<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Click Answer the Phone button]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good afternoon, Prestige. This is aaaaa speaking. How may I help you?]]></question>
    <saythis><![CDATA[Good afternoon, Prestige. This is aaaaa speaking. How may I help you?]]></saythis>
    <answer rationale="Good afternoon. I'd like o make a reservation." value="1" choicesay="Good afternoon, Prestige. This is aaaaa speaking. How may I help you?"><![CDATA[Good afternoon, Prestige. This is aaaaa speaking. How may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir, I'd be more than happy to help you with that. Did you have a reservation?]]></question>
    <saythis><![CDATA[Yes sir, I'd be more than happy to help you with that. Did you have a reservation? ]]></saythis>
    <answer rationale="No, I'm calling to make one. " value="1" choicesay="Yes sir, I'd be more than happy to help you with that. Did you have a reservation? "><![CDATA[Yes sir, I'd be more than happy to help you with that. Did you have a reservation?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[May I have your name, please?]]></question>
    <saythis><![CDATA[May I have your name, please?]]></saythis>
    <answer rationale="My name's Gombault." value="1" choicesay="May I have your name, please?"><![CDATA[May I have your name, please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Sir, is that your first name or last name?]]></saythis>
    <answer rationale="Why that's a last name." value="1" choicesay="Sir, is that your first name or last name?"><![CDATA[Sir, is that your first name or last name?]]></answer>
    <answer rationale="Gombault." value="1" choicesay="Can you please repeat your last name?"><![CDATA[Can you please repeat your last name?]]></answer>
    <answer rationale="G as in George, O as in Oscar, M as in Mary, B as in Bravo, A as in Alpha, U as in uh, Uniform, L as in Lima, T as Tango." value="1" choicesay="Can you please spell it?"><![CDATA[Can you please spell it?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir, may I have your first name please?]]></question>
    <saythis><![CDATA[Yes sir, may I have your first name please?]]></saythis>
    <answer rationale="It is Sylvain." value="1" choicesay="Yes sir, may I have your first name please?"><![CDATA[Yes sir, may I have your first name please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Can you please spell that?]]></saythis>
    <answer rationale="Sylvain is S, Y, L, V, A, I, N. and Marc my middle name is M, A, R, C." value="1" choicesay="Can you please spell that?"><![CDATA[Can you please spell that?]]></answer>
    <answer rationale="Sylvain." value="1" choicesay="Can you please repeat your first name?"><![CDATA[Can you please repeat your first name?]]></answer>
    <answer rationale="Sierra, Yankee, Lima, Victory, Alpha, India, November. Then My middle name is Mike, Alpha, Romeo, Charlie. How is that?" value="1" choicesay="Can you please spell your first name again?"><![CDATA[Can you please spell your first name again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir. What day will you be checking in?]]></question>
    <saythis><![CDATA[Yes sir. What day will you be checking in?]]></saythis>
    <answer rationale="May 14." value="1" choicesay="Yes sir. What day will you be checking in?"><![CDATA[Yes sir. What day will you be checking in?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[I'm sorry, but what month?]]></saythis>
    <answer rationale="May" value="1" choicesay="I'm sorry, but what month?"><![CDATA[I'm sorry, but what month?]]></answer>
    <answer rationale="Fourteenth." value="1" choicesay="What day did you say, Mr. Gombault?"><![CDATA[What day did you say, Mr. Gombault?]]></answer>
    <answer rationale="May 14." value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And when will you be checking out?]]></question>
    <saythis><![CDATA[And when will you be checking out?]]></saythis>
    <answer rationale="That would be on May 17." value="1" choicesay="And when will you be checking out?"><![CDATA[And when will you be checking out?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Excuse me, but when did you say?]]></saythis>
    <answer rationale="I believe on May 17." value="1" choicesay="Excuse me, but when did you say?"><![CDATA[Excuse me, but when did you say?]]></answer>
    <answer rationale="May also." value="1" choicesay="What month?"><![CDATA[What month?]]></answer>
