<?xml version="1.0" encoding="utf-8"?>
<catalog>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Click <em>Answer the Phone</em> button</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Good morning, Prestige. This is aaaaa. _______________?]]]></question>
		<saythis><![CDATA[Good morning, Prestige. This is blank.]]]></saythis>
		<answer value="1" choicesay="Good morning, Prestige. This is aaaaa. How may I help you?"><![CDATA[How may I help you?]]]></answer>
		<answer value="0" choicesay="Good morning, Prestige. This is aaaaa. How are you?"><![CDATA[How are you?]]]></answer>
		<answer value="0" choicesay="Good morning, Prestige. This is aaaaa. Who are you?"><![CDATA[Who are you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Hi. I would like to make a reservation.</span>]]]></question>
		<saythis><![CDATA[Hi. I would like to make a reservation.]]]></saythis>
		<answer value="1" choicesay="Yes sir. When will you be arriving?"><![CDATA[Yes sir. When will you be arriving?]]]></answer>
		<answer value="0" choicesay="Yes sir. When you arriving?"><![CDATA[Yes sir. When you arriving?]]]></answer>
		<answer value="0" choicesay="Yes sir. When are you coming?"><![CDATA[Yes sir. When are you coming?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Okay. Looks like I will be arriving on the 13th of this month.</span>]]]></question>
		<saythis><![CDATA[Okay. Looks like I will be arriving on the 13th of this month.]]]></saythis>
		<answer value="1" choicesay="Yes sir, so that would be June 13th?##Yes sir, so that would be June thirteenth?"><![CDATA[Yes sir, so that would be June 13th?]]]></answer>
		<answer value="0" choicesay="Yes sir, so that would be July 13th?##Yes sir, so that would be July thirteenth?"><![CDATA[Yes sir, so that would be July 13th?]]]></answer>
		<answer value="0" choicesay="Yes sir, so that would be October 13th?##Yes sir, so that would be October thirteenth?"><![CDATA[Yes sir, so that would be October 13th?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir. May I have your _________ please?]]]></question>
		<saythis><![CDATA[Yes sir. May I have your blank please?]]]></saythis>
		<answer value="1" choicesay="Yes sir. May I have your name please?"><![CDATA[name]]]></answer>
		<answer value="0" choicesay="Yes sir. May I have your address please?"><![CDATA[address]]]></answer>
		<answer value="0" choicesay="Yes sir. May I have your credit card number please?"><![CDATA[credit card number]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="I'm sorry, how do you spell your last name?"><![CDATA[I'm sorry, how do you spell your last name?]]]></answer>
		<answer value="1" choicesay="Excuse me, how do you spell your first name, please?"><![CDATA[Excuse me, how do you spell your first name, please?]]]></answer>
		<answer value="1" choicesay="I'm sorry, can you please repeat that?"><![CDATA[I'm sorry, can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[How many days ___________ Mr. Richter?]]]></question>
		<saythis><![CDATA[How many days blank Mr. Richter?]]]></saythis>
		<answer value="1" choicesay="How many days will you be staying Mr. Richter?"><![CDATA[will you be staying]]]></answer>
		<answer value="0" choicesay="How many days you will stay Mr. Richter?"><![CDATA[you will stay]]]></answer>
		<answer value="0" choicesay="How many days you are staying Mr. Richter?"><![CDATA[you are staying]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Sorry can you please repeat that?"><![CDATA[Sorry can you please repeat that?]]]></answer>
		<answer value="1" choicesay="I heard you say three days. Is that correct?"><![CDATA[I heard you say three days. Is that correct?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So will you be checking out on __________, Mr. Richter?]]]></question>
		<saythis><![CDATA[So will you be checking out on blank, Mr. Richter?]]]></saythis>
		<answer value="1" choicesay="So will you be checking out on June 16, Mr. Richter?##So will you be checking out on June sixteen, Mr. Richter?"><![CDATA[June 16]]]></answer>
		<answer value="0" choicesay="So will you be checking out on June 17, Mr. Richter?##So will you be checking out on June seventeen, Mr. Richter?"><![CDATA[June 17]]]></answer>
		<answer value="0" choicesay="So will you be checking out on June 15, Mr. Richter?##So will you be checking out on June fifteen, Mr. Richter?"><![CDATA[June 15]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[How many people _____________, Mr. Richter?]]]></question>
		<saythis><![CDATA[How many people blank, Mr. Richter?]]]></saythis>
		<answer value="1" choicesay="How many people will be in your party, Mr. Richter?"><![CDATA[will be in your party]]]></answer>
