<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good morning, ma'am, welcome to the Prestige. How may I help you?]]></question>
    <saythis><![CDATA[Good morning, ma'am, welcome to the Prestige. How may I help you?]]></saythis>
    <answer rationale="Good morning. Can I make a reservation here?" value="1" choicesay="Good morning, ma'am, welcome to the Prestige. How may I help you?"><![CDATA[Good morning, ma'am, welcome to the Prestige. How may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am, I can help you with that. May I have your name, please?]]></question>
    <saythis><![CDATA[Yes ma'am, I can help you with that. May I have your name, please?]]></saythis>
    <answer rationale="Yes, my name is Sato. Mariko Sato." value="1" choicesay="Yes ma'am, I can help you with that. May I have your name, please?"><![CDATA[Yes ma'am, I can help you with that. May I have your name, please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Can you please spell your first name?]]></saythis>
    <answer rationale="M, A, R, I, K, O" value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]></answer>
    <answer rationale="S, A, T, O" value="1" choicesay="Can you please spell your last name??"><![CDATA[Can you please spell your last name??]]></answer>
    <answer rationale="Mariko Sato" value="1" choicesay="Can you please repeat your name, ma'am?"><![CDATA[Can you please repeat your name, ma'am?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[When will you check in, Ms. Sato?]]></question>
    <saythis><![CDATA[When will you check in, Ms. Sato?]]></saythis>
    <answer rationale="I would like to check in on August 1." value="1" choicesay="When will you check in, Ms. Sato?"><![CDATA[When will you check in, Ms. Sato?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[What month will that be?]]></saythis>
    <answer rationale="August" value="1" choicesay="What month will that be?"><![CDATA[What month will that be?]]></answer>
    <answer rationale="The first" value="1" choicesay="What day will you be checking in?"><![CDATA[What day will you be checking in?]]></answer>
    <answer rationale="August one" value="1" choicesay="I'm sorry but can you please tell me again when you would like to check in?"><![CDATA[I'm sorry but can you please tell me again when you would like to check in?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How many days will you be staying with us, Ms. Sato?]]></question>
    <saythis><![CDATA[How many days will you be staying with us, Ms. Sato?]]></saythis>
    <answer rationale="Just 4 days." value="1" choicesay="How many days will you be staying with us, Ms. Sato?"><![CDATA[How many days will you be staying with us, Ms. Sato?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Can you please confirm your check out date?]]></saythis>
    <answer rationale="August 5." value="1" choicesay="Can you please confirm your check out date?"><![CDATA[Can you please confirm your check out date?]]></answer>
    <answer rationale="August" value="1" choicesay="What month will you be checking out?"><![CDATA[What month will you be checking out?]]></answer>
    <answer rationale="The fifth." value="1" choicesay="What day will you be checking out?"><![CDATA[What day will you be checking out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I see that those dates are available. And how many are in your party?]]></question>
    <saythis><![CDATA[I see that those dates are available. And how many are in your party?]]></saythis>
    <answer rationale="Just two: me and my best friend." value="1" choicesay="I see that those dates are available. And how many are in your party?"><![CDATA[I see that those dates are available. And how many are in your party?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[How many people did you say, Ms. Sato?]]></saythis>
    <answer rationale="Only two people." value="1" choicesay="How many people did you say, Ms. Sato?"><![CDATA[How many people did you say, Ms. Sato?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Very good. Did you have a room view preference?]]></question>
    <saythis><![CDATA[Very good. Did you have a room view preference?]]></saythis>
    <answer rationale="According to my guidebook, you have the best room views in the city." value="1" choicesay="Very good. Did you have a room view preference?"><![CDATA[Very good. Did you have a room view preference?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am we consistently get written about.]]></question>
    <saythis><![CDATA[Yes ma'am we consistently get written about.]]></saythis>
    <answer rationale="I read that I should book an Inner Harbor room." value="1" choicesay="Yes ma'am we consistently get written about."><![CDATA[Yes ma'am we consistently get written about.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Could you please repeat that?]]></saythis>
    <answer rationale="The Inner Harbor view room please." value="1" choicesay="Could you please repeat that?"><![CDATA[Could you please repeat that?]]></answer>
    <answer rationale="Inner Harbor view room please" value="1" choicesay="Which room view did you want to book?"><![CDATA[Which room view did you want to book?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Do you have a preference on the type of room, Ms. Sato?]]></question>
    <saythis><![CDATA[Do you have a preference on the type of room, Ms. Sato?]]></saythis>
