<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good afternoon, ma'am.  Welcome to the Prestige.  __________?]]></question>
    <saythis><![CDATA[Good afternoon, ma'am.  Welcome to the Prestige.  How may I help you?]]></saythis>
    <answer rationale="Hello.  I need to check out, please." value="1" choicesay="Good afternoon, ma'am.  Welcome to the Prestige.  How may I help you?"><![CDATA[How may I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good afternoon, ma'am.  Welcome to the Prestige.  How do you do?"><![CDATA[How do you do]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good afternoon, ma'am.  Welcome to the Prestige.  How do I assist you?"><![CDATA[How do I assist you]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  May I please have your last name or room number?]]></question>
    <saythis><![CDATA[Yes ma'am, I can help you with that.  May I please have your last name or room number?]]></saythis>
    <answer rationale="My name is Go." value="1" choicesay="Yes ma'am, I can help you with that.  May I please have your last name or room number?"><![CDATA[Yes ma'am, I can help you with that]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am, I shall help you for that.  May I please have your last name or room number?"><![CDATA[Yes ma'am, I shall help you for that]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am, I help you.  May I please have your last name or room number?"><![CDATA[Yes ma'am, I help you]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Miss Tina Go?  Room 1619?##Miss Tina Go?  Room sixteen, nineteen?]]></saythis>
    <answer rationale="Correct." value="1" choicesay="Miss Tina Go?  Room 1619?##Miss Tina Go?  Room sixteen, nineteen?"><![CDATA[Miss Tina Go?  Room 1619]]></answer>
    <answer rationale="Try again." value="0" choicesay="Mrs. Christina Go?  Room 1619?##Mrs. Christina Go?  Room sixteen, nineteen?"><![CDATA[Mrs. Christina Go?  Room 1619]]></answer>
    <answer rationale="Try again." value="0" choicesay="Mrs. Go?  Room 1916?##Mrs. Go?  Room nineteen, sixteen?"><![CDATA[Mrs. Go?  Room 1916]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[I hope you had a pleasant stay Miss Go.]]></saythis>
    <answer rationale="It was fine.  The hotel is very nice." value="1" choicesay="I hope you had a pleasant stay Miss Go."><![CDATA[I hope you had a pleasant stay Miss Go]]></answer>
    <answer rationale="Try again." value="0" choicesay="I hope you had no problems for your stay Miss Go."><![CDATA[I hope you had no problems for your stay Miss Go]]></answer>
    <answer rationale="Try again." value="0" choicesay="I hope you had the great stay Miss Go."><![CDATA[I hope you had the great stay Miss Go]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you ma'am.  __________?]]></question>
    <saythis><![CDATA[Thank you ma'am.  Just to confirm, your stay was for one night in a Deluxe Inner Harbor room?]]></saythis>
    <answer rationale="Yes, room 16, 19." value="1" choicesay="Thank you ma'am.  Just to confirm, your stay was for one night in a Deluxe Inner Harbor room?"><![CDATA[Just to confirm, your stay was for one night in a Deluxe Inner Harbor room]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you ma'am.  Did you not stay for one night in a Deluxe Inner Harbor room?"><![CDATA[Did you not stay for one night in a Deluxe Inner Harbor room]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you ma'am.  To confirm, your stay is for only one night in a Deluxe Inner Harbor room?"><![CDATA[To confirm, your stay is for only one night in a Deluxe Inner Harbor room]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am.  __________?]]></question>
    <saythis><![CDATA[Yes ma'am.  Did you use the minibar during your stay Miss Go?]]></saythis>
    <answer rationale="No, I didn't." value="1" choicesay="Yes ma'am.  Did you use the minibar during your stay Miss Go?"><![CDATA[Did you use the minibar during your stay Miss Go]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am.  Did you get from the minibar during your stay Miss Go?"><![CDATA[Did you get from the minibar during your stay Miss Go]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am.  Did you take something from the minibar while you were here Miss Go?"><![CDATA[Did you take something from the minibar while you were here Miss Go]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Please give me a moment to print out your statement.]]></saythis>
