<?xml version="1.0"?>
<catalog>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Good evening Professor Cordonnier.  __________.  How may I help you?]]></question>
    <saythis><![CDATA[Good evening Professor Cordonnier.  It's so nice to see you again.  How may I help you?]]></saythis>
    <answer rationale="It's good to be back.  It looks like you've changed so many things here." value="1" choicesay="Good evening Professor Cordonnier.  It's so nice to see you again.  How may I help you?"><![CDATA[It's so nice to see you again]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good evening Professor Cordonnier.  You are back again.  How may I help you?"><![CDATA[You are back again]]></answer>
    <answer rationale="Try again." value="0" choicesay="Good evening Professor Cordonnier.  I'm happy for your return.  How may I help you?"><![CDATA[I'm happy for your return]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Yes, sir.  We've recently redecorated the lobby.  __________?]]></question>
    <saythis><![CDATA[Yes, sir.  We've recently redecorated the lobby.  What do you think?]]></saythis>
    <answer rationale="I like it.  Definitely fresher. I really like those new flower arrangements.  They are spectacular." value="1" choicesay="Yes, sir.  We've recently redecorated the lobby.  What do you think?"><![CDATA[What do you think]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes, sir.  We've recently redecorated the lobby.  You like?"><![CDATA[You like]]></answer>
    <answer rationale="Try again." value="0" choicesay="Yes, sir.  We've recently redecorated the lobby.  How is it?"><![CDATA[How is it]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you.  __________.  What brings you to Vancouver again, Professsor?]]></question>
    <saythis><![CDATA[Thank you.  We recently hired a new decorator, Marie Povitch.  We're starting to see her touches all over the hotel now.  What brings you to Vancouver again, Professsor?]]></saythis>
    <answer rationale="This is just a stop over for a few nights.  We were in Toronto for about four days and are stopping here before we go on to Tokyo." value="1" choicesay="Thank you.  We recently hired a new decorator, Marie Povitch.  We're starting to see her touches all over the hotel now.  What brings you to Vancouver again, Professsor?"><![CDATA[We recently hired a new decorator, Marie Povitch.  We're starting to see her touches all over the hotel now]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you.  We recently took a new decorator, Marie Povitch.  We're always seeing her touches all over the hotel now.  What brings you to Vancouver again, Professsor?"><![CDATA[We recently took a new decorator, Marie Povitch.  We're always seeing her touches all over the hotel now]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you.  We recently hired a new designer, Marie Povitch.  So now see her touches in the hotel.  What brings you to Vancouver again, Professsor?"><![CDATA[We recently hired a new designer, Marie Povitch.  So now see her touches in the hotel]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[That's definitely a long trip from France, but I'm glad you've come back to the Prestige.  __________, Professor?]]></question>
    <saythis><![CDATA[That's definitely a long trip from France, but I'm glad you've come back to the Prestige.  Would you have a confirmation number, Professor?  ]]></saythis>
    <answer rationale="Thank you, it's good to be back.  Our number's E, S,I, dash, 3, 0, 1, 7." value="1" choicesay="That's definitely a long trip from France, but I'm glad you've come back to the Prestige.  Would you have a confirmation number, Professor?  "><![CDATA[Would you have a confirmation number]]></answer>
    <answer rationale="Try again." value="0" choicesay="That's definitely a long trip from France, but I'm glad you've come back to the Prestige.  Would you have a last name, Professor?  "><![CDATA[Would you have a last name]]></answer>
    <answer rationale="Try again." value="0" choicesay="That's definitely a long trip from France, but I'm glad you've come back to the Prestige.  What is your number, Professor?  "><![CDATA[What is your number]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]></question>
    <saythis><![CDATA[I'm sorry but could you please repeat that?]]></saythis>
    <answer rationale="It's E, S,I, dash, 3, 0, 1, 7." value="1" choicesay="I'm sorry but could you please repeat that?"><![CDATA[I'm sorry but could you please repeat that?]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[I have your reservation here, Professor.  __________.]]></question>
    <saythis><![CDATA[I have your reservation here, Professor.  The check in date is for today with check out on the 16th.##I have your reservation here, Professor.  The check in date is for today with check out on the sixteenth.]]></saythis>
    <answer rationale="That's right." value="1" choicesay="I have your reservation here, Professor.  The check in date is for today with check out on the 16th.##I have your reservation here, Professor.  The check in date is for today with check out on the sixteenth."><![CDATA[The check in date is for today with check out on the 16th]]></answer>