    <answer rationale="Just a regular room as long as I have a great view." value="1" choicesay="Do you have a preference on the type of room, Ms. Sato?"><![CDATA[Do you have a preference on the type of room, Ms. Sato?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[We offer 3 types: Deluxe, Premier and Suite.##We offer three types: Deluxe, Premier and Suite.]]></saythis>
    <answer rationale="My guidebook said I should just book a Deluxe. Thank you." value="1" choicesay="We offer 3 types: Deluxe, Premier and Suite.##We offer three types: Deluxe, Premier and Suite."><![CDATA[We offer 3 types: Deluxe, Premier and Suite.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Excellent. Let me go ahead and book that for you. A Deluxe inner Harbor double occupancy is currently priced at $359 per night.]]></question>
    <saythis><![CDATA[Excellent. Let me go ahead and book that for you. A Deluxe inner Harbor double occupancy is currently priced at $359 per night. ##Excellent. Let me go ahead and book that for you. A Deluxe inner Harbor double occupancy is currently priced at three hundred fifty nine dollars per night. ]]></saythis>
    <answer rationale="Yes, I would appreciate that." value="1" choicesay="Excellent. Let me go ahead and book that for you. A Deluxe inner Harbor double occupancy is currently priced at $359 per night. ##Excellent. Let me go ahead and book that for you. A Deluxe inner Harbor double occupancy is currently priced at three hundred fifty nine dollars per night. "><![CDATA[Excellent. Let me go ahead and book that for you. A Deluxe inner Harbor double occupancy is currently priced at $359 per night.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Did you have a preference on the type of bed?]]></question>
    <saythis><![CDATA[Did you have a preference on the type of bed?]]></saythis>
    <answer rationale="Since I will be with my best friend, please reserve double beds for us." value="1" choicesay="Did you have a preference on the type of bed?"><![CDATA[Did you have a preference on the type of bed?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Which bed type would you like, Ms. Sato?]]></saythis>
    <answer rationale="Two double beds please." value="1" choicesay="Which bed type would you like, Ms. Sato?"><![CDATA[Which bed type would you like, Ms. Sato?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Ms. Sato, I will reserve a Deluxe Inner Harbor room with double beds from August 1 to 5, twin sharing for $359 a night.]]></question>
    <saythis><![CDATA[Ms. Sato, I will reserve a Deluxe Inner Harbor room with double beds from August 1st to 5, twin sharing for $359 a night. ##Ms. Sato, I will reserve a Deluxe Inner Harbor room with double beds from August first to five, twin sharing for three hundred fifty nine dollars a night. ]]></saythis>
    <answer rationale="So far so good." value="1" choicesay="Ms. Sato, I will reserve a Deluxe Inner Harbor room with double beds from August 1st to 5, twin sharing for $359 a night. ##Ms. Sato, I will reserve a Deluxe Inner Harbor room with double beds from August first to five, twin sharing for three hundred fifty nine dollars a night. "><![CDATA[Ms. Sato, I will reserve a Deluxe Inner Harbor room with double beds from August 1st to 5, twin sharing for $359 a night.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[We would require a major credit card to guarantee this reservation. Which would you like to use today?]]></question>
    <saythis><![CDATA[We would require a major credit card to guarantee this reservation. Which would you like to use today?]]></saythis>
    <answer rationale="Here is my Mastercard." value="1" choicesay="We would require a major credit card to guarantee this reservation. Which would you like to use today?"><![CDATA[We would require a major credit card to guarantee this reservation. Which would you like to use today?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Which card would you like to use to guarantee your reservation?]]></saythis>
    <answer rationale="Please put it on this Mastercard." value="1" choicesay="Which card would you like to use to guarantee your reservation?"><![CDATA[Which card would you like to use to guarantee your reservation?]]></answer>
    <answer rationale="Mastercard." value="1" choicesay="Excuse me but which card did you say?"><![CDATA[Excuse me but which card did you say?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Let me swipe the card and confirm the credit card number is recorded correctly.]]></question>
    <saythis><![CDATA[Let me swipe the card and confirm the credit card number is recorded correctly.]]></saythis>
    <answer rationale="Oh yes, please do." value="1" choicesay="Let me swipe the card and confirm the credit card number is recorded correctly."><![CDATA[Let me swipe the card and confirm the credit card number is recorded correctly.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I will also enter the expiration date.]]></question>
    <saythis><![CDATA[I will also enter the expiration date.]]></saythis>
    <answer rationale="Of course." value="1" choicesay="I will also enter the expiration date."><![CDATA[I will also enter the expiration date.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Ms. Sato may I have a contact number in case we need to reach you?]]></question>
    <saythis><![CDATA[Ms. Sato may I have a contact number in case we need to reach you?]]></saythis>
