<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Good morning, sir. Welcome to the Prestige. How may I help you?]]></saythis>
    <answer rationale="Good morning.  I'd like to check out please." value="1" choicesay="Good morning, sir. Welcome to the Prestige. How may I help you?"><![CDATA[Good morning, sir. Welcome to the Prestige. How may I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good afternoon, sir. Welcome to the Prestige. How do I help you?"><![CDATA[Good afternoon, sir. Welcome to the Prestige. How do I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good morning, sir. Welcome to the Prestige. How do I help you?"><![CDATA[Good morning, sir. Welcome to the Prestige. How do I help you]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Yes sir. May I please have your name or room number?]]></saythis>
    <answer rationale="Michael Waiter, room 17 40." value="1" choicesay="Yes sir. May I please have your name or room number?"><![CDATA[Yes sir. May I please have your name or room number]]></answer>
    <answer rationale="Try again." value="0" choicesay="No sir. May I please have your name or room number?"><![CDATA[No sir. May I please have your name or room number]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir. May I take down your name or room number?"><![CDATA[Yes sir. May I take down your name or room number]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Thank you Dr. Waiter, I have your details here.]]></saythis>
    <answer rationale="No need for the doctor.  My assitant must have included the title when she made the reservation." value="1" choicesay="Thank you Dr. Waiter, I have your details here."><![CDATA[Thank you Dr. Waiter, I have your details here]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Mr. Waiter, I have your details here."><![CDATA[Thank you Mr. Waiter, I have your details here]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Dr. Waiter, here is your details."><![CDATA[Thank you Dr. Waiter, here is your details]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Of course Mr. Waiter. So that would be one night in a Skyline Suite at $470 per night?##Of course Mr. Waiter. So that would be one night in a Skyline Suite at four hundred and seventy dollars per night?]]></saythis>
    <answer rationale="Yes, that's correct." value="1" choicesay="Of course Mr. Waiter. So that would be one night in a Skyline Suite at $470 per night?##Of course Mr. Waiter. So that would be one night in a Skyline Suite at four hundred and seventy dollars per night?"><![CDATA[Of course Mr. Waiter. So that would be one night in a Skyline Suite at $470 per night]]></answer>
    <answer rationale="Try again." value="0" choicesay="Of course Mr. Waiter. So that would be one night in an Oceanview Suite at $470 per night?##Of course Mr. Waiter. So that would be one night in an Oceanview Suite at four hundred and seventy dollars per night?"><![CDATA[Of course Mr. Waiter. So that would be one night in an Oceanview Suite at $470 per night]]></answer>
    <answer rationale="Try again." value="0" choicesay="No Mr. Waiter. So that would be one night in a Skyline Suite at $570 per night?##No Mr. Waiter. So that would be one night in a Skyline Suite at five hundred and seventy dollars per night?"><![CDATA[No Mr. Waiter. So that would be one night in a Skyline Suite at $570 per night]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[I hope you had a pleasant night Mr. Waiter.]]></saythis>
    <answer rationale="It was fine." value="1" choicesay="I hope you had a pleasant night Mr. Waiter."><![CDATA[I hope you had a pleasant night Mr. Waiter]]></answer>
    <answer rationale="Try again." value="0" choicesay="I hope you slept a pleasant night Mr. Waiter."><![CDATA[I hope you slept a pleasant night Mr. Waiter]]></answer>
    <answer rationale="Try again." value="0" choicesay="I hope you got a pleasant night Mr. Waiter."><![CDATA[I hope you got a pleasant night Mr. Waiter]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[That's good to hear sir. It'll just be a moment while I print out your statement.]]></saythis>
    <answer rationale="Right" value="1" choicesay="That's good to hear sir. It'll just be a moment while I print out your statement."><![CDATA[That's good to hear sir. It'll just be a moment while I print out your statement]]></answer>
    <answer rationale="Try again." value="0" choicesay="Well done sir. I'll be a moment while I print out your statement."><![CDATA[Well done sir. I'll be a moment while I print out your statement]]></answer>
    <answer rationale="Try again." value="0" choicesay="Of course it was sir. I'll just be a moment while I print out your statement."><![CDATA[Of course it was sir. I'll just be a moment while I print out your statement]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="Right." value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> button when ready to proceed.</span>]]></question>
