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	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Click <em>Answer the Phone</em> button</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________, Prestige. This is aaaaa speaking. How may I help you?]]]></question>
		<saythis><![CDATA[blank, Prestige. This is aaaaa speaking. How may I help you?]]]></saythis>
		<answer value="1" choicesay="Good evening, Prestige. This is aaaaa speaking. How may I help you?"><![CDATA[Good evening]]]></answer>
		<answer value="0" choicesay="Good morning, Prestige. This is aaaaa speaking. How may I help you?"><![CDATA[Good morning]]]></answer>
		<answer value="0" choicesay="Good afternoon, Prestige. This is aaaaa speaking. How may I help you?"><![CDATA[Good afternoon]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>...I'll be going on holiday with my older sister and we have never stayed in your hotel before and we are very excited!</span>]]]></question>
		<saythis><![CDATA[...I'll be going on holiday with my older sister and we have never stayed in your hotel before and we are very excited!]]]></saythis>
		<answer value="1" choicesay="That's wonderful, ma'am. May I have your name please?"><![CDATA[That's wonderful, ma'am. May I have your name please?]]]></answer>
		<answer value="0" choicesay="Okay then. May I have your name please?"><![CDATA[Okay then. May I have your name please?]]]></answer>
		<answer value="0" choicesay="Oh my. May I have your name please?"><![CDATA[Oh my. May I have your name please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[We are looking forward to seeing you. I would be more than happy to take your reservation. __________]]]></question>
		<saythis><![CDATA[We are looking forward to seeing you. I would be more than happy to take your reservation. blank]]]></saythis>
		<answer value="1" choicesay="We are looking forward to seeing you. I would be more than happy to take your reservation. May I have your name please?"><![CDATA[May I have your name please?]]]></answer>
		<answer value="0" choicesay="We are looking forward to seeing you. I would be more than happy to take your reservation. Tell me your name."><![CDATA[Tell me your name.]]]></answer>
		<answer value="0" choicesay="We are looking forward to seeing you. I would be more than happy to take your reservation. You must tell me your name."><![CDATA[You must tell me your name.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Yes, I can imagine, Ms. Simpson. Can I get the proper spelling for your last name?]]]></saythis>
		<answer value="1" choicesay="Yes, I can imagine, Ms. Simpson. Can I get the proper spelling for your last name?"><![CDATA[Yes, I can imagine, Ms. Simpson. Can I get the proper spelling for your last name?]]]></answer>
		<answer value="1" choicesay="And your first name?"><![CDATA[And your first name?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Do you need my sister's last name too?</span>]]]></question>
		<saythis><![CDATA[Do you need my sister's last name too?]]]></saythis>
		<answer value="1" choicesay="No ma'am that won't be necessary; I just need one name to make the reservation."><![CDATA[No ma'am that won't be necessary; I just need one name to make the reservation.]]]></answer>
		<answer value="0" choicesay="I don't need it; I just need one name to make the reservation."><![CDATA[I don't need it; I just need one name to make the reservation.]]]></answer>
		<answer value="0" choicesay="Don't; I just need one name to make the reservation."><![CDATA[Don't; I just need one name to make the reservation.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________.  Can I ask you when will you and your sister be arriving?]]]></question>
		<saythis><![CDATA[blank.  Can I ask you when will you and your sister be arriving?]]]></saythis>
		<answer value="1" choicesay="It is a very beautiful name Ms. Simpson. Can I ask you when will you and your sister be arriving?"><![CDATA[It is a very beautiful name Ms. Simpson]]]></answer>
		<answer value="0" choicesay="I must interrupt Ms. Simpson.  Can I ask you when will you and your sister be arriving?"><![CDATA[I must interrupt Ms. Simpson]]]></answer>
		<answer value="0" choicesay="Pardon me please.  Can I ask you when will you and your sister be arriving?"><![CDATA[Pardon me please]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[I\'m sorry Runa, when will you be checking in again?]]]></saythis>