		<answer value="0" choicesay="How many people is in your party, Mr. Richter?"><![CDATA[is in your party]]]></answer>
		<answer value="0" choicesay="How many people for your party, Mr. Richter?"><![CDATA[for your party]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir. We have availability for a _______ occupancy for the Inner Harbor, City and Harbor Mountain views.]]]></question>
		<saythis><![CDATA[Yes sir. We have availability for a blank occupancy for the Inner Harbor, City and Harbor Mountain views.]]]></saythis>
		<answer value="1" choicesay="Yes sir. We have availability for a triple occupancy for the Inner Harbor, City and Harbor Mountain views."><![CDATA[triple]]]></answer>
		<answer value="0" choicesay="Yes sir. We have availability for a double occupancy for the Inner Harbor, City and Harbor Mountain views."><![CDATA[double]]]></answer>
		<answer value="0" choicesay="Yes sir. We have availability for a single occupancy for the Inner Harbor, City and Harbor Mountain views."><![CDATA[single]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir. A Harbor/Mountain view Deluxe with king size bed and additional rollaway will be _________.]]]></question>
		<saythis><![CDATA[Yes sir. A Harbor/Mountain view Deluxe with king size bed and additional rollaway will be blank.]]]></saythis>
		<answer value="1" choicesay="Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be $399.##Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be three hundred ninety-nine dollars."><![CDATA[$399]]]></answer>
		<answer value="0" choicesay="Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be $299.##Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be two hundred ninety-nine dollars."><![CDATA[$299]]]></answer>
		<answer value="0" choicesay="Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be $269.##Yes sir. A Harbor Mountain view Deluxe with king size bed and additional rollaway will be two hundred and sixty-nine."><![CDATA[$269]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Mr. Richter, did you say you will need a double?"><![CDATA[Mr. Richter, did you say you will need a double?]]]></answer>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
		<answer value="1" choicesay="Mr. Richter, to confirm, you said you prefer a double instead of a king size bed. Is that correct?"><![CDATA[Mr. Richter, to confirm, you said you prefer a double instead of a king size bed. Is that correct?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir. A Harbor/Mountain view __________ with two double beds and additional rollaway will also be $399.]]]></question>
		<saythis><![CDATA[Yes sir. A Harbor/Mountain view blank with two double beds and additional rollaway will also be $399.]]]></saythis>
		<answer value="1" choicesay="Yes sir. A Harbor Mountain view Deluxe with two double beds and additional rollaway will also be $399.##Yes sir. A Harbor Mountain view Deluxe with two double beds and additional rollaway will also be three hundred and ninety-nine dollars."><![CDATA[Deluxe]]]></answer>
		<answer value="0" choicesay="Yes sir. A Harbor Mountain view Premier with two double beds and additional rollaway will also be $399.##Yes sir. A Harbor Mountain view Premier with two double beds and additional rollaway will also be three hundred and ninety-nine dollars."><![CDATA[Premier]]]></answer>
		<answer value="0" choicesay="Yes sir. A Harbor Mountain view Suite with two double beds and additional rollaway will also be $399.##Yes sir. A Harbor Mountain view Suite with two double beds and additional rollaway will also be three hundred and ninety-nine dollars."><![CDATA[Suite]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So ___________ with the Harbor/Mountain view Deluxe double Mr. Richter?]]]></question>
		<saythis><![CDATA[So blank with the Harbor/Mountain view Deluxe double Mr. Richter?]]]></saythis>
		<answer value="1" choicesay="So shall I go ahead with the Harbor Mountain view Deluxe double Mr. Richter?"><![CDATA[shall I go ahead]]]></answer>
		<answer value="0" choicesay="So shall I do with the Harbor Mountain view Deluxe double Mr. Richter?"><![CDATA[shall I do]]]></answer>
		<answer value="0" choicesay="So will I go with the Harbor Mountain view Deluxe double Mr. Richter?"><![CDATA[will I go]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir. I have you reserved for a __________________ with an additional rollaway bed for $399. We require a credit card to guarantee the reservation.]]]></question>
		<saythis><![CDATA[Yes sir. I have you reserved for a blank with an additional rollaway bed for $399. We require a credit card to guarantee the reservation.]]]></saythis>
