<?xml version="1.0" encoding="utf-8"?>
<catalog>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Click <em>Answer the Phone</em> button</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Good afternoon, Prestige Hotel. This is aaaaa speaking. How may I help you?]]]></question>
		<saythis><![CDATA[Good afternoon, Prestige Hotel. This is aaaaa speaking. How may I help you?]]]></saythis>
		<answer value="1" choicesay="Good afternoon, Prestige Hotel. This is aaaaa speaking. How may I help you?"><![CDATA[Good afternoon, Prestige Hotel. This is aaaaa speaking. How may I help you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Certainly sir, I'd be more than happy to assist you.]]]></question>
		<saythis><![CDATA[Certainly sir, I'd be more than happy to assist you.]]]></saythis>
		<answer value="1" choicesay="Certainly sir, I'd be more than happy to assist you."><![CDATA[Certainly sir, I'd be more than happy to assist you.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[May I have your name, please?]]]></question>
		<saythis><![CDATA[May I have your name, please?]]]></saythis>
		<answer value="1" choicesay="May I have your name, please?"><![CDATA[May I have your name, please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Would you mind spelling that please?"><![CDATA[Would you mind spelling that please?]]]></answer>
		<answer value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]]></answer>
		<answer value="1" choicesay="Excuse me, can you please repeat that?"><![CDATA[Excuse me, can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[What day will you be checking in, Mr. Fan?]]]></question>
		<saythis><![CDATA[What day will you be checking in, Mr. Fan?]]]></saythis>
		<answer value="1" choicesay="What day will you be checking in, Mr. Fan?"><![CDATA[What day will you be checking in, Mr. Fan?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[How many days will you be staying, Mr. Fan?]]]></question>
		<saythis><![CDATA[How many days will you be staying, Mr. Fan?]]]></saythis>
		<answer value="1" choicesay="How many days will you be staying, Mr. Fan?"><![CDATA[How many days will you be staying, Mr. Fan?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="I'm sorry can you please repeat that?"><![CDATA[I'm sorry can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So you will be checking out on July 11 Mr. Fan?]]]></question>
		<saythis><![CDATA[So you will be checking out on July 11 Mr. Fan?]]]></saythis>
		<answer value="1" choicesay="So you will be checking out on July 11 Mr. Fan?##So you will be checking out on July eleven Mr. Fan?"><![CDATA[So you will be checking out on July 11 Mr. Fan?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="What day will you be checking out Mr. Fan?"><![CDATA[What day will you be checking out Mr. Fan?]]]></answer>
		<answer value="1" choicesay="Pardon me but I did not hear you clearly. What day did you say?"><![CDATA[Pardon me but I did not hear you clearly. What day did you say?]]]></answer>
		<answer value="1" choicesay="Can you please repeat that, sir?"><![CDATA[Can you please repeat that, sir?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Will this reservation be just for yourself, Mr. Fan?]]]></question>
		<saythis><![CDATA[Will this reservation be just for yourself, Mr. Fan?]]]></saythis>
		<answer value="1" choicesay="Will this reservation be just for yourself, Mr. Fan?"><![CDATA[Will this reservation be just for yourself, Mr. Fan?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Will there be anybody else staying in the room with you Mr. Fan?"><![CDATA[Will there be anybody else staying in the room with you Mr. Fan?]]]></answer>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Excellent. We can put you in a deluxe Harbor/Mountain facing room.]]]></question>
		<saythis><![CDATA[Excellent. We can put you in a deluxe Harbor/Mountain facing room.]]]></saythis>
		<answer value="1" choicesay="Excellent. We can put you in a deluxe Harbor Mountain facing room"><![CDATA[Excellent. We can put you in a deluxe Harbor/Mountain facing room.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[We also have City and Inner Harbor facing views.]]]></question>
		<saythis><![CDATA[We also have City and Inner Harbor facing views.]]]></saythis>