		<answer value="1" choicesay="I'm sorry Runa, when will you be checking in again?"><![CDATA[I'm sorry Runa, when will you be checking in again?]]]></answer>
		<answer value="1" choicesay="What month will that be again Runa?"><![CDATA[What month will that be again Runa?]]]></answer>
		<answer value="1" choicesay="Can you repeat the day you will be arriving again, please?"><![CDATA[Can you repeat the day you will be arriving again, please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________, Runa?]]]></question>
		<saythis><![CDATA[blank, Runa?]]]></saythis>
		<answer value="1" choicesay="How long will you be staying with us, Runa?"><![CDATA[How long will you be staying with us]]]></answer>
		<answer value="0" choicesay="Your length of stay, Runa?"><![CDATA[Your length of stay]]]></answer>
		<answer value="0" choicesay="How long are you here, Runa?"><![CDATA[How long are you here]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Excuse me, ma'am, but when will you be checking out again?]]]></saythis>
		<answer value="1" choicesay="Excuse me, ma'am, but when will you be checking out again?"><![CDATA[Excuse me, ma'am, but when will you be checking out again?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes, ma'am, it is indeed lovely, but many of our guests find it beautiful here year round. Just to confirm, __________?]]]></question>
		<saythis><![CDATA[Yes, ma'am, it is indeed lovely, but many of our guests find it beautiful here year round. Just to confirm, blank?]]]></saythis>
		<answer value="1" choicesay="Yes, ma'am, it is indeed lovely, but many of our guests find it beautiful here year round. Just to confirm, it will be just you and your sister?"><![CDATA[it will be just you and your sister]]]></answer>
		<answer value="0" choicesay="Yes, ma'am, it is indeed lovely, but many of our guests find it beautiful here year round. Just to confirm, it will be how many?"><![CDATA[it will be how many]]]></answer>
		<answer value="0" choicesay="Yes, ma'am, it is indeed lovely, but many of our guests find it beautiful here year round. Just to confirm, it will be two only for you?"><![CDATA[it will be two only for you]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'><center>Press <em>Done</em> when you are ready to proceed.</center></span>]]]></question>
		<saythis><![CDATA[That\'s OK Runa, just to confirm, it will be just you and your sister?]]]></saythis>
		<answer value="1" choicesay="That's OK Runa, just to confirm, it will be just you and your sister?"><![CDATA[That's OK Runa, just to confirm, it will be just you and your sister?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>You know, I saw your hotel on a travel website and I want to have the room that was pictured there.  It look so spacious and sumptuous.  I told Runa, Runa we just gotta stay in that room.</span>]]]></question>
		<saythis><![CDATA[You know, I saw your hotel on a travel website and I want to have the room that was pictured there.  It look so spacious and sumptuous.  I told Runa, Runa we just gotta stay in that room.]]]></saythis>
		<answer value="1" choicesay="Is it the one on our home page?"><![CDATA[Is it the one on our home page?]]]></answer>
		<answer value="0" choicesay="Which one is it on our home page?"><![CDATA[Which one is it on our home page?]]]></answer>
		<answer value="0" choicesay="Please be more specific, ma'am"><![CDATA[Please be more specific, ma'am]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[It is a Harbor/Mountain view suite on the 22nd floor and __________.]]]></question>
		<saythis><![CDATA[It is a Harbor/Mountain view suite on the 22nd floor and blank.]]]></saythis>
		<answer value="1" choicesay="It is a Harbor Mountain view suite on the twenty second floor and has an unobstructed panoramic view."><![CDATA[has an unobstructed panoramic view]]]></answer>
		<answer value="0" choicesay="It is a Harbor Mountain view suite on the twenty second floor and has an unobstructed telescopic view."><![CDATA[has an unobstructed telescopic view]]]></answer>
		<answer value="0" choicesay="It is a Harbor Mountain view suite on the twenty second floor and has an unobstructed idiopathic view."><![CDATA[has an unobstructed idiopathic view]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes I understand. The Regency Suite goes for $830 per night. Let me see what I can do. __________.  Would a Deluxe be fine?]]]></question>
