<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good afternoon. Welcome to the Prestige. How may I help you?]]></question>
    <saythis><![CDATA[Good afternoon. Welcome to the Prestige. How may I help you?]]></saythis>
    <answer rationale="Hey, just wanted to see if I could book a room." value="1" choicesay="Good afternoon. Welcome to the Prestige. How may I help you?"><![CDATA[Good afternoon. Welcome to the Prestige. How may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Certainly sir. Do you have a reservation?]]></question>
    <saythis><![CDATA[Certainly sir. Do you have a reservation?]]></saythis>
    <answer rationale="Heck no. I'm staying over at the Sylvia over in the West End. I just wanted to see if I could book a room here for when the next time I'm in town is all." value="1" choicesay="Certainly sir. Do you have a reservation?"><![CDATA[Certainly sir. Do you have a reservation?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Very well. When would you like to make the reservation for, sir?]]></question>
    <saythis><![CDATA[Very well. When would you like to make the reservation for, sir?]]></saythis>
    <answer rationale="I'm going to be back in your fair city next month on the 29th." value="1" choicesay="Very well. When would you like to make the reservation for, sir?"><![CDATA[Very well. When would you like to make the reservation for, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What month would you like to reserve for?]]></saythis>
    <answer rationale="November." value="1" choicesay="What month would you like to reserve for?"><![CDATA[What month would you like to reserve for?]]></answer>
    <answer rationale="The 29th." value="1" choicesay="What day will you be arriving?"><![CDATA[What day will you be arriving?]]></answer>
    <answer rationale="For November 29." value="1" choicesay="When would you like to make the reservation for, sir?"><![CDATA[When would you like to make the reservation for, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir and when would you like to check out?]]></question>
    <saythis><![CDATA[Yes sir and when would you like to check out?]]></saythis>
    <answer rationale="The second of December please. I'll be back then to follow up on a client of mine.  Yeah, I'm with Ensco Interational. You know us, the offshore oil drilling company. " value="1" choicesay="Yes sir and when would you like to check out?"><![CDATA[Yes sir and when would you like to check out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What month did you say you would like to check out, sir?]]></saythis>
    <answer rationale="Oh, December." value="1" choicesay="What month did you say you would like to check out, sir?"><![CDATA[What month did you say you would like to check out, sir?]]></answer>
    <answer rationale="Second." value="1" choicesay="What day would you like to check out?"><![CDATA[What day would you like to check out?]]></answer>
    <answer rationale="December the second." value="1" choicesay="Could you please repeat when you will be checking out?"><![CDATA[Could you please repeat when you will be checking out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How many days will you be staying with us, sir?]]></question>
    <saythis><![CDATA[How many days will you be staying with us, sir?]]></saythis>
    <answer rationale="Three days is all." value="1" choicesay="How many days will you be staying with us, sir?"><![CDATA[How many days will you be staying with us, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Sorry sir, but can you please repeat that?]]></saythis>
    <answer rationale="I will be staying for 3 days." value="1" choicesay="Sorry sir, but can you please repeat that?"><![CDATA[Sorry sir, but can you please repeat that?]]></answer>
    <answer rationale="Three days is all." value="1" choicesay="How many days did you say you would like to stay?"><![CDATA[How many days did you say you would like to stay?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[May I have your name, sir?]]></question>
    <saythis><![CDATA[May I have your name, sir?]]></saythis>
    <answer rationale="Why yes. It is Steven P. Murray." value="1" choicesay="May I have your name, sir?"><![CDATA[May I have your name, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Can you please spell your first name? Is that with a v or a ph?]]></saythis>
