"Yes ma'am, here you go.  So sorry.":19,"Thank you for waiting Mrs. Manitov.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.":93,"Yes ma'am.  William will see you up to the room.  Is there anything else I can do for you Mrs. Manitov?":58,"Once again, I'm very sorry for the misunderstanding, madam.  Please have a pleasant stay.":60,"Good afternoon, sir. How may I help you?":69,"Good day, sir. What may I help you with?":22,"Good day, sir. What can I do you for?":21,"Yes sir. Do you have a reservation?":22,"Yes sir. What is your reservation?":22,"Yes sir. When is your reservation?":22,"Yes sir, of course. May I have your confirmation number or last name, please?":48,"Yes sir, my fault. May I get your confirmation number or last name, please?":48,"Yes sir, excuse me. May I have your number or name, please?":37,"Yes Mr. Overill. I have your details here.":24,"Yes Mr. Overill. I have your reservation here":27,"Yes Mr. Overill. You are in the system.":22,"I'm very sorry sir, but could you please spell your last name?":76,"No need to be rude sir, but could you please spell your last name?":40,"Please just spell your last name?":22,"Yes sir. You reserved a Prestige Suite, with check in date for today and check out on the thirteenth of this month?":70,"Yes sir. You reserved an Imperial Suite, with check in date for today and check out on the sixteenth of this month?":74,"Yes sir. You reserved a Skyline Suite, with check in date for today and check out on the fourteenth of this month?":70,"I'm sorry sir. You reserved a Prestige Suite, with check in on the ninth and check out on the thirteenth?":62,"I'm sorry sir. You reserved a Prestige Suite, with check in on the eighth and check out on the thirteenth?":61,"I'm sorry sir. You reserved a Prestige Suite, with check in on the ninth and check out on the fourteenth?":63,"I've said it twice already.":17,"Yeah that's what I said.":13,"The rate for the suite is eight hundred and thirty dollars per night.":42,"The rate for the suite is five hundred and thirty dollars per night.":43,"The rate for the suite is four hundred and thirty dollars per night.":43,"Eight hundred and thirty dollars per night, sir.":28,"I said eight hundred and thirty dollars per night, sir.":32,"It'll cost you eight hundred and thirty dollars per night, sir.":38,"Mr. Overill, please fill out and sign this registration card.":38,"Mr. Ahvrill, please fill out and sign this registration card at the bottom":47,"Please fill out and sign on the bottom this registration card, Mr. Overill.":47,"Yes sir. I will also need a photo ID and a credit card, please.":41,"Yes sir. I am needing a photo ID and a credit card, please.":38,"Yes sir. I shall also take a photo ID and a credit card, please.":41,"Of course sir.":16,"Thank you sir.":8,"You're welcome sir.":11,"I said, of course sir.":24,"Please listen, I said, of course sir.":21,"I say, of course sir.":11,"Thank you sir, please give me a moment to complete the check in process.":92,"Thank you sir, please allow for completing the check in process.":40,"Thank you sir, please allow for the completion of the check in process.":44,"Thank you for waiting, sir. Your key cards are in the envelope and I've written your room number on it as well.":69,"Thank you for waiting, sir. Your key cards is in the envelope and I'll have written your room number on it as well.":72,"Thank you for waiting, sir. Your key cards are in the envelope and I'll have written your room number on it as well.":72,"I've written your room number on that envelope, sir.":64,"I've wrote your room number on that envelope, sir.":30,"I've written the room number in that envelope, sir.":31,"I'm sorry sir. Your room number is on the envelope.":32,"I'm sorry sir. The room number is wrote on the envelope.":34,"I'm sorry sir. Your room number is written in the envelope.":37,"Yes sir, thank you for choosing the Prestige and have a pleasant stay.":90,"Yes sir, thanks to you for choosing the Prestige and make a pleasant stay.":48,"You're welcome sir, thank you for choosing the Prestige and have a outstanding stay.":53,"Good afternoon, sir.  How may I help you?":23,"Yes sir.  Do you have a reservation?":22,"Yes sir, of course.  May I have your confirmation number or last name, please?":48,"Yes Mr. Overill.  I have your details here.":24,"Yes sir.  You reserved a Prestige Suite, with check in date for today and check out on the thirteenth of this month?":70,"I'm sorry sir.  You reserved a Prestige Suite, with check in on the ninth and check out on the thirteenth?":62,"The rate for the suite is $830 per night.":21,"$830 per night, sir.":7,"Please fill out and sign this registration card, Mr. Overill.":38,"I apologize, sir.  I will also need a photo ID and a credit card, please.":47,"Thank you for waiting, sir.  Your key cards are in the envelope and I've written your room number on it as well.":69,"I'm sorry sir.  Your room number is on the envelope.":32,"Good afternoon, sir. Welcome to the Prestige.":29,"Good day, sir. Welcome to the Prestige.":24,"Good morning, sir. Welcome to the Prestige.":28,"How may I help you?":22,"You need assistance?":13,"What do you need?":10,"That's quite a drive. Do you have a reservation, sir?":32,"That's so long. Do you have a reservation, sir?":28,"Good for you. Do you have a reservation, sir?":27,"Uh yes sir. May I have your last name or confirmation number please?":43,"Yup. May I have your last name or confirmation number please?":40,"Whatever you say, sir. May I have your last name or confirmation number please?":49,"I'm sorry Mikey, but could you please spell your last name?":72,"Mr. Puldy you are booked for three nights in a Deluxe City view room, is that correct?":104,"Mr. Puldy you are booked for three nights in a Deluxe Inner Harbor view room, is that correct?":56,"Mr. Puldy you are booked for three nights in a Skyline Suite, is that correct?":46,"You're currently booked on the thirteenth floor.":56,"You're currently booked on the eleventh floor.":29,"You're currently booked on the twenty second floor.":34,"Let me check, please.":24,"That's all that's available at the moment.":28,"For a while.":7,"The highest floor we have for a room of your type is the twenty second":47,"The highest floor we have for a room of your type is the tenth":39,"The highest floor we have for a room of your type is the twenty third":44,"I've made the change, Mikey, can you please fill out and sign this registration form?":106,"I've made the change, sir, can you please fill out and sign this registration form?":51,"I've made the change, Mr. Puldy, can you please fill out and sign this registration form?":54,"Is this your first time in Vancouver, Mikey?":56,"You never came to Vancouver before, Mikey?":27,"Would it be the first time in Vancouver, Mikey?":29,"Well, it sounds like you will all have a good time. Being downtown does have it's advantages. May I have your passport please, Mikey? And your credit card for incidental charges?":118,"I guess they don't have room for you. Being downtown does have it's advantages. May I have your passport please, Mikey? And your credit card for incidental charges?":109,"Maybe they don't want you. Being downtown does have it's advantages. May I have your passport please, Mikey? And your credit card for incidental charges?":104,"I see sir. Would you be able to make a cash deposit? The deposit is not for the room charges, which are prepaid, but for other charges like room service.":97,"I see sir. Maybe we can take a cash deposit from you? The deposit is not for the room charges, which are prepaid, but for other charges like room service.":99,"I see sir. Do you want to have a cash deposit? The deposit is not for the room charges, which are prepaid, but for other charges like room service.":94,"That's great. We usually require a deposit of five hundred dollars Canadian.":57,"That's great. Give me a deposit of five hundred dollars Canadian.":46,"That's great. Five hundred dollars Canadian is the minimum for you.":47,"It sure is. Thank you. Please just give me a moment to enter your data into the system.":58,"Really? You're welcome. Please just give me a moment to enter your data into the system.":58,"Correct. You're welcome. Please just give me a moment to enter your data into the system.":59,"Thank you for waiting, Mikey. You're all set. Here's your passport and key cards.":50,"I'm ready for you, Mikey. You're all set. Here's your passport and key cards.":47,"Let's go, Mikey. You're all set. Here's your passport and key cards.":42,"Your keys are those plastic cards. To open your door you just slide it into the slot and quickly remove it.":73,"Your keys are those plastic cards. To open your door you just slide it into the slot and turn it.":65,"Your keys are those plastic cards. To open your door you just slide it below the slot and slowly remove it.":72,"Of course. William, here, will show you to your room and teach you how to open the door. Is there anything else I can help you with today?":82,"Of course. William, here, will do what needs to be done. Is there anything else I can help you with today?":65,"Of course. William, here, is handy enough to help you. Is there anything else I can help you with today?":65,"Thank you for choosing the Prestige, goodbye":28,"Thank you for choosing the Prestige, later dude.":30,"Thank you for choosing the Prestige, peace out.":28,"Good afternoon, sir.  Welcome to the Prestige.":29,"That's quite a drive.  Do you have a reservation, sir?":32,"Uh yes sir.  May I have your last name or confirmation number please?":43,"The highest floor we have for a room of your type is the twenty second.":47,"Well, it sounds like you will all have a good time.  Being downtown does have it's advantages.  May I have your passport please, Mikey?  And your credit card for incidental charges?":118,"I see sir.  Would you be able to make a cash deposit?  The deposit is not for the room charges, which are prepaid, but for other charges like room service.":97,"That's great.  We usually require a deposit of $500 Canadian.":42,"It sure is.  Please just give me a moment to enter your data into the system.":52,"Thank you for waiting, Mikey.  You're all set.  Here's your passport and key cards.":50,"Your keys are those plastic cards.  To open your door you just slide it into the slot and quickly remove it.":73,"Of course.  William, here, will show you to your room and teach you how to open the door.  Is there anything else I can help you with today?":82,"Thank you for choosing the Prestige, goodbye.":28,"Good afternoon ladies. Welcome to the Prestige. How may I help you?":43,"Good afternoon women. Welcome to the Prestige. How may I help you?":43,"Good afternoon honeys. Welcome to the Prestige. How may I help you?":43,"Yes ma'am. Do you have a reservation for today?":30,"Yes ladies. Do you have a reservation for today?":32,"Yes ma'am. Do you have a reservation now?":25,"Are you Ms. Runa Simpson?":28,"Are you Mrs. Runa Simpson?":16,"Are you Mrs. Luna Simpson?":20,"Good afternoon, ma'am. Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of two hundred and ninety nine dollars. Is that correct?":109,"Good afternoon, ma'am. Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of three hundred and ninety nine dollars. Is that correct?":110,"Good afternoon, ma'am. Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of two hundred and sixty nine dollars. Is that correct?":110,"I'm sorry ma'am, but could you please spell your last name?":70,"And you are scheduled to check out on July second.":66,"But aren't you scheduled to check out on July second.":36,"But are scheduled to check out on July second.":31,"Well ladies you will be in for a real treat. It's Canada Day tomorrow and the main festivities are celebrated right here in Canada Place.":93,"Well ladies you will be in for a real treat. It's Canada Day tomorrow and the main festivities are celebrated right here in Vancouver Island.":95,"Well ladies you will be in for a real treat. It's Canada Day tomorrow and the main festivities are celebrated right here in Gas Town.":89,"It's like Canadian independence day, Ms. Simpson. Could you please fill out the registration card and sign it at the bottom, thank you.":91,"You will find it like Canadian independence day, Ms. Simpson. Could you please fill out the registration card and sign it at the bottom, thank you.":99,"It's not unlike Canadian independence day, Ms. Simpson. Could you please fill out the registration card and sign it at the bottom, thank you.":96,"Yes ma'am. There's one right by your right elbow.":28,"Yes ma'am. You can buy one at the gift shop.":27,"Yes ma'am. But next time bring one when you travel.":35,"You're welcome. If you noticed when you came in, the main stage is just down the pier. Canada Day is one of the biggest events in Vancouver every year.":97,"You're welcome. If you noticed when you came in, the main stage is just down the pier. It got a little crazy last year and there was almost a riot.":95,"You're welcome. If you noticed when you came in, the main stage is just down the pier. Canada Day is known throughout the world, I imagine.":83,"Thank you Ms. Simpson. It's tomorrow. Could I also please have your passport and credit card?":63,"Thank you Ms. Simpson. It's today. Could I also please have your passport and credit card?":61,"Thank you Ms. Simpson. It's the day after tomorrow. Could I also please have your passport and credit card?":71,"Thank you ma'am. Please give me a moment to type your details into the system.":51,"Thank you ma'am. Please give me a moment, I want to complete the registration.":52,"Thank you ma'am. Please give me a moment, then you can go up.":37,"Thank you for waiting, ladies. Here are the passport and credit card. Your key cards are in the packet and I've written your room number on it.":92,"Thank you for waiting, ladies. Here are the passport and credit card. Your key cards are with Tomas.":66,"Thank you for waiting, ladies. Here are the passport and credit card. I've given your key cards to Tomas.":70,"Tomas has got it and he will see you up to the room. Is there anything else I can do for either of you?":64,"Tomas has got it and he will see you up to the room. Is there anything else I can do for the ladies?":64,"Tomas has got it and he will see you up to the room. Is there anything else I can do for any one of you?":67,"Thank you ma'am and thank you for choosing the Prestige ladies. Enjoy your stay.":50,"Thank you ma'am and thank you for choosing the Prestige Ms. Simpson. Enjoy your stay.":55,"Thank you ma'am and thank you for choosing the Prestige Luna and Runa. Enjoy your stay.":52,"Good afternoon ladies.  Welcome to the Prestige.  How may I help you?":43,"Yes ma'am.  Do you have a reservation for today?":30,"Good afternoon, ma'am.  Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of $299.  Is that correct?":84,"Well ladies you will be in for a real treat.  It's Canada Day tomorrow and the main festivities are celebrated right here in Canada Place.":93,"It's like Canadian independence day, Ms. Simpson.  Could you please fill out the registration card and sign it at the bottom, thank you.":91,"Yes ma'am.  There's one right by your right elbow.":28,"You're welcome.  If you noticed when you came in, the main stage is just down the pier.  Canada Day is one of the biggest events in Vancouver every year.":97,"Thank you Ms. Simpson.  It's tomorrow.  Could I also please have your passport and credit card?":63,"Thank you ma'am.  Please give me a moment to type your details into the system.":51,"Thank you for waiting, ladies.  Here are the passport and credit card.  Your key cards are in the packet and I've written your room number on it.":92,"Tomas has got it and he will see you up to the room.  Is there anything else I can do for either of you?":64,"Thank you ma'am and thank you for choosing the Prestige ladies.  Enjoy your stay.":50,"Good morning, welcome to the Prestige. How may I help you?":74,"Good morning, this is the Prestige. How may I help you?":34,"Good morning, your are in the Prestige. How may I help you?":36,"Yes ma'am. I would be more than happy to assist you. Do you have a reservation?":96,"Yes ma'am. I would be more than happy to assist you. Where is your reservation?":48,"Yes ma'am. I would be more than happy to assist you. Do you have your reservation now?":52,"What's your name?":10,"Who are you?":6,"I'm sorry can you repeat your name again?":52,"Thank you, Professor Nicolas. I see your reservation now, and you reserved a Deluxe City view room with a king size bed. ":78,"Thank you, Dr. Nichole. I see your reservation now, and you reserved a Deluxe City view room with a king size bed. ":73,"Thank you, Mrs. Nicollete. I see your reservation now, and you reserved a Deluxe City view room with a king size bed. ":69,"You are reserved for four days, from the twenty second to the twenty sixth, for a rate of two hundred and thirty nine dollars per night.":90,"You are reserved for four days, from the twenty second to the twenty sixth, for a rate of two hundred and sixty nine dollars per night.":92,"You are reserved for four days, from the twenty second to the twenty sixth, for a rate of three hundred and sixty nine dollars per night.":93,"Excellent. Could you please fill out the top portion of this form and sign at the bottom, Professor Nicolas? ":71,"Excellent. Could you please fill out the top portion of this form and write on the bottom, Professor Nicolas? ":71,"Excellent. Could you please fill out the top portion of this form and autograph on the bottom, Professor Nicolas? ":75,"Will the reservation still be for just one?":60,"Will you still be for just one?":21,"Will your staying still be for just one?":27,"Which credit card would you like to use for the room?":68,"Which credit card do you like to use for the room?":33,"Which credit card you would like to use for the room?":34,"May I make an imprint of your Mastercard for the file? We will not charge it until you are ready to check out. And may I also see your identification, professor?":212,"I can take a copy of your Mastercard for the file? We will not charge it until you are ready to check out. And may I also see your identification, professor?":103,"I will save the facsimile of your Mastercard for the file? We will not charge it until you are ready to check out. And may I also see your identification, professor?":109,"Thank you for the wait, Professor Nicolas. Here is your passport and card back and your forms are all filled out.":148,"Thank you for the wait, Professor Nicolas. Take your passport and card back and your forms are all filled out.":72,"Thank you for the wait, Professor Nicolas. I give to you your passport and card back and your forms are all filled out.":77,"To get to your room, please take the elevators which are directly behind you. Your room is on the twenty first floor. After you get off the elevator, please make a right and follow the hallway down.":248,"To get to your room, please take the elevators that are to your rear. Your room is on the twenty first floor. After you get off the elevator, please make a right and follow the hallway down.":117,"To get to your room, please take the elevators which is directly behind. Your room is on the twenty first floor. After you get off the elevator, please make a right and follow the hallway down.":122,"Your bags will be sent up shortly. Is there anything else I can help you with, Professor Nicolas?":65,"Your baggages will be sent up shortly. Is there anything else I can help you with, Professor Nicolas?":61,"Your luggages will be sent up shortly. Is there anything else I can help you with, Professor Nicolas?":61,"Certainly. Thank you too and enjoy your stay at the Prestige. Have a nice day and enjoy the convention. Goodbye.":142,"Certainly. Thank you too and enjoy your stay at the Prestige. Have a nice day and you be careful. Goodbye.":66,"Certainly. Thank you too and enjoy your stay at the Prestige. Have a nice day and be pleasant. Goodbye.":65,"Thank you, ma'am. Give me a moment to input your information into the system.":106,"Thank you, ma'am. Give me a moment to re enter your information into the system.":54,"Thank you, ma'am. Give me a moment to throughput you information into the system.":53,"The only thing missing now is your room key card. I have also written your room number here.":114,"The only thing missing now is your room key card. Your room number is twenty one, twenty one.":61,"The only thing missing now is your room key card. Your room number is twelve, twelve.":53,"Thank you, Professor Nicolas. I see your reservation now, and you reserved a Deluxe City view room with a king size bed.":78,"You are reserved for four days, from the twenty second to the twenty sixth, for a rate of $239 per night.":66,"Excellent. Could you please fill out the top portion of this form and sign at the bottom, Professor Nicolas?":71,"Your bags will be sent up shortly. Is there anything else I can help you with, Prof. Nicolas?":58,"Good morning, madam. How may I help you?":25,"Good morning, ma'am. How do you do?":20,"Yes sir, I shall try to get you checked out as quickly as possible. May I please have your last name or room number?":72,"Yes sir, you can check out as quickly as possible. May I please have your last name or room number?":62,"Yes sir, I shall check you out so quickly. May I please have your last name or room number?":54,"I'm sorry, sir. Could you please spell your last name?":31,"I'm sorry, sir. Could you please repeat the room number?":32,"I have your information here, Dr. Anderson. Two nights in a Deluxe City view room, is that correct?":66,"I have your information here, Dr. Anderson. Three nights in a Premier room, is that correct?":60,"I have your information here, Dr. Anderson. Two nights in a Deluxe Harbor view room, is that correct?":67,"Was everything to your satisfaction, Doctor?":62,"Did you enjoy it, Doctor?":16,"Are you happy, Doctor?":13,"Thank you, sir, I'm glad. Please give me a moment to print out your statement.":50,"Thank you, sir, you've made me happy. Please give me a moment to print out your statement.":56,"Thank you, sir, you are good to me. Please give me a moment to print out your statement.":55,"Here is your statement, Doctor. Please take a moment to review it and sign it at the bottom.":61,"Here is your statement, Doctor. Please to review it and to sign it at the bottom.":53,"Here is your statement, Doctor. Please make a review and then sign it at the bottom.":54,"Thank you, Doctor. Your total is one thousand one hundred and twenty dollars. Would you like to use the credit card we have on file for you?":94,"Thank you, Doctor. You need to pay one thousand one hundred and twenty dollars. Would you like to use the credit card we have on file for you?":93,"Thank you, Doctor. You will be charged one thousand one hundred and twenty dollars. Would you like to use the credit card we have on file for you?":96,"Great. May I please have the card again?":24,"Great. Please to give me the card?":21,"Great. Can I have it from you?":19,"Thank you Doctor. It will be just a moment while I run the card.":42,"Thank you Doctor. It will be just a moment while I make sure of the card.":47,"Thank you Doctor. It will be just a moment while I contact the bank about the card.":56,"Could you please sign the slip at the bottom?":54,"Will you sign at the bottom of the slip please?":29,"Can you kindly make a signature at the bottom?":31,"Thank you Doctor. I've placed the receipt and your statement into this envelope. Do you have any luggage Dr. Anderson?":79,"Thank you Doctor. I've placed the receipt and your statement into this envelope. Do you need to transport Dr. Anderson?":82,"Thank you Doctor. I've placed the receipt and your statement into this envelope. Do you have what you want Dr. Anderson?":80,"I see. Is there anything else I can do for you, Doctor?":33,"I didn't notice it. Can I help you with anything else, Doctor?":41,"But of course. Maybe something else, Doctor?":27,"You're very welcome. Thank you for choosing the Prestige, Doctor, and have a good day.":53,"You're very welcome. Thank you for choosing the Prestige, Doctor, see you again one day.":54,"You're very welcome. The Prestige was a good choice, Doctor, and have a good day.":49,"Good morning, sir.  