{"Good evening, welcome to the Prestige. How may I help you?":72,"Good evening, welcome to the Prestige. How do I help you?":36,"Good evening, welcome to the Prestige. How should I help you?":37,"Yes sir, it looks like you've had a long trip.":56,"Yes sir, it looks like you've been tired.":24,"Yes sir, it looks like you're too late.":22,"Certainly sir. Do you have a reservation?":52,"Certainly sir. Do you need a reservation?":26,"Certainly sir. You need a reservation?":24,"That is not a problem. May I have your name or confirmation number please?":98,"That is not a problem. May I have your first name or phone number please?":46,"That is not a problem. May I have your last name or phone number please?":46,"Can you please spell your last name, Dr. Overbeek?":54,"There's your reservation. You have reserved a Deluxe City view with double beds for three days for single occupancy. Is that correct, Dr. Overbeek?":94,"There's your reservation. You have reserved a Deluxe Inner Harbor view with double beds for two days for single occupancy. Is that correct, Dr. Overbeek?":97,"There's your reservation. You have reserved a Deluxe Harbor Mountain view with king bed for three days for single occupancy. Is that correct, Dr. Overbeek?":98,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have a passport or driver's license please?":98,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have your credit card please?":89,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have your registration form please?":94,"We are glad you were able to make it this evening. The rate for the room will be two hundred and thirty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?":127,"We are glad you were able to make it this evening. The rate for the room will be two hundred and forty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?":128,"We are glad you were able to make it this evening. The rate for the room will be two hundred and sixty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?":129,"May I make an imprint of your Visa card for the file? We will not charge it until you are ready to check out.":140,"May I print your Visa card for the file? We will not charge it until you are ready to check out.":61,"May I take your Visa card for the file? We will not charge it until you are ready to check out.":59,"Thank you Dr. Overbeek.":20,"You're welcome Dr. Overbeek.":13,"Welcome Dr. Overbeek.":10,"Thank you. Just bear with me a moment while I input your information into the system.":59,"Yes sir, it looks fine and here is your card and passport.":78,"Yes sir, it's going to be okay and here is your card and passport.":44,"Yes sir, there it is and here is your card and passport.":37,"Here is your room key card. I have written your room number on the packet. ":46,"To get to your room, please make a left and walk to the bank of elevators. Your room is on the eleventh floor. After you get off the elevator, please make a left.":208,"To get to your room, please make a left and walk to the bank of elevators. Your room is on the seventeenth floor. After you get off the elevator, please make a left.":106,"To get to your room, please make a left and walk to the bank of elevators. Your room is on the twenty first floor. After you get off the elevator, please make a left.":107,"I will instruct that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?":122,"I will decide that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?":58,"I will remember that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?":60,"You're welcome sir and enjoy your stay at the Prestige. Have a good night.":90,"You're welcome sir and be comfortable at the Prestige. Have a good night.":47,"You're welcome sir and stay again at the Prestige. Have a good night.":42,"There is your reservation. You have reserved a Deluxe City view with double beds for three days for single occupancy. Is that correct, Dr. Overbeek?":95,"I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have a passport or drivers license please?":98,"We are glad you were able to make it this evening. The rate for the room will be $239 per night. Which credit card would you like to use for the room? The one we have on file?":103,"Thank you.  Just bear with me a moment while I input your information into the system.":59,"Here is your room key card. I have written your room number on the packet.":46,"Good morning, sir. How may I help you?":88,"Good morning, sir. Who are you?":34,"Good morning, sir. What can I do?":20,"Yes sir, may I please have your card?":44,"Yes sir, I want your card?":17,"Yes sir, I need your card please?":20,"Certainly sir. May I have your room number?":52,"Certainly sir. What's your first name please?":27,"Certainly sir. Where are you staying?":21,"Excuse me but I didnt get that. Can you please repeat that?":36,"Let me bring up your record and print a statement. In the meantime, how was your stay with us?":126,"Let me bring up your record and print a statement. In the meantime, did you enjoy us?":58,"Let me bring up your record and print a statement. In the meantime, did you like it?":57,"Well, Professor. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is four hundred ninety nine dollars and twenty one ":109,"Well, Professor. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is three hundred and forty two dollars and fifty six cents.":116,"Well, Professor. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is seven hundred and thirty six dollars and nine cents.":113,"Of course, Professor. Tertia. These are your room charges: two hundred and sixty nine dollars per night for one day.":74,"Of course, Professor. Tertia. These are your room charges: five hundred and thirty eight dollars per night for two days.":72,"Of course, Professor. Tertia. These are your room charges: two hundred and twenty nine dollars per night for one day.":74,"The difference of forty dollars and thirty five cents are taxes and additional service charges.":66,"The remainder of thirty five dollars and forty cents are taxes and additional service charges.":66,"The other amount of fifty two dollars and thirty five cents are taxes and additional service charges.":69,"seven dollars and thirty four cents is for in room movies, twenty one dollars and forty cents is for phone calls, and the hundred and sixty one dollars and twelve cents are for meals":130,"seven dollars and thirty four cents is for phone calls, twenty one dollars and forty cents is for in room movies, and the the hundred and sixty one dollars and twelve cents are for meals":132,"seven dollars and thirty four cents is for in room movies, twenty one dollars and forty cents is for meals, and the the hundred and sixty one dollars and twelve cents are for phone calls":132,"So all is in order, Prof. Tertia? How would you like to settle this today?":82,"So all is in order, Prof. Tertia? How would you pay this today?":33,"So all is in order, Prof. Tertia? Would you like to pay today?":33,"I'm sorry sir but can you please repeat that?":56,"Professor. Tertia, can you please sign the credit card slip at the bottom of the statement?":61,"Prof. Tertia, can you please write the credit card slip at the bottom of the statement?":54,"Prof. Tertia, can you please receive the credit card slip at the bottom of the statement?":56,"Thank you. Here is your copy of the statement and the credit card receipt which I have stapled together.":70,"Thank you. I give you your copy of the statement and the credit card receipt which I have stapled together.":71,"Thank you. To you is your copy of the statement and the credit card receipt which I have stapled together.":71,"You're welcome. Is there anything else I can help you with, Professor. Tertia?":48,"You're welcome. What else I can help you with, Professor. Tertia?":40,"You're welcome. Is there more I can help you with, Professor. Tertia?":42,"Your bags are on a trolley outside and William will be able to hail you a taxi for the airport.":128,"Your bags are on a trolley outside and William is to hail you a taxi for the airport.":57,"Your bags are on a trolley outside and William can be asked to hail you a taxi for the airport.":64,"You're welcome and thank you for choosing the Prestige. We look forward to serving you again in the future. Goodbye.":73,"You're welcome and thank you for choosing the Prestige. We want to serve you in the future. Goodbye.":62,"You're welcome and thank you for choosing the Prestige. We look forward to serve again in the future. Goodbye.":69,"Excuse me but I didn't get that. Can you please repeat that?":42,"Well, Prof. Tertia we hear that a lot from our guests. Here is your statement for your review. The total is $499.21.":67,"Of course, Prof. Tertia. These are your room charges: $269 per night for 1 day.":38,"The difference of $40.35 are taxes and additional service charges.":41,"$7.34 is for in room movies, $21.40 is for phone calls, and the $161.12 are for meals.":41,"Prof. Tertia, can you please sign the credit card slip at the bottom of the statement?":54,"Thank you.  