    <saythis><![CDATA[I beg your pardon, sir, but could you please repeat that?]]></saythis>
    <answer rationale="Michael Waiter, room 17 40." value="1" choicesay="I beg your pardon, sir, but could you please repeat that?"><![CDATA[I beg your pardon, sir, but could you please repeat that?]]></answer>
    <answer rationale="W, A, I, T, E, R" value="1" choicesay="I'm sorry, sir, but could you please spell your last name?"><![CDATA[I'm sorry, sir, but could you please spell your last name?]]></answer>
    <answer rationale="Try again." value="0" choicesay="What was that again, please?"><![CDATA[What was that again, please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[This is your statement, Mr. Waiter. I would appreciate it if you could please review it and then sign it at the bottom.]]></saythis>
    <answer rationale="Thank you." value="1" choicesay="This is your statement, Mr. Waiter. I would appreciate it if you could please review it and then sign it at the bottom."><![CDATA[This is your statement, Mr. Waiter. I would appreciate it if you could please review it and then sign it at the bottom]]></answer>
    <answer rationale="Try again." value="0" choicesay="I have your statement, Mr. Waiter. You can please review it and then sign it at the bottom."><![CDATA[I have your statement, Mr. Waiter. You can please review it and then sign it at the bottom]]></answer>
    <answer rationale="Try again." value="0" choicesay="That's your statement, Mr. Waiter, then review it and sign it at the bottom."><![CDATA[That's your statement, Mr. Waiter, then review it and sign it at the bottom]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Everything looks like it's in order.  But I do have a question.]]></question>
    <saythis><![CDATA[Yes sir, I'd be happy to answer any questions.]]></saythis>
    <answer rationale="I thought that as a foreigner, I would not be subject to any taxes.  But I see that taxes are included in my bill." value="1" choicesay="Yes sir, I'd be happy to answer any questions."><![CDATA[Yes sir, I'd be happy to answer any questions.]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir, anything you say."><![CDATA[Yes sir, anything you say.]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir, I will help you."><![CDATA[Yes sir, I will help you.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Do you live in Canada, Mr. Waiter?]]></saythis>
    <answer rationale="No, I live in Zurich." value="1" choicesay="Do you live in Canada, Mr. Waiter?"><![CDATA[Do you live in Canada, Mr. Waiter]]></answer>
    <answer rationale="Try again." value="0" choicesay="Do you stay in Canada, Mr. Waiter?"><![CDATA[Do you stay in Canada, Mr. Waiter]]></answer>
    <answer rationale="Try again." value="0" choicesay="Do you have a residency in Canada, Mr. Waiter?"><![CDATA[Do you have a residency in Canada, Mr. Waiter]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Then considering the amount of your charges, you are eligible for a tax refund.]]></saythis>
    <answer rationale="That's what I thought." value="1" choicesay="Then considering the amount of your charges, you are eligible for a tax refund."><![CDATA[Then considering the amount of your charges, you are eligible for a tax refund]]></answer>
    <answer rationale="Try again." value="0" choicesay="Then in consideration of the charges, you'll be eligible for a tax refund."><![CDATA[Then in consideration of the charges, you'll be eligible for a tax refund]]></answer>
    <answer rationale="Try again." value="0" choicesay="Then with your charges, you are allowed for a tax refund."><![CDATA[Then with your charges, you are allowed for a tax refund]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[However, sir, it's a refund.  __________.]]></question>
    <saythis><![CDATA[However, sir, it's a refund.  This means that the hotel charges the tax and it's up to the guest to apply for the refund.]]></saythis>
    <answer rationale="Oh, I see.  Do you have any idea how I would do that?" value="1" choicesay="However, sir, it's a refund.  This means that the hotel charges the tax and it's up to the guest to apply for the refund."><![CDATA[This means that the hotel charges the tax and it's up to the guest to apply for the refund]]></answer>
    <answer rationale="Try again." value="0" choicesay="However, sir, it's a refund.  This is meaning that the hotel charges the tax and it's for the guest to apply for the refund."><![CDATA[This is meaning that the hotel charges the tax and it's for the guest to apply for the refund]]></answer>
    <answer rationale="Try again." value="0" choicesay="However, sir, it's a refund.  This means that the hotel charged the tax and it was up to the guest to apply for the refund."><![CDATA[This means that the hotel charged the tax and it was up to the guest to apply for the refund]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  You submit the application there and the government will send you a check.]]></question>