How may I help you?":22,"Yes sir, I shall try to get you checked out as quickly as possible.  May I please have your last name or room number?":72,"I'm sorry, sir.  Could you please spell your last name?":31,"I'm sorry, sir.  Could you please repeat the room number?":32,"I have your information here, Dr. Anderson.  Two nights in a Deluxe City view room, is that correct?":66,"Thank you, sir, I'm glad.  Please give me a moment to print out your statement.":50,"Here is your statement, Doctor.  Please take a moment to review it and sign it at the bottom.":61,"Thank you, Doctor.  Your total is $1,120.  Would you like to use the credit card we have on file for you?":61,"Great.  May I please have the card again?":24,"Thank you Doctor.  It will be just a moment while I run the card.":42,"Thank you Doctor.  I've placed the receipt and your statement into this envelope.  Do you have any luggage Dr. Anderson?":79,"I see.  Is there anything else I can do for you, Doctor?":33,"You're very welcome.  Thank you for choosing the Prestige, Doctor, and have a good day.":53,"Good morning, Mr. Durand. What can I do for you this morning?":43,"Good evening, Mr. Roberts. What can I do for you this morning?":42,"Good morning, Mr. Kantor. What can I do for you this morning?":42,"Yes sir. I'm on until seven today.":23,"Yes sir. My duty is for seven.":21,"Yes sir. I'll be here when it's seven today.":27,"He is doing very well Mr. Durand. I'm sure he will be happy that you asked for him.":57,"He is doing very well Mr. Durand. I'm sure you have pleased him by asking.":51,"He is doing very well Mr. Durand. I'm sure he will be happy for you.":47,"He's on vacation. I believe he's currently in Aruba. Tomas is filling in for him.":54,"He's on vacation. I believe he's currently in Aruba. Tomas is filling him.":49,"He's on vacation. I believe he's currently in Aruba. Tomas is filling out for him.":54,"Yes sir. I hope you're enjoying your stay.":24,"Yes sir. I hope you're liking your stay.":23,"Yes sir. I hope you're pleasing your stay.":24,"Will you be leaving us soon, Mr. Durand?":56,"Won't you be leaving us soon, Mr. Durand?":29,"Will you not be leaving us soon, Mr. Durand?":31,"Oh, that's too bad. Mateo at the Lighthouse will be so disappointed.":42,"Bad luck. Mateo at the Lighthouse will be so disappointed.":38,"I'm ashamed. Mateo at the Lighthouse will be so disappointed.":39,"I'm so sorry Mr. Durand, but my French is so bad, could you please spell your last name for me?":128,"I'm so sorry Mr. Durand, but could you please remind me what room you are in?":102,"So that was three nights in a Deluxe Harbor Mountain at two hundred and ninety nine dollars per night, Mr. Durand?":78,"So that was two nights in a Deluxe Inner Harbor at two hundred and sixty nine dollars per night, Mr. Durand?":75,"So that was three nights in a Deluxe Harbor Mountain at two hundred and sixty nine dollars per night, Mr. Durand?":79,"Well sir, you know how Vancouver is in the winter":58,"Well sir, you are hating Vancouver in the winter":30,"Well sir, how do you hate Vancouver in the winter":30,"Oh sir. I know you didn't mean that. Aside from the weather, I hope your stay has been pleasant.":57,"Oh sir. I know you don't mean that. In regard to the weather, I hope your stay has been pleasant.":57,"Oh sir. I know you don't mean that. In addition to the weather, I hope your stay has been pleasant.":57,"That I do Mr. Durand. If I could just take a moment to print out your statement?":57,"It doesn't seem like it. If I could just take a moment to print out your statement?":56,"I don't know Mr. Durand. If I could just take a moment to print out your statement?":58,"Here is your statement, Mr. Durand; please take a moment to review it and sign it at the bottom.":134,"Here is your statement, Mr. Durand; please just to review it and then to sign it at the bottom.":66,"Here is your statement, Mr. Durand; you must review it and then sign it at the bottom.":60,"I'm afraid it's four hundred and thirty five dollars and seventy five cents with tax.":60,"I think it's four hundred and thirty five dollars and seventy five cents with tax.":58,"It will be four hundred and fifteen dollars with tax.":38,"Not so bad this time, five hundred and three dollars and twenty three cents.":52,"Not so bad this time, two hundred and seven dollars and seventeen cents .":52,"Not so bad this time, four hundred and seventy nine dollars and twenty seven cents.":61,"Steel yourself, Mr. Durand. The total is two thousand two hundred and seven and forty five cents.":71,"Steel yourself, Mr. Durand. The total is one thousand thirty one dollars and fifty cents.":64,"Steel yourself, Mr. Durand. The total is one thousand one hundred and seventy five dollars and ninety cents.":80,"Thank you sir. How would you like to settle the infernal bill?":37,"Thank you sir. How do you settle the infernal bill?":31,"Thank you sir. How can you settle the ironic bill?":31,"Thank you Mr. Durand. Just give me a moment.":33,"Thank you Mr. Durand. Only a moment from you.":34,"Thank you Mr. Durand. Only a moment for you.":33,"Thank you for waiting. Please sign the slip at the bottom.":36,"Thank you for the waiting. Please sign the slip at the bottom.":38,"Thank you for patience. Please sign the slip on the bottom.":37,"I've place everything in this envelope. Can I do anything else for you Mr. Durand?":56,"All your paperworks are in this envelope. Can I do anything else for you Mr. Durand?":50,"Your papers are placed in this envelope. Can I do anything else for you Mr. Durand?":58,"You are certainly a pleasure after such a long and quiet night, Mr. Durand.":100,"You are certainly pleasurable after such a long and quiet night, Mr. Durand.":53,"You are certainly the pleasure for such a long and quiet night, Mr. Durand.":50,"Tomas has your luggage, sir. And thank you for again choosing the Prestige.":48,"Tomas has your luggage, sir. And thank you again for again choosing the Prestige.":52,"Tomas has your luggage, sir. And thank you again for choosing the Prestige.":48,"Goodbye, sir.":14,"Good morning, Mr. Durand.  What can I do for you this morning?":43,"Yes sir.  I'm on until 7 today.":18,"He is doing very well Mr. Durand.  I'm sure he will be happy that you asked for him.":57,"He's on vacation.  I believe he's currently in Aruba.  Tomas is filling in for him.":54,"Yes sir.  I hope you're enjoying your stay.":24,"Oh, that's too bad.  Mateo at the Lighthouse will be so disappointed.":42,"So that was three nights in a Deluxe Harbor Mountain at $299 per night, Mr. Durand?":53,"Oh sir.  I know you didn't mean that.  Aside from the weather, I hope your stay has been pleasant.":57,"That I do Mr. Durand.  If I could just take a moment to print out your statement?":57,"I'm afraid it's $435.75 with tax.":17,"Not so bad this time, $503.23.":14,"Steel yourself, Mr. Durand.  The total is $2,207.45.":30,"Thank you sir.  How would you like to settle the infernal bill?":37,"Thank you Mr. Durand.  Just give me a moment.":33,"Thank you for waiting.  Please sign the slip at the bottom.":36,"I've place everything in this envelope.  Can I do anything else for you Mr. Durand?":56,"Tomas has your luggage, sir.  And thank you for again choosing the Prestige.":48,"Good afternoon, ma'am. Welcome to the Prestige. How may I help you?":82,"Good afternoon, ma'am. Welcome to the Prestige. How do you do?":38,"Good afternoon, ma'am. Welcome to the Prestige. How do I assist you?":42,"Yes ma'am, I can help you with that. May I please have your last name or room number?":52,"Yes ma'am, I shall help you for that. May I please have your last name or room number?":52,"Yes ma'am, I help you. May I please have your last name or room number?":43,"Miss Tina Go? Room sixteen, nineteen?":25,"Mrs. Christina Go? Room sixteen, nineteen?":31,"Mrs. Go? Room nineteen, sixteen?":23,"I hope you had a pleasant stay Miss Go.":50,"I hope you had no problems for your stay Miss Go.":33,"I hope you had the great stay Miss Go.":23,"Thank you ma'am. Just to confirm, your stay was for one night in a Deluxe Inner Harbor room?":59,"Thank you ma'am. Did you not stay for one night in a Deluxe Inner Harbor room?":49,"Thank you ma'am. To confirm, your stay is for only one night in a Deluxe Inner Harbor room?":58,"Yes ma'am. Did you use the minibar during your stay Miss Go?":32,"Yes ma'am. Did you get from the minibar during your stay Miss Go?":36,"Yes ma'am. Did you take something from the minibar while you were here Miss Go?":41,"Please give me a moment to print out your statement.":72,"Please be patient while I print out your statement.":34,"Please wait here while I print out your statement.":32,"I'm sorry, ma'am. Could you please spell your last name?":32,"I'm sorry, ma'am. How to spell the last name please?":30,"I'm sorry, ma'am. How can it be spelled?":23,"The total is six hundred thirty eight dollars and sixty five cents, ma'am.":51,"The total is eight hundred and thirty six dollars and sixty five cents, ma'am.":54,"The total is one thousand six hundred and thirty eight dollars and sixty five cents, ma'am.":63,"Yes ma'am. The nightly rate is two hundred and sixty nine dollars. The other major charges are for meals charged to your room, three hundred and eleven dollars and twenty eight cents.":121,"Yes ma'am. The nightly rate is two hundred and sixty nine dollars. The other major fees are for meals sent to your room, three hundred and eleven dollars and twenty nine cents.":118,"Yes ma'am. The nightly rate is two hundred dollars and sixty nine cents. The other major charges is for the meals charged for your room, three hundred and eleven and thirty cents.":120,"Yes ma'am. How would you like to settle the balance?":31,"I see ma'am. How do want to settle the balance?":29,"Sorry ma'am. How are you to settle the balance?":28,"Six hundred and thirty eight dollars and sixty five cents.":42,"Six hundred and twenty eight dollars and sixty six cents.":45,"Six hundred and thirty six dollars and thirty eight cents.":41,"Thank you ma'am. Please just give me a moment to print out your receipt and get your change.":59,"Thank you ma'am. Please just give me a moment to print out your receipt and get you changed.":59,"Thank you ma'am. Please just give me a moment so to print the receipt and get the change.":57,"Thank you for waiting Miss Go. Your change is forty one dollars and sixty five cents. I've placed your statement and receipt into this envelope.":98,"Thank you for patiently waiting for a while Miss Go. Your change is forty eight dollars and sixty six cents. I've placed your statement and receipt into this envelope.":113,"Thank you for waiting Miss Go. I am giving you change for forty one dollars and sixty seven cents. I've placed your statement and receipt into this envelope.":108,"You're welcome. Is there anything else I can help you with ma'am?":39,"I believe so, ma'am. Is there nothing else I can help you with ma'am?":40,"You're welcome. Is there nothing else you can help me with ma'am?":39,"William has placed them on the trolley and will accompany you to your vehicle.":108,"William has got it on the trolley and will take you to your vehicle.":46,"William has layed them on the trolley and will take you to your vehicle.":44,"Here is your statement, ma'am. Please take a moment to review it and sign it at the bottom.":59,"You are to pay this, ma'am. Please take a moment to review it and sign it at the bottom.":54,"These are your statement, ma'am. Please take a moment to review it and sign it at the bottom.":59,"Of course Miss Go. Your total is six hundred and thirty eight dollars and sixty five cents.":63,"Miss Go, I said your total is six hundred and thirty eight dollars and sixty five cents.":61,"To repeat, Miss Go. Your total is six hundred and thirty eight dollars and sixty five cents.":64,"Yes ma'am. William could you please ask Karl to hail a cab for Miss Go? Thanks.":50,"Yes ma'am. William can you please to ask Karl to hail the cab for Miss Go? Thanks.":53,"Yes ma'am. William could you please to ask Karl for him to hail a cab for Miss Go? Thanks.":58,"You're welcome. Is there anything else I can do for you?":34,"No problem. Is there anything else I may do for you?":33,"Think nothing of it. Was there anything else I should do for you?":39,"My pleasure, ma'am, and thank you for staying at the Prestige. Have a safe trip.":49,"No worries, ma'am, and thanks for staying at the Prestige. Have a safe one.":46,"Good luck, ma'am, and thanks to you for staying at the Prestige. Have a safe trip.":51,"Good afternoon, ma'am.  Welcome to the Prestige.  How may I help you?":41,"Yes ma'am, I can help you with that.  May I please have your last name or room number?":52,"Miss Tina Go?  Room 1619?":12,"Thank you ma'am.  Just to confirm, your stay was for one night in a Deluxe Inner Harbor room?":59,"Yes ma'am.  Did you use the minibar during your stay Miss Go?":32,"I'm sorry, ma'am.  Could you please spell your last name?":32,"The total is $638.65, ma'am.":12,"Yes ma'am.  The nightly rate is $269.  The other major charges are for meals charged to your room, $311.28.":55,"Yes ma'am.  How would you like to settle the balance?":31,"Thank you ma'am.  Please just give me a moment to print out your receipt and get your change.":59,"Thank you for waiting Miss Go.  Your change is $41.65.  I've placed your statement and receipt into this envelope.":68,"You're welcome.  Is there anything else I can help you with ma'am?":39,"Here is your statement, ma'am.  Please take a moment to review it and sign it at the bottom.":59,"Of course Miss Go.  Your total is $638.65.":21,"Yes ma'am.  William could you please ask Karl to hail a cab for Miss Go?  Thanks.":50,"You're welcome.  Is there anything else I can do for you?":34,"My pleasure, ma'am, and thank you for staying at the Prestige.  Have a safe trip.":49,"Good day, Dr. Keely. What can I do for you this afternoon?":37,"Good morning, Mr. Kyle. What can I do for you this afternoon?":41,"Good afternoon, Dr. Klein. What can I do for you this afternoon?":42,"Yes Doctor. Check out is usually at one, but I don't think it will be a problem today.":118,"That's no good, Doctor. Check out is at one, so we may have a problem today.":47,"Too bad Doctor. Check out is usually at one, but we don't need to have a problem today.":59,"Oh my, I hope there were no injuries.":40,"Oh my, you are very unfortunate.":21,"Oh my, that's a terrible news.":18,"Well thank goodness you are all in one piece. What was your room number again, Dr. Keely?":56,"Well thank goodness you are surviving. What was your room number again, Dr. Keely?":53,"Well thanks to you all is well. What was your room number again, Dr. Keely?":48,"Do you want me to send a porter up to your room, Doctor?":74,"How about I send a porter up to your room, Doctor?":32,"Shall I direct a porter up to your room, Doctor?":30,"OK. So that was three nights, triple occupancy in a Deluxe Harbor Mountain, is that correct, sir?":65,"OK. So that was three nights, double occupancy in a Deluxe Harbor Mountain, is that correct, sir?":64,"OK. So that was three nights, single occupancy in a Deluxe City view room, is that correct, sir?":64,"I hope the room was to your liking.":44,"I hope the vacation was to your liking.":26,"I hope the room was liked by you.":20,"I'm sorry, Doctor. Could you please repeat that?":28,"What was that, Doctor?":14,"Please to repeat that, Doctor?":19,"Well, there's a lot to do in Vancouver. And not all of them involve car crashes.":52,"They should learn how to enjoy themselves for there are many activities in Vancouver. And not all of them involve car crashes.":82,"Well, they need a lot to do in Vancouver. And not all of them involve car crashes.":53,"It'll just be a minute while I print out your statement, Dr. Keely.":92,"She'll just be a minute while I am printing out your statement, Dr. Keely.":49,"Only be a minute while I am needing to print out your statement, Dr. Keely.":51,"If you're in a rush, a taxi is still the fastest way, Doctor.":78,"If you are hurrying, a taxi is still the only fastest way, Doctor.":43,"If you're pressed for time, a taxi is still the most rapid method, Doctor.":49,"That's right. And the next pick up at the Prestige is not scheduled until two forty five. Taxi is definitely the fastest.":85,"That's right. And the next time it will arrive at the Prestige is not scheduled until two forty five. Taxi is definitely the fastest.":91,"That's right. And the next arrival at the Prestige is not scheduled for two forty five. Taxi is definitely the fastest.":83,"Here is your statement, Doctor. If you could please take a moment to review it and sign it at the bottom.":68,"Here is your statement, Doctor. Look at it and then sign it at the bottom.":48,"Here is your statement, Doctor. If you could please review it and then make a sign at the bottom.":61,"It was a hundred dollars per night, sir.":25,"It was a hundred and thirty dollars per night, sir.":32,"It was a hundred dollars in total, sir.":27,"I sympathize with you, Doctor.":38,"Yes it is, Doctor.":12,"It's not so bad, Doctor.":16,"Thank you, Doctor. Your total is one thousand one hundred and seventy three dollars and ninety four cents. Would you like to use the credit card we have on file for you?":114,"Thank you, Doctor. Your balance is one thousand one hundred and seventy two dollars and seventy four cents. Would you like to use the credit card we have on file for you?":116,"Thank you, Doctor. Your charges are one thousand one hundred and twenty three dollars and ninety four cents. Would you like to use the credit card we have on file for you?":114,"May I please have the card again?":40,"May I please have the Mastercard again?":25,"May I please have the American Express card again?":35,"Thank you Doctor. It'll just be a moment while I run the card.":41,"Thank you Doctor. It'll just be a moment while I check the card.":41,"Thank you Doctor. It'll just be a moment while I submit the card.":44,"Here we go, sir. Could you please sign the slip at the bottom?":36,"Take this, sir. Could you please sign the slip at the bottom?":35,"I am giving you the receipt, sir. Could you please sign the slip at the bottom?":46,"Thank you. I've placed the receipt and your statement into this envelope. May I help you with anything else, Dr. Keely?":77,"Thank you. I've placed the receipt and your statement into this envelope. Anything else, Dr. Keely?":65,"Thank you. I've placed the receipt and your statement into this envelope. What else do you need, Dr. Keely?":69,"I'm sorry, Doctor, you're right. Two nights, triple occupancy in a Deluxe Harbor Mountain, sir?":60,"I'm sorry, Doctor, you're right. Three nights, triple occupancy in a Deluxe Harbor Mountain, sir?":61,"I'm sorry, Doctor, you're right. Two nights, double occupancy in a Deluxe Harbor Mountain, sir?":59,"There they are, sir. They just got out of the elevator with Tomas and your bags.":49,"There they are, sir. They're getting out the elevator with Tomas and your bags.":46,"There they are, sir. They're out of the elevator with Tomas and your bags.":43,"You're very welcome, Doctor. Thank you for staying at the Prestige and please have a safe journey.":61,"You're don't need to mention it, Doctor. Thank you for staying at the Prestige and please have a safe journey.":68,"Very welcome, Doctor. Thank you for staying at the Prestige and please have a safe journey.":58,"Good day, Dr. Keely.  