Here is your copy of the statement and the credit card receipt which I have stapled together.":70,"You're welcome. Is there anything else I can help you with, Prof. Tertia?":41,"You're welcome and thank you for choosing the Prestige.  We look forward to serving you again in the future. Goodbye.":73,"Good morning, sir. Are you okay?":18,"Yes sir. I would be more than happy to assist you. Your room number please?":90,"Yes sir. I would be more than happy to assist you. Your confirmation number please?":52,"Yes sir. I would be more than happy to assist you. Your credit card please?":47,"Excuse me, can you repeat that please?":52,"Thank you Mr. Schooner. I hope your stay was enjoyable.":74,"Thank you Mr. Schooner. I hope you enjoyed.":27,"Thank you Mr. Schooner. I hope your stay is good.":31,"That is what many people say about the Convention.":34,"I think you're right.":11,"That's wonderful.":12,"I understand that this year topped all attendance records. I also heard that over a hundred and fifty new inventions were announced.":89,"I knew that this year topped all attendance records. I also heard that over a hundred and fifty new inventions were announced.":82,"I led you to believe that this year topped all attendance records. I also heard that over a hundred and fifty new inventions were announced.":92,"Very good, sir. Here is the statement. The total is five hundred and twenty one dollars and eighty seven cents Can you please review it and sign it at the bottom?":109,"Very good, sir. Here is the statement. The total is six hundred and thirty four dollars and sixty seven cents Can you please review it and sign it at the bottom?":111,"Very good, sir. Here is the statement. The total is one hundred and forty two dollars and thirty nine cents Can you please review it and sign it at the bottom?":106,"Of course. The rate was two hundred and thirty nine dollars per night for one night. This was the special Convention room rate you had reserved.":92,"Of course. The rate was two hundred and sixty nine dollars per night for one night. This was the special Convention room rate you had reserved.":94,"Of course. The rate was four hundred eighty nine dollars per night for two nights. This was the special Convention room rate you had reserved.":89,"The thirty five dollars and eighty five cents are taxes, seven dollars and thirty four cents is for in room movies, and twenty one dollars and four cents is for phone calls.":116,"The thirty five dollars and eighty five cents are in room movies, seven dollars and thirty four cents is for taxes, and twenty one dollars and four cents is for phone calls..":116,"The thirty five dollars and eighty five cents are taxes, seven dollars and thirty four cents is for phone calls, and twenty one dollars and four cents is for in room movies.":116,"And finally the two hundred and eighteen dollars and sixty four cents is for meals and the charges at the bar.":76,"And finally the thirty five dollars and eighty five cents is for meals and the charges at the bar.":64,"And finally the five hundred and twenty one dollars and eighty seven cents is for meals and the charges at the bar.":81,"Thank you Mr. Schooner. I am glad you enjoyed the food.":70,"You're welcome Mr. Schooner. I am glad you liked it.":34,"I don't believe that. But thank you.":22,"Yes that is correct, Mr. Schooner.":46,"Yes that is correct, net of taxes.":24,"No that is incorrect, Mr. Schooner.":24,"How would you like to settle the bill today?":52,"How do you pay the bill today?":17,"Would you like to pay the bill today?":21,"I'm sorry but could you repeat that?":44,"Excuse me but I didnt get that.":19,"If you could please give me your credit card again so I can run it through the system.":55,"I want your credit card again so I can run it through the system.":44,"You must give me your credit card again so I can run it through the system.":50,"Here you are. Can you please sign this card slip?":60,"Here you are. Can you please write this card slip?":30,"Here you are. Can you please remember this card slip?":34,"Thank you Mr. Schooner. Here are your copies. I have stapled your receipt to your statement.":122,"Thank you Mr. Schooner. May I have your copies. I have stapled your receipt to your statement.":62,"Thank you Mr. Schooner. Please remove your copies. I have stapled your receipt to your statement.":65,"Thank you for staying at the Prestige and we look forward to seeing you again in the future. Have a nice day.":138,"Thank you for staying at the Prestige and we need to see you again in the future. Have a nice day.":61,"Thank you for staying at the Prestige and we look forward to staying again in the future. Have a nice day.":68,"Your room was to your satisfaction, Mr. Schooner?":70,"Your room was what you liked, Mr. Schooner?":28,"Your room was how you wanted, Mr. Schooner?":29,"That's too bad.":9,"I understand that this year topped all attendance records. I also heard that over 150 new inventions were announced.":73,"Very good, sir. Here is the statement.  The total is $521.87. Can you please review it and sign it at the bottom?":66,"Of course. The rate was $239 per night for one night. This was the special Convention room rate you had reserved.":68,"The $35.85 are taxes, $7.34 is for in room movies, and $21.04 is for phone calls.":40,"And finally the $218.64 are for the meals and the charges at the bar.":40,"Excuse me but I didn't get that.":25,"If you could, please give me your credit card again so I can run it through the system.":55,"Good morning, Prestige. This is aaaaa. How may I help you?":96,"Yes sir. When will you be arriving?":60,"Yes sir, so that would be June thirteenth?":72,"Yes sir. May I have your name please?":105,"I'm sorry, how do you spell your last name?":78,"Excuse me, how do you spell your first name, please?":99,"I'm sorry, can you please repeat that?":69,"How many days will you be staying Mr. Richter?":93,"Sorry can you please repeat that?":63,"I heard you say three days. Is that correct?":72,"So will you be checking out on June 16, Mr. Richter?":62,"How many people will be in your party, Mr. Richter?":108,"Yes sir. We have availability for a triple occupancy for the Inner Harbor, City and Harbor Mountain views.":225,"Yes sir. A Harbor\/Mountain view Deluxe with King size bed and additional rollaway will be $399.":86,"Mr. Richter, did you say you will need a double?":93,"Can you please repeat that?":136,"Mr. Richter, to confirm, you said you prefer a double instead of a king size bed. Is that correct?":192,"Yes sir. A Harbor\/Mountain view Deluxe with two double beds and additional rollaway will also be $399.":98,"So shall I go ahead with the Harbor\/Mountain view Deluxe Double Mr. Richter?":82,"Yes sir. I have you reserved for a harbor\/mountain view room deluxe double with an additional rollaway bed for $399. We require a credit card to guarantee the reservation.":192,"Yes sir, please give me your number.":66,"Can you please repeat the last four digits again?":99,"What is the expiration date, Mr. Richter?":58,"Sorry but can you please repeat that?":72,"Pardon me what was the month again?":72,"Pardon me what was the year again?":69,"Thank you very much. Can you please give me your contact number in case we need to reach you?":177,"Excuse me, can you please repeat that?":130,"Can you please spell your last name?":184,"Can you please spell your first name?":230,"How many days will you be staying?":63,"May I have your name please?":80,"What day will you be checking in Mr. Richter?":87,"What day will you be checking out Mr. Richter?":87,"What room view would you like to book, Mr. Richter?":96,"What kind of bed type would you like Mr. Richter?":99,"How would you like to guarantee this room Mr. Richter?":105,"Can you please give me the credit card number?":155,"What is the expiration date of the card, Mr. Richter?":111,"What is your contact number in case we need to reach you, Mr. Richter?":141,"Thank you very much Mr. Richter. Your confirmation number is ESI 6309.":86,"In the event you will need to cancel or alter your reservation please do so, twenty four hours in advance to avoid charges.":249,"Is there anything else I can assist you with today, Mr. Richter?":126,"Thank you Mr. Richter and we look forward to seeing you soon. Goodbye.":138,"Good afternoon, this is the Prestige. aaaaa speaking. How may I help you?":82,"Good