    <answer rationale="It's with a, v: S, T, E, V, E, N." value="1" choicesay="Can you please spell your first name? Is that with a v or a ph?"><![CDATA[Can you please spell your first name? Is that with a 'v' or a 'ph'?]]></answer>
    <answer rationale="M, U, R, R, A, Y. No relation to the actor Bill Murray either. In case you were wondering." value="1" choicesay="Can you please spell your last name? "><![CDATA[Can you please spell your last name?]]></answer>
    <answer rationale="Steven P. Murrary" value="1" choicesay="Excuse me sir, but can you please repeat your name?"><![CDATA[Excuse me sir, but can you please repeat your name?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yeah as I said I'm over at the Sylvia Hotel in the West End. That's fine and all, but I think I prefer looking out over the water. Plus aren't we close to the Harbor Water Airport?]]></question>
    <saythis><![CDATA[Yes, Mr. Murray you can actually watch the seaplanes take off and land from some of our rooms.]]></saythis>
    <answer rationale="Yeah that is what I want to book something facing the airport so I can watch the planes come in and out." value="1" choicesay="Yes, Mr. Murray you can actually watch the seaplanes take off and land from some of our rooms."><![CDATA[Yes, Mr. Murray you can actually watch the seaplanes take off and land from some of our rooms.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Certainly sir. That is our Harbor/Mountain view. Let me check availability on those.]]></question>
    <saythis><![CDATA[Certainly sir. That is our Harbor Mountain view. Let me check availability on those.]]></saythis>
    <answer rationale="I would appreciate that." value="1" choicesay="Certainly sir. That is our Harbor Mountain view. Let me check availability on those."><![CDATA[Certainly sir. That is our Harbor/Mountain view. Let me check availability on those.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Okay I see that there are a couple of rooms available with that view.]]></question>
    <saythis><![CDATA[Okay I see that there are a couple of rooms available with that view. ]]></saythis>
    <answer rationale="Great. I'll take one." value="1" choicesay="Okay I see that there are a couple of rooms available with that view. "><![CDATA[Okay I see that there are a couple of rooms available with that view.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Murray, you have a choice between a Deluxe and a Premier room.]]></question>
    <saythis><![CDATA[Mr. Murray, you have a choice between a Deluxe and a Premier room.]]></saythis>
    <answer rationale="What's the difference?" value="1" choicesay="Mr. Murray, you have a choice between a Deluxe and a Premier room."><![CDATA[Mr. Murray, you have a choice between a Deluxe and a Premier room.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Our Deluxe and Premier Harbor/Mountain rooms have breathtaking views of the sunsets over the Harbor, Stanley Park, North Shore Mountains and Lion's Gate Park.]]></question>
    <saythis><![CDATA[Our Deluxe and Premier Harbor Mountain rooms have breathtaking views of the sunsets over the Harbor, Stanley Park, North Shore Mountains and Lion's Gate Park.]]></saythis>
    <answer rationale="Yeah go on. Sounds good so far. Remember that I want to see the planes." value="1" choicesay="Our Deluxe and Premier Harbor Mountain rooms have breathtaking views of the sunsets over the Harbor, Stanley Park, North Shore Mountains and Lion's Gate Park."><![CDATA[Our Deluxe and Premier Harbor/Mountain rooms have breathtaking views of the sunsets over the Harbor, Stanley Park, North Shore Mountains and Lion's Gate Park.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[The rooms have high speed Internet access, minibars, work desks, Italian linen sheets and Aveda products among other things.]]></question>
    <saythis><![CDATA[The rooms have high speed Internet access, minibars, work desks, Italian linen sheets and Aveda products among other things.]]></saythis>
    <answer rationale="Yeah that sounds good too. So what is the main difference between the two rooms?" value="1" choicesay="The rooms have high speed Internet access, minibars, work desks, Italian linen sheets and Aveda products among other things."><![CDATA[The rooms have high speed Internet access, minibars, work desks, Italian linen sheets and Aveda products among other things.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[The Deluxe rooms are 33 square meters, while the Premier rooms are 42 square meters.]]></question>