		<saythis><![CDATA[Yes I understand. The Regency Suite goes for $830 per night. Let me see what I can do. blank.  Would a Deluxe be fine?]]]></saythis>
		<answer value="1" choicesay="Yes I understand. The Regency Suite goes for $830 per night. Let me see what I can do. Our Deluxe rooms with Harbor views and double beds go for $299. Would a Deluxe be fine?##Yes I understand. The Regency Suite goes for eight hundred and thirty dollars per night. Let me see what I can do. Our Deluxe rooms with Harbor views and double beds go for two hundred ninety nine dollars. Would a Deluxe be fine?"><![CDATA[Our Deluxe rooms with Harbor views and double beds go for $299]]]></answer>
		<answer value="0" choicesay="Yes I understand. The Regency Suite goes for $830 per night. Let me see what I can do. Our Deluxe rooms with Harbor views and double beds are $249. Would a Deluxe be fine?##Yes I understand. The Regency Suite goes for eight hundred and thirty dollars per night. Let me see what I can do. Our Deluxe rooms with Harbor views and double beds are two hundred and forty nine dollars. Would a Deluxe be fine?"><![CDATA[Our Deluxe rooms with Harbor views and double beds are $249]]]></answer>
		<answer value="0" choicesay="Yes I understand. The Regency Suite goes for $830 per night. Let me see what I can do. Our Deluxe rooms with Harbor views and double beds are $269. Would a Deluxe be fine?##Yes I understand. The Regency Suite goes for eight hundred and thirty dollars per night. Let me see what I can do. Our Deluxe rooms with Harbor views and double beds are two hundred sixty nine dollars. Would a Deluxe be fine?"><![CDATA[Our Deluxe rooms with Harbor views and double beds are $269]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Yes, ma\'am.  Our Deluxe rooms are also very comfortable, so that type of room is fine for you, Runa?]]]></saythis>
		<answer value="1" choicesay="Yes, ma'am.  Our Deluxe rooms are also very comfortable, so that type of room is fine for you, Runa?"><![CDATA[Yes, ma'am.  Our Deluxe rooms are also very comfortable, so that type of room is fine for you, Runa?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________, for the room I am looking at, I am afraid you will not be able to see the mountains from that room, but it has a great view of the Harbor.]]]></question>
		<saythis><![CDATA[blank, for the room I am looking at, I am afraid you will not be able to see the mountains from that room, but it has a great view of the Harbor.]]]></saythis>
		<answer value="1" choicesay="To answer your question, for the room I am looking at, I am afraid you will not be able to see the mountains from that room, but it has a great view of the Harbor."><![CDATA[To answer your question]]]></answer>
		<answer value="0" choicesay="If you need to know, for the room I am looking at, I am afraid you will not be able to see the mountains from that room, but it has a great view of the Harbor."><![CDATA[If you need to know]]]></answer>
		<answer value="0" choicesay="You are unlucky, for the room I am looking at, I am afraid you will not be able to see the mountains from that room, but it has a great view of the Harbor."><![CDATA[You are unlucky]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Certainly ma'am. We also have a Harbor/Mountain view Deluxe room. It is on the __________ so you should still have a great view.]]]></question>
		<saythis><![CDATA[Certainly ma'am. We also have a Harbor/Mountain view Deluxe room. It is on the blank so you should still have a great view.]]]></saythis>
		<answer value="1" choicesay="Certainly ma'am. We also have a Harbor/Mountain view Deluxe room. It is on the 11th floor so you should still have a great view.##Certainly mam. We also have a Harbor Mountain view Deluxe room. It is on the eleventh floor so you should still have a great view."><![CDATA[11th floor]]]></answer>
		<answer value="0" choicesay="Certainly ma'am. We also have a Harbor/Mountain view Deluxe room. It is on the 21st floor so you should still have a great view.##Certainly mam. We also have a Harbor Mountain view Deluxe room. It is on the twenty first floor so you should still have a great view."><![CDATA[21st floor]]]></answer>
		<answer value="0" choicesay="Certainly ma'am. We also have a Harbor/Mountain view Deluxe room. It is on the 17th floor so you should still have a great view.##Certainly mam. We also have a Harbor Mountain view Deluxe room. It is on the seventeenth floor so you should still have a great view."><![CDATA[17th floor]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Can you repeat what kind of view you were looking for?]]]></saythis>