		<answer value="1" choicesay="Yes sir. I have you reserved for a Harbor Mountain view room Deluxe double with an additional rollaway bed for $399. We require a credit card to guarantee the reservation.##Yes sir. I have you reserved for a Harbor Mountain view room Deluxe double with an additional rollaway bed for three hundred and ninety-nine dollars. We require a credit card to guarantee the reservation."><![CDATA[Harbor/Mountain view room Deluxe double]]]></answer>
		<answer value="0" choicesay="Yes sir. I have you reserved for a Harbor Mountain view room Deluxe king with an additional rollaway bed for $399. We require a credit card to guarantee the reservation.##Yes sir. I have you reserved for a Harbor Mountain view room Deluxe king with an additional rollaway bed for three hundred and ninety-nine dollars. We require a credit card to guarantee the reservation."><![CDATA[Harbor/Mountain view room Deluxe king]]]></answer>
		<answer value="0" choicesay="Yes sir. I have you reserved for a Harbor Mountain view room Deluxe triple with an additional rollaway bed for $399. We require a credit card to guarantee the reservation.##Yes sir. I have you reserved for a Harbor Mountain view room Deluxe triple with an additional rollaway bed for three hundred and ninety-nine dollars. We require a credit card to guarantee the reservation."><![CDATA[Harbor/Mountain view room Deluxe triple]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir, ____________ your number.]]]></question>
		<saythis><![CDATA[Yes sir, blank your number.]]]></saythis>
		<answer value="1" choicesay="Yes sir, please give me your number."><![CDATA[please give me]]]></answer>
		<answer value="0" choicesay="Yes sir, tell me your number."><![CDATA[tell me]]]></answer>
		<answer value="0" choicesay="Yes sir, please you give me your number."><![CDATA[please you give me]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
		<answer value="1" choicesay="Can you please repeat the last four digits again?"><![CDATA[Can you please repeat the last four digits again?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[What is the _____________, Mr. Richter?]]]></question>
		<saythis><![CDATA[What is the blank, Mr. Richter?]]]></saythis>
		<answer value="1" choicesay="What is the expiration date of the card, Mr. Richter?"><![CDATA[expiration date of the card]]]></answer>
		<answer value="0" choicesay="What is the date of the card, Mr. Richter?"><![CDATA[date of the card]]]></answer>
		<answer value="0" choicesay="What is the date expiry, Mr. Richter?"><![CDATA[date expiry]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Sorry but can you please repeat that?"><![CDATA[Sorry but can you please repeat that?]]]></answer>
		<answer value="1" choicesay="Pardon me what was the month again?"><![CDATA[Pardon me what was the month again?]]]></answer>
		<answer value="1" choicesay="Pardon me what was the year again?"><![CDATA[Pardon me what was the year again?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you very much. __________________ your contact number in case we need to reach you?]]]></question>
		<saythis><![CDATA[Thank you very much.  Blank your contact number in case we need to reach you?]]]></saythis>
		<answer value="1" choicesay="Thank you very much.  Can you please give me your contact number in case we need to reach you?"><![CDATA[Can you please give me]]]></answer>
		<answer value="0" choicesay="Thank you very much.  Please to give me your contact number in case we need to reach you?"><![CDATA[Please to give me]]]></answer>
		<answer value="0" choicesay="Thank you very much.  Please give your contact number in case we need to reach you?"><![CDATA[Please give]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Excuse me, can you please repeat that?"><![CDATA[Excuse me, can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press Reserve to make the reservation.</span>]]]></question>
		<saythis><![CDATA[Can you please spell your last name?]]]></saythis>
		<answer value="1" choicesay="Can you please spell your last name?"><![CDATA[Can you please spell your last name?]]]></answer>
		<answer value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]]></answer>
		<answer value="1" choicesay="How many days will you be staying?"><![CDATA[How many days will you be staying?]]]></answer>
		<answer value="1" choicesay="May I have your name please?"><![CDATA[May I have your name please?]]]></answer>
		<answer value="1" choicesay="What day will you be checking in Mr. Richter?"><![CDATA[What day will you be checking in Mr. Richter?]]]></answer>