    <answer rationale="The seventeenth." value="1" choicesay="What day?"><![CDATA[What day?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I see that those dates are available. And how many are in your party?]]></question>
    <saythis><![CDATA[I see that those dates are available. And how many are in your party?]]></saythis>
    <answer rationale="It's just me and my girlfriend." value="1" choicesay="I see that those dates are available. And how many are in your party?"><![CDATA[I see that those dates are available. And how many are in your party?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[How many people, Mr. Gombault?]]></saythis>
    <answer rationale="Two people." value="1" choicesay="How many people, Mr. Gombault?"><![CDATA[How many people, Mr. Gombault?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Would you have a room preference, Mr. Gombault?]]></question>
    <saythis><![CDATA[Would you have a room preference, Mr. Gombault?]]></saythis>
    <answer rationale="Oh just something simple. Whatever is cheapest will be fine with me." value="1" choicesay="Would you have a room preference, Mr. Gombault?"><![CDATA[Would you have a room preference, Mr. Gombault?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[That would be the Deluxe room, sir.]]></question>
    <saythis><![CDATA[That would be the Deluxe room, sir.]]></saythis>
    <answer rationale="Excellent." value="1" choicesay="That would be the Deluxe room, sir."><![CDATA[That would be the Deluxe room, sir.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Can you please repeat that?]]></saythis>
    <answer rationale="A normal room. What did you call it? A Deluxe?" value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Did you have a room view preference?]]></question>
    <saythis><![CDATA[Did you have a room view preference?]]></saythis>
    <answer rationale="Again just something simple. Whatever is cheapest will be fine with me." value="1" choicesay="Did you have a room view preference?"><![CDATA[Did you have a room view preference?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[That would be the City view, sir.]]></question>
    <saythis><![CDATA[That would be the City view, sir.]]></saythis>
    <answer rationale="Excellent. Wait, what else do you have?" value="1" choicesay="That would be the City view, sir."><![CDATA[That would be the City view, sir.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[We offer City, Inner Harbor and Harbor/Mountain view rooms.]]></question>
    <saythis><![CDATA[We offer City, Inner Harbor and Harbor/Mountain view rooms.]]></saythis>
    <answer rationale="What is the next cheapest view after the City?" value="1" choicesay="We offer City, Inner Harbor and Harbor/Mountain view rooms."><![CDATA[We offer City, Inner Harbor and Harbor/Mountain view rooms.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[That would be the Inner Harbor, sir.]]></question>
    <saythis><![CDATA[That would be the Inner Harbor, sir.]]></saythis>
    <answer rationale="Change my room to the Inner Harbor instead." value="1" choicesay="That would be the Inner Harbor, sir."><![CDATA[That would be the Inner Harbor, sir.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[What room view did you say?]]></saythis>
    <answer rationale="The Inner Harbor view, please." value="1" choicesay="What room view did you say?"><![CDATA[What room view did you say?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Okay sir. I'll go ahead and make this reservation for you. A Deluxe Inner Harbor room double occupancy at $359 per night.]]></question>
    <saythis><![CDATA[Okay sir. I'll go ahead and make this reservation for you. A Deluxe Inner Harbor room double occupancy at $359 per night.##Okay sir. I'll go ahead and make this reservation for you. A Deluxe Inner Harbor room double occupancy at three hundred fifty nine dollars per night.]]></saythis>
    <answer rationale="Excellent." value="1" choicesay="Okay sir. I'll go ahead and make this reservation for you. A Deluxe Inner Harbor room double occupancy at $359 per night.##Okay sir. I'll go ahead and make this reservation for you. A Deluxe Inner Harbor room double occupancy at three hundred fifty nine dollars per night."><![CDATA[Okay sir. I'll go ahead and make this reservation for you. A Deluxe Inner Harbor room double occupancy at $359 per night.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Regarding the bed, do you have a bed preference?]]></question>