afternoon, you called the Prestige. aaaaa speaking. How may I help you?":42,"Good afternoon, Prestige here. aaaaa speaking. How may I help you?":37,"Yes sir. May I please have your name?":42,"Yes sir. Your name please?":15,"Yes sir. Give me your name please?":20,"Dr. Vaudenay you said you will be attending the upcoming Engineering Convention. On what day will you be checking in?":142,"Dr. Vaudenay you said you will be attending the upcoming Engineering Convention. When are you coming?":62,"Dr. Vaudenay you said you will be attending the upcoming Engineering Convention. When do you come?":60,"Thank you Dr. Vaudenay. Were you able to complete the pre registration for the convention? Unfortunately I cannot locate your information from the list of engineers who registered in advance to attend.":276,"Thank you Dr. Vaudenay. Were you able to complete the pre registration for the convention? Unfortunately I can't reiterate your information from the list of engineers who registered in advance to attend.":139,"Thank you Dr. Vaudenay. Were you able to complete the pre registration for the convention? Unfortunately I cannot place your information from the list of engineers who registered in advance to attend.":137,"Yes Dr. Vaudenay. Due to the increase in popularity, the association in charge of this convention decided to accept pre registrations as a way to better handle the volume.":236,"Yes Dr. Vaudenay. Due to the increase in popularity, the association in charge of this convention decided to accept pre registrations to determine the date.":107,"Yes Dr. Vaudenay. Due to the increase in popularity, the association in charge of this convention decided to accept pre registrations reduce the reliability.":111,"Unfortunately, pre registration is now closed and therefore the special convention rate is no longer available.":162,"Unfortunately, pre registration is now closed and therefore our high season rate is no longer available.":73,"Unfortunately, pre registration is now closed and therefore your room rate is no longer available.":70,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have already been reserved. ":79,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have been taken away. ":75,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have been made available. ":78,"I apologize for this inconvenience. I will be more than happy to correct this situation. Let me start again by getting your name, Dr. Vaudenay.":184,"I am sorry for your situation. I will be more than happy to correct this situation. Let me start again by getting your name, Dr. Vaudenay.":86,"I didn't expect that. I will be more than happy to correct this situation. Let me start again by getting your name, Dr. Vaudenay.":82,"I am sorry sir but it also seems that the special allocation of rooms set aside for the show have already been reserved.":79,"Can you please spell the last name, Dr. Vaudenay?":26,"Can you please spell the first name?":22,"Thank you. Can you please repeat the full name again?":32,"What day would you be checking out, Dr. Vaudenay?":23,"Yes sir. The convention is listed to end on October 26.":37,"Can you please tell me the month you will be checking out, Dr. Vaudenay?":38,"Can you please tell me the day you will be checking out, Dr. Vaudenay?":36,"Can you please repeat your checkout date?":25,"Our system is saying there are rooms available.  Please bear with me Dr. Vaudenay.":47,"How many people will be in your party?":52,"I'm sorry but can you please repeat that?":104,"Dr. Vaudenay, yes the system seems to be letting me process the reservation.":47,"Let's see now. Yes, that did the trick. I am now able to enter your information in as if you had pre registered.":73,"Yes sir. I believe you are now eligible for the convention rate. Let me continue and we will find out.":69,"No, Dr. Vaudenay, I am sorry, but for this special rate, only the Deluxe City view rooms are available at a rate of $239 per night. Will that be okay?":88,"Will this type of room be okay Dr. Vaudenay?":23,"Excuse me but can you please repeat that?":58,"Dr. Vaudenay, you do have a choice between a king size or two double beds.":41,"Can you please repeat that, Dr. Vaudenay?":21,"So Dr. Vaudenay would you like to proceed with the reservation for a Deluxe City view room with a king size bed double occupancy for October 22 to October 25?":100,"We would require a credit card to guarantee this room.  We take all major credit cards. Which card would you like to use today?":83,"Which card would you like to use to guarantee this room, Dr. Vaudenay?":39,"And the credit card number. Can you please read it off to me?":40,"And the credit card number. Can you please repeat it to me?":40,"I am sorry but I didn't get the last four digits. What were they?":42,"What is the expiration date on your card?":28,"Can you please repeat the month your credit card expires?":40,"Can you please repeat the year your credit card expires?":39,"Excuse me but can you repeat the expiration date again please?":44,"Finally can I please have a contact number we can reach you at?":42,"Can you please repeat the country code?":75,"Can you please repeat the area code?":69,"Just to confirm, can you please repeat the number again, Dr. Vaudenay?":41,"Can you please repeat your last name?":24,"What is your check in date, Dr. Vaudenay?":20,"What date are you checking out?":17,"For how many people will this reservation be?":31,"What room type are you interested in, Dr. Vaudenay?":29,"What room view are you interested in, Dr. Vaudenay?":29,"What bed type are you interested in, Dr. Vaudenay?":29,"How would you like to guarantee this room?":75,"What is your credit card number?":23,"What is your card expiration date, Dr. Vaudenay?":28,"May I please have a contact number where we can reach you?":36,"Thank you for your patience Dr. Vaudenay. Your confirmation number is ESI 91609":42,"In the event you will need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":356,"Is there anything else I can help you with today, Dr. Vaudenay?":35,"Thank you again, Dr. Vaudenay and we look forward to seeing you soon. Goodbye.":44,"Can you repeat that please?":17,"Good afternoon, Prestige. This is aaaaa speaking. How may I help you?":234,"Good morning, Prestige. This is aaaaa speaking. How may I help you?":190,"Good evening, Prestige. This is aaaaa speaking. How may I help you?":185,"Yes sir, may I please have your name?":42,"Yes sir, do you have a name?":16,"Yes sir, name please?":12,"Can you please spell your last name, Mr. Hews?":64,"Can you please repeat your name again, Mr. Hews?":66,"When would you be arriving, Mr. Hews?":48,"When would you be here, Mr. Hews?":22,"When are they arriving, Mr. Hews?":21,"Excuse me, but could you repeat the month, Mr. Hews?":37,"Can you please repeat the day?":54,"When will you be checking out, Mr. Hews?":26,"I'm sorry but could you please repeat the month?":29,"And the day? What day did you say Mr. Hews?":28,"So that will be for two nights for two people, Mr. Hews?":38,"Certainly sir.":9,"Yes sir. I don't think that will be a problem.":30,"We have a number of rooms suitable for wheel chairs Mr. Hews. These have wider doors to the bathroom among other amenities for our disabled guests.":100,"Thank you for visiting our website. What kind of room are you interested in, Mr. Hews?":61,"That would be a Deluxe room. It will be sized to allow wheel chairs to easily maneuver around the beds and desk.":71,"Yes, Mr. Hews, we have a vacancy for just such a room with a wider door to the bathroom. It is specially designed for our guests with disabilities.":101,"The room has two double beds. This will allow plenty of room on the side for your wife to park her wheel chair.":69,"Can you confirm the bed type again, Mr. Hews?":32,"Would you prefer a view of the harbor and mountains or of the city skyline, sir?":51,"So that would be the Harbor\/Mountain view, Mr. Hews?":24,"So that would be the City view, Mr. Hews?":28,"So shall I reserve this handicapped accessible room for you?":40,"Yes sir. The room will be $299 per night for double occupancy.":37,"Well Mr. Hews, I am glad I am able to give you a better rate than what was published. Regarding your reservation, we require a credit card to guarantee it.":107,"Excuse me, but what card would you like to use to guarantee the reservation again, Mr. Hews?":65,"You may give me your credit card number when you are ready, Mr. Hews.":47,"I'm sorry but could you please repeat the number?":30,"Can you please repeat the last four digits?":29,"What is the expiration date of the card?":27,"Can you please repeat the expiration month?":58,"Can you please repeat the expiration year?":56,"Can you please repeat the expiration