What can I do for you this afternoon?":37,"Well thank goodness you are all in one piece.  What was your room number again, Dr. Keely?":56,"OK.  So that was three nights, triple occupancy in a Deluxe Harbor Mountain, is that correct, sir?":65,"I'm sorry, Doctor.  Could you please repeat that?":28,"Well, there's a lot to do in Vancouver.  And not all of them involve car crashes.":52,"That's right.  And the next pick up at the Prestige is not scheduled until 2:45.  Taxi is definitely the fastest.":75,"Here is your statement, Doctor.  If you could please take a moment to review it and sign it at the bottom.":68,"It was $100 per night, sir.":12,"Thank you, Doctor.  Your total is $1,173.94.  Would you like to use the credit card we have on file for you?":61,"Thank you Doctor.  It'll just be a moment while I run the card.":41,"Here we go, sir.  Could you please sign the slip at the bottom?":36,"Thank you.  I've placed the receipt and your statement into this envelope.  May I help you with anything else, Dr. Keely?":77,"I'm sorry, Doctor, you're right.  Two nights, triple occupancy in a Deluxe Harbor Mountain, sir?":60,"There they are, sir.  They just got out of the elevator with Tomas and your bags.":49,"You're very welcome, Doctor.  Thank you for staying at the Prestige and please have a safe journey.":61,"Good morning, ma'am. How may I help you today?":27,"Good morning, ma'am. How are you today?":22,"Good morning, ma'am. How do I help you?":23,"Yes ma'am, may I please have your last name or room number?":72,"Yes ma'am, I need your last name or room number, please?":34,"Yes ma'am, what are you last name or room number?":30,"Yes ma'am, I understand. What is your last name, please?":35,"Ok. What is last name?":15,"Last name for me, please?":16,"Your name is Ms. Li?":13,"You Li?":4,"Isn't it Ms. Li?":12,"Just to confirm, Mrs. Li. Is your room number nineteen oh three?":42,"Just to confirm, Mrs. Li. Is your room number nineteen thirty?":42,"Just to confirm, Mrs. Li. Is your room number nineteen oh five?":42,"Your room is one, nine, zero, three, Mrs. Li?":28,"Your room is one, nine, three, zero, Mrs. Li?":28,"Your room is one, nine, zero, five, Mrs. Li?":28,"You stayed two nights in a Deluxe Harbor Mountain. Is that correct, ma'am?":45,"You stayed one night in a Deluxe Harbor Mountain. Is that correct, ma'am?":45,"You stayed two nights in a Deluxe Inner Harbor. Is that correct, ma'am?":42,"Excuse me, ma'am. Could you please spell your last name?":35,"Are you Mrs. Xialin Li?":22,"Are you Mrs. Samuel Li?":34,"I'm sorry ma'am. I'll just print out your statement, ok?":36,"So sorry ma'am. I'll print you out, ok?":23,"So sorry ma'am. I'll take your statement, ok?":28,"Here is your statement, Mrs. Li.":46,"This is your billing statement, Mrs. Li. Please examine it with due diligence and sign it if you don't harbor any objections.":87,"Take your statement, Mrs. Li.":21,"Please sign it on the bottom if it's OK, ma'am.":58,"Please sign on bottom if OK, ma'am.":22,"Please to sign on bottom if OK, ma'am.":24,"Thank you ma'am. Your balance is nine hundred and four dollars and fifty cents.":54,"Thank you ma'am. Your balance is nine hundred and forty dollars and five cents.":54,"Thank you ma'am. Your balance is four hundred and nine dollars and fifty cents.":54,"Would you like to pay with a credit card, Mrs. Li?":66,"Do you like to pay with a credit card, Mrs. Li?":32,"Paying with a credit card, Mrs. Li?":25,"Mastercard, Mrs. Li. Use your Mastercard?":31,"Visa, Mrs. Li. Use your Visa?":21,"JCB, Mrs. Li. Use your JCB?":13,"Can you please give me the Mastercard, ma'am?":56,"Please give to me the Mastercard, ma'am?":25,"Would you please give to me the Mastercard, ma'am?":30,"Thank you. I'll just be a moment, ma'am.":24,"For a while, ma'am.":10,"Moment, ma'am.":9,"Thank you for waiting, ma'am. Can you please sign the slip at the bottom?":44,"Thank you for waiting, ma'am. Can't you please sign the slip at the bottom?":45,"Thank you for wait, ma'am. Can you please to sign the bottom slip?":40,"Thank you, Mrs. Li. The receipt and a copy of the statement are in the envelope.":53,"You're welcome, Mrs. Li. The receipt and a copy of the statement is in the envelope.":56,"Thank you, Mrs. Li. The receipt and a copy of the statement is in the envelope.":53,"Is there anything else I can help you with, ma'am?":120,"Is there anything else I would help you with, ma'am?":30,"Are there anything else I can help you with, ma'am?":30,"Yes ma'am. William, could you please help Mrs. Li with her luggage?":42,"Yes ma'am. William, please to help Mrs. Li with her luggage?":39,"No ma'am. William, would you please help Mrs. Li with her luggage?":41,"Yes ma'am, William will also get you a taxi.":60,"Yes ma'am, William will also take you to a taxi.":32,"Yes ma'am, William can also give you a taxi.":30,"Sorry ma'am. William will get a taxi for you.":30,"Sorry ma'am. William will get a taxi to you.":29,"Sorry ma'am. William will getting a taxi for you.":32,"You're very welcome. Thank you for choosing the Prestige, Mrs. Li, and have a good day. Goodbye.":60,"Thank you. You're welcome for choosing the Prestige, Mrs. Li, and have a good day. Goodbye.":56,"You're very welcome. Thank you for staying in the Prestige, Mrs. Li, and have the good day. Goodbye.":63,"Good morning, ma'am.  How may I help you today?":27,"Yes ma'am, I understand.  What is your last name, please?":35,"Your name is Mrs. Li?":15,"Just to confirm, Mrs. Li.  Is your room 1903?":27,"Your room is 1, 9, 0, 3, Mrs. Li?":15,"You stayed two nights in a Deluxe Harbor Mountain.  Is that correct, ma'am?":45,"Excuse me, ma'am.  Could you please spell your last name?":35,"I'm sorry ma'am.  I'll just print out your statement, ok?":36,"Thank you ma'am.  Your balance is $904.50.":20,"Mastercard, Mrs. Li.  Use your Mastercard?":31,"Thank you.  I'll just be a moment, ma'am.":24,"Thank you for waiting, ma'am.  Can you please sign the slip at the bottom?":44,"Thank you, Mrs. Li.  The receipt and a copy of the statement are in the envelope.":53,"Yes ma'am.  William, could you please help Mrs. Li with her luggage?":42,"Sorry ma'am.  William will get a taxi for you.":30,"You're very welcome.  Thank you for choosing the Prestige, Mrs. Li, and have a good day.  Goodbye.":60,"Good morning, Mr. Montolino. I hope you're not leaving us already, you just got here.":49,"Good morning, Mr. Montolino. Why do you leave us, you just got here.":37,"Good morning, Mr. Montolino. Please don't leave us already, you just got here.":45,"It sounds like an emergency; I hope all is well.":62,"Is there a dilemma; I hope all is well.":23,"It might be an emergency; I hope all is well.":28,"Well that's fantastic news, sir. Congratulations!":35,"That's too bad, sir. Don't lose hope!":21,"Good for you, sir. Take heart!":17,"It's too bad that you're leaving early, but I know we'll see you again soon.":84,"It's bad that you're leaving too early, but I know we'll see you again soon.":42,"Too bad that you leaving, but we see you again soon":31,"I'm sure everyone will be looking forward to your return. Mr. Montolino, what room were you in again?":59,"Maybe everyone will be looking forward to your return. Mr. Montolino, what room were you in again?":58,"Probably everyone will be looking forward to your return. Mr. Montolino, what room were you in again?":62,"Thank you, sir. So how many great grandchildren is that now?":38,"Thank you, sir. So how many are your great grandchildren now?":38,"Thank you, sir. So how much great grandchildren do you have now?":39,"Wow, that's quite a family Mr. Montolino!":44,"Wow, that family is so big Mr. Montolino!":23,"Wow, that'll be quite your family Mr. Montolino!":27,"I'm sorry, Mr. Montolino. Could you please repeat that?":28,"Could you please explain that, Mr. Montolino?":24,"I'm sorry, Mr. Montolino. Come again?":18,"Do you have much family in Vancouver?":50,"Is there much family in Vancouver?":23,"Do you have many family in Vancouver?":26,"If you don't mind me asking, why do you always stay at the Prestige then?":94,"If you don't mind me asking, why do you stay always at the Prestige then?":47,"If you don't mind asking, why stay at the Prestige then?":36,"I understand, Mr. Montolino. I trust that everything was to your satisfaction during your stay?":61,"So I see, Mr. Montolino. I trust that it was to your satisfaction during your stay?":51,"I got it, Mr. Montolino. Did we satisfy you during your stay?":36,"I'm glad to hear that, sir.":32,"I'm surprised to hear that, sir.":19,"I'm not surprised to hear that, sir.":22,"Yes sir, very much so. Vancouver is an amazing city and I am honored to work at the Prestige.":61,"Yes sir, so much so. Vancouver is the amazing city and I am honored to work at the Prestige.":59,"Yes sir, I believe so. Vancouver is an astounding city and I have honor to work at the Prestige.":62,"Yes sir. I've printed out your statement, Mr. Montolino. Please take a look and sign it at the bottom.":60,"Yes sir. I've taken out your statement, Mr. Montolino. Please take a look and sign it at the bottom.":58,"Yes sir. You take your statement, Mr. Montolino. Please take a look and sign it at the bottom.":54,"Wonderful, Mr. Montolino. Your total is one thousand four hundred eighty nine dollars and ninety four cents. How would you like to settle that this morning?":98,"Outstanding, Mr. Montolino. Your total is one thousand four hundred ninety eight dollars and ninety four cents. How would you like to settle that this morning?":100,"Great, Mr. Montolino. Your total is one thousand four hundred eighty nine dollars and forty nine cents. How would you like to settle that this morning?":94,"Thank you, sir. It'll just be a moment.":25,"You're welcome, sir. It'll just be a moment.":28,"Please wait only a moment, sir.":20,"Thank you for waiting, sir. Could you please sign the bottom of the slip?":43,"Thank you for the waiting, sir. Please to sign the bottom of the slip?":42,"Thank you the waiting, sir. May you please sign the bottom of the slip?":41,"Thank you, Mr. Montolino. I've placed the receipt and your statement into this envelope.":53,"Thank you, Mr. Montana. I've placed the receipt and your statement into this envelope.":60,"Thank you, Mr. Montolino. I've put in the receipt and your statement to this envelope.":51,"Of course, sir, it would be a pleasure.":42,"Of course, sir, as long as there are no other guests.":30,"I'm afraid it's not proper, sir.":20,"Definitely the people. I meet so many interesting people from all over the world. Like yourself, Mr. Montolino.":70,"Definitely the people. I meet so many interests of the people from the world. Like yourself, Mr. Montolino.":67,"Definitely the people. I meet so many interesting persons from throughout the world. Like yourself, Mr. Montolino.":71,"Well, some are here on vacation, others on business, some alone, some with family or friends. Some are really nice, some are not so nice. It's the mix, the variety that I find interesting.":119,"Well, some are here on vacation, others on business, some alone, some with family or friends. Some are really nice, some are too mean. It's the mixing and the mingling that I find interesting.":123,"Well, some are here on vacation, others on business, some alone, some with family or friends. Some are really nice, some are not nice. It's the mixture that I find interesting.":111,"It's kind of like traveling without having to get on a plane. When I talk to a guest, I get to understand their culture a little bit. And when I can help a guest, it feels like I've accomplished something.":133,"It's kind of like traveling without having to get on a plane. When I talk to a guest, I get to understand their culture a little bit. And when I do help the guest, it feel like I've accomplished something.":132,"It's kind of like traveling without having to get on a plane. When I talk to a guest, I get to understand their culture a lttle bit. And when I can help a guest, it feel like I can accomplished something.":129,"Something new every day, Mr. Montolino. As you said, I'm new and there sure is a lot to learn.":50,"Something new all day, Mr. Montolino. As you said, I'm new and there sure are a lot to learn.":48,"Something is new every day, Mr. Montolino. As you say, I'm new and there sure are a lot to learn.":51,"Yes sir. I've found that I'm learning not just from my supervisors, but most importantly from the rest of the staff and from our guests.":93,"Yes sir. I've found that I'm learning not just from my supervisors, but most important from the rest of the staff and from its guests.":92,"Yes sir. I've found that I'm learning not just from my supervisors, but most importantly from the our staff and their guests.":84,"Thank you sir. That means a lot to me. By the way, did you notice that woman waving to us?":56,"Thank you sir. That means a lot to me. By the way, do you noticed that woman waving to us?":56,"Thank you sir. That means a lot to me. By the way, you noticed that woman is waving for us?":57,"I see the family resemblance. Please don't let me take up any more of your time, Mr. Montolino. Is there anything else I may help you with?":84,"I see the family remembrance. Please don't let me took up any more of your time, Mr. Montolino. Is there anything else I may help you with?":84,"I see the family resemblance. Please don't let me took up some more of your time, Mr. Montolino. Is there anything else I may help you with?":84,"Thank you for staying at the Prestige and have a good trip. Goodbye, Mr. Montolino.":49,"Thank you always for staying with the Prestige and have a good trip. Goodbye, Mr. Montolino.":55,"Thanks to you for staying at the Prestige and make a good trip. Goodbye, Mr. Montolino.":52,"Good morning, Mr. Montolino.  I hope you're not leaving us already, you just got here.":49,"Well that's fantastic news, sir.  Congratulations!":35,"I'm sure everyone will be looking forward to your return.  Mr. Montolino, what room were you in again?":59,"Thank you, sir.  So how many great grandchildren is that now?":38,"I'm sorry, Mr. Montolino.  Could you please repeat that?":28,"I understand, Mr. Montolino.  I trust that everything was to your satisfaction during your stay?":61,"Yes sir, very much so.  Vancouver is an amazing city and I am honored to work at the Prestige.":61,"Yes sir.  I've printed out your statement, Mr. Montolino.  Please take a look and sign it at the bottom.":60,"Wonderful, Mr. Montolino.  Your total is $1489.94.  How would you like to settle that this morning?":52,"Thank you, sir.  It'll just be a moment.":25,"Thank you for waiting, sir.  Could you please sign the bottom of the slip?":43,"Thank you, Mr. Montolino.  I've placed the receipt and your statement into this envelope.":53,"Definitely the people.  I meet so many interesting people from all over the world.  Like yourself, Mr. Montolino.":70,"Well, some are here on vacation, others on business, some alone, some with family or friends.  Some are really nice, some are not so nice.  It's the mix, the variety that I find interesting.":119,"It's kind of like traveling without having to get on a plane.  When I talk to a guest, I get to understand their culture a lttle bit.  And when I can help a guest, it feels like I've accomplished something.":128,"Something new every day, Mr. Montolino.  As you said, I'm new and there sure is a lot to learn.":50,"Yes sir.  I've found that I'm learning not just from my supervisors, but most importantly from the rest of the staff and from our guests.":93,"Thank you sir.  That means a lot to me.  By the way, did you notice that woman waving to us?":56,"I see the family resemblance.  Please don't let me take up any more of your time, Mr. Montolino.  Is there anything else I may help you with?":84,"Thank you for staying at the Prestige and have a good trip.  Goodbye, Mr. Montolino.":49,"Good morning, sir. Welcome to the Prestige. How may I assist you?":40,"Good morning, sir. Welcome to the Prestige. Do you want assistance?":44,"Good morning, sir. Welcome to the Prestige. Do you want help?":40,"Of course, sir. May I please have your last name or room number?":38,"I may, sir. Can I please have your last name or room number?":36,"Of course, sir. Can I please get the last name or room number?":38,"Mr. Feliciano Rodriguez?":44,"Mr. Jun Kawasaki?":16,"Mr. Feliz Roberto?":17,"Mr. Rodriguez, your stay was for three nights in a City view room?":45,"Mr. Rodriguez, your stay was for two nights in a Deluxe Inner Harbor view room?":54,"Mr. Rodriguez, your stay was for three nights in a Deluxe Inner Harbor view room?":55,"Great. How was your room sir?":17,"Great. How was Vancouver sir?":18,"Great. How was the convention sir?":22,"I'm glad you enjoyed. Actually, the bathrobes are available for sale at the gift shop.":56,"I'm glad you enjoyed. Actually, the bathrobes can be purchase at the gift shop.":50,"I'm glad you enjoyed. Actually, the bathrobes are selling at the gift shop.":47,"I'm sorry Mr. Rodriguez. I'm really not sure.":31,"Not a clue, Mr. Rodriguez..":20,"I'm sorry Mr. Rodriguez. It's not my area.":31,"I'm sorry, sir. What is the room number again?":27,"Thank you, sir. Let me print out your statement and I'll have you on your way.":48,"Thank you, sir. I may print out your statement and I'll have you on your way.":46,"Thank you, sir. Let me print out your statement and you're on the way.":43,"That's pretty common. There are alot of great buys in Chinatown.":41,"That's pretty uncommon. There is alot of great buys in Chinatown.":43,"That's pretty common. There is alot of great buys in Chinatown.":41,"Yes sir, I can imagine. Here is your statement. Please look it over and, if it's OK, sign it at the bottom.":68,"Yes sir, I can imagine. Here is your statement. Please take it and, if it's OK, sign it at the bottom.":65,"Yes sir, I can imagine. Here is your statement. Please use it over and, if it's correct, sign it at the bottom.":70,"Right there, sir, on the line at the bottom.":48,"On there, sir, on bottom line.":17,"Over there, sir, on the bottom side.":20,"Thank you Mr. Rodriguez. Your total is one thousand eight hundred and nineteen dollars and eighty seven cents. Would you like to use the same credit card we have on file?":115,"Thank you Mr. Rodriguez. Your total is one thousand nine hundred eighteen dollars and eighty seven cents. Would you like to use the same credit card we have on file?":111,"Thank you Mr. Rodriguez. Your total is one thousand eight hundred and ninety one dollars and eighty seven cents. Would you like to use the same credit card we have on file?":117,"It's your Visa card. May I have the card please?":30,"It's your American Express card. May I have the card please?":41,"It's your Mastercard. May I have the card please?":31,"That would be the one with the last four digits six, four, four, three, Mr. Rodriguez.":57,"That would be the one with the last four digits six, four, three, three, Mr. Rodriguez.":57,"That would be the one with the last four digits six, four, four, four, Mr. Rodriguez.":57,"Thank you, sir. Please give me a moment to run the card.":35,"You're welcome, sir. Please give me a moment to run the card.":38,"I got it, sir. Please give me a moment to run the card.":35,"I'm sorry, sir, but the card has been declined. Would you like to use a phone to contact the credit card company?":75,"I'm sorry, sir, but the card is no good. Would you like to use a phone to contact the credit card company?":69,"I'm sorry, sir, but the card doesn't work. Would you like to use a phone to contact the credit card company?":71,"Yes sir. I'll be right back.":15,"I've already tried it three times.":21,"I don't think it will work but I'll be right back.":30,"I'm sorry Mr. Rodriguez, but it still won't go through. Would you like to try another card?":59,"I'm sorry Mr. Rodriguez, but it still is bad. Would you like to try another card?":55,"I'm sorry Mr. Rodriguez, but it's still declined. How about another card?":51,"Thank you and here is the Visa back. Please just give me a moment sir.":45,"It's OK and here is the Visa back. Please just to give me a moment sir.":47,"Thank you and here is the Visa back. Please just to give me a moment sir.":47,"Sorry for the delay Mr. Rodriguez, but this card has been declined as well.":108,"Sorry for the delay Mr. Rodriguez, but this card declined as well.":48,"Sorry for the delay Mr. Rodriguez, but this card has been declined too.":51,"Our standard practice is to try the card three times, sir. Would you like to use the phone to contact your credit card company?":85,"Our standard practice is to the card three times, sir. Maybe you should try another card?":56,"Our standard practice is to try the card three times, sir. Maybe you should pay in cash?":54,"Yes sir, we do.":18,"Of course we do.":10,"Yes sir, we can.":10,"The total was one thousand eight hundred and nineteen dollars and eighty seven cents.":58,"The total was one thousand eight hundred and eleven dollars and eighty eight cents.":55,"The total was one thousand eight hundred and nineteen dollars and eighty eight cents.":55,"Of course, Mr. Rodriguez. We do.":23,"It's the best.":9,"As a last resort.":13,"Thank you sir. Please give me a moment to print out your receipt and get you your change.":56,"Thank you sir. Please to give me moment to print out your receipt and to give you your change.":59,"Thank you sir. Please give me some moments for printing out your receipt and getting you your change.":64,"Thank you for waiting. Your change is thirteen cents. Here is your credit card and I've placed everything else into this envelope.":85,"Thank you for waiting. Your change is five dollars and twenty four cents. Here is your credit card and I've placed everything else into this envelope.":100,"Thank you for waiting. Your change is ten cents. Here is your credit card and I've placed everything else into this envelope.":83,"You're welcome. Is there anything else I can do for you, Mr. Rodriguez?":47,"You're welcome. Isn't there anything else I can do to you, Mr. Rodriguez?":49,"You're welcome. Is there anything else I can do for you, Mr. Deadbeat?":45,"Yes sir. Just drop them at the Bell Captain's desk and he will give you a claim ticket.":57,"Yes sir. Just drop them at the front desk and they will give you a claim ticket.":52,"Yes sir. Just drop them to the Bell Captain's desk and you'll take a claim ticket.":53,"You're welcome, Mr. Rodriguez and thank you for staying at the Prestige. Goodbye.":110,"You're welcome, Mr. Rodriguez and thanks to you for staying at the Prestige. Goodbye.":58,"You're welcome, Mr. Rodriguez and thanking you for staying at the Prestige. Goodbye.":57,"Good morning, sir.  