<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good afternoon ladies.  Welcome to the Prestige.  How may I help you?]]></question>
    <saythis><![CDATA[Good afternoon ladies.  Welcome to the Prestige.  How may I help you?]]></saythis>
    <answer rationale="Good afternoon.  We'd like to check in please." value="1" choicesay="Good afternoon ladies.  Welcome to the Prestige.  How may I help you?"><![CDATA[Good afternoon ladies.  Welcome to the Prestige.  How may I help you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am.  Do you have a reservation for today?]]></question>
    <saythis><![CDATA[Yes ma'am.  Do you have a reservation for today?]]></saythis>
    <answer rationale="Yes we do.  It's under the name Simpson." value="1" choicesay="Yes ma'am.  Do you have a reservation for today?"><![CDATA[Yes ma'am.  Do you have a reservation for today?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Are you Ms. Runa Simpson?]]></question>
    <saythis><![CDATA[Are you Ms. Runa Simpson?]]></saythis>
    <answer rationale="Yes I am and this is my sister Luna." value="1" choicesay="Are you Ms. Runa Simpson?"><![CDATA[Are you Ms. Runa Simpson?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good afternoon, ma'am.  Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of $299.  Is that correct?]]></question>
    <saythis><![CDATA[Good afternoon, ma'am.  Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of $299.  Is that correct?##Good afternoon, ma'am.  Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of two hundred and ninety nine dollars.  Is that correct?]]></saythis>
    <answer rationale="Yes that's right." value="1" choicesay="Good afternoon, ma'am.  Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of $299.  Is that correct?##Good afternoon, ma'am.  Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of two hundred and ninety nine dollars.  Is that correct?"><![CDATA[Good afternoon, ma'am.  Ms. Simpson, your reservation is for a Deluxe Harbor Mountain room at a nightly rate of $299.  Is that correct?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry ma'am, but could you please spell your last name?]]></saythis>
    <answer rationale="Certainly.  It's spelled S, I, M, P, S, O, N" value="1" choicesay="I'm sorry ma'am, but could you please spell your last name?"><![CDATA[I'm sorry ma'am, but could you please spell your last name?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[And you are scheduled to check out on July 2nd.]]></question>
    <saythis><![CDATA[And you are scheduled to check out on July 2nd.##And you are scheduled to check out on July second.]]></saythis>
    <answer rationale="Correct." value="1" choicesay="And you are scheduled to check out on July 2nd.##And you are scheduled to check out on July second."><![CDATA[And you are scheduled to check out on July 2nd.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Well ladies you will be in for a real treat.  It's Canada Day tomorrow and the main festivities are celebrated right here in Canada Place.]]></question>
    <saythis><![CDATA[Well ladies you will be in for a real treat.  It's Canada Day tomorrow and the main festivities are celebrated right here in Canada Place.]]></saythis>
    <answer rationale="That sounds exciting.  What is Canada Day?" value="1" choicesay="Well ladies you will be in for a real treat.  It's Canada Day tomorrow and the main festivities are celebrated right here in Canada Place."><![CDATA[Well ladies you will be in for a real treat.  It's Canada Day tomorrow and the main festivities are celebrated right here in Canada Place.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[It's like Canadian independence day, Ms. Simpson.  Could you please fill out the registration card and sign it at the bottom, thank you.]]></question>
    <saythis><![CDATA[It's like Canadian independence day, Ms. Simpson.  Could you please fill out the registration card and sign it at the bottom, thank you.]]></saythis>
    <answer rationale="Of course.  Thank you.  Do you have a pen?" value="1" choicesay="It's like Canadian independence day, Ms. Simpson.  Could you please fill out the registration card and sign it at the bottom, thank you."><![CDATA[It's like Canadian independence day, Ms. Simpson.  Could you please fill out the registration card and sign it at the bottom, thank you.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am.  There's one right by your right elbow.]]></question>
    <saythis><![CDATA[Yes ma'am.  There's one right by your right elbow.]]></saythis>
    <answer rationale="Ah.  I didn't see it.  Thank you." value="1" choicesay="Yes ma'am.  There's one right by your right elbow."><![CDATA[Yes ma'am.  There's one right by your right elbow.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[You're welcome.  If you noticed when you came in, the main stage is just down the pier.  Canada Day is one of the biggest events in Vancouver every year.]]></question>
    <saythis><![CDATA[You're welcome.  If you noticed when you came in, the main stage is just down the pier.  Canada Day is one of the biggest events in Vancouver every year.]]></saythis>
    <answer rationale="I see.  When is it?  By the way here's the form." value="1" choicesay="You're welcome.  If you noticed when you came in, the main stage is just down the pier.  Canada Day is one of the biggest events in Vancouver every year."><![CDATA[You're welcome.  If you noticed when you came in, the main stage is just down the pier.  Canada Day is one of the biggest events in Vancouver every year.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you Ms. Simpson.  It's tomorrow.  Could I also please have your passport and credit card?]]></question>
    <saythis><![CDATA[Thank you Ms. Simpson.  It's tomorrow.  Could I also please have your passport and credit card?]]></saythis>
    <answer rationale="Here you are." value="1" choicesay="Thank you Ms. Simpson.  It's tomorrow.  Could I also please have your passport and credit card?"><![CDATA[Thank you Ms. Simpson.  It's tomorrow.  Could I also please have your passport and credit card?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you ma'am.  Please give me a moment to type your details into the system.]]></question>
    <saythis><![CDATA[Thank you ma'am.  Please give me a moment to type your details into the system.]]></saythis>
    <answer rationale="You're welcome." value="1" choicesay="Thank you ma'am.  Please give me a moment to type your details into the system."><![CDATA[Thank you ma'am.  Please give me a moment to type your details into the system.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check In</em> to complete check-in.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you for waiting, ladies.  Here are the passport and credit card.  Your key cards are in the packet and I've written your room number on it.]]></question>
    <saythis><![CDATA[Thank you for waiting, ladies.  Here are the passport and credit card.  Your key cards are in the packet and I've written your room number on it.]]></saythis>
    <answer rationale="That's alright.  What about our luggage?" value="1" choicesay="Thank you for waiting, ladies.  Here are the passport and credit card.  Your key cards are in the packet and I've written your room number on it."><![CDATA[Thank you for waiting, ladies.  Here are the passport and credit card.  Your key cards are in the packet and I've written your room number on it.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Tomas has got it and he will see you up to the room.  Is there anything else I can do for either of you?]]></question>
    <saythis><![CDATA[Tomas has got it and he will see you up to the room.  Is there anything else I can do for either of you?]]></saythis>
    <answer rationale="No I think we are fine.  Thank you and happy Canada Day." value="1" choicesay="Tomas has got it and he will see you up to the room.  Is there anything else I can do for either of you?"><![CDATA[Tomas has got it and he will see you up to the room.  Is there anything else I can do for either of you?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you ma'am and thank you for choosing the Prestige ladies.  Enjoy your stay.]]></question>
    <saythis><![CDATA[Thank you ma'am and thank you for choosing the Prestige ladies.  Enjoy your stay.]]></saythis>
    <answer rationale="We shall." value="1" choicesay="Thank you ma'am and thank you for choosing the Prestige ladies.  Enjoy your stay."><![CDATA[Thank you ma'am and thank you for choosing the Prestige ladies.  Enjoy your stay.]]></answer>
  </question>
</catalog>