date?":56,"Finally, Mr. Hews, can you please provide us with a contact number?":48,"Can you please repeat the phone number?":48,"Can you please repeat your full name again, Mr. Hews?":36,"How do you spell your last name?":20,"How do you spell your first name?":20,"So how many days will you be staying with us, Mr. Hews?":37,"What room type are you interested in reserving, Mr. Hews?":41,"What kind of bed would you like, Mr. Hews?":29,"What kind of room view would you like, Mr. Hews?":32,"Can you please repeat the credit card number?":31,"Can you please provide us with a contact number?":33,"Thank you very much Mr. Hews. Your confirmation number is ESI 51609.":42,"Is there anything else I can assist you with this afternoon, Mr. Hews?":47,"Thank you again for reserving at the Prestige and we look forward to seeing you on the twenty ninth of June. Goodbye.":77,"You have a choice between a king bed or two double beds.":35,"Excellent sir. Can I please have your name?":54,"Excellent sir. Do you have a name?":21,"Excellent sir. What's the name?":19,"Dr. Kravitz, when will you be coming to celebrate your anniversary?":94,"Dr. Kravitz, when do you celebrate your anniversary?":37,"Dr. Kravitz, when do you come celebrate your anniversary?":40,"So will that be the second of next month?":58,"So will that be the second of December?":27,"So will that be the second of this month?":27,"Can I confirm your date of arrival?":23,"Dr. Kravitz can you repeat that please?":28,"Yes sir, congratulations. And how many days will you be staying with us?":48,"So you will be checking out on  ":18,"Sorry but can you please repeat that Dr. Kravitz?":35,"You said you will be arriving with your family?":29,"Can you repeat how many people are in your party?":33,"Did you have a preference for rooms, Dr. Kravitz?":35,"I'm sorry can you repeat that please?":23,"In terms of price range, our Deluxe room is the least expensive.  A City view would be $449, an Inner Harbor $489, and a Harbor Mountain $529.":82,"A Deluxe City view room is $449 triple occupancy.":34,"Well sir, it is the high season. Perhaps you qualify for a corporate rate, Dr. Kravitz. Who do you work for?":70,"I'm sorry, sir, we do not have a corporate agreement with your company at the moment, so the least expensive rate is $449 Canadian.":87,"Yes sir I'm sorry for that.  If you like I can give you the number of the department where corporate agreements are negotiated.":85,"We sure do Dr. Kravitz.  So to confirm, you need a Deluxe room with two double bed, City view, for four nights, starting on August first?":91,"Great, proceeding with the reservation.":26,"Would you like to place a reservation for the Deluxe City view room with an additonal rollaway bed for $449?":56,"How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards.":61,"Definitely makes tracking your spending easier.  I'm sorry what card would you like to use to reserve this room again, Dr. Kravitz?":87,"Yes sir. Can I please have your credit card number?":34,"And the expiration date please?":21,"Yes sir, we have a pool. Can you please repeat the card expiration date again?":50,"Yes sir, we have a pool. Can you please repeat the month, Dr. Kravitz?":45,"Yes sir, we have a pool. Sorry but what was the year again?":36,"Sir, can I have a contact number where we can reach you?":35,"That sounds fantastic Dr. Kravitz.  I'm sorry to interrupt you sir, but can you please repeat that?":67,"May I have your name, please?":48,"What day will you be checking in, Dr. Kravitz?":30,"What day will you be checking out, Dr. Kravitz?":30,"How many days will you be staying at the Prestige?":64,"How many people are in your party?":46,"What room view are you interested in reserving, Dr. Kravitz?":43,"How many beds will you require, Dr. Kravitz?":32,"Can I please have your credit card number?":29,"Can you please repeat the card expiration date again?":36,"Can I have a contact number where we can reach you?":33,"That sounds fantastic Dr. Kravitz.  Your confirmation number is ESI 72609. Is there anything else I can help you with today?":79,"Absolutely sir.  It's the same with me.  One other thing, Dr. Kravitz, in the event you need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":130,"August is a very good time to visit, it's warm but not too warm, and is usually sunny.  Thank you again and we look forward to seeing you on August 1. Goodbye.":105,"That's wonderful, ma'am. May I have your name please?":62,"Okay then. May I have your name please?":22,"Oh my. May I have your name please?":19,"We are looking forward to seeing you. I would be more than happy to take your reservation. May I have your name please?":144,"We are looking forward to seeing you. I would be more than happy to take your reservation. Tell me your name.":67,"We are looking forward to seeing you. I would be more than happy to take your reservation. You must tell me your name.":73,"Yes, I can imagine, Ms. Simpson. Can I get the proper spelling of your last name?":55,"And your first name?":13,"No ma'am that won't be necessary; I just need one name to make the reservation.":52,"It is very beautiful name, Ms. Simpson. Can I ask when you and your sister will be arriving?":62,"I'm sorry Runa, when will you be checking in again?":27,"What month will that be again Runa?":19,"Can you repeat the day you will be arriving again, please?":34,"How long will you be staying with us, Runa?":22,"Excuse me, ma'am, but when will you be checking out again?":36,"Yes, ma'am, it is indeed lovely, but many of our guests find it beautiful here year round. Just to confirm, it will be just you and your sister?":96,"That's okay Runa. To confirm, it will just be you and your sister?":39,"Is it the one on our home page?":19,"It is a Harbor\/Mountain view suite on the twenty second floor and has an unobstructed panoramic view.":63,"Yes I understand. The Regency Suite goes for $830 per night.  Let me see what I can do. Our Deluxe rooms have Harbor views and double beds and go for $299. Would a Deluxe be fine?":112,"Yes, ma'am.  Our Deluxe rooms are also very comfortable, so that type of room is fine for you, Runa?":61,"To answer your question, for the room I am looking at, I am afraid you will not be able to see the mountains from that room, but it has a great view of the Harbor.":104,"Certainly ma'am. We also have a Harbor\/Mountain view Deluxe room. It is on the eleventh floor so you should still have a great view.":73,"Can you repeat what kind of view you were looking for?":34,"Yes ma'am, my sister and I were also like that when we were growing up.  So I assume you would prefer two double beds then.":74,"So the double beds are fine then?":21,"Yes, Ms. Simpson, I have a room available with double beds. It is a Deluxe Harbor\/Mountain view room with double beds.":70,"So Runa I have you down for a Deluxe Harbor\/Mountain view room with double beds. Let's see. The rate is $299 double occupancy. Shall I reserve this room for you, ma'am?":89,"Shall I reserve a Deluxe Harbor\/Mountain view room with double beds at a rate of $299?":42,"Yes ma'am I've been to many of the museums in town. They are outstanding.  So how would you like to guarantee the room, Ms. Simpson? We accept all major credit cards.":108,"Yes ma'am.  Did you say Mastercard?":22,"Yes ma'am.  Did you say Visa?":17,"I'm happy to hear that ma'am. You can give me the credit card number when you are ready.":55,"I'm sorry Runa, can you please repeat that?":23,"Can you please repeat the number so I can verify I have entered it in correctly?":53,"May I please have the expiration date?":24,"Thank you, ma'am. Finally, can I please have a phone number that we can contact you at?":54,"Yes ma'am, can you please tell me the country code again?":35,"Yes ma'am, can you please tell me the area code again?":33,"Yes ma'am, can you please repeat the phone number again?":34,"Can you please spell your last name again?":81,"Can you please spell your first name again?":54,"When will you be checking in again, Ms. Simpson?":31,"When will you be checking out again, Ms. Simpson?":31,"How many people will be in your party again, Ms. Simpson?":40,"What room view would you be interested in reserving again?":39,"What kind of beds would you be interested in again?":36,"How would you like to guarantee the room again, Ms. Simpson?":38,"Can you please give me the credit card number again?":70,"May I please have the expiration date again?":28,"What is your contact phone number again, Ms. Simpson, in case we need to reach you?":54,"Thank you, ma'am. Your confirmation number is ESI 8109.":29,"In the event you need to cancel or alter your reservation, please do so at least twenty four hours in advance to avoid charges.":172,"No ma'am I haven't but it does sound like a wonderful place. Is the anything else I can help you with?":66,"Not at all Runa, it was a pleasure speaking with you and we look forward to seeing you soon.  