Welcome to the Prestige.  How may I assist you?":40,"Of course, sir.  May I please have your last name or room number?":38,"Mr. Rodriguez, your stay was for 3 nights in a City view room?":42,"Great.  How was your room sir?":17,"I'm glad you enjoyed.  Actually, the bathrobes are available for sale at the gift shop.":56,"I'm sorry Mr. Rodriguez.  I'm really not sure.":31,"I'm sorry, sir.  What is the room number again?":27,"Thank you, sir.  Let me print out your statement and I'll have you on your way.":48,"That's pretty common.  There are alot of great buys in Chinatown.":41,"Yes sir, I can imagine.  Here is your statement.  Please look it over and, if it's OK, sign it at the bottom.":68,"Thank you Mr. Rodriguez.  Your total is $1819.87.  Would you like to use the same credit card we have on file?":67,"It's your Visa card.  May I have the card please?":30,"That would be the one with the last four digits 6, 4, 4, 3, Mr. Rodriguez.":44,"Thank you, sir.  Please give me a moment to run the card.":35,"I'm sorry, sir, but the card has been declined.  Would you like to use a phone to contact the credit card company?":75,"Yes sir.  I'll be right back.":15,"I'm sorry Mr. Rodriguez, but it still won't go through.  Would you like to try another card?":59,"Thank you and here is the Visa back.  Please just give me a moment sir.":45,"Our standard practice is to try the card three times, sir.  Would you like to use the phone to contact your credit card company?":85,"The total was $1819.87.":10,"Of course, Mr. Rodriguez.  We do.":23,"Thank you sir.  Please give me a moment to print out your receipt and get you your change.":56,"Thank you for waiting.  Your change is $0.13.  Here is your credit card and I've placed everything else into this envelope.":75,"You're welcome.  Is there anything else I can do for you, Mr. Rodriguez?":47,"Yes sir.  Just drop them at the Bell Captain's desk and he will give you a claim ticket.":57,"Good morning, sir. Welcome to the Prestige. How may I help you?":39,"Good afternoon, sir. Welcome to the Prestige. How do I help you?":40,"Good morning, sir. Welcome to the Prestige. How do I help you?":39,"Yes sir. May I please have your name or room number?":31,"No sir. May I please have your name or room number?":30,"Yes sir. May I take down your name or room number?":30,"Thank you Dr. Waiter, I have your details here.":60,"Thank you Mr. Waiter, I have your details here.":31,"Thank you Dr. Waiter, here is your details.":28,"Of course Mr. Waiter. So that would be one night in a Skyline Suite at four hundred and seventy dollars per night?":76,"Of course Mr. Waiter. So that would be one night in an Oceanview Suite at four hundred and seventy dollars per night?":78,"No Mr. Waiter. So that would be one night in a Skyline Suite at five hundred and seventy dollars per night?":72,"I hope you had a pleasant night Mr. Waiter.":58,"I hope you slept a pleasant night Mr. Waiter.":31,"I hope you got a pleasant night Mr. Waiter.":29,"That's good to hear sir. It'll just be a moment while I print out your statement.":53,"Well done sir. I'll be a moment while I print out your statement.":41,"Of course it was sir. I'll just be a moment while I print out your statement.":50,"I beg your pardon, sir, but could you please repeat that?":70,"I'm sorry, sir, but could you please spell your last name?":68,"What was that again, please?":17,"This is your statement, Mr. Waiter. I would appreciate it if you could please review it and then sign it at the bottom.":77,"I have your statement, Mr. Waiter. You can please review it and then sign it at the bottom.":60,"That's your statement, Mr. Waiter, then review it and sign it at the bottom.":51,"Yes sir, I'd be happy to answer any questions.":60,"Yes sir, anything you say.":15,"Yes sir, I will help you.":15,"Do you live in Canada, Mr. Waiter?":48,"Do you stay in Canada, Mr. Waiter?":24,"Do you have a residency in Canada, Mr. Waiter?":34,"Then considering the amount of your charges, you are eligible for a tax refund.":112,"Then in consideration of the charges, you'll be eligible for a tax refund.":53,"Then with your charges, you are allowed for a tax refund.":37,"However, sir, it's a refund. This means that the hotel charges the tax and it's up to the guest to apply for the refund.":79,"However, sir, it's a refund. This is meaning that the hotel charges the tax and it's for the guest to apply for the refund.":81,"However, sir, it's a refund. This means that the hotel charged the tax and it was up to the guest to apply for the refund.":80,"Yes, sir, the easiest way is through the Internet. You submit the application there and the government will send you a check.":78,"Yes, sir, the easiest way was in the Internet. You submit the application there and the government will send you a check.":78,"Yes, sir, the easiest way is in the Internet. You submit the application there and the government will send you a check.":77,"The address is w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.":70,"Our address is w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.":70,"Do w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.":63,"Certainly sir. It's w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.":73,"Listen carefully, sir. It's w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.":78,"Just a moment, sir. It's w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.":77,"You're welcome. Do you have any other questions?":60,"You're welcome. Do you need more?":19,"You're welcome. What else?":15,"Mr. Waiter, your total is six hundred and ninety four dollars and thirty seven cents. How would you like to settle the balance?":88,"Mr. Waiter, your total is five hundred and forty dollars and fifty cents. How would you like to settle the balance?":80,"Mr. Waiter, your total is one hundred and fifty three dollars and eighty seven cents. How would you like to settle the balance?":86,"Thank you. I've received seven hundred dollars.":31,"Thank you. I have seven hundred dollars.":27,"Thank you. It's seven hundred dollars.":26,"It will just be a moment while I print out your receipt and get your change, sir.":104,"It will just be a moment when I print out your receipt and make your change, sir.":52,"It will just be a moment so I could print out your receipt and make your change, sir.":54,"Here is your change, sir. Five dollars and sixty three cents.":39,"There is your change, sir. Fifteen dollars and sixty three cents.":42,"Here is your change, sir. Fifty one dollars and sixty three cents.":44,"You're welcome Mr. Waiter. I've placed the receipt and your billing statement into this envelope.":65,"Thank you Mr. Waiter. I've put in the receipt and your billing statement into this envelope.":62,"You're welcome Mr. Waiter. I've put in the receipt and your billing statement into your envelope.":65,"The one I just handed to you, sir. May I help you with anything else?":43,"It's in your hands, you fool. May I help you with anything else?":39,"That which I just released for you, sir. May I help you with anything else?":45,"Well then, thank you for choosing the Prestige, Mr. Waiter, and have a good morning.":108,"We are done, thank you for choosing the Prestige, Mr. Waiter, and have a good life.":52,"Finished, thank you for choosing the Prestige, Mr. Waiter, and take advantage of a good morning.":64,"Good morning, sir.  Welcome to the Prestige.  How may I help you?":39,"Yes sir.  May I please have your name or room number?":31,"Of course Mr. Waiter.  So that would be one night in a Skyline Suite at $470 per night?":51,"That's good to hear sir.  It'll just be a moment while I print out your statement.":53,"This is your statement, Mr. Waiter.  I would appreciate it if you could please review it and then sign it at the bottom.":77,"However, sir, it's a refund.  This means that the hotel charges the tax and it's up to the guest to apply for the refund.":79,"Yes, sir, the easiest way is through the Internet.  You submit the application there and the government will send you a check.":78,"The address is www.cra arc.gc.ca\/visitors.":9,"Certainly sir.  It's www.cra arc.gc.ca\/visitors.":12,"Mr. Waiter, your total is $694.37.  How would you like to settle the balance?":44,"Thank you.  I've received $700.":14,"Here is your change, sir.  $5.63.":14,"You're welcome Mr. Waiter.  I've placed the receipt and your billing statement into this envelope.":65,"The one I just handed to you, sir.  May I help you with anything else?":43,"Good morning, ma'am. How may I help you?":92,"Good morning, ma'am. Yeah what can I do for you?":28,"Good morning, ma'am. How did I help you?":24,"May I have your room number please?":42,"May I have your confirmation number please?":28,"May I have your card please?":17,"Excuse me but I didn't get that. What room are you in?":74,"Thank you. May I have your name please?":44,"Thank you. How do you call yourself please?":25,"Thank you. Give me your name please?":21,"Can you please repeat your name, ma'am?":69,"Excuse me what is your last name again?":56,"Thank you Ms. Tung. I hope your stay was to your liking.":70,"Thank you Ms. Tung. I hope your stay is to your liking.":34,"Thank you Ms. Tung. I hope your stay will be to your liking.":37,"Very good.":14,"Cool.":3,"Uh huh.":3,"Yes, as you know, Tollman's Grill has an award winning chef and wine list.":41,"Yes, as you know, the Terrace Garden has an award winning chef and wine list.":50,"Yes, as you know, Cafe Vancouver has an award winning chef and wine list.":48,"Anyway, Ms. Tung, I have taken the liberty of printing out your statement for your review.":122,"Anyway, Ms. Tung, I have taken the liberty of copying your statement for your review.":58,"Anyway, Ms. Tung, I have taken the liberty of making your statement for your review.":57,"Please initial here and sign at the bottom.":56,"Please initial here and sign at the top.":26,"Please initial here and and take this statement for your records.":46,"Certainly ma'am. Your room charge is listed here: two hundred and thirty nine dollars for one night double occupancy.":78,"Certainly ma'am. Your room charge is listed here: two hundred and forty nine dollars for one night double occupancy.":79,"Certainly ma'am. Your room charge is listed here: two hundred and sixty nine dollars for one night double occupancy.":80,"The thirty five dollars and eighty five cents are the room taxes, Ms. Tung.":47,"The thirty five dollars and eighty five cents are the telephone charges, Ms. Tung.":51,"The thirty five dollars and eighty five cents are the restaurant charges, Ms. Tung.":52,"And below that are the Other Charges which include telephone and restaurant bills.":108,"And below that are the Room Charges which include telephone and restaurant bills.":54,"And below that are the Lodging charges which include telephone and restaurant bills.":56,"It looks like several calls totaling fifty four dollars and ninety two cents.":54,"It looks like several calls totaling thirty five dollars and eighty five cents.":52,"It looks like several calls totaling six hundred and forty nine dollars and eighty eight cents.":66,"I am sorry you feel that way, Ms. Tung, however it appears the calls were made from your room and our tracking software noted them.":164,"That's too bad, Ms. Tung, however it appears the calls were made from your room and our tracking software noted them.":74,"I don't think so, Ms. Tung, however it appears the calls were made from your room and our tracking software noted them.":76,"Yes ma'am.":12,"Are you sure?":7,"How do I know that's true ma'am?":17,"Perhaps these calls were made by your travel companion?":76,"Maybe it's these calls were made by your travel companion?":39,"Possible these calls were made by your travel companion?":39,"Yes that does sound like an issue, but perhaps you can ask her?":80,"Yes that does sound like an issue, but perhaps you better ask her?":41,"Yes that does sound like an issue, but perhaps you are needing to ask her?":46,"Certainly Ms. Tung. Take your time.":44,"Certainly Ms. Tung. Please be quick.":23,"Certainly Ms. Tung. At once.":19,"Well that's a relief.":26,"I am happy for you.":12,"That's too bad..":9,"So Ms. Tung, do you accept the charges?":52,"So Ms. Tung, do you agree the system was right?":30,"So Ms. Tung, will your mother pay for them then?":29,"So do you have any other questions about the bill, Ms. Tung?":76,"So do you have any other disputes about the bill, Ms. Tung?":38,"So do you have any other disagreements about the bill, Ms. Tung?":42,"So how would you like to settle your bill this morning?":68,"So how would you like to settle your bill this afternoon?":35,"So how would you like to settle your bill this evening?":33,"Of course Ms. Tung, however I would need the card again to swipe it.":84,"Of course Ms. Tung, however you better give me the card again to swipe it.":46,"Of course Ms. Tung, however you would need the card again to swipe it.":43,"Thank you.":12,"You're welcome.":9,"It's fine.":6,"Let me print out the slip for you to sign.":56,"Let me print out the chit for you to sign.":27,"Let me print out the note for you to sign.":27,"Thank you. Here is your card back and please sign the slip here.":80,"Thank you. I give to you your card and please sign the slip here.":40,"Thank you. Take your card and please sign the slip here.":35,"Here is your statement and your receipt. I have stapled them together.":94,"Here is your statement and your check. I have stapled them together.":45,"Here is your statement and your envelope. I have stapled them together.":49,"Thank you for staying at the Prestige and we hope to see you in the future.":96,"Thank you for staying in this hotel and we hope to see you in the future.":47,"Thank you for staying at us and we hope to see you in the future.":41,"Think nothing of it. I'm glad we could get that sorted out. Enjoy the rest of your vacation, Ms. Tung.":66,"Never worry yourself. I'm glad we could get that sorted out. Enjoy the rest of your vacation, Ms. Tung.":66,"You are good. I'm glad we could get that sorted out. Enjoy the rest of your vacation, Ms. Tung.":60,"Goodbye.":55,"Bye now.":4,"See you.":4,"Yes, as you know, it has an award winning chef and wine list.":39,"Certainly ma'am. Your room charge is listed here: $239 for one night double occupancy.":54,"The $35.85 are the room taxes, Ms. Tung.":21,"It looks like several calls totaling $54.92.":26,"Think nothing of it. I'm glad we could get that sorted out. Enjoy the rest of your vacation Ms. Tung.":66,"Hello there. How may I help you?":18,"Certainly sir. Please provide your room number?":30,"Certainly sir. I need to know your room number, please?":32,"I am sorry sir, but could you please repeat that?":58,"I beg your pardon, but what is your room number again?":72,"Mr. Aldo Molina?":30,"Mr. Franz Lucks?":14,"Dr. Wu Yang?":9,"Excuse me but could you please repeat your last name?":72,"How do you spell that Mr. Molina?":48,"May I have your name again?":32,"Thank you Mr. Molina. I have your account details now.":74,"Thank you Mr. Molina. Your room is in front of me.":36,"Thank you Mr. Molina. I have seen your information.":37,"I hope you had a pleasant stay, Mr. Molina.":62,"I hope you liked it here, Mr. Molina.":26,"I hope you experienced a good time, Mr. Molina.":35,"And your room was to your satisfaction?":56,"And your room you liked it?":17,"And your room was what you wanted?":23,"Could you tell me a bit more about that please?":56,"I've heard that before, sorry.":17,"I apologize but it is an uncommon problem.":32,"You're very welcome. Was there anything else that was not to your liking, Mr. Molina?":58,"You're very welcome. Is there anything else bothering you, Mr. Molina?":46,"You're very welcome. Would you like to tell me more problems, Mr. Molina?":50,"Certainly sir. Let me print out your statement.":64,"Certainly sir. I have to prepare your statement.":32,"Certainly sir. I will show you your statement.":28,"Here is your statement, Mr. Molina. Please review it and initial here and sign at the bottom.":130,"Here is your statement, Mr. Molina. Please to look and initial here and sign at the bottom.":63,"Here is your statement, Mr. Molina. Please take it and initial here and sign at the bottom.":63,"Excuse me, Mr. Molina, can you please repeat that?":74,"Please give me a moment to review the rates.":29,"Please give me a moment to look the number of nights.":34,"Please give me a moment to check you out.":25,"Let's see, you were given a rate of two hundred and sixty nine dollars per night, instead of the convention rate of two hundred and thirty nine dollars per night.":105,"Let's see, you were given a rate of two hundred and ninety nine dollars per night, instead of the convention rate of two hundred and sixty nine dollars per night.":106,"Let's see, you were given a rate of two hundred and forty nine dollars per night, instead of the convention rate of two hundred and twenty nine dollars per night.":106,"One more moment, please, so I can check something else, sir.":72,"Hold on for a moment, so I can check something else, sir.":36,"Wait a second, so I can check something else, sir.":30,"Okay I see what the problem is: you reserved the room on the tenth of September.":102,"You have a problem: you reserved the room on the tenth of September.":44,"The problem is your fault: you reserved the room on the tenth of September.":49,"Well, Mr. Molina, the latest you could reserve a convention rate room was August fifteen.":62,"Well, Mr. Molina, the earliest you could reserve a convention rate room was August fifteen.":62,"Well, Mr. Molina, the time when you could reserve a convention rate room was August fifteen.":62,"Unfortunately I cannot adjust the room rate now, Mr. Molina, but I see that you were upgraded to an Inner Harbor view room instead of the convention rate's City view.":226,"Unfortunately I cannot adjust the room rate now, Mr. Molina, but I see that you were upgraded to a Harbor Mountain view room instead of the convention rate's City view.":115,"Unfortunately I cannot adjust the room rate now, Mr. Molina, but I see that you were upgraded to a City view room instead of the convention rate's City view.":108,"Yes that is correct.":26,"No sir, the opposite.":12,"Maybe sir.":6,"Can you please repeat that, Mr. Molina?":56,"Sorry but what did you say?":34,"Thank you sir. So your room charges come to nine hundred and twenty eight dollars and five cents including taxes.":78,"Thank you sir. So your room charges come to one thousand six hundred dollars and seventy eight cents excluding taxes.":84,"Thank you sir. So your room charges come to six hundred and seventy two dollars and seventy three cents excluding taxes.":88,"That is correct, Mr. Molina. They include phone calls, restaurant charges, in room movies and the spa.":68,"That is correct, Mr. Molina. They include phone calls, restaurant charges, room charges and the spa.":67,"That is correct, Mr. Molina. They include phone calls, restaurant charges, in room movies, room tax, and the spa.":75,"Your total will be one thousand six hundred dollars and seventy eight cents. How would you like to settle this today?":79,"Your total comes to nine hundred and twenty eigth dollars and five cents. How would you like to settle this today?":73,"Your total is six hundred and seventy two dollars and seventy three cents. How would you like to settle this today?":80,"Excuse me Mr. Molina, but what card would you like to use?":86,"Your JCB? May I have your card again please?":24,"Your Mastercard? May I have your card again please?":33,"Your Visa? May I have your card again please?":28,"Thank you. Here is your card back. And can you please sign the credit card slip at the bottom?":122,"Thank you. Here is your card back. And can you please sign the receipt at the bottom?":52,"Thank you. Here is your card back. And can you please sign the statement at the bottom?":55,"Thank you Mr. Molina. I have stapled your credit card receipt to the statement.":116,"Your welcome Mr. Molina. I have stapled your credit card receipt to the statement.":61,"Not a problem sir. I have stapled your credit card receipt to the statement.":54,"Thank you for your understanding, and we hope to see you at next year's Convention.":114,"That's fine, and we hope to see you at next year's Convention.":41,"Thank you for your kindness, and we hope to see you at next year's Convention.":53,"Have a nice day, Mr. Molina. And have a safe trip back to Montreal.":94,"Have a nice day, Mr. Molina. And have a safe trip back to Tokyo.":44,"Have a nice day, Mr. Molina. And have a safe trip back to Toronto.":45,"Thany you.":2,"Be good.":5,"I'm so sorry about that inconvenience. I will have maintenance check into it right away.":58,"I'm so sorry about your misfortune. I will have maintenance check into it right away.":55,"I'm so sorry about your annoyances. I will have maintenance check into it right away.":54,"In the future, you should always feel free to let us know about such things during your stay; we would usually upgrade you to a new room in a case like this.":194,"In the future, you should always feel free to let us know about such things during your stay; we would usually remove the refrigerator in a case like this.":98,"In the future, you should always feel free to let us know about such things during your stay; we would usually advise you to unplug the refrigerator in a case like this.":108,"You're very welcome.  