    <saythis><![CDATA[Yes, sir, the easiest way is through the Internet.  You submit the application there and the government will send you a check.]]></saythis>
    <answer rationale="You wouldn't happen to know the address, would you?" value="1" choicesay="Yes, sir, the easiest way is through the Internet.  You submit the application there and the government will send you a check."><![CDATA[Yes, sir, the easiest way is through the Internet]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes, sir, the easiest way was in the Internet.  You submit the application there and the government will send you a check."><![CDATA[Yes, sir, the easiest way was in the Internet]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes, sir, the easiest way is in the Internet.  You submit the application there and the government will send you a check."><![CDATA[Yes, sir, the easiest way is in the Internet]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[The address is w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.]]></saythis>
    <answer rationale="Excuse me for a second, let me write this down.  Can you repeat the address again?" value="1" choicesay="The address is w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors."><![CDATA[The address is www.cra-arc.gc.ca/visitors]]></answer>
    <answer rationale="Try again." value="0" choicesay="Our address is w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors."><![CDATA[Our address is www.cra-arc.gc.ca/visitors]]></answer>
    <answer rationale="Try again." value="0" choicesay="Do w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors."><![CDATA[Do www.cra-arc.gc.ca/visitors]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Certainly sir.  It's w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors.]]></saythis>
    <answer rationale="I've got it.  Thank you very much for the information." value="1" choicesay="Certainly sir.  It's w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors."><![CDATA[Certainly sir. It's www.cra-arc.gc.ca/visitors]]></answer>
    <answer rationale="Try again." value="0" choicesay="Listen carefully, sir.  It's w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors."><![CDATA[Listen carefully, sir. It's www.cra-arc.gc.ca/visitors]]></answer>
    <answer rationale="Try again." value="0" choicesay="Just a moment, sir.  It's w, w, w dot c, r, a, dash, a, r, c dot g, c dot c, a, slash visitors."><![CDATA[Just a moment, sir. It's www.cra-arc.gc.ca/visitors]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check-Out</em> button to proceed.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Print Statement</em> button to proceed.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[You're welcome. Do you have any other questions?]]></saythis>
    <answer rationale="No.  That's it." value="1" choicesay="You're welcome. Do you have any other questions?"><![CDATA[You're welcome. Do you have any other questions]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're welcome. Do you need more?"><![CDATA[You're welcome. Do you need more]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're welcome. What else?"><![CDATA[You're welcome. What else]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Mr. Waiter, your total is $694.37. How would you like to settle the balance?##Mr. Waiter, your total is six hundred and ninety four dollars and thirty seven cents. How would you like to settle the balance?]]></saythis>
    <answer rationale="Cash please.  Here you go." value="1" choicesay="Mr. Waiter, your total is $694.37. How would you like to settle the balance?##Mr. Waiter, your total is six hundred and ninety four dollars and thirty seven cents. How would you like to settle the balance?"><![CDATA[Mr. Waiter, your total is $694.37. How would you like to settle the balance]]></answer>
    <answer rationale="Try again." value="0" choicesay="Mr. Waiter, your total is $540.50. How would you like to settle the balance?##Mr. Waiter, your total is five hundred and forty dollars and fifty cents. How would you like to settle the balance?"><![CDATA[Mr. Waiter, your total is $540.50. How would you like to settle the balance]]></answer>
    <answer rationale="Try again." value="0" choicesay="Mr. Waiter, your total is $153.87. How would you like to settle the balance?##Mr. Waiter, your total is one hundred and fifty three dollars and eighty seven cents. How would you like to settle the balance?"><![CDATA[Mr. Waiter, your total is $153.87. How would you like to settle the balance]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Thank you. I've received $700.##Thank you. I've received seven hundred dollars.]]></saythis>
