<?xml version="1.0" encoding="utf-8"?>
<catalog>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Click <em>Answer the Phone </em>button</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Good morning, Prestige. This is aaaaa speaking. How may I help you?]]]></question>
		<saythis><![CDATA[Good morning, Prestige. This is aaaaa speaking. How may I help you?]]]></saythis>
		<answer value="1" choicesay="Good morning, Prestige. This is aaaaa speaking. How may I help you?"><![CDATA[Good morning, Prestige. This is aaaaa speaking. How may I help you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir, I would be more than happy to assist you. When are you arriving?]]]></question>
		<saythis><![CDATA[Yes sir, I would be more than happy to assist you. When are you arriving?]]]></saythis>
		<answer value="1" choicesay="Yes sir, I would be more than happy to assist you. When are you arriving?"><![CDATA[Yes sir, I would be more than happy to assist you. When are you arriving?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[May I have your name please?]]]></question>
		<saythis><![CDATA[May I have your name please?]]]></saythis>
		<answer value="1" choicesay="May I have your name please?"><![CDATA[May I have your name please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat that, sir?"><![CDATA[Can you please repeat that, sir?]]]></answer>
		<answer value="1" choicesay="Can you please spell your last name?"><![CDATA[Can you please spell your last name?]]]></answer>
		<answer value="1" choicesay="Can you please spell your first name, Mr. Imami?"><![CDATA[Can you please spell your first name, Mr. Imami?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[How many days will you be staying at the Prestige?]]]></question>
		<saythis><![CDATA[How many days will you be staying at the Prestige?]]]></saythis>
		<answer value="1" choicesay="How many days will you be staying at the Prestige?"><![CDATA[How many days will you be staying at the Prestige?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press Done when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat that, Mr. Imami?"><![CDATA[Can you please repeat that, Mr. Imami?]]]></answer>
		<answer value="1" choicesay="Can you please repeat your arrival date?"><![CDATA[Can you please repeat your arrival date?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[How many guests will be in your party, Mr. Imami?]]]></question>
		<saythis><![CDATA[How many guests will be in your party, Mr. Imami?]]]></saythis>
		<answer value="1" choicesay="How many guests will be in your party, Mr. Imami?"><![CDATA[How many guests will be in your party, Mr. Imami?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="I'm sorry, did you mean you and another guest?"><![CDATA[I'm sorry, did you mean you and another guest?]]]></answer>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you, Mr. Imami. We have a number of available rooms, a typical room would be a Deluxe Inner Harbor room.]]]></question>
		<saythis><![CDATA[Thank you, Mr. Imami. We have a number of available rooms, a typical room would be a Deluxe Inner Harbor room.]]]></saythis>
		<answer value="1" choicesay="Thank you, Mr. Imami. We have a number of available rooms, a typical room would be a Deluxe Inner Harbor room."><![CDATA[Thank you, Mr. Imami. We have a number of available rooms, a typical room would be a Deluxe Inner Harbor room.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Let me check that, Mr. Imami. It will be just a moment.]]]></question>
		<saythis><![CDATA[Let me check that, Mr. Imami. It will be just a moment.]]]></saythis>
		<answer value="1" choicesay="Let me check that, Mr. Imami. It will be just be a moment."><![CDATA[Let me check that, Mr. Imami. It will be just a moment.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir, I understand. I have both a Premier room and a Prestige Suite that are very comfortable.]]]></question>
		<saythis><![CDATA[Yes sir, I understand. I have both a Premier room and a Prestige Suite that are very comfortable.]]]></saythis>
		<answer value="1" choicesay="Yes sir, I understand. I have both a Premier room and a Prestige Suite that are very comfortable."><![CDATA[Yes sir, I understand. I have both a Premier room and a Prestige Suite that are very comfortable.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[I would suggest a Prestige Suite with a Harbor/Mountain view. It is one of our better rooms.]]]></question>
		<saythis><![CDATA[Iwould suggest a Prestige Suite with a Harbor/Mountain view. It is one of our better rooms.]]]></saythis>