Was there anything else that was not to your liking, Mr. Molina?":58,"Please give me a moment to review these rates.":30,"Let's see, you were given a rate of $269 per night, instead of the convention rate of $239 per night.":55,"Well, Mr. Molina, the latest you could reserve a convention rate room was August 15.":56,"Thank you sir. So your room charges come to $928.05 including taxes.":41,"That is correct, Mr. Molina.  They include phone calls, restaurant charges, in room movies and the spa.":68,"Your total will be $1600.78. How would you like to settle this today?":37,"Your JCB? May I have your credit card again please?":30,"I'm so sorry about that inconvenience.  I will have maintenance check into it right away.":58,"Good morning, sir, how may I help you?":44,"Good morning, madam, how may I help you?":25,"Good morning, sir, what can I do for you?":25,"Certainly sir. May I please have your room number?":60,"Certainly sir. May I please have your confirmation number?":37,"Certainly sir. May I please have your first and middle names?":38,"I'm sorry sir, could you please repeat that?":50,"How was your stay with us, Dr. Girard?":50,"How was your stay with us, Dr. Lin?":23,"How was your stay with us, Professor Clarkson?":31,"I am so glad to hear that doctor.":44,"We are very fortunate doctor.":21,"How pleasing to hear doctor.":18,"Congratulations. That's great news.":25,"Good luck for you. That's great news.":22,"Thank you. That's great news.":17,"Here is your statement doctor.":21,"Here is your passport doctor.":20,"Here is your card doctor.":17,"That's good to hear. Your total is one thousand seven hundred and ninety four dollars and forty cents.":72,"That's good to hear. Your total is one thousand seven hundred and ninety four dollars and twenty six cents.":77,"That's good to hear. Your total is one thousand seven hundred and ninety four dollars and eighty five cents.":73,"Of course Dr. Girard. Please take your time.":28,"Of course Dr. Girard. Please do as you like.":28,"Of course Dr. Girard. Suit yourself.":24,"The one thousand thirty one dollars and fifty five cents is the total for your room charges, comprising three nights at two hundred and ninety nine dollars per night plus tax.":119,"The one thousand thirty one dollars and fifty five cents is the total for your room charges, comprising four nights at two hundred and thirty nine dollars per night plus tax.":118,"The one thousand thirty one dollars and fifty five cents is the total for your room charges, comprising two nights at three hundred and forty nine dollars per night plus tax.":119,"And below that are the other charges broken down into categories.":90,"And below that are the other charges breaked into categories.":36,"And below that are the other charges broke into categories.":40,"Right here Dr. Girard. Three dollars and fifty two cents for calls, five hundred and six dollars and twenty nine dollars for meals, seven dollars thirty four cents for in room movies and two hundred and forty five dollars and seventy cents for spa services.":182,"Right here Dr. Girard. Three dollars and fifty two cents for calls, five hundred and twenty six dollars and twenty three cents for meals, seven dollars thirty four cents for in room movies and two hundred and forty seven dollars and seventy two cents for spa services.":192,"Right here Dr. Girard. Three dollars and fifty two cents for calls, five hundred and six dollars and twenty three cents for meals, seven dollars thirty four cents for in room movies and two hundred and seventeen dollars and seventy two cents for spa services.":184,"We hear that a lot Dr. Girard. Do you have any other questions about the bill?":102,"You'll be fine Dr. Girard. Do you have any other questions about the bill?":47,"You should be Dr. Girard. Do you have any other questions about the bill?":46,"Please sign the bottom of the statement. Shall we use the credit card we have on file to settle the bill?":68,"Please sign the bottom of the statement. We will use the credit card we have on file to settle the bill?":68,"Please sign the bottom of the statement. Should you use the credit card we have on file to settle the bill?":68,"May I please have your card again?":21,"Do you have your card again?":18,"Please to give me have your card again?":25,"Here you are Dr. Girard. Please sign here.":52,"Here you are Dr. Gerald. Please sign here.":27,"Here you are Dr. Guard. Please sign here.":25,"Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope. Is there anything else I can help you with this morning?":95,"Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope. You need anything else?":73,"Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope. Can I help you with more?":75,"Your bags are on that trolley and Peter will wheel them out to the entrance. Thank you for staying at the Prestige, doctor.":78,"Your bags are on that car and Peter will wheel them out to the entrance. Thank you for staying at the Prestige, doctor.":76,"Your bags are on that lift and Peter will wheel them out to the entrance. Thank you for staying at the Prestige, doctor.":77,"Take care.":6,"Have a good day.":9,"Congratulations.  That's great news.":25,"Here is your statement Doctor.":21,"That's good to hear. Your total is $1,794.40.":22,"Of course Dr. Girard.  Please take your time.":28,"The $1,031.55 is the total for your room charges, comprising 3 nights at $299 per night plus tax.":54,"Right here Dr. Girard. $3.52 for calls, $506.29 for meals, $7.34 for in room movies  and $245.70 for spa services.":58,"Please sign the bottom of the statement.  Shall we use the credit card we have on file to settle the bill?":68,"May I please have your credit card again?":27,"Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope.  Is there anything else I can help you with this morning?":95,"Your bags are on that trolley and Peter will wheel them out to the entrance.  Thank you for staying at the Prestige, Doctor.":78,"Good afternoon, ma'am. How may I help you?":48,"Yes ma'am. May I please have your room number?":54,"Yes ma'am. Who are you?":12,"Yes ma'am. Where is your room?":17,"Of course. May I have your name please?":44,"Of course. May I have your room number please?":27,"Of course. May I have your card number please?":28,"Excuse me but can you please repeat your name?":64,"Yes I have your account here Miss Floppes. Would that be room two, three, one, five?":43,"Yes I have your account here Miss Floppes. Would that be room one, eight, one, one?":43,"Yes I have your account here Miss Floppes. Would that be room two, six, one, seven?":46,"I hope that your stay with us was satisfactory.":64,"I hope that your stay with us was enjoyed.":26,"I hope that your stay with us was great.":25,"I'm glad you enjoyed it.":30,"I'm pleased for you.":12,"I'm overwhelmed.":10,"Yes, that package is pretty new. A lot of our guests have said great things about it.":53,"Yes, that trip is pretty new. A lot of our guests have said great things about it.":52,"Yes, that overnight is pretty new. A lot of our guests have said great things about it.":54,"Outstanding, the Premier rooms are really nice.":60,"Outstanding, the Premier rooms are usually good.":34,"Outstanding, the Premier rooms is a great deal.":31,"Here is your room statement Miss Floppes. Please review it, then initial here and sign at the bottom.":120,"Here is your billed invoice Miss Floppes. Please review it, then initial here and sign at the bottom.":58,"Here is your offering Miss Floppes. Please review it, then initial here and sign at the bottom.":54,"Let me just summarize it briefly, ma'am.":26,"I will give you the categorization, ma'am.":26,"Please allow me to breakdown it, ma'am.":23,"Your room charges are here: six hundred and thirty four dollars and eighty cents":54,"Your other charges are here: six hundred and thirty four dollars and eighty cents":54,"Your spa charges are here: $634.80six hundred and thirty four dollars and eighty cents":50,"The seven hundred and thirteen dollars and seventy cents are for additional charges such as phone calls, dining and an in room movie.":92,"The seven hundred and thirteen dollars and seventy cents are for the room charges.":58,"The seven hundred and thirteen dollars and seventy cents is the bill total.":54,"How would you like to settle this today, Miss Floppes?":54,"How do you pay today, Miss Floppes?":15,"How do you need to settle this today, Miss Floppes?":26,"The Diner's Club? Certainly, but if you don't mind, I will need your card again.":92,"The American Express? Certainly, but if you don't mind, I will need your card again.":57,"The Visa? Certainly, but if you don't mind, I will need your card again.":46,"Thank you. Just be a moment, ma'am.":22,"Thank you. I will return to you later, ma'am.":26,"Thank you. Give me some time, ma'am.":20,"Can you please sign the credit card slip and the bottom of the statement?":50,"Please to sign the credit card slip and the bottom of the statement?":47,"Please can you sign the credit card slip and the bottom of the statement?":50,"Thank you Miss Floppes. These are for you. I've placed everything in the envelope.":88,"Thank you Miss Floppes. When you are ready. I've placed everything in the envelope.":45,"Thank you Miss Floppes. I am done preparing. I've placed everything in the envelope.":48,"Well thank you. I'm happy that you enjoyed your stay at the Prestige and we look forward to seeing you again in the future.":77,"Well thank you. I'm happy that you enjoyed your stay at the Prestige and we look forward to your future staying.":71,"Well thank you. I'm happy that you enjoyed your stay at the Prestige and we look forward to the future.":65,"Have a nice day, Miss Floppes.":24,"Good night, Miss Floppes.":9,"Enjoy yourself, Miss Floppes.":13,"Thank you so much and goodbye.":38,"You're welcome and goodbye.":17,"Happy trip and goodbye.":16,"Good Morning, ma'am. How may I help you?":23,"Yes I have your account here Miss Floppes. Would that be room 2315?":32,"Yes, that package is pretty new.  A lot of our guests have said great things about it.":53,"Let me just summarize it briefly ma'am.":26,"Your room charges are here: $634.80":17,"The $713.70 are for additional charges such as phone calls, dining and an in room movie.":52,"Thank you.  Just be a moment, ma'am.":22,"Can you please sign  the credit card slip and the bottom of the statement?":50,"Well thank you.  I'm happy that you enjoyed your stay at the Prestige and we look forward to seeing you again in the future.":77,"Good morning sir. How may I help you?":44,"Good evening sir. How may I help you?":42,"Good afternoon sir. How may I help you?":46,"Yes sir, I can help you with that.":42,"Yes sir, I will tell you the directions.":24,"Yes sir, it's not too far.":16,"Yes it is. You will need to make a right and take those two steps down. ":43,"Yes it is. You will need to make a left and take those two steps down. ":44,"Yes it is. You will need to turn around and take those two steps down. ":43,"Just keep walking straight and you will see signs for the convention center and the doors to the entrance.":140,"Just keep straight and you will see signs for the convention center and the doors to the entrance.":65,"Just keep walking there and you will see signs for the convention center and the doors to the entrance.":68,"It's not. Enjoy the convention and have a great day.":34,"Don't get lost. Enjoy the convention and have a great day.":39,"You won't worry. Enjoy the convention and have a great day.":37,"Then make the next left and follow the hallway down past the restrooms.":96,"Then make the next left and follow the hallway to Tollman's Grill.":37,"Then make the next left and follow the hallway the Lobby Lounge.":41,"At the convention center doors the ballrooms will be on your right and the Garden Patio on your left.":138,"At the convention center doors the Garden Patio will be on your right and the ballrooms on your left.":69,"At the convention center doors the Garden Patio will be in front of you and the ballrooms on your left.":72,"Yes it is.  You will need to make a right and take those 2 steps down.":41,"It's not.  Enjoy the convention and have a great day.":34,"Good evening ma'am. How may I help you?":44,"Good night ma'am. How may I help you?":20,"Good day ma'am. How may I help you?":19,"Certainly ma'am.":20,"You betcha.":6,"Go on then.":7,"I would recommend you try the hotel gift shop. We usually carry several brands there.":120,"I would recommend you try the hotel pharmacy. We usually carry several brands there.":60,"I would recommend you try the hotel nurse station. We usually carry several brands there.":62,"Just turn right and walk down those two steps, and then follow that hallway to the left and make a right after the second set of steps.":87,"Just turn right and walk down those two steps, and then follow that hallway to the right and make a right after the second set of steps.":86,"Just turn right and walk down those two steps, and then follow that hallway to the left and make a left after the second set of steps.":88,"Yes exactly. You will pass the restrooms on your left and you keep walking straight. Then you will come to Tollman's Grill.":146,"Yes exactly. You will pass the restrooms on your left and you and then make a left. Then you will come to Tollman's Grill.":74,"Yes exactly. You will pass the restrooms on your right and you keep walking straight. Then you will come to Tollman's Grill.":72,"Walk past the Grill on your left and you will see the entrance to the Gift Shop at the end of the hallway.":136,"Walk past the Terrace Garden on your left and you will see the entrance to the Gift Shop at the end of the hallway.":75,"Walk past the Grill on your right and you will see the entrance to the Gift Shop at the end of the hallway.":67,"Is there anything else I can do to you, ma'am?":27,"Is there anything else to help you with, ma'am?":28,"Yes ma'am. I hope you feel better soon and enjoy the rest of your evening.":45,"Yes ma'am. I hope you get there in the end and enjoy the rest of your evening.":48,"Yes ma'am. I hope you got better and enjoy the rest of your evening.":42,"Good night.":12,"Careful now.":16,"Just turn right and walk down those 2 steps, and then follow that hallway to the left and make a right after the second set of steps.":85,"Yes ma'am.  I hope you feel better soon and enjoy the rest of your evening.":45,"Good day, sir. What can I do for you?":21,"Good afternoon, sir. How are you?":18,"It's on the seventh floor. Just take the elevators behind you and follow the signs for the pool and spa.":69,"It's on the seventh floor. Just take the elevators in the Lobby Lounge and follow the signs for the pool and spa.":73,"It's on the seventh floor. Just take the elevators down the hall and follow the signs for the pool and spa.":69,"It's free for registered guests and healthclub members.":62,"You don't have to pay, sir.":15,"For registered guests and healthclub members there is no paying.":36,"No sir, I'm afraid not. There's a juice bar on the seventh floor in the gym, but we're not allowed to serve food at the pool.":74,"No sir, I'm afraid not. There's a juice bar on the seventh floor in the gym, but we can serve you food at the poolside.":72,"No sir, I'm afraid not. There's a juice bar on the seventh floor in the gym, but eating in the poolside is not allowed for you.":77,"My pleasure, sir, and enjoy your stay at the Prestige.":66,"You're welcome, sir, and enjoy your stay at the Prestige.":35,"Indeed, and enjoy your stay at the Prestige.":29,"Good afternoon.":10,"It's on the seventh floor.  Just take the elevators behind you and follow the signs for the pool and spa.":69,"No sir, I'm afraid not.  There's a juice bar on the seventh floor in the gym, but we're not allowed to serve food at the pool.":74,"Good afternoon ma'am. How may I help you?":48,"Good day ma'am. Do you need assistance?":23,"Good day ma'am. How may you be helped?":21,"Yes ma'am. They're just around the corner. You need to":31,"Yes ma'am. They're a bit of a walk. You need to":26,"Yes ma'am. They're over there. You need to":22,"Just take those two steps to your right. Then make a left and you will soon see the rest room signs on your right.":70,"Just take those two steps to your right. Then make a left and you will soon see them on your left.":61,"Just take those two steps to your right. Then make a left and you will soon see them next to Tollman's Grill.":63,"Then make a left after the steps.":44,"Then go straight after the steps.":21,"Then make a right after the steps.":21,"Walk straight and you will see the rest room signs on your right.":78,"Walk to the left and you will see the rest room signs on your right.":42,"Walk to the right and you will see the rest room signs on your right.":41,"You're welcome ma'am and have a nice day.":48,"A pleasure to serve you ma'am and have a nice day.":28,"Thank you so much ma'am and have a nice day.":26,"Yes ma'am. They're just around the corner.  You need to . . .":31,"Just take those 2 steps to your right. Then make a left and you will soon see the rest room signs on your right.":68,"Good morning, sir. How may I assist you this morning?":32,"Of course. Are you looking for ":18,"I missed that. Can you please repeat where you would like to go?":37,"Can you please repeat that again?":63,"That is very simple sir.":17,"Walk out the hotel, make a left. When you get to Howe Street, walk 5 blocks to West Georgia.":56,"On West Georgia, make a left, and it should be 4 blocks down on your left at the corner of West Georgia and Homer Street.":78,"Absolutely. Have a great day.":19,"Goodbye sir.":7,"Good morning, sir. How may I assist you?":46,"Good morning, madam. How are you today?":24,"Yes sir, what do you need?":15,"Of course, sir, what can I do for you?":44,"Of course, sir, what do you want?":19,"Of course, sir, please tell me?":17,"I can help you with that.":32,"The concierge can take care of that.":24,"OK. Shoot..":6,"I'm sorry about that. Where do you want to go?":28,"Too bad. Where do you want to go?":20,"We really get busy some mornings. Where do you want to go?":38,"Could you repeat that please?":34,"By car, you can get there by taking the Second Narrows Bridge and then following the signs.":116,"By car, you need to travel to the Second Narrows Bridge and then following the signs.":55,"By car, you have an option of the Second Narrows Bridge and then following the signs.":54,"Well, in that case, I recommend you take the SeaBus across. ":32,"Well, in that case, I recommend you rent a car. ":30,"Well, in that case, I recommend you decide to take the ferry. ":38,"The SeaBus is a pedestrian ferry that connects downtown Vancouver with the City of North Vancouver. ":64,"The SeaBus is a pedestrian ferry that connects downtown Vancouver with the City of Seattle. ":59,"The SeaBus is a pedestrian ferry that connects downtown Vancouver with the City of Toronto. ":59,"The ferry terminal is at Waterfront station. It's about a five minute walk from the hotel.":62,"The ferry terminal is at the Vancouver Convention Center. It's about a five minute walk from the hotel.":70,"The ferry terminal is at Waterfront Stadium. It's about a five minute walk from the hotel.":63,"Make a left from the front entrance of the hotel onto Waterfront Road and walk about two hundred meters. It will be there on your left. You can't miss it.":105,"Make a left from the front entrance of the hotel onto Waterfront Road and walk about six hundred meters. It will be there on your left. You can't miss it.":107,"Make a left out of the rear entrance of the hotel onto Waterfront Road and walk about two hundred meters. It will be there on your left. You can't miss it.":103,"Yet another one.":11,"You're very welcome.":13,"The ferry arrives at Lonsdale Quay in North Vancouver. Walk out to Esplanade Street.":108,"The ferry arrives at Lonsdale Quay in North Vancouver. Walk into Esplanade Street.":54,"The ferry arrives at Lonsdale Quay in North Vancouver. Walk away to Esplanade Street.":55,"Make a right when you get to Esplanade Street, then a left onto Lonsdale Avenue.":108,"Make a right when you get to Esplanade Street, then you are going left onto Lonsdale Avenue.":61,"Make a right when you get to Esplanade Street, then move to the left onto Lonsdale Avenue.":60,"After about two kilometers, you should see signs for the park.":78,"Within the two kilometers, you should see signs for the park.":38,"About two kilometers later, you should see signs for the park.":39,"Have a great ride, sir. It's pretty far but here is a map. I've outlined the route for you. Is there anything else I can help you with?":81,"Have a great ride, sir. It's too far but here is a map. I've outlined the route for you. Is there anything else I can help you with?":78,"Have a great ride, sir. It's distance is too large but here is a map. I've outlined the route for you. Is there anything else I can help you with?":88,"My pleasure. Goodbye.":12,"You're welcome. Goodbye.":28,"Do not worry. Goodbye.":13,"After about a kilometer, turn right onto East Keith Road.":72,"Before the next kilometer, turn right onto East Keith Road.":39,"Within a kilometer, turn right onto East Keith Road.":33,"East Keith will dead end at Mountain Highway. Turn left.":34,"East Keith will suddenly stop at Mountain Highway. Turn left.":39,"East Keith will be finished at Mountain Highway. Turn left.":36,"I'm sorry about that.  