<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Good afternoon, sir.  How may I help you?]]></saythis>
    <answer rationale="My name is Ahvrill.  I have a reservation for today." value="1" choicesay="Good afternoon, sir.  How may I help you?"><![CDATA[Good afternoon, sir.  How may I help you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good day, sir.  What may I help you with?"><![CDATA[Good day, sir.  What may I help you with]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good day, sir.  What can I do you for?"><![CDATA[Good day, sir.  What can I do you for]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Yes sir.  Do you have a reservation?]]></saythis>
    <answer rationale="I just said I had a reservation for today." value="1" choicesay="Yes sir.  Do you have a reservation?"><![CDATA[Yes sir.  Do you have a reservation]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir.  What is your reservation?"><![CDATA[Yes sir.  What is your reservation]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir.  When is your reservation?"><![CDATA[Yes sir.  When is your reservation]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Yes sir, of course.  May I have your confirmation number or last name, please?]]></saythis>
    <answer rationale="Didn't I just say my name is Ahvrill?  I have no idea what my number is." value="1" choicesay="Yes sir, of course.  May I have your confirmation number or last name, please?"><![CDATA[Yes sir, of course.  May I have your confirmation number or last name, please]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir, my fault.  May I get your confirmation number or last name, please?"><![CDATA[Yes sir, my fault.  May I get your confirmation number or last name, please]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir, excuse me.  May I have your number or name, please?"><![CDATA[Yes sir, excuse me.  May I have your number or name, please]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Yes Mr. Overill.  I have your reservation here]]></saythis>
    <answer rationale="Ahvrill.  You pronounce it Ahvrill!" value="0" choicesay="Yes Mr. Overill.  I have your details here."><![CDATA[Yes Mr. Overill.  I have your details here]]></answer>
    <answer rationale="Finally, someone who can pronounce my name. " value="1" choicesay="Yes Mr. Overill.  I have your reservation here"><![CDATA[Yes Mr. Overill.  I have your reservation here]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes Mr. Overill.  You are in the system."><![CDATA[Yes Mr. Overill.  You are in the system]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm very sorry sir, but could you please spell your last name?]]></saythis>
    <answer rationale="Ahvrill.  Just like it sounds.  O, V, E, R, I, L, L.  Ahvrill." value="1" choicesay="I'm very sorry sir, but could you please spell your last name?"><![CDATA[I'm very sorry sir, but could you please spell your last name?]]></answer>
    <answer rationale="Try again." value="0" choicesay="No need to be rude sir, but could you please spell your last name?"><![CDATA[No need to be rude sir, but could you please spell your last name?]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please just spell your last name?"><![CDATA[Please just spell your last name?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[Yes sir.  You reserved a Prestige Suite, with check in date for today and check out on the 13th of this month?##Yes sir.  You reserved a Prestige Suite, with check in date for today and check out on the thirteenth of this month?]]></saythis>
    <answer rationale="I reserved what?  Can you repeat that?" value="1" choicesay="Yes sir.  You reserved a Prestige Suite, with check in date for today and check out on the 13th of this month?##Yes sir.  You reserved a Prestige Suite, with check in date for today and check out on the thirteenth of this month?"><![CDATA[Yes sir.  You reserved a Prestige Suite, with check in date for today and check out on the 13th of this month]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir.  You reserved an Imperial Suite, with check in date for today and check out on the 16th of this month?##Yes sir.  You reserved an Imperial Suite, with check in date for today and check out on the sixteenth of this month?"><![CDATA[Yes sir.  You reserved an Imperial Suite, with check in date for today and check out on the 16th of this month]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir.  You reserved a Skyline Suite, with check in date for today and check out on the 14th of this month?##Yes sir.  You reserved a Skyline Suite, with check in date for today and check out on the fourteenth of this month?"><![CDATA[Yes sir.  You reserved a Skyline Suite, with check in date for today and check out on the 14th of this month]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________?]]></question>
