<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________ ma'am. How may I help you?]]></question>
    <saythis><![CDATA[Good evening ma'am. How may I help you?]]></saythis>
    <answer rationale="Good evening. May I ask you a question?" value="1" choicesay="Good evening ma'am. How may I help you?"><![CDATA[Good evening]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good night ma'am. How may I help you?"><![CDATA[Good night]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good day ma'am. How may I help you?"><![CDATA[Good day]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Certainly ma'am.]]></saythis>
    <answer rationale="I have a headache and need some aspirin. I'd rather not walk too far outside of the hotel. Is there anyplace nearby where I can buy some?" value="1" choicesay="Certainly ma'am."><![CDATA[Certainly ma'am]]></answer>
    <answer rationale="Try again." value="0" choicesay="You betcha."><![CDATA[You betcha]]></answer>
    <answer rationale="Try again." value="0" choicesay="Go on then."><![CDATA[Go on then]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[I'm sorry but could you please repeat that?]]></saythis>
    <answer rationale="I have a headache and need some aspirin. I'd rather not walk too far outside of the hotel. Is there anyplace nearby where I can buy some?" value="1" choicesay="I'm sorry but could you please repeat that?"><![CDATA[I'm sorry but could you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I would recommend you try __________. We usually carry several brands there.]]></question>
    <saythis><![CDATA[I would recommend you try the hotel gift shop. We usually carry several brands there.]]></saythis>
    <answer rationale="Where is your gift shop, dear?" value="1" choicesay="I would recommend you try the hotel gift shop. We usually carry several brands there."><![CDATA[the hotel gift shop]]></answer>
    <answer rationale="Try again." value="0" choicesay="I would recommend you try the hotel pharmacy. We usually carry several brands there."><![CDATA[the hotel pharmacy]]></answer>
    <answer rationale="Try again." value="0" choicesay="I would recommend you try the hotel nurse station. We usually carry several brands there."><![CDATA[the hotel nurse station]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Just turn right and walk down those 2 steps, and then follow that hallway __________ after the second set of steps.]]></question>
    <saythis><![CDATA[Just turn right and walk down those 2 steps, and then follow that hallway to the left and make a right after the second set of steps.##Just turn right and walk down those two steps, and then follow that hallway to the left and make a right after the second set of steps.]]></saythis>
    <answer rationale="Okay, like I am going to the lady's room?" value="1" choicesay="Just turn right and walk down those 2 steps, and then follow that hallway to the left and make a right after the second set of steps.##Just turn right and walk down those two steps, and then follow that hallway to the left and make a right after the second set of steps."><![CDATA[to the left and make a right]]></answer>
    <answer rationale="Try again." value="0" choicesay="Just turn right and walk down those 2 steps, and then follow that hallway to the right and make a right after the second set of steps.##Just turn right and walk down those two steps, and then follow that hallway to the right and make a right after the second set of steps."><![CDATA[to the right and make a right]]></answer>
    <answer rationale="Try again." value="0" choicesay="Just turn right and walk down those 2 steps, and then follow that hallway to the left and make a left after the second set of steps.##Just turn right and walk down those two steps, and then follow that hallway to the left and make a left after the second set of steps."><![CDATA[to the left and make a left]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes exactly. You will pass the restrooms on your __________. Then you will come to Tollman's Grill.]]></question>
    <saythis><![CDATA[Yes exactly. You will pass the restrooms on your left and you keep walking straight. Then you will come to Tollman's Grill.]]></saythis>
    <answer rationale="Good and then what?" value="1" choicesay="Yes exactly. You will pass the restrooms on your left and you keep walking straight. Then you will come to Tollman's Grill."><![CDATA[left and you keep walking straight]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes exactly. You will pass the restrooms on your left and you and then make a left. Then you will come to Tollman's Grill."><![CDATA[left and you and then make a left]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes exactly. You will pass the restrooms on your right and you keep walking straight. Then you will come to Tollman's Grill."><![CDATA[right and you keep walking straight]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________ and you will see the entrance to the Gift Shop at the end of the hallway.]]></question>
    <saythis><![CDATA[Walk past the Grill on your left and you will see the entrance to the Gift Shop at the end of the hallway.]]></saythis>
    <answer rationale="I see. Thank you very much." value="1" choicesay="Walk past the Grill on your left and you will see the entrance to the Gift Shop at the end of the hallway."><![CDATA[Walk past the Grill on your left]]></answer>
    <answer rationale="Try again." value="0" choicesay="Walk past the Terrace Garden on your left and you will see the entrance to the Gift Shop at the end of the hallway."><![CDATA[Walk past the Terrace Garden on your left]]></answer>
    <answer rationale="Try again." value="0" choicesay="Walk past the Grill on your right and you will see the entrance to the Gift Shop at the end of the hallway."><![CDATA[Walk past the Grill on your right]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Is there anything else __________, ma'am?]]></question>
    <saythis><![CDATA[Is there anything else I can help you with, ma'am?]]></saythis>
    <answer rationale="So when I get to the bottom of the other steps I turn right?" value="1" choicesay="Is there anything else I can help you with, ma'am?"><![CDATA[I can help you with]]></answer>
    <answer rationale="Try again." value="0" choicesay="Is there anything else I can do to you, ma'am?"><![CDATA[I can do to you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Is there anything else to help you with, ma'am?"><![CDATA[to help you with]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am.  __________ and enjoy the rest of your evening.]]></question>
    <saythis><![CDATA[Yes ma'am.  I hope you feel better soon and enjoy the rest of your evening.]]></saythis>
    <answer rationale="So do I." value="1" choicesay="Yes ma'am.  I hope you feel better soon and enjoy the rest of your evening."><![CDATA[I hope you feel better soon]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am.  I hope you get there in the end and enjoy the rest of your evening."><![CDATA[I hope you get there in the end]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am.  I hope you got better and enjoy the rest of your evening."><![CDATA[I hope you got better]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Goodbye.]]></saythis>
    <answer rationale="Night" value="1" choicesay="Goodbye."><![CDATA[Goodbye]]></answer>
    <answer rationale="Night" value="1" choicesay="Good night."><![CDATA[Good night]]></answer>
    <answer rationale="Try again." value="0" choicesay="Careful now."><![CDATA[Careful now]]></answer>
  </question>
</catalog>
