<?xml version="1.0" encoding="utf-8"?>
<catalog>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Good morning, ma'am. How may I help you?]]]></question>
		<saythis><![CDATA[Good morning, ma'am. How may I help you?]]]></saythis>
		<answer value="1" choicesay="Good morning, ma'am. How may I help you?"><![CDATA[Good morning, ma'am. How may I help you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[May I have your room number please?]]]></question>
		<saythis><![CDATA[May I have your room number please?]]]></saythis>
		<answer value="1" choicesay="May I have your room number please?"><![CDATA[May I have your room number please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> button when ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Sorry but can you please repeat that?]]]></saythis>
		<answer value="1" choicesay="Sorry but can you please repeat that?"><![CDATA[Sorry but can you please repeat that?]]]></answer>
		<answer value="1" choicesay="Excuse me but I didn't get that. What room are you in?"><![CDATA[Excuse me but I didn't get that. What room are you in?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you. May I have your name please?]]]></question>
		<saythis><![CDATA[Thank you. May I have your name please?]]]></saythis>
		<answer value="1" choicesay="Thank you. May I have your name please?"><![CDATA[Thank you. May I have your name please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> button when ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Can you please repeat your name, ma'am?]]]></saythis>
		<answer value="1" choicesay="Can you please repeat your name, ma'am?"><![CDATA[Can you please repeat your name, ma'am?]]]></answer>
		<answer value="1" choicesay="Excuse me what is your last name again?"><![CDATA[Excuse me what is your last name again?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you Ms. Tung. I hope your stay was to your liking.]]]></question>
		<saythis><![CDATA[Thank you Ms. Tung. I hope your stay was to your liking.]]]></saythis>
		<answer value="1" choicesay="Thank you Ms. Tung. I hope your stay was to your liking."><![CDATA[Thank you Ms. Tung. I hope your stay was to your liking.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Very good.]]]></question>
		<saythis><![CDATA[Very good.]]]></saythis>
		<answer value="1" choicesay="Very good."><![CDATA[Very good.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes, as you know, Tollman's Grill has an award-winning chef and wine list.]]]></question>
		<saythis><![CDATA[Yes, as you know, Tollman's Grill has an award-winning chef and wine list.]]]></saythis>
		<answer value="1" choicesay="Yes, as you know, Tollman's Grill has an award-winning chef and wine list."><![CDATA[Yes, as you know, Tollman's Grill has an award-winning chef and wine list.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Check-Out</em> button to proceed.</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Print Statement</em> button to proceed.</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Anyway, Ms. Tung, I have taken the liberty of printing out your statement for your review.]]]></question>
		<saythis><![CDATA[Anyway, Ms. Tung, I have taken the liberty of printing out your statement for your review.]]]></saythis>
		<answer value="1" choicesay="Anyway, Ms. Tung, I have taken the liberty of printing out your statement for your review."><![CDATA[Anyway, Ms. Tung, I have taken the liberty of printing out your statement for your review.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Please initial here and sign at the bottom.]]]></question>
		<saythis><![CDATA[Please initial here and sign at the bottom.]]]></saythis>
		<answer value="1" choicesay="Please initial here and sign at the bottom."><![CDATA[Please initial here and sign at the bottom.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Certainly ma'am. Your room charge is listed here: $239 for one night double occupancy.]]]></question>
		<saythis><![CDATA[Certainly ma'am. Your room charge is listed here: $239 for one night double occupancy.]]]></saythis>
		<answer value="1" choicesay="Certainly ma'am. Your room charge is listed here: $239 for one night double occupancy.##Certainly ma'am. Your room charge is listed here: two hundred and thirty nine dollars for one night double occupancy."><![CDATA[Certainly ma'am. Your room charge is listed here: $239 for one night double occupancy.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[The $35.85 are the room taxes, Ms. Tung.]]]></question>
		<saythis><![CDATA[The $35.85 are the room taxes, Ms. Tung.]]]></saythis>
		<answer value="1" choicesay="The $35.85 are the room taxes, Ms. Tung.##The thirty five dollars and eighty five cents are the room taxes, Ms. Tung."><![CDATA[The $35.85 are the room taxes, Ms. Tung.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[And below that are the Other Charges which include telephone and restaurant bills.]]]></question>
		<saythis><![CDATA[And below that are the Other Charges which include telephone and restaurant bills.]]]></saythis>
		<answer value="1" choicesay="And below that are the Other Charges which include telephone and restaurant bills."><![CDATA[And below that are the Other Charges which include telephone and restaurant bills.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[It looks like several calls totaling $54.92.]]]></question>
		<saythis><![CDATA[It looks like several calls totaling $54.92.]]]></saythis>
		<answer value="1" choicesay="It looks like several calls totaling $54.92.##It looks like several calls totaling fifty four dollars and ninety two cents."><![CDATA[It looks like several calls totaling $54.92.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[I am sorry you feel that way, Ms. Tung, however it appears the calls were made from your room and our tracking software noted them.]]]></question>