Where do you want to go?":28,"Well, in that case, I recommend you take the SeaBus across.":32,"The SeaBus is a pedestrian ferry that connects downtown Vancouver with the City of North Vancouver.":64,"The ferry terminal is at Waterfront station.  It's about a five minute walk from the hotel.":62,"Make a left from the front entrance of the hotel onto Waterfront Road and walk about 200 meters. It will be there on your left. You can't miss it.":96,"Have a great ride, sir. It's pretty far but here is a map.  I've outlined the route for you.  Is there anything else I can help you with?":81,"My pleasure.  Goodbye.":12,"East Keith will dead end at Mountain Highway.  Turn left.":34,"I'm sorry, but I didn't get that. Can you please repeat that?":39,"Where would you like to go, ma'am?":36,"Well from here, the best place to do that is the downtown area called Gastown.":45,"Yes ma'am it is quite lovely. It has lots of restaurants and shops and is a big tourist destination.":71,"Although it is possible to take a cab there, I would recommend you just walk.":48,"At a nice and leisurely stroll, it should take about 15 minutes to get there.":46,"To get there, just make a left out of the hotel and just keep walking.":46,"I would say the main area is between Cordova and Water Streets. These run approximately parallel to each other.":75,"You may want to visit Victoria Square. It is a park at the corner of East Cordova and Abbott Streets and is a great place to sit and watch the street performers too.":113,"And if you don't like the food around there, you can walk a little further and that is Chinatown.":59,"I hope you enjoy the rest of your day, ma'am.":26,"Yes sir, what can I do for you?":19,"Where would you like to go, sir?":34,"Certainly sir. I can help you with that.":25,"Are you looking for directions for a restaurant inside or outside of the hotel, sir?":55,"Actually, sir, the restaurant is within easy walking distance from here.":48,"Just walk out the hotel and turn right. Cross West Waterfront Road and then turn left onto Burrard Street.":67,"Walk through to 8 intersections until you get to Robson Street.":42,"No sir, they're not quite full blocks. Actually it's a distance of maybe 500 meters.":51,"When you get to Robson Street, make a right and the restaurant will be a couple of doors from the corner on your right.":77,"You're welcome sir. Enjoy your meal and the nice autumn weather.":37,"Good morning ma'am How may I assist you?":24,"I'm sorry, but I didn't get that. What did you say, ma'am?":35,"There is a fine underground shopping arcade not far from here called Pacific Centre.":57,"It has about 100 stores ranging from boutiques to chain stores.":40,"Walk out the hotel and turn left. Cross West Waterfront Road and walk to Howe Street.":57,"Take Howe Street and walk 5 blocks to West Georgia Street.":37,"Make a left, walk 1 block to Granville Street. The entrance to the mall is right there. It is in front of the Vancouver City Centre Station.":90,"Of course, ma'am.":9,"So far so good.":10,"Yes you got it right.":13,"I believe it closes at 9 PM tonight.":25,"Happy shopping and have a great day.":22,"I beg your pardon?":13,"It is a favorite park for people to run in.":30,"Yes sir that is correct. I am told there are a number of different jogging paths to choose from.":60,"The easiest way is to go out the hotel, cross the street and make a left down Burrard Street.":55,"Run down two blocks until you get to West Pender Street, where you will make a right.":54,"Keep on Pender which will eventually merge with West Georgia.":41,"That will take you into the park via the Stanley Park Causeway Road.":44,"Just after the causeway you will see a sign. Stanley Park Drive circles completely around the park.":65,"Yes sir that is correct. Do you think you will be able to run the entire loop?":49,"Very good sir. I hope you have a good run through the park.":34,"My pleasure, sir. Have a nice day.":18,"Hello. How may I help you?":15,"I'm sorry, but can you please repeat that?":26,"Yes sir. Where are you coming from?":21,"I understand. It is quite easy to get here. Just follow the airport exit signs and get onto Grant McConachie Way.":71,"That will turn into Southwest Marine Drive, which will take you across the Arthur Laing bridge.":58,"Marine Drive will fork about a half mile down, and you will turn right onto Granville Street also called Route 99.":70,"Stay on Granville Street for about 10 miles until you cross the Granville Street bridge.":57,"Take the Seymour Street exit to the right.":27,"Follow Seymour Street about 10 blocks and make a left onto West Cordova Street.":54,"Yes sir, you are very close. Turn left onto Cordova and then an immediate right onto Howe Street.":64,"That is correct. Howe Street will lead to Canada Place Way and the Prestige will be on your right.":62,"Is there anything else I can assist you with?":28,"That's about right.":11,"Very good sir. See you soon and drive carefully. Goodbye.":35,"Yes sir, I'd be more than happy to help you with that. Did you have a reservation?":51,"Sir, is that your first name or last name?":26,"Can you please spell it?":45,"Yes sir, may I have your first name please?":25,"Can you please spell that?":16,"Can you please repeat your first name?":24,"Yes sir. What day will you be checking in?":24,"I'm sorry, but what month?":16,"What day did you say, Mr. Gombault?":17,"Excuse me, but when did you say?":22,"What month?":7,"What day?":5,"I see that those dates are available. And how many are in your party?":132,"How many people, Mr. Gombault?":16,"Would you have a room preference, Mr. Gombault?":25,"That would be the Deluxe room, sir.":21,"Did you have a room view preference?":23,"That would be the City view, sir.":19,"We offer City, Inner Harbor and Harbor\/Mountain view rooms.":27,"That would be the Inner Harbor, sir.":20,"What room view did you say?":80,"Okay sir. I'll go ahead and make this reservation for you. A Deluxe Inner Harbor room double occupancy at $359 per night.":75,"Regarding the bed, do you have a bed preference?":64,"Which type of bed did you say?":36,"So I have gone ahead and reserved a Deluxe Inner Harbor room with double beds from March 14 to 17, double occupancy for $359 a night.":83,"Mr. Gombault how would you like to guarantee this room? We accept all major cards.":49,"What card would you like to use to guarantee your room?":70,"Yes sir. Please read off the card number when you are ready.":36,"And the expiration date?":17,"Finally may I have a contact number where we may reach you?":222,"What is your country code?":136,"And your area code?":39,"What is your phone number?":128,"Can you please repeat your phone number?":175,"May I have your name?":72,"When would you like to check in?":144,"When will you checkout?":78,"How many people will be staying with you?":208,"Would you have a preference on the type of room?":232,"Do you have a room view preference?":176,"Do you have a bed preference?":171,"What card would you like to use?":160,"Can you repeat your card number?":44,"What is your card's expiration date?":100,"May I have a contact phone number in case we need to reach you?":78,"Thank you Mr. Gombault, your confirmation number is ESI 32709.":31,"Please be advised, sir, that in the event you will need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":106,"Is there anything else I can help you with this afternoon?":185,"Thank you for choosing the Prestige and we look forward to seeing you in May. Goodbye.":54,"Good morning, ma'am, welcome to the Prestige. How may I help you?":40,"Yes ma'am, I can help you with that. May I have your name, please?":38,"Can you please spell your last name??":23,"When will you check in, Ms. Sato?":20,"What month will that be?":45,"What day will you be checking in?":57,"I'm sorry but can you please tell me again when you would like to check in?":45,"How many days will you be staying with us, Ms. Sato?":33,"Can you please confirm your check out date?":26,"What month will you be checking out?":42,"What day will you be checking out?":57,"How many people did you say, Ms. Sato?":25,"Very good. Did you have a room view preference?":30,"Yes ma'am we consistently get written about.":32,"Could you please repeat that?":17,"Which room view did you want to book?":23,"Do you have a preference on the type of room, Ms. Sato?":35,"We offer 3 types: Deluxe, Premier and Suite.":28,"Excellent. Let me go ahead and book that for you. A Deluxe inner Harbor double occupancy is currently priced at $359 per night.":83,"Did you have a preference on the type of bed?":29,"Which bed type would you like, Ms. Sato?":24,"Ms. Sato, I will reserve a Deluxe Inner Harbor room with double beds from August first to 5, twin sharing for $359 a night.":77,"We would require a major credit card to guarantee this reservation. Which would you like to use today?":67,"Which card would you like to use to guarantee your reservation?":41,"Excuse me but which card did you say?":26,"Let me swipe the card and confirm the credit card number is recorded correctly.":58,"I will also enter the expiration date.":26,"Ms. Sato may I have a contact number in case we need to reach you?":43,"May I have a contact phone number when we can reach you?":140,"Thank you Ms. Sato, your confirmation number is ESI 63009. Let me give you this printout with your information.":69,"Please be advised, Ms. Sato, that in the event you will need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":111,"Is there anything else I may help you with?":26,"In August, the weather averages about 17 degrees centigrade or 63 degrees Fahrenheit.":55,"Thank you for choosing the Prestige and we look forward to seeing you in August. Goodbye.":57,"I can help you with that. May I have your name, please?":32,"How about your first name. Can you please spell it for me?":36,"Can you please repeat your full name again, ma'am?":30,"Do you know when you would like to reserve for?":27,"What month was that?":13,"What day did you say?":12,"Excuse me, but what month?":19,"And the day?":7,"And how many are in your party?":21,"How many people, Ms. Ferrari?":19,"We offer Deluxe, Premier and Suite rooms. Would you have a room preference, Ms. Ferrari?":56,"My apologies, Mrs. Ferrari. Did you have a room view preference?":43,"Our best view of the setting sun is actually from our City view.":43,"Which room view would you like?":17,"And will you need two additional rollaways for the other members of your party?":45,"The City view Suite with king size bed, two additional rollaways from August twenty ninth to 31, for a party of four is $887 a night.":76,"I understand Mrs. Ferrari, but if I can get you the room for $670 per night, can I make this reservation for you?":71,"If you adjust your check in to after September first, the rate will drop to a low season rate.":60,"So when would you like to check in Mrs. Ferrari?":30,"Excuse me but can you please repeat that date?":32,"And when would you like to check out?":42,"I beg your pardon, but what day would you like to check out now?":38,"The City view Suite with king size bed and two additional rollaways, from September third to 5, for a party of four is $670 a night. This is a savings of $217 per night. Shall I continue with the reservation?":120,"Thank you Mrs. Ferrari. How would you like to guarantee this room? We accept all major cards.":60,"Which card did you say you would like to use to guarantee your room?":42,"Please read the card number when you are ready.":29,"May I have the expiration date?":20,"How many rollaway beds will you need?":18,"Thank you Mrs. Ferrari, your confirmation number is ESI 81209.":36,"Please be advised that in the event you will need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":416,"Is there anything else I can help you with this evening?":35,"You're welcome ma'am. Thank you for choosing the Prestige and we look forward to seeing you in September. Goodbye.":72,"Good afternoon, welcome to the Prestige. How may I help you?":76,"Yes ma'am, may I have your name, please?":22,"Can you please say your name again?":63,"When would you like to make the reservation for, Ms. Garcia?":39,"Excuse me, but can you please repeat when you will be checking in?":86,"And when will you be checking out, Mrs. Garcia?":31,"Excuse me, but what month will you be checking out?":33,"What day in March will you be checking out?":25,"When would you like to check out?":18,"How many people are in your party, Mrs. Garcia?":34,"Sounds like fun. Did you have a room view preference?":34,"Yes ma'am that is what some say.":19,"How about the room type, Mrs. Garcia. Any preference?":36,"I can help you with that, sir. May I have your name please?":68,"You need to speak to me. May I have your name please?":31,"You're speaking to the right person here. May I have your name please?":40,"Can you please spell your first name, sir?":75,"Can you please spell your last name, doctor?":56,"When will you be checking in, Dr. Baolin?":42,"When will you check out, Dr. Baolin?":17,"When do you arrive here, Dr. Baolin?":17,"Excuse me, what month would that be again?":56,"Excuse me, what day would that be again?":52,"So when do you check in?":14,"What time is check out?":13,"Dr. Baolin, when would you like to check out again?":52,"I see that we do have rooms available for those dates. How many people will be in your party?":122,"I see that we will not have any rooms available for those dates. How many people will be in your party?":68,"I see that maybe we have rooms available for those dates. How many people will be in your party?":63,"Did you have a room preference, Doctor?":50,"Did you have a room you liked, Doctor?":23,"Did you have a room you desired to have, Doctor?":30,"We have Deluxe rooms, Premier rooms and Suites available for those dates.":102,"We have all of our rooms available for those dates.":33,"We have just Deluxe rooms and Suites available for those dates.":45,"Since you have stayed here previously Dr. Baolin, you may recall that we offer several room views: City, Inner Harbor and Harbor\/Mountain. Let me see if I can get you a Harbor\/Mountain view. It's the nicest.":107,"Since you have stayed here previously Dr. Baolin, you may recall that we offer several room views: City, Inner Harbor and Harbor\/Mountain. Let me see if I can get you a City view. It's the least expensive.":118,"Since you have stayed here previously Dr. Baolin, you may recall that we offer several room views: City, Inner Harbor and Harbor\/Mountain. Let me see if I can get you a Harbor\/Mountain view. It's the the most expensive.":116,"A Harbor\/Mountain Deluxe,double occupancy, is two hundred and ninety nine dollars per night. How does that sound?":54,"A City Deluxe,double occupancy, is two hundred and thirty nine dollars per night. How does that sound?":57,"An Inner Harbor Deluxe,double occupancy, is two hundred and sixty nine dollars per night. How does that sound?":64,"Let me check sir. Yes, we have an Inner Harbor Deluxe, for two hundred and sixty nine dollars per night. It's still a great view and it is a bit less expensive. Should we reserve it, Doctor?":123,"Let me check sir. Yes, we have an City Deluxe, for two hundred and thirty nine dollars per night. It's the least expensive room we have in the hotel. Should we reserve it, Doctor?":114,"Let me check sir. No, I'm afraid we only have Harbor\/Mountain Deluxes. But they are still a great value. Should we reserve it, Doctor?":66,"Dr. Baolin, you have a choice of beds king or doubles. Which would you like?":41,"Dr. Baolin, you have a choice of beds king or doubles. What do you want?":41,"Dr. Baolin, you have a choice of beds king or doubles. Which one?":36,"I'm sorry, sir, but could you please repeat that?":56,"Dr. Baolin, I have reserved for you a Deluxe Inner Harbor view with a king bed.":94,"Dr. Baolin, I have you in a Deluxe Inner Harbor view with king.":36,"Dr. Baolin, you will have a Deluxe Inner Harbor view with the king bed.":41,"Your rate is two hundred and sixty nine dollars per night for September twenty eighth to October second.":73,"Your rate is two hundred and sixty nine dollars per night for September twelfth to September sixteenth.":74,"Your rate is two hundred and sixty nine dollars per night for September twenty eighth to September twenty ninth.":79,"If you would like to guarantee your reservation, we would need a credit card.":100,"If you need to guarantee your reservation, we would need a credit card.":47,"If you would like to make your reservation, we would need a credit card.":46,"So that would be Visa, Dr. Baolin?":36,"We will also need the number, can you please read your card number when you are ready?":108,"We will also need the number, read me card number when you are ready?":44,"We will also need the number, can you please tell to me your card number when you are ready?":58,"I'm sorry sir but could you please repeat that?":56,"What is your card's expiration date, Dr. Baolin?":58,"What is your card's issuer, Dr. Baolin?":21,"Would you please be so good as to tell me your card's expiration date, Dr. Baolin?":49,"What is the expiration month again?":48,"What is the expiration year again?":46,"Finally may I have a contact number where we are to reach you?":39,"Finally may I have a contact number where we need to reach you?":40,"What is your area code?":75,"May I have your full name again please?":46,"When would you like to check in again please?":52,"What is your check out date again please?":48,"Is it correct that you preferred an Inner Harbor view?":66,"Is it correct that you preferred a Deluxe room?":60,"Is it correct that you there is just one person in your party?":82,"Is it correct that you preferred a king bed?":54,"What card would you like to use again please?":56,"Can you please repeat your credit card number?":64,"What is your card's expiration date again please?":66,"What is your contact number again please?":56,"Thank you Dr. Baolin, your confirmation number is E,S,I,eight,two,six,zero,nine.":30,"Thank you Dr. Baolin, your confirmation number is E,S,I,eight,two,six,nine,one.":30,"Thank you Dr. Baolin, your confirmation number is E,S,I,eight,two,six,nine.":30,"Please be advised, Dr. Baolin, that in the event you will need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid any charges.":222,"Please be advised, Dr. Baolin, that in the event you will need to cancel or alter your reservation, please do so at least forty eight hours in advance to avoid any charges.":109,"Please be advised, Dr. Baolin, that in the event you will need to cancel or alter your reservation, please do so at least seventy two hours in advance to avoid any charges.":111,"Do you need anything else this afternoon?":26,"Can I serve you again this afternoon?":23,"Of course, it's E,S,I,eight,two,six,zero,nine.":9,"Of course, it's E,S,I,eight,two,six,nine,one.":9,"Of course, it's E,S,I,eight,two,six,nine.":9,"You're welcome. Do you need anything else sir?":54,"You're welcome. Do you want anything else sir?":28,"No problem. Anything else sir?":20,"Thank you and we look forward to seeing you again, Doctor. Goodbye.":42,"You are welcome and we look forward to seeing you again, Doctor. Goodbye.":46,"You're welcome and see you again, Doctor. Goodbye.":30,"Since you have stayed here previously Dr. Baolin, you may recall that we offer several room views: City, Inner Harbor and Harbor\/Mountain.  Let me see if I can get you a Harbor\/Mountain view.  It's the nicest.":107,"A Harbor\/Mountain Deluxe, double occupancy, is $299 per night. How does that sound?":40,"Can you repeat what room view you would like to reserve, Dr. Baolin?":38,"Let me check sir.  Yes, we have an Inner Harbor Deluxe, for $269 per night. It's still a great view and it is a bit less expensive.  Should we reserve it, Doctor?":97,"Dr. Baolin, you have a choice of beds   king or doubles.  Which would you like?":41,"Your rate is $269 per night for September twenty eighth to October second.":47,"Thank you Dr. Baolin, your confirmation number is ESI 82609.":30,"Of course, it's ESI 82609.":9,"Thank you and we look forward to seeing you again, Doctor.  