		<answer value="1" choicesay="We also have City and Inner Harbor facing views."><![CDATA[We also have City and Inner Harbor facing views.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[That is a good choice Mr. Fan.  I am sure you will find it to your liking.]]]></question>
		<saythis><![CDATA[That is a good choice Mr. Fan.  I am sure you will find it to your liking.]]]></saythis>
		<answer value="1" choicesay="That is a good choice Mr. Fan.  I am sure you will find it to your liking."><![CDATA[That is a good choice Mr. Fan.  I am sure you will find it to your liking.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is $269, Mr. Fan.]]]></question>
		<saythis><![CDATA[I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is $269, Mr. Fan.]]]></saythis>
		<answer value="1" choicesay="I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is $269, Mr. Fan.##I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is two hundred and sixty-nine dollars, Mr. Fan."><![CDATA[I hope we live up to your expectations. The current rate for a Deluxe Inner Harbor room with double beds is $269, Mr. Fan.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Is this room fine with you Mr. Fan?]]]></question>
		<saythis><![CDATA[Is this room fine with you Mr. Fan?]]]></saythis>
		<answer value="1" choicesay="Is this room fine with you Mr. Fan?"><![CDATA[Is this room fine with you Mr. Fan?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you Mr. Fan. We would require a credit card to hold this room. This is to guarantee your reservation.]]]></question>
		<saythis><![CDATA[Thank you Mr. Fan. We would require a credit card to hold this room. This is to guarantee your reservation.]]]></saythis>
		<answer value="1" choicesay="Thank you Mr. Fan. We would require a credit card to hold this room. This is to guarantee your reservation."><![CDATA[Thank you Mr. Fan. We would require a credit card to hold this room. This is to guarantee your reservation.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat what kind of card you would like to use today?"><![CDATA[Can you please repeat what kind of card you would like to use today?]]]></answer>
		<answer value="1" choicesay="Im sorry I didnt get that. Can you repeat that please?"><![CDATA[I'm sorry I didn't get that. Can you repeat that please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir. When you are ready, please give me the number.]]]></question>
		<saythis><![CDATA[Yes sir. When you are ready, please give me the number.]]]></saythis>
		<answer value="1" choicesay="Yes sir. When you are ready, please give me the number."><![CDATA[Yes sir. When you are ready, please give me the number.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="I'm sorry can you repeat that one more time?"><![CDATA[I'm sorry can you repeat that one more time?]]]></answer>
		<answer value="1" choicesay="Great. To confirm, can you please repeat that?"><![CDATA[Great. To confirm, can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[And the expiration date of your card, Mr. Fan?]]]></question>
		<saythis><![CDATA[And the expiration date of your card, Mr. Fan?]]]></saythis>
		<answer value="1" choicesay="And the expiration date of your card, Mr. Fan?"><![CDATA[And the expiration date of your card, Mr. Fan?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat the month?"><![CDATA[Can you please repeat the month?]]]></answer>
		<answer value="1" choicesay="Can you please repeat the year?"><![CDATA[Can you please repeat the year?]]]></answer>
		<answer value="1" choicesay="Excuse me, but I didnt get that. Can you please repeat it?"><![CDATA[Excuse me, but I didn't get that. Can you please repeat it?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Finally can I please have a number where we can contact you at?]]]></question>
		<saythis><![CDATA[Finally can I please have a number where we can contact you at?]]]></saythis>
		<answer value="1" choicesay="Finally can I please have a number where we can contact you at?"><![CDATA[Finally can I please have a number where we can contact you at?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat that to make sure I heard you correctly?"><![CDATA[Can you please repeat that to make sure I heard you correctly?]]]></answer>
		<answer value="1" choicesay="What is the country code?"><![CDATA[What is the country code?]]]></answer>