    <answer rationale="OK." value="1" choicesay="Please give me a moment to print out your statement."><![CDATA[Please give me a moment to print out your statement]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please be patient while I print out your statement."><![CDATA[Please be patient while I print out your statement]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please wait here while I print out your statement."><![CDATA[Please wait here while I print out your statement]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> button when ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry, ma'am.  Could you please spell your last name?]]></saythis>
    <answer rationale="G, O," value="1" choicesay="I'm sorry, ma'am.  Could you please spell your last name?"><![CDATA[I'm sorry, ma'am.  Could you please spell your last name?]]></answer>
    <answer rationale="Try again." value="0" choicesay="I'm sorry, ma'am.  How to spell the last name please?"><![CDATA[I'm sorry, ma'am.  How to spell the last name please?]]></answer>
    <answer rationale="Try again." value="0" choicesay="I'm sorry, ma'am.  How can it be spelled?"><![CDATA[I'm sorry, ma'am.  How can it be spelled?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[The total is $638.65, ma\'am.##The total is six hundred thirty eight dollars and sixty five cents, ma\'am.]]></saythis>
    <answer rationale="That much?  I thought the rate was less than $300." value="1" choicesay="The total is $638.65, ma'am.##The total is six hundred thirty eight dollars and sixty five cents, ma'am."><![CDATA[The total is $638.65, ma'am]]></answer>
    <answer rationale="Try again." value="0" choicesay="The total is $836.65, ma'am.##The total is eight hundred and thirty six dollars and sixty five cents, ma'am."><![CDATA[The total is $836.65, ma'am]]></answer>
    <answer rationale="Try again." value="0" choicesay="The total is $1,638.65, ma'am.##The total is one thousand six hundred and thirty eight dollars and sixty five cents, ma'am."><![CDATA[The total is $1,638.65, ma'am]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am.  The nightly rate is $269.  __________.]]></question>
    <saythis><![CDATA[Yes ma'am. The nightly rate is $269. The other major charges are for meals charged to your room, $311.28.##Yes ma'am. The nightly rate is two hundred and sixty nine dollars. The other major charges are for meals charged to your room, three hundred and eleven dollars and twenty eight cents.]]></saythis>
    <answer rationale="Oh yes.  I forgot I charged the meals to the room.  I guess everything's fine then." value="1" choicesay="Yes ma'am. The nightly rate is $269. The other major charges are for meals charged to your room, $311.28.##Yes ma'am. The nightly rate is two hundred and sixty nine dollars. The other major charges are for meals charged to your room, three hundred and eleven dollars and twenty eight cents."><![CDATA[The other major charges are for meals charged to your room, $311.28]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am. The nightly rate is $269. The other major fees are for meals sent to your room, $311.29.##Yes ma'am. The nightly rate is two hundred and sixty nine dollars. The other major fees are for meals sent to your room, three hundred and eleven dollars and twenty nine cents."><![CDATA[The other major fees are for meals sent to your room, $311.29]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am. The nightly rate is $269. The other major charges is for the meals charged for your room, $311.30.##Yes ma'am. The nightly rate is two hundred dollars and sixty nine cents. The other major charges is for the meals charged for your room, three hundred and eleven and thirty cents."><![CDATA[The other major charges is for the meals charged for your room, $311.30]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Yes ma'am.  How would you like to settle the balance?]]></saythis>
    <answer rationale="I'd like to pay cash please.  What was the balance again?" value="1" choicesay="Yes ma'am.  How would you like to settle the balance?"><![CDATA[Yes ma'am.  How would you like to settle the balance]]></answer>
    <answer rationale="Try again." value="0" choicesay="I see ma'am.  How do want to settle the balance?"><![CDATA[I see ma'am.  How do want to settle the balance]]></answer>
    <answer rationale="Try again." value="0" choicesay="Sorry ma'am.  How are you to settle the balance?"><![CDATA[Sorry ma'am.  How are you to settle the balance]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[$638.65.##Six hundred and thirty eight dollars and sixty five cents.]]></saythis>
