<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good morning, __________?]]></question>
    <saythis><![CDATA[Good morning, sir, how may I help you?]]></saythis>
    <answer rationale="Hi, I would like to check out please." value="1" choicesay="Good morning, sir, how may I help you?"><![CDATA[sir, how may I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good morning, madam, how may I help you?"><![CDATA[madam, how may I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good morning, sir, what can I do for you?"><![CDATA[sir, what can I do for you]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Certainly sir. May I please have __________?]]></question>
    <saythis><![CDATA[Certainly sir. May I please have your room number?]]></saythis>
    <answer rationale="Uh, yeah it's twenty-two oh nine. The name is Girard." value="1" choicesay="Certainly sir. May I please have your room number?"><![CDATA[your room number]]></answer>
    <answer rationale="Try again." value="0" choicesay="Certainly sir. May I please have your confirmation number?"><![CDATA[your confirmation number]]></answer>
    <answer rationale="Try again." value="0" choicesay="Certainly sir. May I please have your first and middle names?"><![CDATA[your first and middle names]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed</span>]]></question>
    <saythis><![CDATA[I'm sorry sir, could you please repeat that?]]></saythis>
    <answer rationale="Uh, yeah it's twenty-two oh nine. The name is Girard." value="1" choicesay="I'm sorry sir, could you please repeat that?"><![CDATA[I'm sorry sir, could you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[How was your stay with us, __________?]]></question>
    <saythis><![CDATA[How was your stay with us, Dr. Girard?]]></saythis>
    <answer rationale="Amazing as usual. I really love your hotel." value="1" choicesay="How was your stay with us, Dr. Girard?"><![CDATA[Dr. Girard]]></answer>
    <answer rationale="Try again." value="0" choicesay="How was your stay with us, Dr. Lin?"><![CDATA[Dr. Lin]]></answer>
    <answer rationale="Try again." value="0" choicesay="How was your stay with us, Professor Clarkson?"><![CDATA[Professor Clarkson]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________ doctor.]]></question>
    <saythis><![CDATA[I am so glad to hear that doctor.]]></saythis>
    <answer rationale="And most importantly, at the convention I was able to secure some major funding for a project of mine." value="1" choicesay="I am so glad to hear that doctor."><![CDATA[I am so glad to hear that]]></answer>
    <answer rationale="Try again." value="0" choicesay="We are very fortunate doctor."><![CDATA[We are very fortunate]]></answer>
    <answer rationale="Try again." value="0" choicesay="How pleasing to hear doctor."><![CDATA[How pleasing to hear]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  That's great news.]]></question>
    <saythis><![CDATA[Congratulations.  That's great news.]]></saythis>
    <answer rationale="Thank you, I'll be celebrating when I get back to France." value="1" choicesay="Congratulations.  That's great news."><![CDATA[Congratulations]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good luck for you.  That's great news."><![CDATA[Good luck for you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you.  That's great news."><![CDATA[Thank you]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check Out</em> button to proceed</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Print Statement</em> button to proceed</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Here is your __________ doctor.]]></question>
    <saythis><![CDATA[Here is your statement doctor.]]></saythis>
    <answer rationale="Good. Yes I do like your beds here. I slept so peacefully." value="1" choicesay="Here is your statement doctor."><![CDATA[statement]]></answer>
    <answer rationale="Try again." value="0" choicesay="Here is your passport doctor."><![CDATA[passport]]></answer>
    <answer rationale="Try again." value="0" choicesay="Here is your card doctor."><![CDATA[card]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[That's good to hear. Your total is __________.]]></question>
    <saythis><![CDATA[That\'s good to hear. Your total is $1,794.40.##That\'s good to hear. Your total is one thousand seven hundred and ninety four dollars and forty cents.]]></saythis>
    <answer rationale="Great. Can I just review it?" value="1" choicesay="That's good to hear. Your total is $1,794.40.##That's good to hear. Your total is one thousand seven hundred and ninety four dollars and forty cents."><![CDATA[$1,794.40]]></answer>
    <answer rationale="Try again." value="0" choicesay="That's good to hear. Your total is $1,794.26.##That's good to hear. Your total is one thousand seven hundred and ninety four dollars and twenty six cents."><![CDATA[$1,794.26]]></answer>
