<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Good morning, sir.  How may I help you?]]></saythis>
    <answer rationale="Good morning.  I need to check out.  I'm in a bit of a hurry actually." value="1" choicesay="Good morning, sir.  How may I help you?"><![CDATA[Good morning, sir.  How may I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good morning, madam.  How may I help you?"><![CDATA[Good morning, madam.  How may I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good morning, ma'am.  How do you do?"><![CDATA[Good morning, ma'am.  How do you do]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  May I please have your last name or room number?]]></question>
    <saythis><![CDATA[Yes sir, I shall try to get you checked out as quickly as possible.  May I please have your last name or room number?]]></saythis>
    <answer rationale="The name is Anderson.  Room 13, 21." value="1" choicesay="Yes sir, I shall try to get you checked out as quickly as possible.  May I please have your last name or room number?"><![CDATA[Yes sir, I shall try to get you checked out as quickly as possible]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir, you can check out as quickly as possible.  May I please have your last name or room number?"><![CDATA[Yes sir, you can check out as quickly as possible]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir, I shall check you out so quickly.  May I please have your last name or room number?"><![CDATA[Yes sir, I shall check you out so quickly]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="The name is Anderson.  Room 13, 21." value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> button when ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry, sir.  Could you please spell your last name?]]></saythis>
    <answer rationale="A, N, D, E, R, S, O, N" value="1" choicesay="I'm sorry, sir.  Could you please spell your last name?"><![CDATA[I'm sorry, sir.  Could you please spell your last name?]]></answer>
    <answer rationale="Room 13, 21" value="1" choicesay="I'm sorry, sir.  Could you please repeat the room number?"><![CDATA[I'm sorry, sir.  Could you please repeat the room number?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I have your information here, Dr. Anderson.  __________, is that correct?]]></question>
    <saythis><![CDATA[I have your information here, Dr. Anderson.  Two nights in a Deluxe City view room, is that correct?]]></saythis>
    <answer rationale="Yes, that's right." value="1" choicesay="I have your information here, Dr. Anderson.  Two nights in a Deluxe City view room, is that correct?"><![CDATA[Two nights in a Deluxe City view room]]></answer>
    <answer rationale="Try again." value="0" choicesay="I have your information here, Dr. Anderson.  Three nights in a Premier room, is that correct?"><![CDATA[Three nights in a Premier room]]></answer>
    <answer rationale="Try again." value="0" choicesay="I have your information here, Dr. Anderson.  Two nights in a Deluxe Harbor view room, is that correct?"><![CDATA[Two nights in a Deluxe Harbor view room]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________, Doctor?]]></question>
    <saythis><![CDATA[Was everything to your satisfaction, Doctor?]]></saythis>
    <answer rationale="Yes it was.  I like your hotel very much." value="1" choicesay="Was everything to your satisfaction, Doctor?"><![CDATA[Was everything to your satisfaction]]></answer>
    <answer rationale="Try again." value="0" choicesay="Did you enjoy it, Doctor?"><![CDATA[Did you enjoy it]]></answer>
    <answer rationale="Try again." value="0" choicesay="Are you happy, Doctor?"><![CDATA[Are you happy]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  Please give me a moment to print out your statement.]]></question>
    <saythis><![CDATA[Thank you, sir, I'm glad.  Please give me a moment to print out your statement.]]></saythis>
    <answer rationale="Sure.  No problem." value="1" choicesay="Thank you, sir, I'm glad.  Please give me a moment to print out your statement."><![CDATA[Thank you, sir, I'm glad]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you, sir, you've made me happy.  Please give me a moment to print out your statement."><![CDATA[Thank you, sir, you've made me happy]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you, sir, you are good to me.  Please give me a moment to print out your statement."><![CDATA[Thank you, sir, you are good to me]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="Sure.  No problem." value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check-Out</em> button to proceed.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Print Statement</em> button to proceed.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Here is your statement, Doctor.  __________.]]></question>
    <saythis><![CDATA[Here is your statement, Doctor.  Please take a moment to review it and sign it at the bottom.]]></saythis>
    <answer rationale="Hmm, let me see.  Well, it looks alright to me.  Here you go." value="1" choicesay="Here is your statement, Doctor.  Please take a moment to review it and sign it at the bottom."><![CDATA[Please take a moment to review it and sign it at the bottom]]></answer>
    <answer rationale="Try again." value="0" choicesay="Here is your statement, Doctor.  Please to review it and to sign it at the bottom."><![CDATA[Please to review it and to sign it at the bottom]]></answer>
    <answer rationale="Try again." value="0" choicesay="Here is your statement, Doctor.  Please make a review and then sign it at the bottom."><![CDATA[Please make a review and then sign it at the bottom]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you, Doctor.  __________.  Would you like to use the credit card we have on file for you?]]></question>
    <saythis><![CDATA[Thank you, Doctor.  Your total is $1,120.  Would you like to use the credit card we have on file for you?##Thank you, Doctor.  Your total is one thousand one hundred and twenty dollars.  Would you like to use the credit card we have on file for you?]]></saythis>
