<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Hello, we have a reservation.]]></question>
    <saythis><![CDATA[Good afternoon ma'am.  May I have your name or confirmation number please.]]></saythis>
    <answer rationale="Yes.  We are the Manitovs.  Svenka and little Misha, and that is Anatoly.  Our confirmation number is essy, 1, 1, 0, 5." value="1" choicesay="Good afternoon ma'am.  May I have your name or confirmation number please."><![CDATA[Good afternoon ma'am.  May I have your name or confirmation number please.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Hello there young sir.  Just to confirm ma'am, that is ESI-1105?]]></question>
    <saythis><![CDATA[Hello there young sir.  Just to confirm ma'am, that is E, S, I, 1, 1, 0, 5?##Hello there young sir.  Just to confirm ma'am, that is E, S, I, one, one, zero, five?]]></saythis>
    <answer rationale="Uh, yes.  E, S, I, 1, 1, 0, 5.  Yes, that's the number." value="1" choicesay="Hello there young sir.  Just to confirm ma'am, that is E, S, I, 1, 1, 0, 5?##Hello there young sir.  Just to confirm ma'am, that is E, S, I, one, one, zero, five?"><![CDATA[Hello there young sir.  Just to confirm ma'am, that is E, S, I, 1, 1, 0, 5?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis/>
    <answer rationale="Try again." value="0" choicesay=" "><![CDATA[ ]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mrs. Manitov, your reservation is for a Deluxe with a Harbor Mountain view for three nights.  Is that correct?]]></question>
    <saythis><![CDATA[Mrs. Manitov, your reservation is for a Deluxe with a Harbor Mountain view for three nights.  Is that correct?]]></saythis>
    <answer rationale="Yes that's right.  You know it's very cold in Russia this time of year, but here the sun is shining, how wonderful.  Anatoly!  Wait by the luggage, there may be thieves here!" value="1" choicesay="Mrs. Manitov, your reservation is for a Deluxe with a Harbor Mountain view for three nights.  Is that correct?"><![CDATA[Mrs. Manitov, your reservation is for a Deluxe with a Harbor Mountain view for three nights.  Is that correct?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry ma'am, but could you please repeat the number again?]]></saythis>
    <answer rationale="Uh, yes.  E, S, I, 1, 1, 0, 5.  Yes, that's the number." value="1" choicesay="I'm sorry ma'am, but could you please repeat the number again?"><![CDATA[I'm sorry ma'am, but could you please repeat the number again?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I assure you Mrs. Manitov, your things are safe.  William is looking after them.]]></question>
    <saythis><![CDATA[I assure you Mrs. Manitov, your things are safe.  William is looking after them.]]></saythis>
    <answer rationale="William?  Who's this William?  I dont know him.  Anatoly, stay right there!" value="1" choicesay="I assure you Mrs. Manitov, your things are safe.  William is looking after them."><![CDATA[I assure you Mrs. Manitov, your things are safe.  William is looking after them.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes, ma'am.  Will it be the three of you in the room, Mrs. Manitov?]]></question>
    <saythis><![CDATA[Yes, ma'am.  Will it be the three of you in the room, Mrs. Manitov?]]></saythis>
    <answer rationale="The three of us?  How dare you!  Anatoly my husband?  How ridiculous!" value="1" choicesay="Yes, ma'am.  Will it be the three of you in the room, Mrs. Manitov?"><![CDATA[Yes, ma'am.  Will it be the three of you in the room, Mrs. Manitov?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[My apologies, madam.  I didn't mean to imply...]]></question>
    <saythis><![CDATA[My apologies, madam.  I didn't mean to imply]]></saythis>
    <answer rationale="Of course you meant to imply.  What kind of hotel are you running here?  Anatoly is my driver and bodyguard!" value="1" choicesay="My apologies, madam.  I didn't mean to imply"><![CDATA[My apologies, madam.  I didn't mean to imply]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mrs. Manitov, please accept my humblest...]]></question>
    <saythis><![CDATA[Mrs. Manitov, please accept my humblest]]></saythis>
    <answer rationale="I don't want your apologies.  I just want to finish up here and go to my room.  If we were in St. Petersburg, well you would really be taught a lesson there!" value="1" choicesay="Mrs. Manitov, please accept my humblest"><![CDATA[Mrs. Manitov, please accept my humblest]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I am so very sorry, Mrs. Manitov.  Please just complete this form and I shall have you on your way as soon as possible.]]></question>
    <saythis><![CDATA[I am so very sorry, Mrs. Manitov.  Please just complete this form and I shall have you on your way as soon as possible.]]></saythis>
    <answer rationale="Give that to me you fool." value="1" choicesay="I am so very sorry, Mrs. Manitov.  Please just complete this form and I shall have you on your way as soon as possible."><![CDATA[I am so very sorry, Mrs. Manitov.  Please just complete this form and I shall have you on your way as soon as possible.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am, here you go.  So sorry.]]></question>
    <saythis><![CDATA[Yes ma'am, here you go.  So sorry.]]></saythis>
    <answer rationale="Of all the incompetence." value="1" choicesay="Yes ma'am, here you go.  So sorry."><![CDATA[Yes ma'am, here you go.  So sorry.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Here is the form, my passport and my credit card.  Please hurry.]]></question>
    <saythis><![CDATA[Yes ma'am, it will just be a couple of minutes.]]></saythis>
    <answer rationale="Misha, darling, go stand by Anatoly.  We're almost done." value="1" choicesay="Yes ma'am, it will just be a couple of minutes."><![CDATA[Yes ma'am, it will just be a couple of minutes.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check In</em> to complete check-in.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you for waiting Mrs. Manitov.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.]]></question>
    <saythis><![CDATA[Thank you for waiting Mrs. Manitov.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.]]></saythis>
    <answer rationale="Well it's about time.  I mean really!" value="1" choicesay="Thank you for waiting Mrs. Manitov.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it."><![CDATA[Thank you for waiting Mrs. Manitov.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes ma'am.  William will see you up to the room.  Is there anything else I can do for you Mrs. Manitov?]]></question>
    <saythis><![CDATA[Yes ma'am.  William will see you up to the room.  Is there anything else I can do for you Mrs. Manitov?]]></saythis>
    <answer rationale="You have done more than enough.  Anatoly, Misha, let's go." value="1" choicesay="Yes ma'am.  William will see you up to the room.  Is there anything else I can do for you Mrs. Manitov?"><![CDATA[Yes ma'am.  William will see you up to the room.  Is there anything else I can do for you Mrs. Manitov?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Once again, I'm very sorry for the misunderstanding, madam.  Please have a pleasant stay.]]></question>
    <saythis><![CDATA[Once again, I'm very sorry for the misunderstanding, madam.  Please have a pleasant stay.]]></saythis>
    <answer rationale="Hmph." value="1" choicesay="Once again, I'm very sorry for the misunderstanding, madam.  Please have a pleasant stay."><![CDATA[Once again, I'm very sorry for the misunderstanding, madam.  Please have a pleasant stay.]]></answer>
  </question>
</catalog>