    <answer rationale="Here you go." value="1" choicesay="$638.65.##Six hundred and thirty eight dollars and sixty five cents."><![CDATA[$638.65]]></answer>
    <answer rationale="Try again." value="0" choicesay="$628.66.##Six hundred and twenty eight dollars and sixty six cents."><![CDATA[$628.66]]></answer>
    <answer rationale="Try again." value="0" choicesay="$636.38.##Six hundred and thirty six dollars and thirty eight cents."><![CDATA[$636.38]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you ma'am.  __________.]]></question>
    <saythis><![CDATA[Thank you ma'am.  Please just give me a moment to print out your receipt and get your change.]]></saythis>
    <answer rationale="Go right ahead." value="1" choicesay="Thank you ma'am.  Please just give me a moment to print out your receipt and get your change."><![CDATA[Please just give me a moment to print out your receipt and get your change]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you ma'am.  Please just give me a moment to print out your receipt and get you changed."><![CDATA[Please just give me a moment to print out your receipt and get you changed]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you ma'am.  Please just give me a moment so to print the receipt and get the change."><![CDATA[Please just give me a moment so to print the receipt and get the change]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  I've placed your statement and receipt into this envelope.]]></question>
    <saythis><![CDATA[Thank you for waiting Miss Go. Your change is $41.65. I\'ve placed your statement and receipt into this envelope.##Thank you for waiting Miss Go. Your change is forty one dollars and sixty five cents. I\'ve placed your statement and receipt into this envelope.]]></saythis>
    <answer rationale="Thank you." value="1" choicesay="Thank you for waiting Miss Go. Your change is $41.65. I've placed your statement and receipt into this envelope.##Thank you for waiting Miss Go. Your change is forty one dollars and sixty five cents. I've placed your statement and receipt into this envelope."><![CDATA[Thank you for waiting Miss Go.  Your change is $41.65]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you for patiently waiting for a while Miss Go. Your change is $48.66.  I've placed your statement and receipt into this envelope.##Thank you for patiently waiting for a while Miss Go. Your change is forty eight dollars and sixty six cents.  I've placed your statement and receipt into this envelope."><![CDATA[Thank you for patiently waiting for a while Miss Go.  Your change is $48.66]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you for waiting Miss Go. I am giving you change for $41.67.  I've placed your statement and receipt into this envelope.##Thank you for waiting Miss Go. I am giving you change for forty one dollars and sixty seven cents.  I've placed your statement and receipt into this envelope."><![CDATA[Thank you for waiting Miss Go.  I am giving you change for $41.67]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[You're welcome.  Is there anything else I can help you with ma'am?]]></saythis>
    <answer rationale="My bags?" value="1" choicesay="You're welcome.  Is there anything else I can help you with ma'am?"><![CDATA[You're welcome.  Is there anything else I can help you with ma'am]]></answer>
    <answer rationale="Try again." value="0" choicesay="I believe so, ma'am.  Is there nothing else I can help you with ma'am?"><![CDATA[I believe so, ma'am.  Is there nothing else I can help you with ma'am]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're welcome.  Is there nothing else you can help me with ma'am?"><![CDATA[You're welcome.  Is there nothing else you can help me with ma'am]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[William has placed them on the trolley and will accompany you to your vehicle.]]></saythis>
    <answer rationale="I will also need a taxi to the airport." value="1" choicesay="William has placed them on the trolley and will accompany you to your vehicle."><![CDATA[William has placed them on the trolley and will accompany you to your vehicle]]></answer>
    <answer rationale="Try again." value="0" choicesay="William has got it on the trolley and will take you to your vehicle."><![CDATA[William has got it on the trolley and will take you to your vehicle]]></answer>
    <answer rationale="Try again." value="0" choicesay="William has layed them on the trolley and will take you to your vehicle."><![CDATA[William has layed them on the trolley and will take you to your vehicle]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check-Out</em> button to proceed.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Print Statement</em> button to proceed.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  Please take a moment to review it and sign it at the bottom.]]></question>