    <answer rationale="Try again." value="0" choicesay="That's good to hear. Your total is $1,794.85.##That's good to hear. Your total is one thousand seven hundred and ninety four dollars and eighty five cents."><![CDATA[$1,794.85]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Of course Dr. Girard.  __________.]]></question>
    <saythis><![CDATA[Of course Dr. Girard.  Please take your time.]]></saythis>
    <answer rationale="Can you please clarify this? What is this charge?" value="1" choicesay="Of course Dr. Girard.  Please take your time."><![CDATA[Please take your time]]></answer>
    <answer rationale="Try again." value="0" choicesay="Of course Dr. Girard.  Please do as you like."><![CDATA[Please do as you like]]></answer>
    <answer rationale="Try again." value="0" choicesay="Of course Dr. Girard.  Suit yourself."><![CDATA[Suit yourself]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[The $1,031.55 is the total for your room charges, comprising __________ per night plus tax.]]></question>
    <saythis><![CDATA[The $1,031.55 is the total for your room charges, comprising 3 nights at $299 per night plus tax.##The one thousand thirty one dollars and fifty five cents is the total for your room charges, comprising three nights at two hundred and ninety nine dollars per night plus tax.]]></saythis>
    <answer rationale="Right. I understand." value="1" choicesay="The $1,031.55 is the total for your room charges, comprising 3 nights at $299 per night plus tax.##The one thousand thirty one dollars and fifty five cents is the total for your room charges, comprising three nights at two hundred and ninety nine dollars per night plus tax."><![CDATA[3 nights at $299]]></answer>
    <answer rationale="Try again." value="0" choicesay="The $1,031.55 is the total for your room charges, comprising 4 nights at $239 per night plus tax.##The one thousand thirty one dollars and fifty five cents is the total for your room charges, comprising four nights at two hundred and thirty nine dollars per night plus tax."><![CDATA[4 nights at $239]]></answer>
    <answer rationale="Try again." value="0" choicesay="The $1,031.55 is the total for your room charges, comprising 2 nights at $349 per night plus tax.##The one thousand thirty one dollars and fifty five cents is the total for your room charges, comprising two nights at three hundred and forty nine dollars per night plus tax."><![CDATA[2 nights at $349]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And below that are the other charges __________ into categories.]]></question>
    <saythis><![CDATA[And below that are the other charges broken down into categories.]]></saythis>
    <answer rationale="Uh, where is that?" value="1" choicesay="And below that are the other charges broken down into categories."><![CDATA[broken down]]></answer>
    <answer rationale="Try again." value="0" choicesay="And below that are the other charges breaked into categories."><![CDATA[breaked]]></answer>
    <answer rationale="Try again." value="0" choicesay="And below that are the other charges broke into categories."><![CDATA[broke]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Right here Dr. Girard. $3.52 for calls, __________.]]></question>
    <saythis><![CDATA[Right here Dr. Girard. $3.52 for calls, $506.29 for meals, $7.34 for in-room movies  and $245.70 for spa services.##Right here Dr. Girard. Three dollars and fifty  two cents for calls, five hundred and six dollars and twenty nine dollars for meals, seven dollars thirty four cents for in-room movies  and two hundred and forty five dollars and seventy cents for spa services.]]></saythis>
    <answer rationale="I see. I am almost embarrassed to say how much I enjoyed the spa and the Grill." value="1" choicesay="Right here Dr. Girard. $3.52 for calls, $506.29 for meals, $7.34 for in-room movies  and $245.70 for spa services.##Right here Dr. Girard. Three dollars and fifty  two cents for calls, five hundred and six dollars and twenty nine dollars for meals, seven dollars thirty four cents for in-room movies  and two hundred and forty five dollars and seventy cents for spa services."><![CDATA[$506.29 for meals, $7.34 for in-room movies  and $245.70 for spa services]]></answer>
    <answer rationale="Try again." value="0" choicesay="Right here Dr. Girard. $3.52 for calls, $526.23 for meals, $7.34 for in-room movies  and $247.72 for spa services.##Right here Dr. Girard. Three dollars and fifty two cents for calls, five hundred and twenty six dollars and twenty three cents for meals, seven dollars thirty four cents for in-room movies  and two hundred and forty seven dollars and seventy two cents for spa services."><![CDATA[$526.23 for meals, $7.34 for in-room movies  and $247.72 for spa services]]></answer>
    <answer rationale="Try again." value="0" choicesay="Right here Dr. Girard. $3.52 for calls, $506.23 for meals, $7.34 for in-room movies  and $217.72 for spa services.##Right here Dr. Girard. Three dollars and fifty two cents for calls, five hundred and six dollars and twenty three cents for meals, seven dollars thirty four cents for in-room movies  and two hundred and seventeen dollars and seventy two cents for spa services."><![CDATA[$506.23 for meals, $7.34 for in-room movies  and $217.72 for spa services]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________ Dr. Girard. Do you have any other questions about the bill?]]></question>