Thank you again for choosing the Prestige.":81,"Good morning, Prestige. This is aaaaa. How are you?":27,"Good morning, Prestige. This is aaaaa. Who are you?":27,"Yes sir. When you arriving?":15,"Yes sir. When are you coming?":17,"Yes sir, so that would be July thirteenth?":25,"Yes sir, so that would be October thirteenth?":27,"Yes sir. May I have your address please?":23,"Yes sir. May I have your credit card number please?":33,"How many days you will stay Mr. Richter?":27,"How many days you are staying Mr. Richter?":28,"So will you be checking out on June sixteen, Mr. Richter?":38,"So will you be checking out on June seventeen, Mr. Richter?":39,"So will you be checking out on June fifteen, Mr. Richter?":37,"How many people is in your party, Mr. Richter?":33,"How many people for your party, Mr. Richter?":32,"Yes sir. We have availability for a double occupancy for the Inner Harbor, City and Harbor Mountain views.":74,"Yes sir. We have availability for a single occupancy for the Inner Harbor, City and Harbor Mountain views.":75,"Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be three hundred ninety nine dollars.":77,"Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be two hundred ninety nine dollars.":76,"Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be two hundred and sixty nine.":75,"Yes sir. A Harbor Mountain view Deluxe with two double beds and additional rollaway will also be three hundred and ninety nine dollars.":86,"Yes sir. A Harbor Mountain view Premier with two double beds and additional rollaway will also be three hundred and ninety nine dollars.":86,"Yes sir. A Harbor Mountain view Suite with two double beds and additional rollaway will also be three hundred and ninety nine dollars.":84,"So shall I go ahead with the Harbor Mountain view Deluxe double Mr. Richter?":52,"So shall I do with the Harbor Mountain view Deluxe double Mr. Richter?":48,"So will I go with the Harbor Mountain view Deluxe double Mr. Richter?":48,"Yes sir. I have you reserved for a Harbor Mountain view room Deluxe double with an additional rollaway bed for three hundred and ninety nine dollars. We require a credit card to guarantee the reservation.":133,"Yes sir. I have you reserved for a Harbor Mountain view room Deluxe king with an additional rollaway bed for three hundred and ninety nine dollars. We require a credit card to guarantee the reservation.":131,"Yes sir. I have you reserved for a Harbor Mountain view room Deluxe triple with an additional rollaway bed for three hundred and ninety nine dollars. We require a credit card to guarantee the reservation.":134,"Yes sir, tell me your number.":18,"Yes sir, please you give me your number.":24,"What is the date of the card, Mr. Richter?":28,"What is the date expiry, Mr. Richter?":27,"Thank you very much. Please to give me your contact number in case we need to reach you?":56,"Thank you very much. Please give your contact number in case we need to reach you?":52,"Thank you very much Mr. Richter. Your confirmation number is E S I six three zero nine.":61,"Thank you very much Mr. Richter. Your confirmation number is E S I six one zero nine.":61,"Thank you very much Mr. Richter. Your confirmation number is E S I six two nine nine.":59,"In the event you will need to cancel or alter your reservation you do it please, twenty four hours in advance to avoid charges.":85,"In the event you will need to cancel or alter your reservation please to do it, twenty four hours in advance to avoid charges.":85,"Are there anything else I can assist you with today, Mr. Richter?":42,"There is anything else I can assist you with today, Mr. Richter?":42,"Thank you Mr. Richter and we want to seeing you soon. Goodbye.":41,"Thank you Mr. Richter and we are happy to be seeing you soon. Goodbye.":45,"Good afternoon, Prestige Hotel. This is aaaaa speaking. How may I help you?":88,"Good morning, Prestige Hotel. This is aaaaa speaking. How may I help you?":43,"Good evening, Prestige Hotel. This is aaaaa speaking. How may I help you?":42,"Certainly sir, I would be more than happy to assist you.":34,"Certainly sir, I would like to assist you.":25,"Certainly sir, it is the pleasure to assist you.":29,"Who are you, please?":10,"A name, please?":8,"Would you mind spelling your last name please?":29,"What day will you be checking in, Mr. Fan?":54,"Arrival date, Mr. Fan?":16,"Check in date, Mr. Fan?":16,"How many days will you be staying, Mr. Fan?":58,"How long, Mr. Fan?":13,"What days, Mr. Fan?":14,"I'm sorry can you please repeat that?":46,"So you will be checking out on July eleven Mr. Fan?":36,"So you will be checking out on June eleven Mr. Fan?":35,"So you will be checking out on August twelve Mr. Fan?":36,"Pardon me but I did not hear you clearly. What day did you say?":82,"Will this reservation be just for yourself, Mr. Fan?":76,"This is just for yourself, Mr. Fan?":26,"You are to be by yourself, Mr. Fan?":24,"Excellent. We can put you in a deluxe Harbor\/Mountain facing room":35,"Excellent. We can allow you a deluxe Harbor\/Mountain facing room":33,"Excellent. We will give you a deluxe Harbor\/Mountain facing room":33,"We also have City and Inner Harbor facing views.":66,"We also have City and Coal Harbor facing views.":33,"We also have Bridge and Inner Harbor facing views.":33,"That is a good choice Mr. Fan. I am sure you will find it to your liking.":47,"That is a good choice Mr. Fan. Are you sure will find it to your liking?":46,"That is a good choice Mr. Fan. How will you find it to your liking?":43,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is two hundred and sixty nine dollars, Mr. Fan.":107,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with king beds is two hundred and forty nine dollars, Mr. Fan.":104,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is two hundred and forty nine dollars, Mr. Fan.":106,"Is this room fine with you Mr. Fan?":48,"Is this room how you want it Mr. Fan?":26,"Is this room of your liking Mr. Fan?":26,"Thank you Mr. Fan. We require a credit card to hold this room. This is to guarantee your reservation.":71,"Thank you Mr. Fan. We require a credit card to hold this room. This is for a deposit.":61,"Thank you Mr. Fan. We require a credit card to hold this room. This is for prepayment.":62,"Can you please repeat what kind of card you would like to use today?":88,"Yes sir. When you are ready, please give me the number.":64,"Yes sir. Get ready and please give me the number.":31,"Yes sir. You need to be ready and please give me the number.":37,"Great. To confirm, can you please repeat that?":58,"And the expiration date of the card, Mr. Fan?":33,"And the issue date of the card, Mr. Fan?":27,"And the final date of the card, Mr. Fan?":29,"Can you please repeat the month?":40,"Can you please repeat the year?":57,"Excuse me, but I didn't get that. Can you please repeat it?":82,"Finally can I please have a number where we can contact you?":40,"Finally where is a number where we can contact you?":34,"Finally tell me a number where we can contact you?":34,"Can you please repeat that to make sure I heard you correctly?":76,"What is the country code?":48,"What is the city code?":28,"What day will you be checking out Mr. Fan?":54,"How many people will be in your party, Mr. Fan?":68,"What room view would you like to reserve, Mr. Fan?":64,"What kind of bed type would you like, Mr. Fan?":62,"How would you like to guarantee this room, Mr. Fan?":66,"What is the expiration date for your card, Mr. Fan?":74,"Can I please have a number where we can contact you?":68,"Thank you Mr. Fan. Your confirmation number is E S I sixty one five oh nine.":54,"Thank you Mr. Fan. Your confirmation number is E S I eight one five one nine.":52,"Thank you Mr. Fan. Your confirmation number is E S I nine one four zero nine.":54,"In the event you will need to cancel or alter your reservation, please do so twenty four hours in advance to avoid charges.":166,"In the event you will need to cancel or alter your reservation, please do so twenty four hours in advance to determine charges.":86,"In the event you will need to cancel or alter your reservation, please do so twenty four hours in advance to arrange charges.":83,"Is there anything else I can assist you with today, Mr. Fan?":80,"Is there anything else I can assist you with this morning, Mr. Fan?":45,"Is there anything else I can assist you with this evening, Mr. Fan?":44,"Thank you Mr. Fan and we look forward to seeing you soon. Goodbye and have a nice day.":112,"Thank you Mr. Fan and we look forward to seeing you soon. Goodbye to you and yours.":55,"Thank you Mr. Fan and we look forward to seeing you soon. Book again please.":50,"Certainly sir, I'd be more than happy to assist you.":32,"Would you mind spelling that please?":22,"So you will be checking out on July 11 Mr. Fan?":30,"Can you please repeat that, sir?":57,"Will there be anybody else staying in the room with you Mr. Fan?":43,"Excellent. We can put you in a deluxe Harbor\/Mountain facing room.":35,"That is a good choice Mr. Fan.  