    <answer rationale="Yes that's fine." value="1" choicesay="Thank you, Doctor.  Your total is $1,120.  Would you like to use the credit card we have on file for you?##Thank you, Doctor.  Your total is one thousand one hundred and twenty dollars.  Would you like to use the credit card we have on file for you?"><![CDATA[Your total is $1,120]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you, Doctor.  You need to pay $1,120.  Would you like to use the credit card we have on file for you?##Thank you, Doctor.  You need to pay one thousand one hundred and twenty dollars.  Would you like to use the credit card we have on file for you?"><![CDATA[You need to pay $1,120]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you, Doctor.  You will be charged $1,120.  Would you like to use the credit card we have on file for you?##Thank you, Doctor.  You will be charged one thousand one hundred and twenty dollars.  Would you like to use the credit card we have on file for you?"><![CDATA[You will be charged $1,120]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Great.  __________?]]></question>
    <saythis><![CDATA[Great.  May I please have the card again?]]></saythis>
    <answer rationale="Yes, of course.  Here you go." value="1" choicesay="Great.  May I please have the card again?"><![CDATA[May I please have the card again]]></answer>
    <answer rationale="Try again." value="0" choicesay="Great.  Please to give me the card?"><![CDATA[Please to give me the card]]></answer>
    <answer rationale="Try again." value="0" choicesay="Great.  Can I have it from you?"><![CDATA[Can I have it from you]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Doctor.  __________.]]></question>
    <saythis><![CDATA[Thank you Doctor. It will be just a moment while I run the card.]]></saythis>
    <answer rationale="Go ahead." value="1" choicesay="Thank you Doctor. It will be just a moment while I run the card."><![CDATA[It will be just a moment while I run the card]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Doctor. It will be just a moment while I make sure of the card."><![CDATA[It will be just a moment while I make sure of the card]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Doctor. It will be just a moment while I contact the bank about the card."><![CDATA[It will be just a moment while I contact the bank about the card]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Could you please sign the slip at the bottom?]]></saythis>
    <answer rationale="There you go." value="1" choicesay="Could you please sign the slip at the bottom?"><![CDATA[Could you please sign the slip at the bottom]]></answer>
    <answer rationale="Try again." value="0" choicesay="Will you sign at the bottom of the slip please?"><![CDATA[Will you sign at the bottom of the slip please]]></answer>
    <answer rationale="Try again." value="0" choicesay="Can you kindly make a signature at the bottom?"><![CDATA[Can you kindly make a signature at the bottom]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Doctor.  I've placed the receipt and your statement into this envelope.  __________?]]></question>
    <saythis><![CDATA[Thank you Doctor.  I've placed the receipt and your statement into this envelope.  Do you have any luggage Dr. Anderson?]]></saythis>
    <answer rationale="Thank you.  No, I just have this garment bag." value="1" choicesay="Thank you Doctor.  I've placed the receipt and your statement into this envelope.  Do you have any luggage Dr. Anderson?"><![CDATA[Do you have any luggage Dr. Anderson]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Doctor.  I've placed the receipt and your statement into this envelope.  Do you need to transport Dr. Anderson?"><![CDATA[Do you need to transport Dr. Anderson]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you Doctor.  I've placed the receipt and your statement into this envelope.  Do you have what you want Dr. Anderson?"><![CDATA[Do you have what you want Dr. Anderson]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[I see.  Is there anything else I can do for you, Doctor?]]></saythis>
    <answer rationale="Nope, I think I'm set.  Thanks for being quick." value="1" choicesay="I see.  Is there anything else I can do for you, Doctor?"><![CDATA[I see.  Is there anything else I can do for you, Doctor]]></answer>
    <answer rationale="Try again." value="0" choicesay="I didn't notice it.  Can I help you with anything else, Doctor?"><![CDATA[I didn't notice it.  Can I help you with anything else, Doctor]]></answer>
    <answer rationale="Try again." value="0" choicesay="But of course.  Maybe something else, Doctor?"><![CDATA[But of course.  Maybe something esle, Doctor]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[You're very welcome.  __________.]]></question>
    <saythis><![CDATA[You're very welcome.  Thank you for choosing the Prestige, Doctor, and have a good day.]]></saythis>
    <answer rationale="I'll be back the next time I'm Vancouver." value="1" choicesay="You're very welcome.  Thank you for choosing the Prestige, Doctor, and have a good day."><![CDATA[Thank you for choosing the Prestige, Doctor, and have a good day]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're very welcome.  Thank you for choosing the Prestige, Doctor, see you again one day."><![CDATA[Thank you for choosing the Prestige, Doctor, see you again one day]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're very welcome.  The Prestige was a good choice, Doctor, and have a good day."><![CDATA[The Prestige was a good choice, Doctor, and have a good day]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="I'll be back the next time I'm Vancouver." value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis><![CDATA[ ]]></saythis>
    <answer rationale="" value="1" choicesay=" "><![CDATA[ ]]></answer>
  </question>
</catalog>