		<answer value="1" choicesay="I would suggest a Prestige Suite with a Harbor/Mountain view. It is one of our better rooms."><![CDATA[I would suggest a Prestige Suite with a Harbor/Mountain view. It is one of our better rooms.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir it does.  What kind of bed would you like, Mr. Imami? A king size or two double beds?]]]></question>
		<saythis><![CDATA[Yes sir it does.  What kind of bed would you like, Mr. Imami? A king size or two double beds?]]]></saythis>
		<answer value="1" choicesay="Yes sir it does.  What kind of bed would you like, Mr. Imami? A king size or two double beds?"><![CDATA[Yes sir it does.  What kind of bed would you like, Mr. Imami? A king size or two double beds?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Good choice, Mr. Imami. So that will be a Prestige Suite with a Harbor/Mountain view and king size bed at $720 per night for three nights.]]]></question>
		<saythis><![CDATA[Good choice, Mr. Imami. So that will be a Prestige Suite with a Harbor/Mountain view and king size bed at $720 per night for three nights.]]]></saythis>
		<answer value="1" choicesay="Good choice, Mr. Imami. So that will be a Prestige Suite with a Harbor/Mountain view and king size bed at $720 per night for three nights.##Good choice, Mr. Imami. So that will be a Prestige Suite with a Harbor/Mountain view and king size bed at seven hundred and twenty dollars per night for three nights."><![CDATA[Good choice, Mr. Imami. So that will be a Prestige Suite with a Harbor/Mountain view and king size bed at $720 per night for three nights.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir there is a magnificent view of both the harbor and mountains from your room. Shall I reserve this room for you, Mr. Imami?]]]></question>
		<saythis><![CDATA[Yes sir there is a magnificent view of both the harbor and mountains from your room. Shall I reserve this room for you, Mr. Imami?]]]></saythis>
		<answer value="1" choicesay="Yes sir there is a magnificent view of both the harbor and mountains from your room. Shall I reserve this room for you, Mr. Imami?"><![CDATA[Yes sir there is a magnificent view of both the harbor and mountains from your room. Shall I reserve this room for you, Mr. Imami?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[We usually require a credit card to guarantee the room, Mr. Imami.]]]></question>
		<saythis><![CDATA[We usually require a credit card to guarantee the room, Mr. Imami.]]]></saythis>
		<answer value="1" choicesay="We usually require a credit card to guarantee the room, Mr. Imami. "><![CDATA[We usually require a credit card to guarantee the room, Mr. Imami.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done </em>when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Please give me the credit card number when you are ready, Mr. Imami.]]]></question>
		<saythis><![CDATA[Please give me the credit card number when you are ready, Mr. Imami.]]]></saythis>
		<answer value="1" choicesay="Please give me the credit card number when you are ready, Mr. Imami."><![CDATA[Please give me the credit card number when you are ready, Mr. Imami.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="I'm sorry but can you please repeat that?"><![CDATA[I'm sorry but can you please repeat that?]]]></answer>
		<answer value="1" choicesay="What are the last four digits of your card again, Mr. Imami?"><![CDATA[What are the last four digits of your card again, Mr. Imami?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[And the expiration date, Mr. Imami?]]]></question>
		<saythis><![CDATA[And the expiration date, Mr. Imami?]]]></saythis>
		<answer value="1" choicesay="And the expiration date, Mr. Imami?"><![CDATA[And the expiration date, Mr. Imami?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="What is the expiration month, Mr. Imami?"><![CDATA[What is the expiration month, Mr. Imami?]]]></answer>
		<answer value="1" choicesay="What is the expiration year, Mr. Imami?"><![CDATA[What is the expiration year, Mr. Imami?]]]></answer>
		<answer value="1" choicesay="Can you please repeat the expiration year, Mr. Imami?"><![CDATA[Can you please repeat the expiration year, Mr. Imami?]]]></answer>
		<answer value="1" choicesay="Sorry Mr. Imami but can you please repeat the expiration month and year again?"><![CDATA[Sorry Mr. Imami but can you please repeat the expiration month and year again?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you, Mr. Imami. Finally may I have a number where we can reach you?]]]></question>
		<saythis><![CDATA[Thank you, Mr. Imami. Finally may I have a number where we can reach you?]]]></saythis>