    <saythis><![CDATA[The Deluxe rooms are 33 square meters, while the Premier rooms are 42 square meters.##The Deluxe rooms are thirty-three square meters, while the Premier rooms are forty-two square meters.]]></saythis>
    <answer rationale="Oh I see. It's just the size of the room that makes them so different." value="1" choicesay="The Deluxe rooms are 33 square meters, while the Premier rooms are 42 square meters.##The Deluxe rooms are thirty-three square meters, while the Premier rooms are forty-two square meters."><![CDATA[The Deluxe rooms are 33 square meters, while the Premier rooms are 42 square meters.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[That is correct. So shall I book the Premier room for you, Mr. Murray?]]></question>
    <saythis><![CDATA[That is correct. So shall I book the Premier room for you, Mr. Murray?]]></saythis>
    <answer rationale="No, I think I'm okay with just the Deluxe. When I'm asleep I won't know what size room I'm in anyway." value="1" choicesay="That is correct. So shall I book the Premier room for you, Mr. Murray?"><![CDATA[That is correct. So shall I book the Premier room for you, Mr. Murray?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Certainly sir, a Deluxe then.]]></question>
    <saythis><![CDATA[Certainly sir, a Deluxe then. ]]></saythis>
    <answer rationale="Great." value="1" choicesay="Certainly sir, a Deluxe then. "><![CDATA[Certainly sir, a Deluxe then.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I see that we only have double beds for this view and room type currently available. Will that be okay?]]></question>
    <saythis><![CDATA[I see that we only have double beds for this view and room type currently available. Will that be okay?]]></saythis>
    <answer rationale="Yeah sure. I'll take what you've got. Just as long as I can have the view." value="1" choicesay="I see that we only have double beds for this view and room type currently available. Will that be okay?"><![CDATA[I see that we only have double beds for this view and room type currently available. Will that be okay?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And how many people will be in your party?]]></question>
    <saythis><![CDATA[And how many people will be in your party?]]></saythis>
    <answer rationale="Two please." value="1" choicesay="And how many people will be in your party?"><![CDATA[And how many people will be in your party?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Sorry Mr. Murray, but can you please repeat that?]]></saythis>
    <answer rationale="Me and my wife." value="1" choicesay="Sorry Mr. Murray, but can you please repeat that?"><![CDATA[Sorry Mr. Murray, but can you please repeat that?]]></answer>
    <answer rationale="Two, me and my wife." value="1" choicesay="I beg your pardon."><![CDATA[I beg your pardon.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Very good. I have you Reserved for a Deluxe Harbor/Mountain view room at $299, single occupancy for 3 days, checking in November 29 and leaving December 2. Is that correct Mr. Murray?]]></question>
    <saythis><![CDATA[Very good. I have you reserved for a Deluxe Harbor Mountain view room at $299, single occupancy for 3 days, checking in November 29 and leaving December 2. Is that correct Mr. Murray?##Very good. I have you reserved for a Deluxe Harbor Mountain view room at two hundred ninety-nine dollars, single occupancy for three days, checking in November twenty-nine and leaving December two. Is that correct Mr. Murray?]]></saythis>
    <answer rationale="Yup that sounds about right." value="1" choicesay="Very good. I have you reserved for a Deluxe Harbor Mountain view room at $299, single occupancy for 3 days, checking in November 29 and leaving December 2. Is that correct Mr. Murray?##Very good. I have you reserved for a Deluxe Harbor Mountain view room at two hundred ninety-nine dollars, single occupancy for three days, checking in November twenty-nine and leaving December two. Is that correct Mr. Murray?"><![CDATA[Very good. I have you reserved for a Deluxe Harbor/Mountain view room at $299, single occupancy for 3 days, checking in November 29 and leaving December 2. Is that correct Mr. Murray?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[We require a credit card to guarantee this reservation. We accept all major cards. Which would you like to use this afternoon?]]></question>
    <saythis><![CDATA[We require a credit card to guarantee this reservation. We accept all major cards. Which would you like to use this afternoon?]]></saythis>