    <answer rationale="Yes my cell phone is 8, 1 then 9, 8 then 6, 8, 5, 4, and finally 7, 9, 3, 0." value="1" choicesay="Ms. Sato may I have a contact number in case we need to reach you?"><![CDATA[Ms. Sato may I have a contact number in case we need to reach you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[What is your country code?]]></saythis>
    <answer rationale="It is eighty-one." value="1" choicesay="What is your country code?"><![CDATA[What is your country code?]]></answer>
    <answer rationale="it is ninety-eight." value="1" choicesay="And your area code?"><![CDATA[And your area code?]]></answer>
    <answer rationale="It is 6, 8, 5, 4, 7, 9, 3, 0." value="1" choicesay="What is your phone number?"><![CDATA[What is your phone number?]]></answer>
    <answer rationale="Yes my cell phone is 8, 1 then 9, 8 then 6, 8, 5, 4, and finally 7, 9, 3, 0." value="1" choicesay="Can you please repeat your phone number?"><![CDATA[Can you please repeat your phone number?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> to make the reservation.</span>]]></question>
    <saythis><![CDATA[May I have your name?]]></saythis>
    <answer rationale="Mariko Sato" value="1" choicesay="May I have your name?"><![CDATA[May I have your name?]]></answer>
    <answer rationale="I would like to check in on August 1." value="1" choicesay="When would you like to check-in?"><![CDATA[When would you like to check-in?]]></answer>
    <answer rationale="August 5." value="1" choicesay="When will you checkout?"><![CDATA[When will you checkout?]]></answer>
    <answer rationale="Only two people." value="1" choicesay="How many people will be staying with you?"><![CDATA[How many people will be staying with you?]]></answer>
    <answer rationale="I read that I should book an Inner Harbor room." value="1" choicesay="Do you have a room view preference?"><![CDATA[Do you have a room view preference?]]></answer>
    <answer rationale="My guidebook said I should just book a Deluxe. Thank you." value="1" choicesay="Would you have a preference on the type of room?"><![CDATA[Would you have a preference on the type of room?]]></answer>
    <answer rationale="Two double beds please." value="1" choicesay="Do you have a bed preference?"><![CDATA[Do you have a bed preference?]]></answer>
    <answer rationale="Mastercard." value="1" choicesay="What card would you like to use?"><![CDATA[What card would you like to use?]]></answer>
    <answer rationale="Yes my cell phone is 8, 1 then 9, 8 then 6, 8, 5, 4, and finally 7, 9, 3, 0." value="1" choicesay="May I have a contact phone number when we can reach you?"><![CDATA[May I have a contact phone number when we can reach you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Ms. Sato, your confirmation number is ESI-63009. Let me give you this printout with your information.]]></question>
    <saythis><![CDATA[Thank you Ms. Sato, your confirmation number is ESI-63009. Let me give you this printout with your information.]]></saythis>
    <answer rationale="Oh very good. Thank you." value="1" choicesay="Thank you Ms. Sato, your confirmation number is ESI-63009. Let me give you this printout with your information."><![CDATA[Thank you Ms. Sato, your confirmation number is ESI-63009. Let me give you this printout with your information.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Please be advised, Ms. Sato, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></question>
    <saythis><![CDATA[Please be advised, Ms. Sato, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></saythis>
    <answer rationale="Quite right. Of course I will." value="1" choicesay="Please be advised, Ms. Sato, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges."><![CDATA[Please be advised, Ms. Sato, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Is there anything else I may help you with?]]></question>
    <saythis><![CDATA[Is there anything else I may help you with?]]></saythis>
    <answer rationale="Yes, how hot is Vancouver in August?" value="1" choicesay="Is there anything else I may help you with?"><![CDATA[Is there anything else I may help you with?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[In August, the weather averages about 17 degrees centrigrade or 63 degrees Faranheit.]]></question>
    <saythis><![CDATA[In August, the weather averages about 17 degrees centigrade or 63 degrees Fahrenheit.##In August, the weather averages about seventeen degrees centigrade or sixty-three degrees Fahrenheit.]]></saythis>
    <answer rationale="I see. Thank you." value="1" choicesay="In August, the weather averages about 17 degrees centigrade or 63 degrees Fahrenheit.##In August, the weather averages about seventeen degrees centigrade or sixty-three degrees Fahrenheit."><![CDATA[In August, the weather averages about 17 degrees centigrade or 63 degrees Fahrenheit.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you for choosing the Prestige and we look forward to seeing you in August. Goodbye.]]></question>
    <saythis><![CDATA[Thank you for choosing the Prestige and we look forward to seeing you in August. Goodbye.]]></saythis>
    <answer rationale="Yes. Goodbye." value="1" choicesay="Thank you for choosing the Prestige and we look forward to seeing you in August. Goodbye."><![CDATA[Thank you for choosing the Prestige and we look forward to seeing you in August. Goodbye.]]></answer>
  </question>
</catalog>