    <saythis><![CDATA[I'm sorry sir.  You reserved a Prestige Suite, with check in on the 9th and check out on the 13th?##I'm sorry sir.  You reserved a Prestige Suite, with check in on the ninth and check out on the thirteenth?]]></saythis>
    <answer rationale="Did you mean that I check in today and leave on the 13th?" value="1" choicesay="I'm sorry sir.  You reserved a Prestige Suite, with check in on the 9th and check out on the 13th?##I'm sorry sir.  You reserved a Prestige Suite, with check in on the ninth and check out on the thirteenth?"><![CDATA[I'm sorry sir.  You reserved a Prestige Suite, with check in on the 9th and check out on the 13th]]></answer>
    <answer rationale="Try again." value="0" choicesay="I'm sorry sir.  You reserved a Prestige Suite, with check in on the 8th and check out on the 13th?##I'm sorry sir.  You reserved a Prestige Suite, with check in on the eighth and check out on the thirteenth?"><![CDATA[I'm sorry sir.  You reserved a Prestige Suite, with check in on the 8th and check out on the 13th]]></answer>
    <answer rationale="Try again." value="0" choicesay="I'm sorry sir.  You reserved a Prestige Suite, with check in on the 9th and check out on the 14th?##I'm sorry sir.  You reserved a Prestige Suite, with check in on the ninth and check out on the fourteenth?"><![CDATA[I'm sorry sir.  You reserved a Prestige Suite, with check in on the 9th and check out on the 14th]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Yes sir.]]></saythis>
    <answer rationale="Well that's what you should say.  But say it clearly, mind you.  What's the rate I'm paying." value="1" choicesay="Yes sir."><![CDATA[Yes sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="I've said it twice already."><![CDATA[I've said it twice already]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yeah that's what I said."><![CDATA[Yeah that's what I said]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[The rate for the suite is $830 per night.##The rate for the suite is eight hundred and thirty dollars per night.]]></saythis>
    <answer rationale="I didn't get you.  How much?" value="1" choicesay="The rate for the suite is $830 per night.##The rate for the suite is eight hundred and thirty dollars per night."><![CDATA[The rate for the suite is $830 per night]]></answer>
    <answer rationale="Try again." value="0" choicesay="The rate for the suite is $530 per night.##The rate for the suite is five hundred and thirty dollars per night."><![CDATA[The rate for the suite is $530 per night]]></answer>
    <answer rationale="Try again." value="0" choicesay="The rate for the suite is $430 per night.##The rate for the suite is four hundred and thirty dollars per night."><![CDATA[The rate for the suite is $430 per night]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[$830 per night, sir.##Eight hundred and thirty dollars per night, sir.]]></saythis>
    <answer rationale="830?  That's right.  Let's go." value="1" choicesay="$830 per night, sir.##Eight hundred and thirty dollars per night, sir."><![CDATA[$830 per night, sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="I said $830 per night, sir.##I said eight hundred and thirty dollars per night, sir."><![CDATA[I said $830 per night, sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="It'll cost you $830 per night, sir.##It'll cost you eight hundred and thirty dollars per night, sir."><![CDATA[It'll cost you $830 per night, sir]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Mr. Overill, please fill out and sign this registration card.]]></saythis>
    <answer rationale="The name is Ahvrill.  Give me that!" value="1" choicesay="Mr. Overill, please fill out and sign this registration card."><![CDATA[Mr. Overill, please fill out and sign this registration card]]></answer>
    <answer rationale="Sure, thanks." value="1" choicesay="Mr. Ahvrill, please fill out and sign this registration card at the bottom"><![CDATA[Mr. Overill, please fill out and sign this registration card at the bottom]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please fill out and sign on the bottom this registration card, Mr. Overill."><![CDATA[Please fill out and sign on the bottom this registration card, Mr. Overill]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Yes sir.  I will also need a photo ID and a credit card, please.]]></saythis>
    <answer rationale="Alright, just give me a moment to fill this out, ok?" value="1" choicesay="Yes sir.  I will also need a photo ID and a credit card, please."><![CDATA[Yes sir.  I will also need a photo ID and a credit card, please]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir.  I am needing a photo ID and a credit card, please."><![CDATA[Yes sir.  I am needing a photo ID and a credit card, please]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir.  I shall also take a photo ID and a credit card, please."><![CDATA[Yes sir.  I shall also take a photo ID and a credit card, please]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check In</em> to complete check-in.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Of course sir.]]></saythis>