    <answer rationale="I'm going to go with my corporate American Express. Here let me give it to you to swipe." value="1" choicesay="We require a credit card to guarantee this reservation. We accept all major cards. Which would you like to use this afternoon?"><![CDATA[We require a credit card to guarantee this reservation. We accept all major cards. Which would you like to use this afternoon?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Mr. Murray. I have swiped your card.]]></question>
    <saythis><![CDATA[Thank you Mr. Murray. I have swiped your card.]]></saythis>
    <answer rationale="That's great. Hey, by the way, am I qualified for a corporate rate? I forgot to ask." value="1" choicesay="Thank you Mr. Murray. I have swiped your card."><![CDATA[Thank you Mr. Murray. I have swiped your card.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Let me check.]]></question>
    <saythis><![CDATA[Let me check. ]]></saythis>
    <answer rationale="Okey." value="1" choicesay="Let me check. "><![CDATA[Let me check.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[No, I am sorry, but your company is not in our database of corporate accounts.]]></question>
    <saythis><![CDATA[No, I am sorry, but your company is not in our database of corporate accounts.]]></saythis>
    <answer rationale="Figures. I'm going to need to talk to somebody in the office about that when I get back. Anyway that won't affect what we're doing here." value="1" choicesay="No, I am sorry, but your company is not in our database of corporate accounts."><![CDATA[No, I am sorry, but your company is not in our database of corporate accounts.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Let me enter in your card's expiration date.]]></question>
    <saythis><![CDATA[Let me enter in your card's expiration date.]]></saythis>
    <answer rationale="Go right ahead." value="1" choicesay="Let me enter in your card's expiration date."><![CDATA[Let me enter in your card's expiration date.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I have entered your expiration date as June 2015.]]></question>
    <saythis><![CDATA[ I have entered your expiration date as June 2015.## I have entered your expiration date as June 20, 15.## I have entered your expiration date as June two thousand fifteen.]]></saythis>
    <answer rationale="Sure. Whatever it says on the card you have in your hand." value="1" choicesay=" I have entered your expiration date as June 2015.## I have entered your expiration date as June 20, 15.## I have entered your expiration date as June two thousand fifteen."><![CDATA[I have entered your expiration date as June 2015.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Here is your card back Mr. Murray. Finally may I have a contact number where we can reach you?]]></question>
    <saythis><![CDATA[Here is your card back Mr. Murray. Finally may I have a contact number where we can reach you?]]></saythis>
    <answer rationale="Alright. My cell phone number is 3, 0, 1, 5, 9, 2, 3, 8, 3, 7." value="1" choicesay="Here is your card back Mr. Murray. Finally may I have a contact number where we can reach you?"><![CDATA[Here is your card back Mr. Murray. Finally may I have a contact number where we can reach you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[What is your country code?]]></saythis>
    <answer rationale="It's the US, so it's 1." value="1" choicesay="What is your country code?"><![CDATA[What is your country code?]]></answer>
    <answer rationale="Three oh one." value="1" choicesay="What is your area code?"><![CDATA[What is your area code?]]></answer>
    <answer rationale="5, 9, 2, 3, 8, 3, 7" value="1" choicesay="What is your phone number?"><![CDATA[What is your phone number?]]></answer>
    <answer rationale="1, 3, 0, 1, 5, 9, 2, 3, 8, 3, 7" value="1" choicesay="Can you please repeat your whole number again to see if I got it right?"><![CDATA[Can you please repeat your whole number again to see if I got it right?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> to make the reservation.</span>]]></question>
    <saythis><![CDATA[What day would you like to check in?]]></saythis>
    <answer rationale="For November 29." value="1" choicesay="What day would you like to check in?"><![CDATA[What day would you like to check in?]]></answer>