I am sure you will find it to your liking.":47,"I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is $269, Mr. Fan.":81,"Thank you Mr. Fan. We would require a credit card to hold this room. This is to guarantee your reservation.":74,"I'm sorry I didn't get that. Can you repeat that please?":36,"I'm sorry can you repeat that one more time?":28,"And the expiration date of your card, Mr. Fan?":34,"Finally can I please have a number where we can contact you at?":42,"And can you please repeat the phone number?":27,"Thank you Mr. Fan. Your confirmation number is ESI 61509.":34,"Good morning, Prestige Hotel. This is aaaaa. How may I assist you?":76,"Good morning, Prestige Hotel. This is aaaaa. What do you need?":36,"Good morning, Prestige Hotel. This is aaaaa. Can I provide you help?":42,"Yes sir. Name please?":12,"Yes sir. Do you have a name please?":20,"Can you please spell your first name please?":27,"What is your middle initial again please?":27,"When will you be arriving Mr. Ahmed?":24,"Again, what date did you say you were arriving Mr. Ahmed?":35,"Excuse me, Mr. Ahmed but can you please repeat the month again?":45,"And when will you be checking out?":20,"I'm sorry I didn't get that. Can you please repeat when you will be checking out again?":54,"What month will you be checking out, Mr. Ahmed?":30,"Can you please repeat that Mr. Ahmed?":26,"We have a good number of vacancies for those dates, Suite, Premier and Deluxe rooms are available.  What did you have in mind sir?":86,"Yes sir, I have listed the reservation for single occupancy.":44,"Well, Mr. Ahmed, the best deal I can offer you is a City View Deluxe room. Would you have any preference on the type of bed?":80,"Did you say you would like the City View room, Mr. Ahmed?":36,"A City View Deluxe room with double beds is available, would that be OK Mr. Ahmed?":59,"That room is $239 per night, Mr. Ahmed.":22,"So Mr. Ahmed, shall I go ahead and reserve this City View Deluxe room for $239?":51,"We usually require a credit card to guarantee this accommodation. We accept all major credit cards. Which shall you use this morning, Mr. Ahmed?":103,"What card would you like to use again Mr. Ahmed?":33,"Can you please repeat that, Mr. Ahmed?":26,"Yes sir. May I have the number please?":22,"I'm sorry Mr. Ahmed, can you please repeat that?":32,"And the card expiration date, Mr. Ahmed?":30,"Can you please repeat the month again, Mr. Ahmed?":33,"Can you please repeat the card expiration date, Mr. Ahmed?":41,"Thank you Mr. Ahmed. Now may I have a contact number we can reach you at, starting with the country code and area code please.":83,"What is the area code?":14,"Can you please spell your last name again sir?":29,"Can you please spell your first name again sir?":29,"When will you be arriving again, Mr. Ahmed?":28,"When will you be checking out again, Mr. Ahmed?":30,"How many days will you be staying at the Prestige, Mr. Ahmed?":41,"Would a City view be okay sir?":18,"Are double beds fine, Mr. Ahmed?":23,"What credit card will you be using to guarantee the reservation?":45,"Can you please give me the card number again?":29,"What is the expiration date again, Mr. Ahmed?":32,"What is your phone number again please?":24,"Thank you very much, Mr. Ahmed. Your confirmation number is ESI 9309.":42,"Is there anything else I can assist you with this morning, Mr. Ahmed?":46,"Thank you, Mr. Ahmed, and have a good day. We look forward to seeing you on the eighteenth of September.":65,"Yes sir, I would be more than happy to assist you. When are you arriving?":84,"Yes sir, I would be more than happy to assist you. When are you here?":40,"Yes sir, I would be more than happy to assist you. When will you come?":41,"Give me your name please?":15,"Say your name please?":12,"Can you please spell your first name, Mr. Imami?":28,"Can you please repeat that, Mr. Imami?":22,"Can you please repeat your arrival date?":25,"How many guests will be in your party, Mr. Imami?":31,"I'm sorry, did you mean you and another guest?":28,"Thank you, Mr. Imami. We have a number of available rooms, a typical room would be a Deluxe Inner Harbor room.":70,"Let me check that, Mr. Imami. It will be just a moment.":34,"Yes sir, I understand. I have both a Premier room and a Prestige Suite that are very comfortable.":66,"I would suggest a Prestige Suite with a Harbor\/Mountain view. It is one of our better rooms.":48,"Yes sir it does.  What kind of bed would you like, Mr. Imami? A king size or two double beds?":55,"Good choice, Mr. Imami. So that will be a Prestige Suite with a Harbor\/Mountain view and king size bed at $720 per night for three nights.":69,"Yes sir there is a magnificent view of both the harbor and mountains from your room. Shall I reserve this room for you, Mr. Imami?":82,"We usually require a credit card to guarantee the room, Mr. Imami.":46,"Please give me the credit card number when you are ready, Mr. Imami.":42,"What are the last four digits of your card again, Mr. Imami?":38,"And the expiration date, Mr. Imami?":22,"What is the expiration month, Mr. Imami?":25,"What is the expiration year, Mr. Imami?":24,"Can you please repeat the expiration year, Mr. Imami?":33,"Sorry Mr. Imami but can you please repeat the expiration month and year again?":51,"Thank you, Mr. Imami. Finally may I have a number where we can reach you?":42,"Can you please repeat the number again?":50,"Can you please tell me the country code?":25,"Can you please tell me the area code?":23,"Can you please tell me just the phone number?":28,"Can you please spell your first name again, Mr. Imami?":32,"When will you be checking in again?":21,"When will you be checking out again?":21,"How many guests will be in your party again, Mr. Imami?":35,"What room view would you be interested in again Mr. Imami?":37,"What room type do you want again, Mr. Imami?":26,"What kind of bed would you like again, Mr. Imami? A king size or two double beds?":49,"What is the expiration date for your credit card again?":39,"Thank you very much Mr. Imami. Your confirmation number is ESI 61209.":38,"Is there anything else I can assist you with this morning, Mr. Imami?":42,"Thank you again for reserving at the Prestige and we look forward to seeing you on July thirteen. Goodbye.":69,"Good afternoon, this is the Prestige Hotel. aaaaa speaking. How may I help you?":92,"Good morning, this is the Prestige Hotel. aaaaa speaking. How may I help you?":45,"Good evening, this is the Prestige Hotel. aaaaa speaking. How may I help you?":44,"Yes sir.":10,"Yes sir, Dr. Gunther.":14,"I appreciate that, sir.":14,"Dr. Horn, I would be more than happy to assist you this afternoon. What day will you be arriving?":120,"Dr. Horn, I need to assist you this afternoon. What day will you be arriving?":48,"Dr. Horn, it would be nice to assist you this afternoon. What day will you be arriving?":54,"Can you please repeat that Dr. Horn?":25,"How many days will you  be staying with us?":26,"As you may know, the Convention ends on the twenty sixth. So you will not be attending the full show, Dr. Horn?":72,"So you will be checking out on what date?":24,"Yes sir, I understand. May I get the correct spelling of your name please? Let's start with your last name.":68,"How many people will be in your party, sir?":28,"Well, Dr. Horn, we have set aside a block of Deluxe rooms at a very special rate.":56,"The rooms have either double or king size beds and they all have the city facing views.":54,"Yes sir. We also have Premier rooms, as well as Suites. However they are not included in the Engineering Convention package.":83,"We have other rooms that may be reserved at the normal rates and are not subject to the special rate we have set aside for the Engineering Convention.":102,"What sort of room would you be interested in reserving today, Dr. Horn?":50,"Yes sir. We have a smaller suite with a City view and a larger one with a Harbor\/Mountain view. Which would you like Dr. Horn?":69,"Which did you say you would prefer, Dr. Horn?":28,"Yes sir that is an excellent choice. Would you care for the king size bed?":45,"Dr. Horn you have requested a Prestige Suite with a Harbor\/Mountain view, a king size bed which goes for $720 per night. Is this