<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Hi.  I'd like to check-in.  The name is Delince, Marc Delince.]]></question>
    <saythis><![CDATA[Good afternoon, Mr. Delince.  Welcome to the Prestige.]]></saythis>
    <answer rationale="" value="1" choicesay="Good afternoon, Mr. Delince.  Welcome to the Prestige."><![CDATA[Good afternoon, Mr. Delince.  Welcome to the Prestige.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Is the reservation under your name, sir?]]></question>
    <saythis><![CDATA[Is the reservation under your name, sir?]]></saythis>
    <answer rationale="Yes it is." value="1" choicesay="Is the reservation under your name, sir?"><![CDATA[Is the reservation under your name, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[Excuse me, but could you please spell your last name?]]></saythis>
    <answer rationale="D, E, L, I, N, C, E.  Delince" value="1" choicesay="Excuse me, but could you please spell your last name?"><![CDATA[Excuse me, but could you please spell your last name?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I have your reservation here.  It's a Deluxe Room with a Harbor Mountain view for two nights.]]></question>
    <saythis><![CDATA[I have your reservation here.  It's a Deluxe Room with a Harbor Mountain view for two nights.]]></saythis>
    <answer rationale="Yeah that's right." value="1" choicesay="I have your reservation here.  It's a Deluxe Room with a Harbor Mountain view for two nights."><![CDATA[I have your reservation here.  It's a Deluxe Room with a Harbor Mountain view for two nights.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[The rate is $399 per night and just to confirm again, you are scheduled to check out on December 24th.  Is that correct, sir?]]></question>
    <saythis><![CDATA[The rate is $399 per night and just to confirm again, you are scheduled to check out on December 24th.  Is that correct, sir?##The rate is three hundred and ninety nine dollars per night and just to confirm again, you are scheduled to check out on December twenty-fourth.  Is that correct, sir?]]></saythis>
    <answer rationale="Yes it is." value="1" choicesay="The rate is $399 per night and just to confirm again, you are scheduled to check out on December 24th.  Is that correct, sir?##The rate is three hundred and ninety nine dollars per night and just to confirm again, you are scheduled to check out on December twenty-fourth.  Is that correct, sir?"><![CDATA[The rate is $399 per night and just to confirm again, you are scheduled to check out on December 24th.  Is that correct, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Mr. Delince could you please fill out the top portion of this form and sign at the bottom?]]></question>
    <saythis><![CDATA[Mr. Delince could you please fill out the top portion of this form and sign at the bottom? ]]></saythis>
    <answer rationale="Thank.  Could you tell me when check out time is?" value="1" choicesay="Mr. Delince could you please fill out the top portion of this form and sign at the bottom? "><![CDATA[Mr. Delince could you please fill out the top portion of this form and sign at the bottom?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Check out is at 11 in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?]]></question>
    <saythis><![CDATA[Check out is at 11 in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?##Check out is at eleven in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?]]></saythis>
    <answer rationale="I see.  Yeah, here's my card." value="1" choicesay="Check out is at 11 in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?##Check out is at eleven in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?"><![CDATA[Check out is at 11 in the morning.  Will you be using a credit card to take care of the deposit and any incidentals?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you.  Please just give me a moment to run the card.]]></question>
    <saythis><![CDATA[Thank you.  Please just give me a moment to run the card.]]></saythis>
    <answer rationale="Sure, no problem." value="1" choicesay="Thank you.  Please just give me a moment to run the card."><![CDATA[Thank you.  Please just give me a moment to run the card.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Here's the form.]]></question>
    <saythis><![CDATA[Thank you, sir.  May I also have your passport or driver's license, please?]]></saythis>
    <answer rationale="Sure. Here you go." value="1" choicesay="Thank you, sir.  May I also have your passport or driver's license, please?"><![CDATA[Thank you, sir.  May I also have your passport or driver's license, please?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you.  Please give me a moment, sir.]]></question>
    <saythis><![CDATA[Thank you.  Please give me a moment, sir.]]></saythis>
    <answer rationale="Okay.  I'll be right here." value="1" choicesay="Thank you.  Please give me a moment, sir."><![CDATA[Thank you.  Please give me a moment, sir.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check In</em> to complete check-in.</span>]]></question>
    <saythis><![CDATA[Press Check In to complete check-in.]]></saythis>
    <answer rationale="" value="1" choicesay="Press Check In to complete check-in."><![CDATA[Press Check In to complete check-in.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you for waiting Mr. Delince.  We are all set.  I've written your room number here and your card keys are in the packet.]]></question>
    <saythis><![CDATA[Thank you for waiting Mr. Delince.  We are all set.  I've written your room number here and your card keys are in the packet.]]></saythis>
    <answer rationale="Thanks.  My bags?" value="1" choicesay="Thank you for waiting Mr. Delince.  We are all set.  I've written your room number here and your card keys are in the packet."><![CDATA[Thank you for waiting Mr. Delince.  We are all set.  I've written your room number here and your card keys are in the packet.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[William, here, has got your bags.  William, could you please show Mr. Delince up to his room?]]></question>
    <saythis><![CDATA[William, here, has got your bags.  William, could you please show Mr. Delince up to his room?]]></saythis>
    <answer rationale="Could you tell me how I can arrange for a wake-up call?" value="1" choicesay="William, here, has got your bags.  William, could you please show Mr. Delince up to his room?"><![CDATA[William, here, has got your bags.  William, could you please show Mr. Delince up to his room?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Of course.  The easiest way to arrange one is to dial 0 when you get up to your room.  Is there anything else I can help you with, sir?]]></question>
    <saythis><![CDATA[Of course.  The easiest way to arrange one is to dial 0 when you get up to your room.  Is there anything else I can help you with, sir?##Of course.  The easiest way to arrange one is to dial zero when you get up to your room.  Is there anything else I can help you with, sir?]]></saythis>
    <answer rationale="Okay.  And what time does the gym open?" value="1" choicesay="Of course.  The easiest way to arrange one is to dial 0 when you get up to your room.  Is there anything else I can help you with, sir?##Of course.  The easiest way to arrange one is to dial zero when you get up to your room.  Is there anything else I can help you with, sir?"><![CDATA[Of course.  The easiest way to arrange one is to dial 0 when you get up to your room.  Is there anything else I can help you with, sir?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[It opens at 6 AM.]]></question>
    <saythis><![CDATA[It opens at 6 AM.##It opens at six AM.]]></saythis>
    <answer rationale="Oh ok.  Thanks for your help." value="1" choicesay="It opens at 6 AM.##It opens at six AM."><![CDATA[It opens at 6 AM.]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[You're very welcome.  Happy holidays thank you for choosing the Prestige and have a great day.]]></question>
    <saythis><![CDATA[You're very welcome.  Happy holidays thank you for choosing the Prestige and have a great day.]]></saythis>
    <answer rationale="You too. Goodbye." value="1" choicesay="You're very welcome.  Happy holidays thank you for choosing the Prestige and have a great day."><![CDATA[You're very welcome.  Happy holidays thank you for choosing the Prestige and have a great day.]]></answer>
  </question>
</catalog>