		<answer value="1" choicesay="Can you repeat what kind of view you were looking for?"><![CDATA[Can you repeat what kind of view you were looking for?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes ma'am, my sister and I were also like that when we were growing up.  __________.]]]></question>
		<saythis><![CDATA[Yes ma'am, my sister and I were also like that when we were growing up.  blank.]]]></saythis>
		<answer value="1" choicesay="Yes ma'am, my sister and I were also like that when we were growing up.  So I assume you would prefer two double beds then."><![CDATA[So I assume you would prefer two double beds then]]]></answer>
		<answer value="0" choicesay="Yes ma'am, my sister and I were also like that when we were growing up.  So I assume you want the king bed then."><![CDATA[So I assume you want the king bed then]]]></answer>
		<answer value="0" choicesay="Yes ma'am, my sister and I were also like that when we were growing up.  So I'll give you both two double beds then."><![CDATA[So I'll give you both two double beds then]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[So the double beds are fine then?]]]></saythis>
		<answer value="1" choicesay="So the double beds are fine then?"><![CDATA[So the double beds are fine then?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes, Ms. Simpson, I have a room available with double beds. __________.]]]></question>
		<saythis><![CDATA[Yes, Ms. Simpson, I have a room available with double beds. blank.]]]></saythis>
		<answer value="1" choicesay="Yes, Ms. Simpson, I have a room available with double beds. It is a Deluxe Harbor/Mountain view room with double beds. "><![CDATA[It is a Deluxe Harbor/Mountain view room with double beds]]]></answer>
		<answer value="0" choicesay="Yes, Ms. Simpson, I have a room available with double beds. It is a Deluxe Inner Harbor view room with double beds. "><![CDATA[It is a Deluxe Inner Harbor view room with double beds]]]></answer>
		<answer value="0" choicesay="Yes, Ms. Simpson, I have a room available with double beds. It is a Deluxe City view room with double beds. "><![CDATA[It is a Deluxe City view room with double beds]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So Runa I have you down for a Deluxe Harbor/Mountain view room with double beds. Let's see. __________. Shall I reserve this room for you, ma'am?]]]></question>
		<saythis><![CDATA[So Runa I have you down for a Deluxe Harbor/Mountain view room with double beds. Let's see. blank. Shall I reserve this room for you, ma'am?]]]></saythis>
		<answer value="1" choicesay="So Runa I have you down for a Deluxe Harbor/Mountain view room with double beds. Let's see. The rate is $299 double occupancy. Shall I reserve this room for you, ma'am?##So Runa I have you down for a Deluxe Harbor Mountain view room with double beds. Lets see. The rate is two hundred and ninety nine dollars double occupancy. Shall I reserve this room for you, mam?"><![CDATA[The rate is $299 double occupancy]]]></answer>
		<answer value="0" choicesay="So Runa I have you down for a Deluxe Harbor/Mountain view room with double beds. Let's see. The rate is $249 per occupancy. Shall I reserve this room for you, ma'am?##So Runa I have you down for a Deluxe Harbor Mountain view room with double beds. Lets see. The rate is two hundred forty nine dollars per occupancy. Shall I reserve this room for you, mam?"><![CDATA[The rate is $249 per occupancy]]]></answer>
		<answer value="0" choicesay="So Runa I have you down for a Deluxe Harbor/Mountain view room with double beds. Let's see. The rate is $269 your occupancy. Shall I reserve this room for you, ma'am?##So Runa I have you down for a Deluxe Harbor Mountain view room with double beds. Lets see. The rate is two hundred sixty nine dollars your occupancy. Shall I reserve this room for you, mam?"><![CDATA[The rate is $269 your occupancy]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Shall I reserve a Deluxe Harbor/Mountain view room with double beds at a rate of $299?##Shall I reserve a Deluxe Harbor Mountain view room with double beds at a rate of two hundred and ninety nine dollars?]]]></saythis>