    <saythis><![CDATA[We hear that a lot Dr. Girard. Do you have any other questions about the bill?]]></saythis>
    <answer rationale="Oh no. It all looks correct." value="1" choicesay="We hear that a lot Dr. Girard. Do you have any other questions about the bill?"><![CDATA[We hear that a lot]]></answer>
    <answer rationale="Try again." value="0" choicesay="You'll be fine Dr. Girard. Do you have any other questions about the bill?"><![CDATA[You'll be fine]]></answer>
    <answer rationale="Try again." value="0" choicesay="You should be Dr. Girard. Do you have any other questions about the bill?"><![CDATA[You should be]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Please sign the bottom of the statement.  __________ the credit card we have on file to settle the bill?]]></question>
    <saythis><![CDATA[Please sign the bottom of the statement.  Shall we use the credit card we have on file to settle the bill?]]></saythis>
    <answer rationale="Oh yes, here is the statement and do use that card." value="1" choicesay="Please sign the bottom of the statement.  Shall we use the credit card we have on file to settle the bill?"><![CDATA[Shall we use]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please sign the bottom of the statement.  We will use the credit card we have on file to settle the bill?"><![CDATA[We will use]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please sign the bottom of the statement.  Should you use the credit card we have on file to settle the bill?"><![CDATA[Should you use]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________ have your card again?]]></question>
    <saythis><![CDATA[May I please have your card again?]]></saythis>
    <answer rationale="Sure. Here you go." value="1" choicesay="May I please have your card again?"><![CDATA[May I please]]></answer>
    <answer rationale="Try again." value="0" choicesay="Do you have your card again?"><![CDATA[Do you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please to give me have your card again?"><![CDATA[Please to give me]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Here you are __________. Please sign here.]]></question>
    <saythis><![CDATA[Here you are Dr. Girard. Please sign here.]]></saythis>
    <answer rationale="Ok. All signed. There you go." value="1" choicesay="Here you are Dr. Girard. Please sign here."><![CDATA[Dr. Girard]]></answer>
    <answer rationale="Try again." value="0" choicesay="Here you are Dr. Gerald. Please sign here."><![CDATA[Dr. Gerald]]></answer>
    <answer rationale="Try again." value="0" choicesay="Here you are Dr. Guard. Please sign here."><![CDATA[Dr. Guard]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope.  __________?]]></question>
    <saythis><![CDATA[Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope.  Is there anything else I can help you with this morning?]]></saythis>
    <answer rationale="Thank you.  I think I am fine.  And my bags?" value="1" choicesay="Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope.  Is there anything else I can help you with this morning?"><![CDATA[Is there anything else I can help you with this morning]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope.  You need anything else?"><![CDATA[You need anything else]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Dr. Girard. I've placed your receipt and statement copy into this envelope.  Can I help you with more?"><![CDATA[Can I help you with more]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Your bags are on that __________ and Peter will wheel them out to the entrance.  Thank you for staying at the Prestige, doctor.]]></question>
    <saythis><![CDATA[Your bags are on that trolley and Peter will wheel them out to the entrance.  Thank you for staying at the Prestige, doctor.]]></saythis>
    <answer rationale="Yes thanks. " value="1" choicesay="Your bags are on that trolley and Peter will wheel them out to the entrance.  Thank you for staying at the Prestige, doctor."><![CDATA[trolley]]></answer>
    <answer rationale="Try again." value="0" choicesay="Your bags are on that car and Peter will wheel them out to the entrance.  Thank you for staying at the Prestige, doctor."><![CDATA[car]]></answer>
    <answer rationale="Try again." value="0" choicesay="Your bags are on that lift and Peter will wheel them out to the entrance.  Thank you for staying at the Prestige, doctor."><![CDATA[lift]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Goodbye.]]></saythis>
    <answer rationale="Bye." value="1" choicesay="Goodbye."><![CDATA[Goodbye]]></answer>
    <answer rationale="Try again." value="0" choicesay="Take care."><![CDATA[Take care]]></answer>
    <answer rationale="Try again." value="0" choicesay="Have a good day."><![CDATA[Have a good day]]></answer>
  </question>
</catalog>