		<answer value="1" choicesay="What day will you be checking out Mr. Richter?"><![CDATA[What day will you be checking out Mr. Richter?]]]></answer>
		<answer value="1" choicesay="How many people will be in your party, Mr. Richter?"><![CDATA[How many people will be in your party, Mr. Richter?]]]></answer>
		<answer value="1" choicesay="What room view would you like to book, Mr. Richter?"><![CDATA[What room view would you like to book, Mr. Richter?]]]></answer>
		<answer value="1" choicesay="What kind of bed type would you like Mr. Richter?"><![CDATA[What kind of bed type would you like Mr. Richter?]]]></answer>
		<answer value="1" choicesay="How would you like to guarantee this room Mr. Richter?"><![CDATA[How would you like to guarantee this room Mr. Richter?]]]></answer>
		<answer value="1" choicesay="Can you please give me the credit card number?"><![CDATA[Can you please give me the credit card number?]]]></answer>
		<answer value="1" choicesay="What is the expiration date of the card, Mr. Richter?"><![CDATA[What is the expiration date of the card, Mr. Richter?]]]></answer>
		<answer value="1" choicesay="What is your contact number in case we need to reach you, Mr. Richter?"><![CDATA[What is your contact number in case we need to reach you, Mr. Richter?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you very much Mr. Richter. Your confirmation number is __________.]]]></question>
		<saythis><![CDATA[Thank you very much Mr. Richter. Your confirmation number is blank.]]]></saythis>
		<answer value="1" choicesay="Thank you very much Mr. Richter. Your confirmation number is E S I 6 3 0 9.##Thank you very much Mr. Richter. Your confirmation number is E S I 63 oh 9.##Thank you very much Mr. Richter. Your confirmation number is E S I six three zero nine."><![CDATA[ESI-6309]]]></answer>
		<answer value="0" choicesay="Thank you very much Mr. Richter. Your confirmation number is E S I 6 1 0 9.##Thank you very much Mr. Richter. Your confirmation number is E S I 61 oh 9.##Thank you very much Mr. Richter. Your confirmation number is E S I six one zero nine."><![CDATA[ESI-6109]]]></answer>
		<answer value="0" choicesay="Thank you very much Mr. Richter. Your confirmation number is E S I 6 2 9 9.##Thank you very much Mr. Richter. Your confirmation number is E S I 62 99.##Thank you very much Mr. Richter. Your confirmation number is E S I six two nine nine."><![CDATA[ESI-6299]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[In the event you will need to cancel or alter your reservation _____________, twenty-four hours in advance to avoid charges.]]]></question>
		<saythis><![CDATA[In the event you will need to cancel or alter your reservation blank, twenty-four hours in advance to avoid charges.]]]></saythis>
		<answer value="1" choicesay="In the event you will need to cancel or alter your reservation please do so, twenty-four hours in advance to avoid charges."><![CDATA[please do so]]]></answer>
		<answer value="0" choicesay="In the event you will need to cancel or alter your reservation you do it please, twenty-four hours in advance to avoid charges."><![CDATA[you do it please]]]></answer>
		<answer value="0" choicesay="In the event you will need to cancel or alter your reservation please to do it, twenty-four hours in advance to avoid charges."><![CDATA[please to do it]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[_________ anything else I can assist you with today, Mr. Richter?]]]></question>
		<saythis><![CDATA[Blank anything else I can assist you with today, Mr. Richter?]]]></saythis>
		<answer value="1" choicesay="Is there anything else I can assist you with today, Mr. Richter?"><![CDATA[Is there]]]></answer>
		<answer value="0" choicesay="Are there anything else I can assist you with today, Mr. Richter?"><![CDATA[Are there]]]></answer>
		<answer value="0" choicesay="There is anything else I can assist you with today, Mr. Richter?"><![CDATA[There is]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you Mr. Richter and _________ seeing you soon. Goodbye.]]]></question>
		<saythis><![CDATA[Thank you Mr. Richter and blank seeing you soon. Goodbye.]]]></saythis>
		<answer value="1" choicesay="Thank you Mr. Richter and we look forward to seeing you soon. Goodbye."><![CDATA[we look forward to]]]></answer>
		<answer value="0" choicesay="Thank you Mr. Richter and we want to seeing you soon. Goodbye."><![CDATA[we want to]]]></answer>
		<answer value="0" choicesay="Thank you Mr. Richter and we are happy to be seeing you soon. Goodbye."><![CDATA[we are happy to be]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
</catalog>