correct?":75,"So shall I go ahead and reserve this room, Dr. Horn?":34,"Thank you. We would need a credit card to guarantee the reservation. We accept all major cards. Which would you care to use this afternoon, Dr. Horn?":98,"Please read the credit card number to me when you are ready, Dr. Horn.":47,"Can you please read the first four digits again?":31,"Can you please read the last four digits again?":31,"And may I have the card expiration date, please Dr. Horn?":39,"I'm sorry but I didn't get the month. What was it again?":37,"Can you please say the expiration year again?":29,"Can I please have a contact number where we may reach you, Dr. Horn?":44,"When will you be checking in, Dr. Horn?":25,"When will you be checking out again, Dr. Horn?":29,"How many people will be in your party again, sir?":32,"What type of room did you say you would be interested in again, Dr. Horn?":49,"What room view did you say you would be interested in again, Dr. Horn?":47,"What kind of bed would you like in the room again?":31,"What kind of credit card would you like to use to guarantee this reservation again, Dr. Horn?":65,"What is your credit card number again, Dr. Horn?":35,"What is the expiration date of your card again?":32,"Can you repeat the contact number where we may reach you?":36,"Thank you for your patience, Dr. Horn. Your confirmation number is ESI 91109.":46,"Is there anything else I can assist with you today, Dr. Horn?":40,"Then in that case, we look forward to your upcoming stay with us in October. We hope you enjoy the Engineering Convention and have a good day.":93,"Good evening Professor Cordonnier. It's so nice to see you again. How may I help you?":44,"Good evening Professor Cordonnier. You are back again. How may I help you?":37,"Good evening Professor Cordonnier. I'm happy for your return. How may I help you?":43,"Yes, sir. We've recently redecorated the lobby. What do you think?":43,"Yes, sir. We've recently redecorated the lobby. You like?":37,"Yes, sir. We've recently redecorated the lobby. How is it?":38,"Thank you. We recently hired a new decorator, Marie Povitch. We're starting to see her touches all over the hotel now. What brings you to Vancouver again, Professsor?":91,"Thank you. We recently took a new decorator, Marie Povitch. We're always seeing her touches all over the hotel now. What brings you to Vancouver again, Professsor?":88,"Thank you. We recently hired a new designer, Marie Povitch. So now see her touches in the hotel. What brings you to Vancouver again, Professsor?":77,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige. Would you have a confirmation number, Professor? ":90,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige. Would you have a last name, Professor? ":82,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige. What is your number, Professor? ":79,"I'm sorry but could you please repeat that?":104,"I have your reservation here, Professor. The check in date is for today with check out on the sixteenth.":65,"I have your reservation here, Professor. The check in date is for today with check out tomorrow on the fourteenth.":70,"I have your reservation here, Professor. The check in date is for today with check out on the day after tomorrow on the twentieth.":81,"You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for three hundred and sixty nine dollars per night.":77,"You are booked for a Deluxe Harbor Mountain with one double bed and a rollaway for three hundred and ninety nine dollars per night.":81,"You are booked for a Deluxe Inner Harbor with one double bed for two hundred and sixty nine dollars per night.":74,"Wow Professor. I didn't recognize him. He's grown so much.":39,"Wow Professor. I don't know who he is. He's grown so much.":34,"Wow Professor. I don't recognize him. He's too big.":33,"It certainly looks like it. Here is the registration form, Professor. May I have your passport please?":67,"It certainly looks like it. Take this form please, Professor. May I have your passport please?":59,"It certainly looks like it. Fill out this please, Professor. May I have your passport please?":57,"Thank you. How old is he now?":17,"Thank you. Do you know how old is he?":21,"Thank you. How many years does he have?":24,"Please give me a moment to enter in this information, Professor.":88,"Let me please take a moment, sir.":21,"I need to enter this, please wait sir.":22,"Actually, things are a little slow right now. Fortunately, we are doing much better than the other hotels in the area.":148,"Actually, things are a little slow right now. Unfortunately, we are performing better than the other hotels in the area.":77,"Actually, things are a little slow right now. Too bad for them, but we are doing much better than the other hotels in the area.":78,"Thank you for waiting Professor. Here are your passport and credit card. Your key cards are in the packet and I've written your room number on it.":95,"Thank you for waiting Professor. Here are your passport and credit card. Take these keys and follow William to your room.":79,"Thank you for waiting Professor. Here are your passport and credit card. Your key cards are in the packet and you're in room eight, eighteen.":87,"Yes sir, as always. William will see you up to the room. Is there anything else I can do for you this evening?":67,"Of course, I saved it for you. William will see you up to the room. Is there anything else I can do for you this evening?":73,"Not this time. William will see you up to the room. Is there anything else I can do for you this evening?":64,"I shall definitely do that. I'm sure they will be excited to hear the news.":47,"When I'm done with you. I'm sure they should be excited to hear the news.":42,"Right away, sir. I'm certainly excited to hear the news.":34,"Thank you, Professor. And we appreciate you choosing the Prestige again, good night.":52,"Thank you, Professor. And you are good for choosing the Prestige again, good night.":50,"Thank you, Professor. And we are happy for you choosing the Prestige again, good night.":53,"Good evening Professor Cordonnier.  It's so nice to see you again.  How may I help you?":44,"Yes, sir.  We've recently redecorated the lobby.  What do you think?":43,"Thank you.  We recently hired a new decorator, Marie Povitch.  We're starting to see her touches all over the hotel now.  What brings you to Vancouver again, Professsor?":91,"That's definitely a long trip from France, but I'm glad you've come back to the Prestige.  Would you have a confirmation number, Professor?":90,"I have your reservation here, Professor.  The check in date is for today with check out on the sixteenth.":65,"You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for $369 per night.":50,"Wow Professor.  I didn't recognize him.  He's grown so much.":39,"It certainly looks like it.  Here is the registration form, Professor.  May I have your passport please?":67,"Thank you.  How old is he now?":17,"Thank you for waiting Professor.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.":95,"Yes sir, as always.  William will see you up to the room.  Is there anything else I can do for you this evening?":67,"I shall definitely do that.  I'm sure they will be excited to hear the news.":47,"Thank you, Professor.  And we appreciate you choosing the Prestige again, good night.":52,"Good afternoon, Mr. Delince. Welcome to the Prestige.":32,"Good afternoon, Mr. Delaney. Welcome to the Prestige.":38,"Good afternoon, Mr. Delight. Welcome to the Prestige.":37,"Is the reservation under your name, sir?":50,"Is the room reserved by you, sir?":19,"Is your name the reservation, sir?":21,"Excuse me, but could you please spell your last name?":70,"I have your reservation here. It's a Deluxe Room with a Harbor Mountain view for two nights.":59,"I have your reservation here. It's a Skyline Suite with a City View for two nights.":53,"I have your reservation here. It's a Premier Room with an Inner Harbor view for two nights.":57,"The rate is three hundred and ninety nine dollars per night and just to confirm again, you are scheduled to check out on December twenty fourth. Is that correct, sir?":106,"The rate is two hundred and ninety nine dollars per night and just to confirm again, you are scheduled to check out on December twenty fifth. Is that correct, sir?":105,"The rate is two hundred and sixty nine dollars per night and just to confirm again, you are scheduled to check out on December twenty fifth. Is that correct, sir?":106,"Mr. Delince could you please fill out the top portion of this form and sign at the bottom? ":54,"Mr. Delince may you fill out please the top portion of this form and sign at the bottom? ":53,"Mr. Delince can you please fill it out the