		<saythis><![CDATA[I am sorry you feel that way, Ms. Tung, however it appears the calls were made from your room and our tracking software noted them.]]]></saythis>
		<answer value="1" choicesay="I am sorry you feel that way, Ms. Tung, however it appears the calls were made from your room and our tracking software noted them."><![CDATA[I am sorry you feel that way, Ms. Tung, however it appears the calls were made from your room and our tracking software noted them.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes ma'am.]]]></question>
		<saythis><![CDATA[Yes ma'am.]]]></saythis>
		<answer value="1" choicesay="Yes ma'am."><![CDATA[Yes ma'am.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Perhaps these calls were made by your travel companion?]]]></question>
		<saythis><![CDATA[Perhaps these calls were made by your travel companion?]]]></saythis>
		<answer value="1" choicesay="Perhaps these calls were made by your travel companion?"><![CDATA[Perhaps these calls were made by your travel companion?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes that does sound like an issue, but perhaps you can ask her?]]]></question>
		<saythis><![CDATA[Yes that does sound like an issue, but perhaps you can ask her?]]]></saythis>
		<answer value="1" choicesay="Yes that does sound like an issue, but perhaps you can ask her?"><![CDATA[Yes that does sound like an issue, but perhaps you can ask her?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Certainly Ms. Tung. Take your time.]]]></question>
		<saythis><![CDATA[Certainly Ms. Tung. Take your time.]]]></saythis>
		<answer value="1" choicesay="Certainly Ms. Tung. Take your time."><![CDATA[Certainly Ms. Tung. Take your time.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Well that's a relief.]]]></question>
		<saythis><![CDATA[Well that's a relief.]]]></saythis>
		<answer value="1" choicesay="Well that's a relief."><![CDATA[Well that's a relief.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So Ms. Tung, do you accept the charges?]]]></question>
		<saythis><![CDATA[So Ms. Tung, do you accept the charges?]]]></saythis>
		<answer value="1" choicesay="So Ms. Tung, do you accept the charges?"><![CDATA[So Ms. Tung, do you accept the charges?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So do you have any other questions about the bill, Ms. Tung?]]]></question>
		<saythis><![CDATA[So do you have any other questions about the bill, Ms. Tung?]]]></saythis>
		<answer value="1" choicesay="So do you have any other questions about the bill, Ms. Tung?"><![CDATA[So do you have any other questions about the bill, Ms. Tung?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So how would you like to settle your bill this morning?]]]></question>
		<saythis><![CDATA[So how would you like to settle your bill this morning?]]]></saythis>
		<answer value="1" choicesay="So how would you like to settle your bill this morning?"><![CDATA[So how would you like to settle your bill this morning?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Of course Ms. Tung, however I would need the card again to swipe it.]]]></question>
		<saythis><![CDATA[Of course Ms. Tung, however I would need the card again to swipe it.]]]></saythis>
		<answer value="1" choicesay="Of course Ms. Tung, however I would need the card again to swipe it."><![CDATA[Of course Ms. Tung, however I would need the card again to swipe it.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you.]]]></question>
		<saythis><![CDATA[Thank you.]]]></saythis>
		<answer value="1" choicesay="Thank you."><![CDATA[Thank you.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Let me print out the slip for you to sign.]]]></question>
		<saythis><![CDATA[Let me print out the slip for you to sign.]]]></saythis>
		<answer value="1" choicesay="Let me print out the slip for you to sign."><![CDATA[Let me print out the slip for you to sign.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you. Here is your card back and please sign the slip here.]]]></question>
		<saythis><![CDATA[Thank you. Here is your card back and please sign the slip here.]]]></saythis>
		<answer value="1" choicesay="Thank you. Here is your card back and please sign the slip here."><![CDATA[Thank you. Here is your card back and please sign the slip here.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Here is your statement and your receipt. I have stapled them together.]]]></question>
		<saythis><![CDATA[Here is your statement and your receipt. I have stapled them together.]]]></saythis>
		<answer value="1" choicesay="Here is your statement and your receipt. I have stapled them together."><![CDATA[Here is your statement and your receipt. I have stapled them together.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you for staying at the Prestige and we hope to see you in the future.]]]></question>
		<saythis><![CDATA[Thank you for staying at the Prestige and we hope to see you in the future.]]]></saythis>
		<answer value="1" choicesay="Thank you for staying at the Prestige and we hope to see you in the future."><![CDATA[Thank you for staying at the Prestige and we hope to see you in the future.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Think nothing of it. I'm glad we could get that sorted out. Enjoy the rest of your vacation, Ms. Tung.]]]></question>
		<saythis><![CDATA[Think nothing of it. I'm glad we could get that sorted out. Enjoy the rest of your vacation, Ms. Tung.]]]></saythis>
		<answer value="1" choicesay="Think nothing of it. I'm glad we could get that sorted out. Enjoy the rest of your vacation Ms. Tung."><![CDATA[Think nothing of it. I'm glad we could get that sorted out. Enjoy the rest of your vacation Ms. Tung.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Goodbye.]]]></question>
		<saythis><![CDATA[Goodbye.]]]></saythis>
		<answer value="1" choicesay="Goodbye."><![CDATA[Goodbye.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
</catalog>