    <answer rationale="Try again." value="0" choicesay="I have your reservation here, Professor.  The check in date is for today with check out tomorrow on the 14th.##I have your reservation here, Professor.  The check in date is for today with check out tomorrow on the fourteenth."><![CDATA[The check in date is for today with check out tomorrow on the 14th]]></answer>
    <answer rationale="Try again." value="0" choicesay="I have your reservation here, Professor.  The check in date is for today with check out on the day after tomorrow on the 20th.##I have your reservation here, Professor.  The check in date is for today with check out on the day after tomorrow on the twentieth."><![CDATA[The check in date is for today with check out on the day after tomorrow on the 20th]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[You are booked for a __________ per night.]]></question>
    <saythis><![CDATA[You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for $369 per night.##You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for three hundred and sixty nine dollars per night.]]></saythis>
    <answer rationale="Yes, we decided to take Jaques with us.  He's over there with Marion." value="1" choicesay="You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for $369 per night.##You are booked for a Deluxe Inner Harbor with one king bed and a rollaway for three hundred and sixty nine dollars per night."><![CDATA[Deluxe Inner Harbor with one king bed and a rollaway for $369]]></answer>
    <answer rationale="Try again." value="0" choicesay="You are book for a Deluxe Harbor Mountain with one double bed and a rollaway for $399 per night.##You are booked for a Deluxe Harbor Mountain with one double bed and a rollaway for three hundred and ninety nine dollars per night."><![CDATA[Deluxe Harbor/Mountain with one double bed and a rollaway for $399]]></answer>
    <answer rationale="Try again." value="0" choicesay="You are booked for a Deluxe Inner Harbor with one double bed for $269 per night.##You are booked for a Deluxe Inner Harbor with one double bed for two hundred and sixty nine dollars per night."><![CDATA[Deluxe Inner Harbor with one double bed for $269]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Wow Professor.  __________.]]></question>
    <saythis><![CDATA[Wow Professor.  I didn't recognize him.  He's grown so much.]]></saythis>
    <answer rationale="Yes he has.  Now he needs his own bed. Heh." value="1" choicesay="Wow Professor.  I didn't recognize him.  He's grown so much."><![CDATA[I didn't recognize him.  He's grown so much]]></answer>
    <answer rationale="Try again." value="0" choicesay="Wow Professor.  I don't know who he is.  He's grown so much."><![CDATA[I don't know who he is.  He's grown so much]]></answer>
    <answer rationale="Try again." value="0" choicesay="Wow Professor.  I don't recognize him.  He's too big."><![CDATA[I don't recognize him.  He's too big]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[It certainly looks like it.  __________.  May I have your passport please?]]></question>
    <saythis><![CDATA[It certainly looks like it.  Here is the registration form, Professor.  May I have your passport please?]]></saythis>
    <answer rationale="Of course, and here's my credit card too." value="1" choicesay="It certainly looks like it.  Here is the registration form, Professor.  May I have your passport please?"><![CDATA[Here is the registration form, Professor]]></answer>
    <answer rationale="Try again." value="0" choicesay="It certainly looks like it.  Take this form please, Professor.  May I have your passport please?"><![CDATA[Take this form please, Professor]]></answer>
    <answer rationale="Try again." value="0" choicesay="It certainly looks like it.  Fill out this please, Professor.  May I have your passport please?"><![CDATA[Fill out this please, Professor]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you.  __________?]]></question>
    <saythis><![CDATA[Thank you.  How old is he now?]]></saythis>
    <answer rationale="He'll be six in May.  Here's the registration form." value="1" choicesay="Thank you.  How old is he now?"><![CDATA[How old is he now]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you.  Do you know how old is he?"><![CDATA[Do you know how old is he]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you.  How many years does he have?"><![CDATA[How many years does he have]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[Please give me a moment to enter in this information, Professor.]]></saythis>
    <answer rationale="Please take your time.  Are you very busy right now?" value="1" choicesay="Please give me a moment to enter in this information, Professor."><![CDATA[Please give me a moment to enter in this information, Professor]]></answer>
    <answer rationale="Try again." value="0" choicesay="Let me please take a moment, sir."><![CDATA[Let me please take a moment, sir]]></answer>
    <answer rationale="Try again." value="0" choicesay="I need to enter this, please wait sir."><![CDATA[I need to enter this, please wait sir]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Actually, things are a little slow right now. __________.]]></question>
    <saythis><![CDATA[Actually, things are a little slow right now. Fortunately, we are doing much better than the other hotels in the area.]]></saythis>