top portion of this form and sign at the bottom? ":56,"Check out is at eleven in the morning. Will you be using a credit card to take care of the deposit and any incidentals?":84,"Check out is at eleven in the morning. Will you be using a credit card to settle your bill today?":65,"Check out is at eleven in the morning. Will you be using a credit card to charge any fees?":60,"Thank you. Please just give me a moment to run the card.":37,"Thank you. Please wait here while I am running the card.":33,"Thank you. Please take a moment while I run the card.":33,"Thank you, sir. May I also have your passport or driver's license, please?":46,"Very good, sir. Would you need your passport or driver's license, please?":45,"Thank you, sir. Can't you give me your passport or driver's license, please?":47,"Thank you. Please give me a moment, sir.":24,"Thank you. A moment of your time please, sir.":27,"Thank you. I'll be back soon.":16,"Thank you for waiting Mr. Delince. We are all set. I've written your room number here and your card keys are in the packet.":73,"Thank you for waiting Mr. Delince. We are all set. Your room number is sixteen oh eight and your card keys are in the packet.":75,"Thank you for waiting Mr. Delince. We are all set. Your room number is eighteen oh six and your card keys are in the packet.":74,"William, here, has got your bags. William, could you please show Mr. Delince up to his room?":54,"William, here, has got your bags. William, take Mr. Delince to the room please?":47,"William, here, has got your bags. William, will you please accompany Mr. Delince to room sixteen oh eight?":65,"Of course. The easiest way to arrange one is to dial zero when you get up to your room. Is there anything else I can help you with, sir?":84,"Of course. Please talk to the operator before you go up. Is there anything else I can help you with, sir?":63,"Of course. Arrange one by hiting zero on the phone in your room. Is there anything else I can help you with, sir?":63,"It opens at six AM.":15,"The opening is at six A, M.":19,"Six in each morning.":14,"You're very welcome. Happy holidays, thank you for choosing the Prestige and have a great day.":60,"You're very welcome. Merry Christmas, thank you for choosing the Prestige and have a great day.":60,"You're very welcome. Happy Hannukah, thank you for choosing the Prestige and have a great day.":53,"Good afternoon, Mr. Delince.  Welcome to the Prestige.":32,"I have your reservation here.  It's a Deluxe Room with a Harbor Mountain view for two nights.":59,"The rate is $399 per night and just to confirm again, you are scheduled to check out on December twenty fourth.  Is that correct, sir?":80,"Mr. Delince could you please fill out the top portion of this form and sign at the bottom?":54,"Check out is at 11 in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?":78,"Thank you.  Please just give me a moment to run the card.":37,"Thank you, sir.  May I also have your passport or driver's license, please?":46,"Thank you.  Please give me a moment, sir.":24,"Press Check In to complete check in.":23,"Thank you for waiting Mr. Delince.  We are all set.  I've written your room number here and your card keys are in the packet.":73,"William, here, has got your bags.  William, could you please show Mr. Delince up to his room?":54,"Of course.  The easiest way to arrange one is to dial 0 when you get up to your room.  Is there anything else I can help you with, sir?":80,"It opens at 6 AM.":11,"You're very welcome.  Happy holidays thank you for choosing the Prestige and have a great day.":60,"Good evening madam. Welcome to the Prestige":30,"Good to see you ma'am. Welcome to the Prestige. How may I help you?":40,"How do you do ma'am. Welcome to the Prestige. How may I help you?":39,"I'm sorry to hear that, ma'am. Reservations are held until midnight so I'm sure you are fine.":58,"That's bad luck, ma'am. Reservations are held until midnight so I'm sure you are fine.":54,"I'm sorry for you, ma'am. Reservations are held until midnight so I'm sure you are fine.":55,"May I have your last name or confirmation number please?":74,"Do you know your last name or confirmation number please?":37,"What's your last name or confirmation number please?":35,"Your reservation is right here Ms. Fang. Ms. Maret Fang?":37,"Your reservation is right here Ms. Fang. Ms. Martina Fang?":39,"Your reservation is right here Ms. Fang. Ms. Marta Fang?":37,"You're very welcome ma'am. We have you booked for a Deluxe Inner Harbor, single occupancy for three hundred and fifty nine dollars per night.":94,"You're very welcome ma'am. We have you booked for a Deluxe Inner Harbor, double occupancy for three hundred and fifty nine dollars per night.":93,"You're very welcome ma'am. We have you booked for a Deluxe Inner Harbor, single occupancy for three hundred and sixty nine dollars per night.":95,"That is our standard rate, ma'am. We are currently in the peak season until the first of September.":64,"That is our discount rate, ma'am. We are currently in the peak season until the first of September.":64,"That is our standardized rate, ma'am. We are currently in the peak season until the first of September.":67,"No ma'am it doesn't. Were you informed of the rate when you made the reservation?":50,"No ma'am it doesn't. Were you or weren't you informed of the rate when you made the reservation?":59,"No ma'am it doesn't. Why weren't you informed of the rate when you made the reservation?":55,"I'm sorry about the mix up Ms. Fang. Would you still like to check in, ma'am?":46,"I see. Wouldn't you still like to check in, ma'am?":28,"I'm sorry the mistake Ms. Fang. Can you still check in, ma'am?":37,"Thank you for your understanding. Please fill out this registration form. And you'll be staying with us until August fifth, ma'am?":85,"Thank you for your understanding. Please fill out this registration form. And will you be staying with us until August eighth, ma'am?":86,"Thank you for your understanding. Please fill out this registration form. And you'll be staying here until August seventh, ma'am?":85,"Of course ma'am. Here you go. May I also have your passport and credit card please?":53,"Of course ma'am. Here you go. Your passport and credit card please?":43,"Of course ma'am. Here you go. Give me your passport and credit card please?":48,"Yes ma'am. I'm sorry.":12,"Please don't use that tone with me, ma'am.":25,"Excuse me but I'm sorry.":18,"That's quite alright Ms. Fang. I understand how you feel. Please give me a moment while I enter in your information.":75,"Apology accepted Ms. Fang. I understand how you feel. Please give me a moment while I enter in your information.":77,"If that's how you feel Ms. Fang, I understand it. Please give me a moment while I enter in your information.":70,"All done. Thank you for your patience. I've placed your key into the envelope and Tomas will take you and your luggage to your room.":83,"There we go. I understand your frustration. I've placed your key into the envelope and Tomas will take you and your luggage to your room.":90,"All done. You've had a hard day. I've placed your key into the envelope and Tomas will take you and your luggage to your room.":78,"You are very welcome Ms. Fang. Enjoy your stay at the Prestige and have a good night.":54,"You are very welcome Ms. Fang. A glass of milk will help you sleep. Have a good night.":54,"You are very welcome Ms. Fang. Forgive me for the misunderstandings and have good night.":59,"Good evening madam.  Welcome to the Prestige.  How may I help you?":41,"I'm sorry to hear that, ma'am.  Reservations are held until midnight so I'm sure you are fine.":58,"Your reservation is right here Ms. Fang.  Ms. Maret Fang?":37,"You're very welcome ma'am.  We have you booked for a Deluxe Inner Harbor, single occupancy for $359 per night.":68,"That is our standard rate, ma'am.  We are currently in the peak season until the first of September.":64,"No ma'am it doesn't.  Were you informed of the rate when you made the reservation?":50,"I'm sorry about the mix up Ms. Fang.  Would you still like to check in, ma'am?":46,"Thank you for your understanding.  Please fill out this registration form.  And you'll be staying with us until August fifth, ma'am?":85,"Of course ma'am.  Here you go.  May I also have your passport and credit card please?":53,"Yes ma'am.  I'm sorry.":12,"That's quite alright Ms. Fang.  I understand how you feel.  Please give me a moment while I enter in your information.":75,"All done.  Thank you for your patience.  I've placed your key into the envelope and Tomas will take you and your luggage to your room.":83,"You are very welcome Ms. Fang.  Enjoy your stay at the Prestige and have a good night.":54}