    <saythis><![CDATA[Here is your statement, ma'am.  Please take a moment to review it and sign it at the bottom.]]></saythis>
    <answer rationale="Thank you.  I'm sorry, it seems I packed away my reading glasses, could you please tell me what the total is?" value="1" choicesay="Here is your statement, ma'am.  Please take a moment to review it and sign it at the bottom."><![CDATA[Here is your statement, ma'am]]></answer>
    <answer rationale="Try again." value="0" choicesay="You are to pay this, ma'am.  Please take a moment to review it and sign it at the bottom."><![CDATA[You are to pay this, ma'am]]></answer>
    <answer rationale="Try again." value="0" choicesay="These are your statement, ma'am.  Please take a moment to review it and sign it at the bottom."><![CDATA[These are your statement, ma'am]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Of course Miss Go. Your total is $638.65.##Of course Miss Go. Your total is six hundred and thirty eight dollars and sixty five cents.]]></saythis>
    <answer rationale="Pardon me, I didn't get that." value="1" choicesay="Of course Miss Go. Your total is $638.65.##Of course Miss Go. Your total is six hundred and thirty eight dollars and sixty five cents."><![CDATA[Of course Miss Go.  Your total is $638.65]]></answer>
    <answer rationale="Try again." value="0" choicesay="Miss Go, I said your total is $638.65.##Miss Go, I said your total is six hundred and thirty eight dollars and sixty five cents."><![CDATA[Miss Go, I said your total is $638.65]]></answer>
    <answer rationale="Try again." value="0" choicesay="To repeat, Miss Go. Your total is $638.65.##To repeat, Miss Go. Your total is six hundred and thirty eight dollars and sixty five cents."><![CDATA[To repeat, Miss Go.  Your total is $638.65]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am.  __________?  Thanks.]]></question>
    <saythis><![CDATA[Yes ma'am.  William could you please ask Karl to hail a cab for Miss Go?  Thanks.]]></saythis>
    <answer rationale="Thank you." value="1" choicesay="Yes ma'am.  William could you please ask Karl to hail a cab for Miss Go?  Thanks."><![CDATA[William could you please ask Karl to hail a cab for Miss Go]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am.  William can you please to ask Karl to hail the cab for Miss Go?  Thanks."><![CDATA[William can you please to ask Karl to hail the cab for Miss Go]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes ma'am.  William could you please to ask Karl for him to hail a cab for Miss Go?  Thanks."><![CDATA[William could you please to ask Karl for him to hail a cab for Miss Go]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[You're welcome.  Is there anything else I can do for you?]]></saythis>
    <answer rationale="No.  Thank you very much." value="1" choicesay="You're welcome.  Is there anything else I can do for you?"><![CDATA[You're welcome.  Is there anything else I can do for you]]></answer>
    <answer rationale="Try again." value="0" choicesay="No problem.  Is there anything else I may do for you?"><![CDATA[No problem.  Is there anything else I may do for you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Think nothing of it.  Was there anything else I should do for you?"><![CDATA[Think nothing of it.  Was there anything else I should do for you]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[My pleasure, ma'am, and thank you for staying at the Prestige.  Have a safe trip.]]></saythis>
    <answer rationale="Thanks.  Goodbye." value="1" choicesay="My pleasure, ma'am, and thank you for staying at the Prestige.  Have a safe trip."><![CDATA[My pleasure, ma'am, and thank you for staying at the Prestige.  Have a safe trip]]></answer>
    <answer rationale="Try again." value="0" choicesay="No worries, ma'am, and thanks for staying at the Prestige.  Have a safe one."><![CDATA[No worries, ma'am, and thanks for staying at the Prestige.  Have a safe one]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good luck, ma'am, and thanks to you for staying at the Prestige.  Have a safe trip."><![CDATA[Good luck, ma'am, and thanks to you for staying at the Prestige.  Have a safe trip]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis/>
    <answer rationale="" value="0" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
</catalog>