		<answer value="1" choicesay="Thank you, Mr. Imami. Finally may I have a number where we can reach you?"><![CDATA[Thank you, Mr. Imami. Finally may I have a number where we can reach you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat the number again?"><![CDATA[Can you please repeat the number again?]]]></answer>
		<answer value="1" choicesay="Can you please tell me the country code?"><![CDATA[Can you please tell me the country code?]]]></answer>
		<answer value="1" choicesay="Can you please tell me the area code?"><![CDATA[Can you please tell me the area code?]]]></answer>
		<answer value="1" choicesay="Can you please tell me just the phone number?"><![CDATA[Can you please tell me just the phone number?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> to make the reservation.</span>]]]></question>
		<saythis><![CDATA[Press Reserve to make the reservation.]]]></saythis>
		<answer value="1" choicesay="Can you please spell your last name again?"><![CDATA[Can you please spell your last name again?]]]></answer>
		<answer value="1" choicesay="Can you please spell your first name again, Mr. Imami?"><![CDATA[Can you please spell your first name again, Mr. Imami?]]]></answer>
		<answer value="1" choicesay="When will you be checking in again?"><![CDATA[When will you be checking in again?]]]></answer>
		<answer value="1" choicesay="When will you be checking out again?"><![CDATA[When will you be checking out again?]]]></answer>
		<answer value="1" choicesay="How many guests will be in your party again, Mr. Imami?"><![CDATA[How many guests will be in your party again, Mr. Imami?]]]></answer>
		<answer value="1" choicesay="What room view would you be interested in again Mr. Imami?"><![CDATA[What room view would you be interested in again Mr. Imami?]]]></answer>
		<answer value="1" choicesay="What room type do you want again, Mr. Imami?"><![CDATA[What room type do you want again, Mr. Imami?]]]></answer>
		<answer value="1" choicesay="What kind of bed would you like again, Mr. Imami? A king size or two double beds?"><![CDATA[What kind of bed would you like again, Mr. Imami? A king size or two double beds?]]]></answer>
		<answer value="1" choicesay="How would you like to guarantee this room?"><![CDATA[How would you like to guarantee this room?]]]></answer>
		<answer value="1" choicesay="Can you please give me the credit card number again?"><![CDATA[Can you please give me the credit card number again?]]]></answer>
		<answer value="1" choicesay="What is the expiration date for your credit card again?"><![CDATA[What is the expiration date for your credit card again?]]]></answer>
		<answer value="1" choicesay="Thank you, Mr. Imami. Finally may I have a number where we can reach you?"><![CDATA[Thank you, Mr. Imami. Finally may I have a number where we can reach you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you very much Mr. Imami. Your confirmation number is ESI-61209.]]]></question>
		<saythis><![CDATA[Thank you very much Mr. Imami. Your confirmation number is E S I 6 1 2 0 9.]]]></saythis>
		<answer value="1" choicesay="Thank you very much Mr. Imami. Your confirmation number is E S I 6 1 2 0 9.##Thank you very much Mr. Imami. Your confirmation number is E S I 6 1 2 oh 9.##Thank you very much Mr. Imami. Your confirmation number is E S I six one two zero nine."><![CDATA[Thank you very much Mr. Imami. Your confirmation number is ESI-61209.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]]></question>
		<saythis><![CDATA[In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]]></saythis>
		<answer value="1" choicesay="In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges."><![CDATA[In the event you will need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Is there anything else I can assist you with this morning, Mr. Imami?]]]></question>
		<saythis><![CDATA[Is there anything else I can assist you with this morning, Mr. Imami?]]]></saythis>
		<answer value="1" choicesay="Is there anything else I can assist you with this morning, Mr. Imami?"><![CDATA[Is there anything else I can assist you with this morning, Mr. Imami?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you again for reserving at the Prestige and we look forward to seeing you on July 13. Goodbye.]]]></question>
		<saythis><![CDATA[Thank you again for reserving at the Prestige and we look forward to seeing you on July 13. Goodbye.]]]></saythis>
		<answer value="1" choicesay="Thank you again for reserving at the Prestige and we look forward to seeing you on July 13. Goodbye.##Thank you again for reserving at the Prestige and we look forward to seeing you on July thirteen. Goodbye."><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
</catalog>