    <saythis><![CDATA[Regarding the bed, do you have a bed preference?]]></saythis>
    <answer rationale="Um, let's just go with a double bed." value="1" choicesay="Regarding the bed, do you have a bed preference?"><![CDATA[Regarding the bed, do you have a bed preference?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Which type of bed did you say?]]></saythis>
    <answer rationale="A double." value="1" choicesay="Which type of bed did you say?"><![CDATA[Which type of bed did you say?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[So I have gone ahead and reserved a Deluxe Inner Harbor room with double beds from May 14 to 17, double occupancy for $359 a night.]]></question>
    <saythis><![CDATA[So I have gone ahead and reserved a Deluxe Inner Harbor room with double beds from March 14 to 17, double occupancy for $359 a night. ##So I have gone ahead and reserved a Deluxe Inner Harbor room with double beds from March fouorteen to seventeen, double occupancy for three hundred fifty nine dollars a night. ]]></saythis>
    <answer rationale="Excellent again." value="1" choicesay="So I have gone ahead and reserved a Deluxe Inner Harbor room with double beds from March 14 to 17, double occupancy for $359 a night. ##So I have gone ahead and reserved a Deluxe Inner Harbor room with double beds from March fouorteen to seventeen, double occupancy for three hundred fifty nine dollars a night. "><![CDATA[So I have gone ahead and reserved a Deluxe Inner Harbor room with double beds from March 14 to 17, double occupancy for $359 a night.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Gombault how would you like to guarantee this room? We accept all major cards.]]></question>
    <saythis><![CDATA[Mr. Gombault how would you like to guarantee this room? We accept all major cards.]]></saythis>
    <answer rationale="I'd like you to put it on my Mastercard." value="1" choicesay="Mr. Gombault how would you like to guarantee this room? We accept all major cards."><![CDATA[Mr. Gombault how would you like to guarantee this room? We accept all major cards.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[What card would you like to use to guarantee your room?]]></saythis>
    <answer rationale="Mastercard." value="1" choicesay="What card would you like to use to guarantee your room?"><![CDATA[What card would you like to use to guarantee your room?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes sir. Please read off the card number when you are ready.]]></question>
    <saythis><![CDATA[Yes sir. Please read off the card number when you are ready.]]></saythis>
    <answer rationale="Sure. It's eighty-two, twenty-seven, five, seventy-five, seventy-eight, seventy-three. " value="1" choicesay="Yes sir. Please read off the card number when you are ready."><![CDATA[Yes sir. Please read off the card number when you are ready.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Can you please repeat the number again?]]></saythis>
    <answer rationale="Sure. It's 8, 2, 2, 7, 5, 7, 5, 7, 8, 7, 3." value="1" choicesay="Can you please repeat the number again?"><![CDATA[Can you please repeat the number again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And the expiration date?]]></question>
    <saythis><![CDATA[And the expiration date?]]></saythis>
    <answer rationale="That would be five sixteen." value="1" choicesay="And the expiration date?"><![CDATA[And the expiration date?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[Can you please repeat that again?]]></saythis>
    <answer rationale="May twenty sixteen." value="1" choicesay="Can you please repeat that again?"><![CDATA[Can you please repeat that again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Finally may I have a contact number where we may reach you?]]></question>
    <saythis><![CDATA[Finally may I have a contact number where we may reach you?]]></saythis>
    <answer rationale="Yes that is in France. The number is 3, 3, 6, 7, 3, 7, 5, 5, 2, 1, 0, 2" value="1" choicesay="Finally may I have a contact number where we may reach you?"><![CDATA[Finally may I have a contact number where we may reach you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[What is your country code?]]></saythis>
    <answer rationale="Thirty-three." value="1" choicesay="What is your country code?"><![CDATA[What is your country code?]]></answer>