Goodbye.":42,"Yes sir, I can check that. To start, may I have your name, please?":38,"Can you please spell your last name, sir?":25,"Will you be checking in now, sir?":18,"What day exactly?":13,"And when will you be checking out, sir?":66,"Sorry, but what month will you be checking out?":28,"What day in February will you be checking out?":30,"Mr. Bella, when would you like to check out?":27,"Yes, I see that those dates are available. And how many are in your party?":47,"Very well, sir. Did you have a room preference?":29,"Here is a brochure showing our rooms, and this is a Deluxe room.":40,"Our most popular room view is our Harbor\/Mountain, which has panoramic views of both Coal Harbor and the mountains to the north.":74,"These are currently priced at $299 per night. How does that sound?":36,"We also have Inner Harbor rooms for $269 a night and City view rooms for $239.":45,"An Inner Harbor Deluxe, for February 17 to 19, is $269 per night. So how does that sound?":51,"Would you have a bed preference, Mr. Bella?":29,"Sorry but can you repeat that?":40,"So to confirm, you have reserved a Deluxe Inner Harbor room with king bed from February 17 to 19, single occupancy for $269 a night. Does that sound right?":98,"How would you like to hold this room? We accept all major cards.":41,"Thank you for the card. Our bank line is down, so I will enter your card info by hand today.":60,"Now let me enter the expiration date as well.":30,"Thank you Mr. Bella, your confirmation number is ESI 21109. Here is a printout with your information.":64,"Please be advised, Mr. Bella, that in the event you will need to cancel or alter your reservation, please do so twenty four hours in advance to avoid charges.":107,"Thank you for choosing the Prestige and we look forward to seeing you next week. Goodbye.":58,"Good morning. Welcome to the Prestige. How may I help you?":74,"Good morning. You are welcome to the Prestige. How may I help you?":41,"Good morning. Welcome to the Prestige. How do I help you?":37,"Do you have a reservation, sir?":38,"Do you want a reservation, sir?":20,"Do you need a reservation, sir?":19,"Yes sir. What dates were you considering?":50,"Yes sir. What dates you were considering?":25,"Yes sir. What dates were you to consider?":25,"I'm sorry, what day would you like to check in?":52,"I'm sorry, what date you like to check in?":24,"I'm sorry, when to check in?":16,"And when were you checking out, sir?":19,"And when will you check out, sir?":18,"I'm sorry, could you repeat that, please?":46,"I'm sorry, come again, please?":17,"I'm sorry, repeat please?":15,"How many days were you thinking of staying with us?":62,"How much days was you thinking of staying with us?":31,"How many days was you thinking of staying with us?":32,"Excuse, could you repeat it, please?":23,"Pardon, could you say again, please?":21,"Yes sir, I see that we have rooms available between those days.":80,"Yes sir, I am seeing that we are having rooms available between those days.":48,"Yes sir, I saw that we had rooms available between those days.":40,"Very good. May I have your name, please?":46,"Very good. Can I take your name, please?":24,"Very good. Can I take down your name, please?":27,"What room view were you interested in, Mr. Gollmann?":60,"What room view was you interested in, Mr. Gollmann?":31,"What room view had interest, Mr. Gollmann?":25,"We offer three views: City, Inner Harbor and Harbor\/Mountain.":54,"We offered three views: City, Inner Harbor and Harbor\/Mountain.":28,"We offering three views: City, Inner Harbor and Harbor\/Mountain.":29,"These rooms feature views of both the Coal Harbor and the mountains. This is our most popular view.":126,"These rooms features views of both the Coal Harbor and the mountains. These are our most popular views.":65,"These rooms featured views of both the Coal Harbor and the mountains. This are our most popular views.":65,"Excellent choice, sir. Now, we have three kinds of rooms: Deluxe, Premier and Suites.":108,"Excellent choice, sir. Now, we have three kinds of rooms: Deluxe, Premier and Skyline Suites.":60,"Excellent choice, sir. Now, we have three kinds of rooms: Deluxe, Superior and Suites.":55,"The Deluxe rooms are thirty three square meters, while the Premier rooms at forty two square meters are much more spacious.":79,"The Deluxe rooms are hundred and thirty three square meters, while the Premier rooms at a hundred forty two square meters are much more spacious.":97,"The Premier rooms are thirty three square meters, while the Deluxe rooms at forty two square meters are much more spacious.":79,"How many people will be in your party, Mr. Gollmann?":62,"How many people is in your party, Mr. Gollmann?":28,"How many people can be in your party, Mr. Gollmann?":31,"So this reservation is for two persons?":54,"So this reservation is for double?":24,"So this reservation is for two parties?":27,"What type of bed would you and Mrs. Gollmann prefer?":58,"What type of bed could you and Mrs. Gollmann prefer?":29,"What type of bed you and Mrs. Gollmann would prefer?":29,"So would a double bed be sufficient?":48,"You should take a double bed.":17,"So you like a double bed?":16,"Yes sir I understand. So, Mr. Gollmann, that is a Premier Harbor\/Mountain view room with double bed for four days starting on May third double occupancy?":88,"Yes sir I understand. So, Mr. Gollmann, that is a Premier Inner Mountain view room with double bed for three days starting on May third double occupancy?":97,"Yes sir I understand. So, Mr. Gollmann, that is a Premier Harbor\/Mountain view room with king bed for four days starting on May sixth double occupancy?":88,"Very good. The Premier room will be four hundred and forty eight dollars per night. How would you":60,"Very good. The Premier room will be three hundred and ninety nine dollars per night. How would you":61,"Very good. The Premier room will be four hundred and ninety nine dollars per night. How would you":61,"I beg your pardon, Mr. Gollmann?":36,"Yes sir, Mr. Gollmann?":10,"Mr. Gollmann?":5,"four hundred and forty eight dollars, sir.":27,"Only four hundred and forty eight dollars, sir.":31,"Unfortunately it's four hundred and forty eight dollars, sir.":42,"I apologize, sir. The period of time you have selected is listed as high season.":54,"Calm down, sir. The period of time you have selected is listed as high season.":51,"I'm sorry, sir. The period of time you select was listed as high season.":47,"Yes Mr. Gollmann?":16,"I'm waiting, Mr. Gollmann?":12,"Are you quite done, Mr. Gollmann?":16,"That is very kind of you. So shall I proceed with the reservation, Mr. Gollmann, as we previously discussed?":136,"That is very kind of you. So I proceed with the reservation, Mr. Gollmann, as we previously discuss?":64,"That is very kind of you. So shouldn't I proceed with the reservation, Mr. Gollmann, as we are discussing?":65,"To guarantee this reservation, we require a credit card. We accept all major cards.":118,"To pay for this reservation, we require a credit card. We accept all major cards.":57,"To guarantee this reservation, we required a credit card. We are accepting all major cards.":64,"May I have your card, please?":34,"May I have your card, if you will please?":24,"I may have your card, please?":17,"Thank you Mr. Gollmann. Please give me a moment to enter in the card details.":47,"Thank you Mr. Gollmann. You need to enter in the card details.":36,"Thank you Mr. Gollmann. Please take a moment to enter in the card details.":45,"Here is your card back, Mr. Gollmann.":40,"Take your card back, Mr. Gollmann.":18,"I am giving to you your card back, Mr. Gollmann.":27,"May I have a contact number where we may reach you, sir?":66,"May you give me a contact number where we may reach you, sir?":36,"May I have a contact number to where we reach you, sir?":33,"I understand Mr. Gollmann, but perhaps you can give me your cell phone number.":96,"I got you Mr. Gollmann, but perhaps you should give me your cell phone number.":44,"I understand Mr. Gollmann, but perhaps you may give me your mobile number.":46,"Mr. Gollmann, can you please repeat your phone number again?":68,"I need you to repeat the number again, Mr. Gollmann.":29,"What are your phone numbers again, please?":25,"Could you please spell your first and last name?":60,"When will you check out?":26,"May I have a contact phone number where we can reach you?":70,"Thank you Mr. Gollmann. Your confirmation number is E,S,I, four, two, zero,zero, nine":39,"Thank you Mr. Gollmann. Your confirmation number is E,S,I, four, zero, zero, nine, zero":49,"Thank you Mr. Gollmann. Your confirmation number is E,S,I, four, nine, zero, zero, two":47,"I have printed out your reservation and I have circled your confirmation number here.":118,"I print out your reservation and I circled your confirmation number here.":51,"I have print out your reservation and I have circle your confirmation number here.":56,"Please be advised that in the event you need to cancel or alter your reservation, you should do so at least twenty four hours in advance to avoid charges.":102,"Please be advised that in the event you need to cancel or alter your reservation, you better do so at least twenty four hours in advance to avoid charges.":103,"Please be advised that in the event you need to cancel or alter your reservation, you got to do so at least twenty four hours in advance to avoid charges.":104,"Is there anything else I can assist you with today, Mr. Gollmann?":74,"Is there anything else for today, Mr. Gollmann?":26,"Are there anything else I can assist you with today, Mr. Gollmann?":37,"That is quite alright Mr. Gollmann. I am happy that I was able to serve you.":88,"Apology accepted, Mr. Gollmann. I am glad that I was able to serve you.":45,"That's alright Mr. Gollmann. I am happy that I served you.":31,"I am sure it will, and I hope you will enjoy your stay here at the Prestige. Goodbye Mr. Gollmann.":114,"Good luck with that, and I hope you will enjoy your stay here at the Prestige. Goodbye Mr. Gollmann.":58,"I hope so, and I believe you will enjoy your stay here at the Prestige. Goodbye Mr. Gollmann.":54,"The Deluxe rooms are 33 square meters, while the Premier rooms at 42 square meters are much more spacious.":65,"Yes sir I understand. So, Mr. Gollmann, that is a Premier Harbor Mountain view room with double bed for 4 days starting on May 3 double occupancy?":93,"Very good. The Premier room will be $448 per night. How would you":35,"$448, sir.":2,"I apologize, sir.  The period of time you have selected is listed as high season.":54,"Thank you Mr. Gollmann.  Please give me a moment to enter in the card details.":47,"Thank you Mr. Gollmann. Your confirmation number is ESI 42009.":31,"Please be advised that in the event you need to cancel or alter your reservation, you should do so at least 24 hours in advance to avoid charges.":93,"I will try my best.":13,"Certainly ma'am. Do you have a reservation?":27,"I beg your pardon, ma'am?":16,"Oh no. I am sorry to hear that.":18,"Wow that is terrible.":14,"I am so sorry for your inconvenience.":27,"People missing their cruises happen more times than you would think.":43,"Congratulations on that. Usually if you miss your cruise that is it: no refunds or exchanges.":68,"Yes ma'am. Anyway may I have your name please?":27,"And you said you did not have a reservation yet?":32,"And your last name? Can you please spell it for me?":33,"Can you please repeat your name?":20,"Let's see. Check in for today, October twentieth.":32,"What date will you be checking out?":20,"What month will you check out?":17,"I see that we have available rooms for the days you have requested. Can you please fill out the top portion of this form?":79,"We have Deluxe rooms, Premier rooms and Suites.":33,"We are known for our striking views from the rooms.":33,"We have City facing, Inner Harbor facing and Harbor\/Mountain facing rooms.":39,"The Harbor\/Mountain rooms are our most popular because of the view. Shall I reserve this for you, ma'am?":53,"Can you repeat what room view you would like to reserve, Mrs. Fontaine?":45,"How many will you be?":13,"Shall I book you for a king size bed, Mrs. Fontaine?":33,"Mrs. Fontaine, you have reserved a Harbor\/Mountain view Deluxe with double beds.":44,"From October 20 to October 23 for $299 per night double occupancy. Shall I go ahead with the reservation?":64,"Thank you Mrs. Fontaine. What card would you like to use today?":41,"What card would you be putting this on, Mrs. Fontaine?":35,"Yes ma'am. May I have your card to swipe? We will not charge your card until check out time.":57,"Thank you. Allow me to also enter your expiration date.":36,"Your confirmation number is ESI 102009.":20,"Thank you. Here are your key cards. I have entered your room number here. To get to your room, just take the elevators behind you. However they are still preparing your room.":109,"No Mrs. Fontaine. I will take care that your bags will be sent up shortly.":50,"Certainly Mrs. Fontaine.":18,"Yes that is correct. Spa Utopia is on the eighth floor. Just follow the signs.":50,"I hope you enjoy your stay at the Prestige and you are able to make your cruise. Have a nice day. Goodbye.":64,"Good afternoon. Welcome to the Prestige. How may I assist you?":117,"Good afternoon. I welcome you to the Prestige. How may I assist you?":42,"Good afternoon. This is the Prestige. How may I assist you?":36,"Certainly ma'am, unfortunately, however, we are currently fully booked.":92,"Certainly ma'am, fortunately, however, we are fully booked at the moment.":47,"Certainly ma'am, however, we're currently fully book.":32,"That is very kind of you, ma'am.":60,"That was very kind of you, ma'am.":21,"That's very unkind of you, ma'am.":21,"When would you like to make the reservation for?":90,"When did you like to make the reservation for?":30,"When would you have liked to made the reservation for?":34,"The holidays are good time to stay here, ma'am.  We always have a lot of events and the hotel decoration is quite lovely.":79,"The holidays are good time to stay here, ma'am.  We always had a lot of events and the hotel decoration was quite lovely.":80,"The holidays are good time to stay here, ma'am.  We always will have a lot of events and the hotel decoration will be quite lovely.":85,"Is that where you live, ma'am?":48,"Is that where you stay, ma'am?":16,"Is that where you stayed, ma'am?":17,"I see, ma'am. To start, may I have your name please?":29,"I see, ma'am. To start, do I have your name please?":29,"I understand, madam. To start, may I take your name please?":38,"What is your first name again, ma'am?":66,"What are your full name again, ma'am?":21,"When are you thinking of arriving, Mrs. McNally?":64,"When did you arrive, Mrs. McNally?":23,"When are you going to arriving, Mrs. McNally?":30,"Can you please repeat when you will be checking in, Mrs. McNally?":43,"Can you please repeat when you are checked in, Mrs. McNally?":39,"Can you please repeat when checking in is, Mrs. McNally?":38,"The twenty third is good. That way you won't miss all of the festivities.":92,"The twenty fourth is good. That way you can't miss all of the festivities.":47,"The twenty third is good. That way you can't miss all of the festivals.":45,"Thank you. Vancouver's great. So when will you be checking out, Mrs. McNally?":98,"Thank you. Vancouver's great. So when you are checking out, Mrs. McNally?":46,"Thank you. Vancouver's great. Will you be checking out when, Mrs. McNally?":47,"That sounds like a lot of fun ma'am.":46,"That sounded like a lot of fun ma'am.":24,"That sound like a bunch of fun ma'am.":23,"Just to clarify ma'am. Your check out date is December twenty eighth?":45,"Just to clarify ma'am. Your check out date is December twenty sixth?":47,"Just to clarify ma'am. Your check out date was December twenty ninth?":47,"I see that if you sign up for our Prestige Preferred program, you will qualify for several exciting benefits. For example, you have greater choice of the room view and a complimentary buffet breakfast for two.":288,"I see that if you sign up for our Prestige Preferred program, you will qualified for several exciting benefits. For example, you got a greater choice of the room view and a complimentary buffet breakfast for two.":146,"I see that if you sign up for our Prestige Preferred program, you are qualify for several exciting benefits. For example, you may get a greater choice of the room view and a complimentary buffet breakfast for two.":146,"You also qualify for complimentary local calls and free Internet service.":165,"You can also qualify for local calls complimentary and Internet service free.":58,"You will qualify for the complimentary local calls and some free Internet service.":59,"Yes ma'am, our rates start at two hundred eighty nine dollars per night.":44,"Yes ma'am, our rates started at two hundred eighty nine dollars per night.":46,"Yes ma'am, our rates will start at two hundred eighty nine dollars per night.":47,"Mrs. McNally, I've enrolled you into our Prestige Preferred program. You will now automatically get these benefits when you stay with us.":184,"Mrs. McNally, I've enrolled you into our Prestige Preferred program. You can now automatically take these benefits when you stay with us.":92,"Mrs. McNally, I've enrolled you into our Prestige Preferred program. You will now automatically receive these benefits for the stay with us.":94,"Excuse me ma'am, but we haven't completed the reservation yet.":46,"Hold on ma'am, but we didn't completed the reservation yet.":43,"Pardon me ma'am, but we didn't completed the reservation yet.":45,"That's quite alright. How many people will be in your party, Mrs. McNally?":51,"That's quite alright. How many people is in your party, Mrs. McNally?":48,"That's quite alright. How much people will be in your party, Mrs. McNally?":50,"I'm sorry, but could you please repeat that?":52,"Repeat that, please?":12,"I'm sorry, but will you need to repeat that?":27,"Did you have a preference for your view?":52,"Didn't you have a preference for your view?":29,"Did you had a view preference?":20,"Our best view is the Harbor Mountain. It's definitely the most breathtaking.":51,"Our bestest view is the Harbor Mountain. It's definitely the most breathtaking.":47,"Our nicest views are Harbor Mountain. It's definitely the most breathtaking.":52,"Yes Ma'am. A Premier room with that view is available for four hundred forty eight dollars per night. Shall I go ahead with that?":81,"Yes Ma'am. A Deluxe room with that view is available for three hundred ninety nine dollars per night. Shall I go ahead with that?":82,"Yes Ma'am. A Premier room with that view is available for four hundred seventy eight dollars per night. Shall I go ahead with that?":83,"Of course, ma'am. There are still some Deluxe rooms available at three hundred ninety nine dollars.":64,"Of course, ma'am. There is still some Deluxe rooms available at three hundred ninety nine dollars per night.":69,"Of course, ma'am. There's still some Deluxe rooms available at three hundred sixty nine dollars per night.":69,"Well, Mrs. McNally, it's high season at that time.":66,"Well, Mrs. McNally, since it's high season at that time it's very expensive.":53,"Well, Mrs. McNally, it's high season at that time, it's more expensive than usually.":59,"Our Deluxe rooms have an in room safe, private bar, coffee maker, marble bathroom, Italian bed linens, and Aveda beauty products.":258,"Our Deluxe rooms has an in room safe, private bar, coffee maker, marble bathroom, French bed linens, and Proctor and Gamble beauty products.":99,"Our Deluxe rooms have an in room safe, jacuzzi, coffee maker, butler service, French bed linens, and Aveda beauty products.":79,"Yes, ma'am, the rooms are very nice. Would you prefer a king size or double bed?":48,"Yes, ma'am, the rooms is very nice. Did you preferred a king size or double bed?":49,"Yes, ma'am, the rooms are very nice. Do you preferred a king size or double bed?":48,"Pardon me, but could you please repeat that?":56,"What's that?":7,"Excuse me, but you can please repeat that?":29,"Of course ma'am. Just to confirm we are looking at a Prestige Preferred, Deluxe, Harbor Mountain view room with a double bed for three hundred ninety nine dollars per night double occupancy for five nights. Is that correct?":146,"Of course ma'am. Just to confirm we are looking at a Prestige Preferred, Deluxe, Harbor Mountain view room with a king bed for three hundred ninety nine dollars per night double occupancy for six nights. Is that correct?":145,"Of course ma'am. Just to confirm we are looking at a Prestige Preferred, Deluxe, Harbor Mountain view room with a double bed for three hundred ninety nine dollars per night double occupancy for six nights. Is that correct?":147,"Yes ma'am, I believe so. To complete this reservation, we would need a credit card to guarantee the booking.":140,"Yes ma'am, I believe so. To complete this reservation, we need the credit card to guarantee the booking.":68,"Yes ma'am, I believe so. To complete that reservation, we are needing a credit card to guarantee the booking.":71,"Thank you ma'am. We will not charge your card, it is merely to guarantee the room. ":51,"Thank you ma'am. We are not charging your card, it can merely guarantee the room. ":51,"Thank you ma'am. We do not charge your card, we take it down to merely to guarantee the room. ":58,"I'm sorry ma'am, I was using Celsius. In Farenheit that's about thirty two at night and the mid forties during the day.":69,"I'm sorry ma'am, I was using Celsius. In Farenheit that's about sixty two at night and the mid eighties during the day.":69,"I'm sorry ma'am, I was using Celsius. In Farenheit that's about thirty two at night and the mid twenties during the day.":70,"Here is your card back, Mrs. McNally. ":27,"Take your card back, Mrs. McNally. ":25,"I give your card back, Mrs. McNally. ":26,"Well ma'am it is usually around zero degrees at night and warms to about six degrees during the day.":70,"Well ma'am it can be usually around zero degrees at night and will become about six degrees during the day.":74,"Well ma'am it is usually around zero degrees at the night and warms to about six degrees at the day.":69,"Yes ma'am, I need to remember to be more specific with our American guests. May I have a contact number where we may reach you?":83,"Yes ma'am, I need to remember to be more specific with our American guests. Where is a contact number where we may reach you?":82,"Yes ma'am, I need to remember to be more specific with our American guests. Where is a contact number so that we may reach you?":84,"Thank you ma'am, but could you please repeat the telephone number?":80,"Thank you ma'am, but your the telephone numbers are?":32,"Thank you ma'am, but what are the telephone numbers again please?":40,"I'm sorry, ma'am, but could you please spell your full name?":68,"When would you like to check in again ma'am?":50,"When would you like to check out again ma'am?":50,"I'm sorry, ma'am, but what was your room view again?":62,"I'm sorry, ma'am, but what was your room type again?":62,"I'm sorry, ma'am, but how many in your party again?":64,"I'm sorry, ma'am, but what was your bed preference again?":72,"I'm sorry, ma'am, but could you please repeat your telephone number again?":90,"Thank you very much, Mrs. McNally. Your confirmation number is E,S,I, one one one six zero nine.":65,"Thank you very much, Mrs. McNally. Your confirmation number is E,S,I, one one one six one zero.":65,"Thank you very much, Mrs. McNally. Your confirmation number is E,S,I, one one two six zero nine.":64,"Actually here is a print out of the reservation for your reference.":138,"Actually here is a print out reservation for your reference.":42,"Actually here is the print out of the reservation for your referral.":46,"You're very welcome, Mrs. McNally. Also please be advised that in the event you need to cancel or alter your reservation, you should do so at least twenty four hours in advance to avoid charges.":131,"You're very welcome, Mrs. McNally. Also please be advised that in the event you need to cancel or alter your reservation, you got to do so at least twenty four hours in advance to avoid charges.":133,"You're very welcome, Mrs. McNally. Also please be advised that in the event you need to cancel or alter your reservation, you've to do so at least twenty four hours in advance to avoid charges.":131,"Is there anything else I can help you with today, Mrs. McNally?":86,"Are there more things I can help you with today, Mrs. McNally?":41,"Is there anything else I would help with today, Mrs. McNally?":41,"Yes ma'am. Thank you for booking at the Prestige and we look forward to seeing you next month during the Holidays.":228,"Yes ma'am. Thanks to you for booking at the Prestige and we look forward to see you next month on the Holidays.":74,"Yes ma'am. Thank you for booking at the Prestige and we look forward to seeing you later this month for the Holidays.":76,"Goodbye Mrs. McNally and enjoy the rest of your day.":74,"Goodbye Mrs. McNally and enjoy your day.":29,"Goodbye Mrs. McNally and have a happy day.":30,"The holidays are good time to stay here, ma'am.   