		<answer value="1" choicesay="What is the city code?"><![CDATA[What is the city code?]]]></answer>
		<answer value="1" choicesay="And can you please repeat the phone number?"><![CDATA[And can you please repeat the phone number?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> button to make the reservation.</span>]]]></question>
		<saythis><![CDATA[May I have your name, please?]]]></saythis>
		<answer value="1" choicesay="May I have your name, please?"><![CDATA[May I have your name, please?]]]></answer>
		<answer value="1" choicesay="Can you please spell your last name?"><![CDATA[Can you please spell your last name?]]]></answer>
		<answer value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]]></answer>
		<answer value="1" choicesay="How many days will you be staying, Mr. Fan?"><![CDATA[How many days will you be staying, Mr. Fan?]]]></answer>
		<answer value="1" choicesay="What day will you be checking in, Mr. Fan?"><![CDATA[What day will you be checking in, Mr. Fan?]]]></answer>
		<answer value="1" choicesay="What day will you be checking out Mr. Fan?"><![CDATA[What day will you be checking out Mr. Fan?]]]></answer>
		<answer value="1" choicesay="How many people will be in your party, Mr. Fan?"><![CDATA[How many people will be in your party, Mr. Fan?]]]></answer>
		<answer value="1" choicesay="What room view would you like to reserve, Mr. Fan?"><![CDATA[What room view would you like to reserve, Mr. Fan?]]]></answer>
		<answer value="1" choicesay="What kind of bed type would you like, Mr. Fan?"><![CDATA[What kind of bed type would you like, Mr. Fan?]]]></answer>
		<answer value="1" choicesay="How would you like to guarantee this room, Mr. Fan?"><![CDATA[How would you like to guarantee this room, Mr. Fan?]]]></answer>
		<answer value="1" choicesay="Can you please give me the credit card number?"><![CDATA[Can you please give me the credit card number?]]]></answer>
		<answer value="1" choicesay="What is the expiration date for your card, Mr. Fan?"><![CDATA[What is the expiration date for your card, Mr. Fan?]]]></answer>
		<answer value="1" choicesay="Can I please have a number where we can contact you?"><![CDATA[Can I please have a number where we can contact you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you Mr. Fan. Your confirmation number is ESI-61509.]]]></question>
		<saythis><![CDATA[Thank you Mr. Fan. Your confirmation number is E, S, I, 61, 5, oh, 9]]]></saythis>
		<answer value="1" choicesay="Thank you Mr. Fan. Your confirmation number is E, S, I, 6, 1, 5, 0, 9##Thank you Mr. Fan. Your confirmation number is E, S, I, 61, 5, oh, 9##Thank you Mr. Fan. Your confirmation number is E, S, I, sixty-one five oh nine."><![CDATA[Thank you Mr. Fan. Your confirmation number is ESI-61509.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[In the event you will need to cancel or alter your reservation, please do so twenty-four hours in advance to avoid charges.]]]></question>
		<saythis><![CDATA[In the event you will need to cancel or alter your reservation, please do so twenty-four hours in advance to avoid charges.]]]></saythis>
		<answer value="1" choicesay="In the event you will need to cancel or alter your reservation, please do so twenty-four hours in advance to avoid charges."><![CDATA[In the event you will need to cancel or alter your reservation, please do so twenty-four hours in advance to avoid charges.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Is there anything else I can assist you with today, Mr. Fan?]]]></question>
		<saythis><![CDATA[Is there anything else I can assist you with today, Mr. Fan?]]]></saythis>
		<answer value="1" choicesay="Is there anything else I can assist you with today, Mr. Fan?"><![CDATA[Is there anything else I can assist you with today, Mr. Fan?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you Mr. Fan and we look forward to seeing you soon. Goodbye and have a nice day.]]]></question>
		<saythis><![CDATA[Thank you Mr. Fan and we look forward to seeing you soon. Goodbye and have a nice day.]]]></saythis>
		<answer value="1" choicesay="Thank you Mr. Fan and we look forward to seeing you soon. Goodbye and have a nice day."><![CDATA[Thank you Mr. Fan and we look forward to seeing you soon. Goodbye and have a nice day.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
</catalog>