    <answer rationale="Yes." value="1" choicesay="Thank you. I've received $700.##Thank you. I've received seven hundred dollars."><![CDATA[Thank you. I've received $700]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you. I have $700.##Thank you. I have seven hundred dollars."><![CDATA[Thank you. I have $700]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you. It's $700.##Thank you. It's seven hundred dollars."><![CDATA[Thank you. It's $700]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[It will just be a moment while I print out your receipt and get your change, sir.]]></saythis>
    <answer rationale="Fine." value="1" choicesay="It will just be a moment while I print out your receipt and get your change, sir."><![CDATA[It will just be a moment while I print out your receipt and get your change, sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="It will just be a moment when I print out your receipt and make your change, sir."><![CDATA[It will just be a moment when I print out your receipt and make your change, sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="It will just be a moment so I could print out your receipt and make your change, sir."><![CDATA[It will just be a moment so I could print out your receipt and make your change, sir]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Here is your change, sir. $5.63.##Here is your change, sir. Five dollars and sixty three cents.]]></saythis>
    <answer rationale="Thank you." value="1" choicesay="Here is your change, sir. $5.63.##Here is your change, sir. Five dollars and sixty three cents."><![CDATA[Here is your change, sir. $5.63]]></answer>
    <answer rationale="Try again." value="0" choicesay="There is your change, sir. $15.63.##There is your change, sir. Fifteen dollars and sixty three cents."><![CDATA[There is your change, sir. $15.63]]></answer>
    <answer rationale="Try again." value="0" choicesay="Here is your change, sir. $51.63.##Here is your change, sir. Fifty one dollars and sixty three cents."><![CDATA[Here is your change, sir. $51.63]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[You're welcome Mr. Waiter. I've placed the receipt and your billing statement into this envelope.]]></saythis>
    <answer rationale="Which envelope?" value="1" choicesay="You're welcome Mr. Waiter. I've placed the receipt and your billing statement into this envelope."><![CDATA[You're welcome Mr. Waiter. I've placed the receipt and your billing statement into this envelope]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Mr. Waiter. I've put in the receipt and your billing statement into this envelope."><![CDATA[Thank you Mr. Waiter. I've put in the receipt and your billing statement into this envelope]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're welcome Mr. Waiter. I've put in the receipt and your billing statement into your envelope."><![CDATA[You're welcome Mr. Waiter. I've put in the receipt and your billing statement into your envelope]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[The one I just handed to you, sir. May I help you with anything else?]]></saythis>
    <answer rationale="Oh yes of course.  No I think I'm fine." value="1" choicesay="The one I just handed to you, sir. May I help you with anything else?"><![CDATA[The one I just handed to you, sir. May I help you with anything else]]></answer>
    <answer rationale="Try again." value="0" choicesay="It's in your hands, you fool. May I help you with anything else?"><![CDATA[It's in your hands, you fool. May I help you with anything else]]></answer>
    <answer rationale="Try again." value="0" choicesay="That which I just released for you, sir. May I help you with anything else?"><![CDATA[That which I just released for you, sir. May I help you with anything else]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Well then, thank you for choosing the Prestige, Mr. Waiter, and have a good morning.]]></saythis>
    <answer rationale="Yes, thank you.  Goodbye." value="1" choicesay="Well then, thank you for choosing the Prestige, Mr. Waiter, and have a good morning."><![CDATA[Well then, thank you for choosing the Prestige, Mr. Waiter, and have a good morning]]></answer>
    <answer rationale="Try again." value="0" choicesay="We are done, thank you for choosing the Prestige, Mr. Waiter, and have a good life."><![CDATA[We are done, thank you for choosing the Prestige, Mr. Waiter, and have a good life]]></answer>
    <answer rationale="Try again." value="0" choicesay="Finished, thank you for choosing the Prestige, Mr. Waiter, and take advantage of a good morning."><![CDATA[Finished, thank you for choosing the Prestige, Mr. Waiter, and take advantage of a good morning]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="Yes, thank you.  Goodbye." value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
</catalog>