    <answer rationale="Yes, I understand.  The economy in France, actually Europe in general, is also suffering.  That's one of the reasons we're traveling to Asia right now." value="1" choicesay="Actually, things are a little slow right now. Fortunately, we are doing much better than the other hotels in the area."><![CDATA[Fortunately, we are doing much better than the other hotels in the area]]></answer>
    <answer rationale="Try again." value="0" choicesay="Actually, things are a little slow right now. Unfortunately, we are performing better than the other hotels in the area."><![CDATA[Unfortunately, we are performing better than the other hotels in the area]]></answer>
    <answer rationale="Try again." value="0" choicesay="Actually, things are a little slow right now. Too bad for them, but we are doing much better than the other hotels in the area."><![CDATA[Too bad for them, but we are doing much better than the other hotels in the area]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[<span class='blackspan'>Press <em>Check In</em> to complete check-in.</span>]]></question>
    <saythis/>
    <answer rationale="" value="" choicesay=""><![CDATA[]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you for waiting Professor.  Here are your passport and credit card.  __________.]]></question>
    <saythis><![CDATA[Thank you for waiting Professor.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it.]]></saythis>
    <answer rationale="Thank you.  Are we in the usual room?" value="1" choicesay="Thank you for waiting Professor.  Here are your passport and credit card.  Your key cards are in the packet and I've written your room number on it."><![CDATA[Your key cards are in the packet and I've written your room number on it]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you for waiting Professor.  Here are your passport and credit card.  Take these keys and follow William to your room."><![CDATA[Take these keys and follow William to your room]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you for waiting Professor.  Here are your passport and credit card.  Your key cards are in the packet and you're in room 8,1,8.##Thank you for waiting Professor.  Here are your passport and credit card.  Your key cards are in the packet and you're in room eight, eighteen."><![CDATA[Your key cards are in the packet and you're in room 818]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.  William will see you up to the room.  Is there anything else I can do for you this evening?]]></question>
    <saythis><![CDATA[Yes sir, as always.  William will see you up to the room.  Is there anything else I can do for you this evening?]]></saythis>
    <answer rationale="Thank you.  Can you also please let Melissa at Tollman's know I'm back." value="1" choicesay="Yes sir, as always.  William will see you up to the room.  Is there anything else I can do for you this evening?"><![CDATA[Yes sir, as always]]></answer>
    <answer rationale="Try again." value="0" choicesay="Of course, I saved it for you.  William will see you up to the room.  Is there anything else I can do for you this evening?"><![CDATA[Of course, I saved it for you]]></answer>
    <answer rationale="Try again." value="0" choicesay="Not this time.  William will see you up to the room.  Is there anything else I can do for you this evening?"><![CDATA[Not this time]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[__________.]]></question>
    <saythis><![CDATA[I shall definitely do that.  I'm sure they will be excited to hear the news.]]></saythis>
    <answer rationale="You are as efficient as ever.  It's good to be back." value="1" choicesay="I shall definitely do that.  I'm sure they will be excited to hear the news."><![CDATA[I shall definitely do that.  I'm sure they will be excited to hear the news]]></answer>
    <answer rationale="Try again." value="0" choicesay="When I'm done with you.  I'm sure they should be excited to hear the news."><![CDATA[When I'm done with you.  I'm sure they should be excited to hear the news]]></answer>
    <answer rationale="Try again." value="0" choicesay="Right away, sir.  I'm certainly excited to hear the news."><![CDATA[Right away, sir.  I'm certainly excited to hear the news]]></answer>
  </question>
  <question>
    <phrase isaudiomp3="0" mp3=""/>
    <question><![CDATA[Thank you, Professor.  __________, good night.]]></question>
    <saythis><![CDATA[Thank you, Professor.  And we appreciate you choosing the Prestige again, good night.]]></saythis>
    <answer rationale="Of course, good night.  Marion, Jaques, let's go up with William." value="1" choicesay="Thank you, Professor.  And we appreciate you choosing the Prestige again, good night."><![CDATA[And we appreciate you choosing the Prestige again]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you, Professor.  And you are good for choosing the Prestige again, good night."><![CDATA[And you are good for choosing the Prestige again]]></answer>
    <answer rationale="Try again." value="0" choicesay="Thank you, Professor.  And we are happy for you choosing the Prestige again, good night."><![CDATA[And we are happy for you choosing the Prestige again]]></answer>
  </question>
</catalog>