    <answer rationale="What's that?" value="1" choicesay="Of course sir."><![CDATA[Of course sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you sir."><![CDATA[Thank you sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're welcome sir."><![CDATA[You're welcome sir]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[I said, of course sir.]]></saythis>
    <answer rationale="Yeah, that's what I thought.  Here you go." value="1" choicesay="I said, of course sir."><![CDATA[I said, of course sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="Please listen, I said, of course sir."><![CDATA[Please listen, I said, of course sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="I say, of course sir."><![CDATA[I say, of course sir]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Thank you sir, please give me a moment to complete the check in process.]]></saythis>
    <answer rationale="Huh?" value="1" choicesay="Thank you sir, please give me a moment to complete the check in process."><![CDATA[Thank you sir, please give me a moment to complete the check in process]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you sir, please allow for completing the check in process."><![CDATA[Thank you sir, please allow for completing the check in process]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you sir, please allow for the completion of the check in process."><![CDATA[Thank you sir, please allow for the completion of the check in process]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you for waiting, sir.  __________.]]></question>
    <saythis><![CDATA[Thank you for waiting, sir.  Your key cards are in the envelope and I've written your room number on it as well.]]></saythis>
    <answer rationale="What's my room number then?" value="1" choicesay="Thank you for waiting, sir.  Your key cards are in the envelope and I've written your room number on it as well."><![CDATA[Your key cards are in the envelope and I've written your room number on it as well]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you for waiting, sir.  Your key cards is in the envelope and I'll have written your room number on it as well."><![CDATA[Your key cards is in the envelope and I'll have written your room number on it as well]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you for waiting, sir.  Your key cards are in the envelope and I'll have written your room number on it as well."><![CDATA[Your key cards are in the envelope and I'll have written your room number on it as well]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[I've written your room number on that envelope, sir.]]></saythis>
    <answer rationale="What?  I don't understand your English.  Wreeten, dat, enbelope.  I don't understand half of what you're saying." value="1" choicesay="I've written your room number on that envelope, sir."><![CDATA[I've written your room number on that envelope, sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="I've wrote your room number on that envelope, sir."><![CDATA[I've wrote your room number on that envelope, sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="I've written the room number in that envelope, sir."><![CDATA[I've written the room number in that envelope, sir]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[I'm sorry sir.  Your room number is on the envelope.]]></saythis>
    <answer rationale="Well so it is.  Are we done then?" value="1" choicesay="I'm sorry sir.  Your room number is on the envelope."><![CDATA[I'm sorry sir.  Your room number is on the envelope]]></answer>
    <answer rationale="Try again." value="0" choicesay="I'm sorry sir.  The room number is wrote on the envelope."><![CDATA[I'm sorry sir.  The room number is wrote on the envelope]]></answer>
    <answer rationale="Try again." value="0" choicesay="I'm sorry sir.  Your room number is written in the envelope."><![CDATA[I'm sorry sir.  Your room number is written in the envelope]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Yes sir, thank you for choosing the Prestige and have a pleasant stay.]]></saythis>
    <answer rationale="Yeah, yeah." value="1" choicesay="Yes sir, thank you for choosing the Prestige and have a pleasant stay."><![CDATA[Yes sir, thank you for choosing the Prestige and have a pleasant stay]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes sir, thanks to you for choosing the Prestige and make a pleasant stay."><![CDATA[Yes sir, thanks to you for choosing the Prestige and make a pleasant stay]]></answer>
    <answer rationale="Try again." value="0" choicesay="You're welcome sir, thank you for choosing the Prestige and have a outstanding stay."><![CDATA[You're welcome sir, thank you for choosing the Prestige and have a outstanding stay]]></answer>
  </question>
</catalog>