We always have a lot of events and the hotel decoration is quite lovely.":79,"I see, ma'am.  To start, may I have your name please?":29,"Can you please repeat when you will be checking in,  Mrs. McNally?":43,"Just to clarify ma'am.  Your check out date is December twenty eighth?":45,"Yes ma'am, our rates start at $289 per night.":24,">Excuse me ma'am, but we haven't completed the reservation yet.":39,"That's quite alright.  How many people will be in your party, Mrs. McNally?":51,"Our best view is the Harbor Mountain.  It's definitely the most breathtaking.":51,"Yes Ma'am.  A Premier room with that view is available for $448 per night. Shall I go ahead with that?":59,"Of course, ma'am.  There are still some Deluxe rooms available at $399.":41,"Yes, ma'am, the rooms are very nice.  Would you prefer a king size or double bed?":48,"Of course ma'am.  Just to confirm we are looking at a Prestige Preferred, Deluxe, Harbor Mountain view room with a double bed for $399 per night double occupancy for 5 nights.  Is that correct?":120,"Thank you ma'am. We will not charge your card, it is merely to guarantee the room.":51,"I'm sorry ma'am, I was using Celsius.  In Fahrenheit that's about 32 at night and the mid forties during the day.":71,"Here is your card back, Mrs. McNally.":27,"Well ma'am it is usually around zero degrees at night and warms to about 6 degrees during the day.":66,"Yes ma'am, I need to remember to be more specific with our American guests.  May I have a contact number where we may reach you?":83,"Thank you very much, Mrs. McNally. Your confirmation number is ESI 111609.":45,"You're very welcome, Mrs. McNally. Also please be advised that in the event you need to cancel or alter your reservation, you should do so at least 24 hours in advance to avoid charges.":122,"Certainly ma'am, however, unfortunately we are currently fully booked.":46,"Let me check the availabilty for this Christmas.":23,"To start, may I have your name please?":23,"What is your last name again, ma'am?":22,"When would you be staying with us?":20,"Can you please repeat when you will be checking in, Ms. Manitov?":34,"Did you say you would like to make a reservation for?":33,"What month would you like to check in?":44,"What day would you like to check in?":60,"Christmas Day is lovely here.":19,"So when will you be checking out, Ms. Manitov?":22,"Splendid plan Mrs. Manitov.":17,"When did you say you would like to check out?":25,"Sorry but could you repeat when you will be checking out?":34,"Can you please confirm how many days you will be at the Prestige?":42,"How many days will you be at the hotel?":25,"Excuse me but how many days did you say you would like to stay?":41,"I see that if you sign up for our Preference by Prestige program, you will qualify for several exciting benefits. For example, you have a choice of the room view and a complimentary buffet breakfast for two.":144,"Rates start at $289.":11,"Yes Mrs. Manitov. I have included you in our Preference by Prestige program. You will now automatically get these benefits in your booked stay with us.":98,"Wait, I am sorry but I have not completed the reservation yet.":43,"How many people will be in your party, Mrs. Manitov?":31,"Did you have a room preference?":40,"I can recommend the Harbor\/Mountain view, especially as it affords a lovely panoramic view of both.":56,"So I have you booked for three nights in our Premier room for $448 per night. Shall I go ahead with that?":59,"We have a couple of Deluxe rooms still available at $399.":37,"Well Mrs. Manitov, it is high season.":19,"I'm sorry but shall I book you for the Deluxe room?":32,"Excuse me but I didn't get that. Which room would you like to reserve?":46,"Would you prefer a king size or two double beds?":30,"What type of bed would you like to book?":24,"Pardon me but which bed?":17,"Of course ma'am. I have you booked for the Preference by Prestige Deluxe Harbor\/Mountain view room with king size bed for $399 per night double occupancy for 3 nights.":94,"Yes Mrs. Manitov, I believe so. To complete this reservation, we would require a credit card to guarantee the booking.":75,"Which card will you guarantee this reservation with?":34,"I beg your pardon.":26,"May I have your card please? We will not charge your card, it is merely to hold the room.":56,"So I see your expiration date is October twenty fifteen.":40,"Here is your card back, Mrs. Manitov.":20,"Well ma'am it is usually around the freezing point at night and warms to about 6 degrees Celsius during the day.":75,"Yes Mrs. Manitov, it is crisp and cool. May I have a contact number where we may reach you?":54,"Can you please give me the country code?":25,"What is the city code in St. Petersburg?":29,"And the phone number again please.":21,"Excuse me, but can you please repeat your contact number again?":45,"Thank you very much, Mrs. Manitov. Your confirmation number is ESI 111609.":38,"Not a problem Mrs. Manitov. Also please be advised that in the event you need to cancel or alter your reservation, you should do so at least 24 hours in advance to avoid charges.":113,"Is there anything I can help you with today, Mrs. Manitov?":33,"Goodbye Mrs. Manitov and enjoy the rest of your day.":30,"Good afternoon. Welcome to the Prestige. How may I help you?":114,"Very well. When would you like to make the reservation for, sir?":39,"What month would you like to reserve for?":25,"What day will you be arriving?":17,"When would you like to make the reservation for, sir?":32,"Yes sir and when would you like to check out?":26,"What month did you say you would like to check out, sir?":31,"What day would you like to check out?":20,"Could you please repeat when you will be checking out?":31,"How many days will you be staying with us, sir?":28,"Sorry sir, but can you please repeat that?":26,"How many days did you say you would like to stay?":29,"May I have your name, sir?":14,"Can you please spell your first name? Is that with a 'v' or a 'ph'?":37,"Excuse me sir, but can you please repeat your name?":34,"Yes, Mr. Murray you can actually watch the seaplanes take off and land from some of our rooms.":55,"Certainly sir. That is our Harbor\/Mountain view. Let me check availability on those.":43,"Okay I see that there are a couple of rooms available with that view.":43,"Mr. Murray, you have a choice between a Deluxe and a Premier room.":43,"Our Deluxe and Premier Harbor\/Mountain rooms have breathtaking views of the sunsets over the Harbor, Stanley Park, North Shore Mountains and Lion's Gate Park.":97,"The rooms have high speed Internet access, minibars, work desks, Italian linen sheets and Aveda products among other things.":73,"The Deluxe rooms are 33 square meters, while the Premier rooms are 42 square meters.":51,"That is correct. So shall I book the Premier room for you, Mr. Murray?":43,"Certainly sir, a Deluxe then.":19,"I see that we only have double beds for this view and room type currently available. Will that be okay?":68,"And how many people will be in your party?":29,"Sorry Mr. Murray, but can you please repeat that?":32,"Very good. I have you reserved for a Deluxe Harbor\/Mountain view room at $299, single occupancy for 3 days, checking in November 29 and leaving December 2. Is that correct Mr. Murray?":105,"We require a credit card to guarantee this reservation. We accept all major cards. Which would you like to use this afternoon?":85,"Thank you Mr. Murray. I have swiped your card.":30,"Let me check.":8,"No, I am sorry, but your company is not in our database of corporate accounts.":53,"Let me enter in your card's expiration date.":31,"I have entered your expiration date as June 2015.":29,"Here is your card back Mr. Murray. Finally may I have a contact number where we can reach you?":61,"Can you please repeat your whole number again to see if I got it right?":44,"What kind of room would you like to book?":25,"And what view would you like?":17,"Which credit card would you like to use to guarantee this reservation with?":50,"What is the expiration date of the credit card?":33,"May I have a contact number where we may reach you?":31,"Thank you Mr. Murray. Here is a printout of your reservation. I have circled your confirmation number here.":72,"Your  confirmation number is ESI 102209.":20,"Is there anything else I can assist you with this afternoon, Mr. Murray?":46,"Hope you enjoy the rest of your stay in town and see you next month, Mr. Murray.":52,"Good afternoon, Mrs. Ferrari. Is there something else I can help you with?":94,"Good afternoon, Mrs. Ferrari. Do you need to make a reservation?":42,"Good afternoon, Mrs. Ferrari. What do you need?":30,"Yes ma'am. I can help you with that. What are your dates, please?":38,"Yes ma'am. I can help that. What are your date, please?":32,"Yes ma'am. I can help you for that. May I have your dates, please?":39,"And how many people in your party, Mrs. Ferrari?":68,"And how much people in your party, Mrs. Ferrari?":33,"And how many people is in your party, Mrs. Ferrari?":36,"Wow. We are really tight for those dates, ma'am. There are only five rooms available in the hotel.":59,"Oh my. We are really tightened on those dates, ma'am. There are only four rooms available in the hotel.":62,"Wow. We are really tight on those dates, ma'am. There are only four rooms available in the entire hotel.":63,"I'm afraid not, ma'am.":26,"I'm don't think so, ma'am.":15,"Probably not, ma'am.":14,"I'm sorry, Mrs. Ferrari, they don't seem to be available for reservation.":98,"Too bad, Mrs. Ferrari, they don't seem to be available for reservation.":48,"Unfortunately, Mrs. Ferrari, they can't be available for reservation.":50,"For those dates, we just have four Deluxe rooms and one Skyline suite.":96,"For those dates, we just have five Deluxe rooms and one Skyline suite.":48,"For those dates, we just have five Deluxe rooms and two Skyline suites.":48,"So that would be May sixteenth to the twentieth ma'am?":70,"So that would be May twelfth to the eighteenth ma'am?":30,"So that would be May fifteenth to the twenty fifth ma'am?":36,"Yes ma'am, I do apologize. It looks like there are three conventions booked during those dates.":60,"Yes ma'am, I am apologizing. It looks like there are three conventions booked during those dates.":62,"Yes ma'am, I do apologize. It looked like there were three conventions booked during those dates.":60,"Can you please repeat that, Mrs. Ferrari?":54,"Can you please say again, Mrs. Ferrari?":25,"Come again, Mrs. Ferrari?":17,"May I suggest that we go ahead and book the Skyline, Mrs. Ferrari?":88,"May I presume that we go ahead and book the Skyline, Mrs. Ferrari?":44,"May I deem that we go ahead and book the Skyline, Mrs. Ferrari?":41,"I think it'll be fine, ma'am. After we book the reservation, I'll speak to Marilyn in corporate sales. She can usually unblock a suite and make it available for one of our special guests.":120,"I think it'll be fine, ma'am. After we book the reservation, I'll speak to Marilyn in corporate sales. She will usually unblock a suite and let it available for one of our special guests.":120,"I think it'll be fine, ma'am. After we book the reservation, I'll speak to Marilyn in corporate sales. She will usually unblock a suite and make it for one of our special guests.":112,"I'm pretty confident she can do it, ma'am. We'll call you when we change your reservation to a larger suite.":69,"I'm pretty confident she can do it, ma'am. We'll call you when we changed the reservation to a larger suite.":69,"I'm pretty confident she can do it, ma'am. We'll call you when we altered reservation to a larger suite.":67,"Thank you, ma'am. I'll take care of it.":21,"Thank you, ma'am. I'll have did it.":19,"Thank you, ma'am. I'll be the one.":18,"Before you leave, Mrs. Ferrari, could you please give me your contact number?":98,"Before you leave, Mrs. Ferrari, please to give me your contact number?":46,"Before you leave, Mrs. Ferrari, could you please allow me your contact number?":49,"Welcome back Mrs. Ferrari. I've reserved the Skyline Suite for May sixteenth through the twentieth.":65,"Hello Mrs. Ferrari. I've reserve the Skyline Suite for May sixteenth through the twentieth.":59,"You're back Mrs. Ferrari. I make a reservtion for the Skyline Suite for May sixteenth through the twentieth.":62,"Rest assured, madam. It will be fine. Here are your passport, credit card, and a print out of the reservation.":73,"Rest assured, madam. It will be fine. Here is your passport, credit card, and the print out of the reservation.":74,"Rest assured, madam. It will be fine. Here are your passport, credit card, and the reservation.":63,"Your welcome mam. Your confirmation number is E S I three one six zero nine. Its printed on the reservation slip and will be the same number when we change the reservation.":118,"Your welcome mam. Your confirmation number is E S I three one six zero nine. Its print on the reservation slip and it'll be the same number when we changed the reservation.":118,"Your welcome mam. Your confirmation number is E S I three one six zero nine. Its print out on the reservation slip and the same number when we have change the reservation.":116,"Yes ma'am. Thank you for choosing the Prestige and we look forward to seeing you this May.":56,"Yes ma'am. Thank you for choosing the Prestige and we look forward to seeing you this April.":59,"Yes ma'am. Thank you for choosing the Prestige and we look forward to seeing you this March.":58,"Yes ma'am.  I can help you with that.  What are your dates, please?":38,"Wow.  We are really tight for those dates, ma'am.  There are only five rooms available in the hotel.":59,"Yes ma'am, I do apologize.  It looks like there are three conventions booked during those dates.":60,"I think it'll be fine, ma'am.  After we book the reservation, I'll speak to Marilyn in corporate sales.  She can usually unblock a suite and make it available for one of our special guests.":120,"I'm pretty confident she can do it, ma'am.  We'll call you when we change your reservation to a larger suite.":69,"Thank you, ma'am.  I'll take care of it.":21,"Welcome back Mrs. Ferrari.  I've reserved the Skyline Suite for May sixteenth through the twentieth.":65,"Rest assured, madam.  It will be fine.  Here are your passport, credit card, and a print out of the reservation.":73,"You're welcome, ma'am.  Your confirmation number is E, S, I, 3, 1, 6, 0, 9.  It's printed on the reservation slip and will be the same number when we change the reservation.":101,"Yes ma'am.  Thank you for choosing the Prestige and we look forward to seeing you this May.":56,"Yes sir. Do you have an existing reservation or would you like to make one?":49,"Certainly sir. May I have your name please?":25,"Is that your last name, sir?":17,"May I have your first name?":16,"When would you like to check in, Mr. Koukka?":23,"Sorry but what month did you say you wanted to check in?":36,"And what day would you like to check in?":23,"Can you please repeat when you would like to check in?":32,"Excuse me, what month did you say again?":27,"What day did you say you would like to check out?":27,"Can you just repeat the checkout date once more?":31,"How many people will be in your party, Mr. Koukka?":31,"Here is our brochure that shows the three available room types: the Deluxe, the Premier and the Suite.":64,"So which room are you interested in?":24,"Excellent choice, Mr. Koukka. Now we also have three room views: the City, the Inner Harbor and the Harbor\/Mountain. Each has a different breathtaking display. Which would you think your wife would enjoy?":111,"How about the bed? What size would you like?":25,"Of course, Mr. Koukka. You have selected a Deluxe Harbor\/Mountain view room with king size bed and double occupancy. The room rate is $299 per night. Shall we proceed with this booking?":103,"The web address is printed right there in the brochure.":35,"Mr. Koukka, we require a major credit card to guarantee the booking. Which would you like to use today?":64,"Pardon me but can you please repeat that? What card would like to use?":46,"May I have the card so that I can swipe it?":27,"Here is your card sir, thank you. Finally may I have a contact number where we can reach you?":58,"What is the number again?":16,"When will you be checking in?":17,"When will you be checking out?":17,"Which size of bed would you like?":19,"Which room are you interested in?":22,"Which room view are you interested in?":25,"Which card would you like to use to guarantee this reservation?":41,"May I have a contact number where we can reach you?":32,"Can you please spell your name?":19,"Thank you very much, Mr. Koukka. Your confirmation number is ESI 71509. I have printed out this statement for your records.":75,"Is there anything else I can assist you with this afternoon, Mr. Koukka?":43,"Here is a map of the hotel grounds. You may want to see the pool as well as our spa center. I have marked them for your convenience.":86,"Thank you, Mr. Koukka, and have a good day. We look forward to seeing you on the ninth of September.":60,"Have a nice day. Goodbye.":14,"Of course ma'am. When would you like to make the reservation for?":39,"According to my system, that date is available. May I have your name, maam?":48,"Pardon me but what is your last name again?":30,"And when will you be checking out, Miss Funabashi?":23,"Can you please repeat the day and month you would like to check out?":40,"So ma'am, you wll be checking in on the twenty second and checking out on the twenty fourth, right?":59,"I see. But this reservation is for later this month.":34,"Thank you Miss Funabashi, I am glad you and your family like it. So how many guests will be in your party?":63,"So will you require a rollaway bed?":17,"Let me see. My best room deal is for a City view room. Will that be fine?":46,"Here is our brochure that shows what each of the rooms looks like. As you can see, our rooms are the Deluxe, the Premier and the Suites.":82,"Which room type would you like to book?":22,"And what kind of bed would you like in the room, Miss Funabashi?":33,"Excellent. You have selected a Deluxe City view room with double beds and an additional rollaway for triple occupancy for the weekend starting March twenty second to the twenty fourth. Is that correct? Finally the room rate including the rollaway bed is $339 per night.":173,"We require a major credit card to guarantee this reservation. Which card would you like to use this afternoon?":74,"Excuse me, but could you please repeat that?":29,"May I have the card? I would like to swipe it.":27,"Here is your card back. Thank you.":21,"Oh, I am sorry what is the expiration date of your card?":36,"What is your card's expiration month?":26,"What is your card's expiration year?":25,"Thank you. Finally may I have a contact phone number where we can reach you?":47,"Can you please repeat your phone number again?":29,"What date would you like to check in?":21,"What date would you like to checkout?":21,"Can you please spell your full name?":22,"Will you require a rollaway bed?":15,"What room view would you like?":17,"What room type would you like?":17,"What kind of beds would you like?":21,"Which card would you like to use to guarantee this room?":35,"May I have a phone number in case we need to contact you?":36,"Thank you very much, Miss Funabashi. Your confirmation number is ESI 3209. I have printed out this statement for your records.":73,"Is there anything else I can assist you with this afternoon, Miss Funabashi?":41,"The Lobby Lounge right behind you is a cozy cafe and you get to people watch while you enjoy your tea.":64,"Thank you, Miss Funabashi, and have a good day. We look forward to seeing you at the end of the month on the twenty second.":71,"Have a nice time touring the coast. Goodbye.":26,"Pardon me but can you please repeat that?":28,"City view rooms come in different types. Which do you prefer, ma'am?":42}