    <answer rationale="Sixty-seven." value="1" choicesay="And your area code?"><![CDATA[And your area code?]]></answer>
    <answer rationale="3, 7, 5, 5, 2, 1, 0, 2" value="1" choicesay="What is your phone number?"><![CDATA[What is your phone number?]]></answer>
    <answer rationale="Yes that is in France. The number is 3, 3, 6, 7, 3, 7, 5, 5, 2, 1, 0, 2" value="1" choicesay="Can you please repeat your phone number?"><![CDATA[Can you please repeat your phone number?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> to make the reservation.</span>]]></question>
    <saythis><![CDATA[May I have your name?]]></saythis>
    <answer rationale="Sylvain Marc Gombault." value="1" choicesay="May I have your name?"><![CDATA[May I have your name?]]></answer>
    <answer rationale="May 14." value="1" choicesay="When would you like to check-in?"><![CDATA[When would you like to check-in?]]></answer>
    <answer rationale="I believe on May 17." value="1" choicesay="When will you checkout?"><![CDATA[When will you checkout?]]></answer>
    <answer rationale="Two people." value="1" choicesay="How many people will be staying with you?"><![CDATA[How many people will be staying with you?]]></answer>
    <answer rationale="A normal room. What did you call it? A Deluxe?" value="1" choicesay="Would you have a preference on the type of room?"><![CDATA[Would you have a preference on the type of room?]]></answer>
    <answer rationale="The Inner Harbor view, please." value="1" choicesay="Do you have a room view preference?"><![CDATA[Do you have a room view preference?]]></answer>
    <answer rationale="A double." value="1" choicesay="Do you have a bed preference?"><![CDATA[Do you have a bed preference?]]></answer>
    <answer rationale="Mastercard." value="1" choicesay="What card would you like to use?"><![CDATA[What card would you like to use?]]></answer>
    <answer rationale="Sure. It's eighty-two, twenty-seven, five, seventy-five, seventy-eight, seventy-three. " value="1" choicesay="Can you repeat your card number?"><![CDATA[Can you repeat your card number?]]></answer>
    <answer rationale="That would be five sixteen." value="1" choicesay="What is your card's expiration date?"><![CDATA[What is your card's expiration date?]]></answer>
    <answer rationale="Yes that is in France. The number is 3, 3, 6, 7, 3, 7, 5, 5, 2, 1, 0, 2" value="1" choicesay="May I have a contact phone number in case we need to reach you?"><![CDATA[May I have a contact phone number in case we need to reach you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Mr. Gombault, your confirmation number is ESI-32709.]]></question>
    <saythis><![CDATA[Thank you Mr. Gombault, your confirmation number is ESI-32709. ##Thank you Mr. Gombault, your confirmation number is E S I thirty two thousand seven hundred nine. ]]></saythis>
    <answer rationale="Right. Let me write that down." value="1" choicesay="Thank you Mr. Gombault, your confirmation number is ESI-32709. ##Thank you Mr. Gombault, your confirmation number is E S I thirty two thousand seven hundred nine. "><![CDATA[Thank you Mr. Gombault, your confirmation number is ESI-32709.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Please be advised, sir, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></question>
    <saythis><![CDATA[Please be advised, sir, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></saythis>
    <answer rationale="Naturally. " value="1" choicesay="Please be advised, sir, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges."><![CDATA[Please be advised, sir, that in the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Is there anything else I can help you with this afternoon?]]></question>
    <saythis><![CDATA[Is there anything else I can help you with this afternoon?]]></saythis>
    <answer rationale="No thank you." value="1" choicesay="Is there anything else I can help you with this afternoon?"><![CDATA[Is there anything else I can help you with this afternoon?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you for choosing the Prestige and we look forward to seeing you in May. Goodbye.]]></question>
    <saythis><![CDATA[Thank you for choosing the Prestige and we look forward to seeing you in May. Goodbye.]]></saythis>
    <answer rationale="Yes. Goodbye." value="1" choicesay="Thank you for choosing the Prestige and we look forward to seeing you in May. Goodbye."><![CDATA[Thank you for choosing the Prestige and we look forward to seeing you in May. Goodbye.]]></answer>
  </question>
</catalog>