    <answer rationale="December the second." value="1" choicesay="What day would you like to check out?"><![CDATA[What day would you like to check out?]]></answer>
    <answer rationale="Two, me and my wife" value="1" choicesay="How many people will be in your party?"><![CDATA[How many people will be in your party?]]></answer>
    <answer rationale="Why yes. It is Steven P. Murray." value="1" choicesay="May I have your name please?"><![CDATA[May I have your name please?]]></answer>
    <answer rationale="A Deluxe." value="1" choicesay="What kind of room would you like to book?"><![CDATA[What kind of room would you like to book?]]></answer>
    <answer rationale="As you said, the Harbor/Mountain view so that I can watch the sea planes come in and out." value="1" choicesay="And what view would you like?"><![CDATA[And what view would you like?]]></answer>
    <answer rationale="As you said, you only have doubles. I'll take what you've got just as long as I can have the view." value="1" choicesay="Do you have a bed preference?"><![CDATA[Do you have a bed preference?]]></answer>
    <answer rationale="I'm going to go with my corporate American Express. Here let me give it to you to swipe." value="1" choicesay="Which credit card would you like to use to guarantee this reservation with?"><![CDATA[Which credit card would you like to use to guarantee this reservation with?]]></answer>
    <answer rationale="Six fifteen" value="1" choicesay="What is the expiration date of the credit card?"><![CDATA[What is the expiration date of the credit card?]]></answer>
    <answer rationale="Alright. My cell phone number is 1, 3, 0, 1, 5, 9, 2, 3, 8, 3, 7." value="1" choicesay="May I have a contact number where we may reach you?"><![CDATA[May I have a contact number where we may reach you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Mr. Murray. Here is a printout of your reservation. I have circled your confirmation number here.]]></question>
    <saythis><![CDATA[Thank you Mr. Murray. Here is a printout of your reservation. I have circled your confirmation number here.]]></saythis>
    <answer rationale="Oh? Where is that?" value="1" choicesay="Thank you Mr. Murray. Here is a printout of your reservation. I have circled your confirmation number here."><![CDATA[Thank you Mr. Murray. Here is a printout of your reservation. I have circled your confirmation number here.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Your  confirmation number is ESI-102209.]]></question>
    <saythis><![CDATA[Your  confirmation number is ESI-102209.##Your  confirmation number is ESI-one hundred two thousand two hundred nine.]]></saythis>
    <answer rationale="Right I see it now. Super." value="1" choicesay="Your  confirmation number is ESI-102209.##Your  confirmation number is ESI-one hundred two thousand two hundred nine."><![CDATA[Your  confirmation number is ESI-102209.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Please be advised that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></question>
    <saythis><![CDATA[Please be advised that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></saythis>
    <answer rationale="Right right. I know the drill." value="1" choicesay="Please be advised that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges."><![CDATA[Please be advised that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Is there anything else I can assist you with this afternoon, Mr. Murray?]]></question>
    <saythis><![CDATA[Is there anything else I can assist you with this afternoon, Mr. Murray?]]></saythis>
    <answer rationale="No, I'm all set. Thanks." value="1" choicesay="Is there anything else I can assist you with this afternoon, Mr. Murray?"><![CDATA[Is there anything else I can assist you with this afternoon, Mr. Murray?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Hope you enjoy the rest of your stay in town and see you next month, Mr. Murray.]]></question>
    <saythis><![CDATA[Hope you enjoy the rest of your stay in town and see you next month, Mr. Murray.]]></saythis>
    <answer rationale="Yes thanks again. See you." value="1" choicesay="Hope you enjoy the rest of your stay in town and see you next month, Mr. Murray."><![CDATA[Hope you enjoy the rest of your stay in town and see you next month, Mr. Murray.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Goodbye.]]></question>
    <saythis><![CDATA[Goodbye.]]></saythis>
    <answer rationale="Goodbye." value="1" choicesay="Goodbye."><![CDATA[Goodbye.]]></answer>
  </question>
</catalog>