		<answer value="1" choicesay="Shall I reserve a Deluxe Harbor/Mountain view room with double beds at a rate of $299?##Shall I reserve a Deluxe Harbor Mountain view room with double beds at a rate of two hundred and ninety nine dollars?"><![CDATA[Shall I reserve a Deluxe Harbor/Mountain view room with double beds at a rate of $299?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________.  So how would you like to guarantee the room, Ms. Simpson? We accept all major credit cards.]]]></question>
		<saythis><![CDATA[blank.  So how would you like to guarantee the room, Ms. Simpson? We accept all major credit cards.]]]></saythis>
		<answer value="1" choicesay="Yes ma'am I've been to many of the museums in town. They are outstanding.  So how would you like to guarantee the room, Ms. Simpson? We accept all major credit cards."><![CDATA[Yes ma'am I've been to many of the museums in town. They are outstanding]]]></answer>
		<answer value="0" choicesay="I don't go to museums. So I can't tell you.  So how would you like to guarantee the room, Ms. Simpson? We accept all major credit cards."><![CDATA[I don't go to museums. So I can't tell you]]]></answer>
		<answer value="0" choicesay="They're okay but you could do better.  So how would you like to guarantee the room, Ms. Simpson? We accept all major credit cards."><![CDATA[They're okay but you could do better]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Yes ma\'am.  Did you say Mastercard?##Yes mam.  Did you say Mastercard?]]]></saythis>
		<answer value="1" choicesay="Yes ma'am.  Did you say Mastercard?##Yes mam.  Did you say Mastercard?"><![CDATA[Yes ma'am.  Did you say Mastercard?]]]></answer>
		<answer value="1" choicesay="Yes ma'am.  Did you say Visa?##Yes mam.  Did you say Visa?"><![CDATA[Yes ma'am.  Did you say Visa?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________.  You can give me the credit card number when you are ready.]]]></question>
		<saythis><![CDATA[blank. You can give me the credit card number when you are ready.]]]></saythis>
		<answer value="1" choicesay="I'm happy to hear that ma'am. You can give me the credit card number when you are ready.##Im happy to hear that mam. You can give me the credit card number when you are ready."><![CDATA[I'm happy to hear that ma'am]]]></answer>
		<answer value="0" choicesay="If I may interrupt you.  You can give me the credit card number when you are ready."><![CDATA[If I may interrupt you]]]></answer>
		<answer value="0" choicesay="Just a second ma'am.  You can give me the credit card number when you are ready.##Just a second mam.  You can give me the credit card number when you are ready."><![CDATA[Just a second ma'am]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Can you please repeat the number so I can verify I have entered it in correctly?]]]></saythis>
		<answer value="1" choicesay="Can you please repeat the number so I can verify I have entered it in correctly?"><![CDATA[Can you please repeat the number so I can verify I have entered it in correctly?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________?]]]></question>
		<saythis><![CDATA[blank?]]]></saythis>
		<answer value="1" choicesay="May I please have the expiration date?"><![CDATA[May I please have the expiration date]]]></answer>
		<answer value="0" choicesay="Ma'am, tell me the expiration date?##Mam, tell me the expiration date?"><![CDATA[Ma'am, tell me the expiration date]]]></answer>
		<answer value="0" choicesay="Do you got the expiration date?"><![CDATA[Do you got the expiration date]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Can you please repeat the expiration month?]]]></saythis>
		<answer value="1" choicesay="Can you please repeat the expiration month?"><![CDATA[Can you please repeat the expiration month?]]]></answer>
		<answer value="1" choicesay="Can you please repeat the expiration year?"><![CDATA[Can you please repeat the expiration year?]]]></answer>
		<answer value="1" choicesay="Can you please repeat the expiration date?"><![CDATA[Can you please repeat the expiration date?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________. Finally, can I please have a phone number that we can contact you at?]]]></question>
		<saythis><![CDATA[blank. Finally, can I please have a phone number that we can contact you at?]]]></saythis>
		<answer value="1" choicesay="Thank you, ma'am. Finally, can I please have a phone number that we can contact you at?##Thank you, mam. Finally, can I please have a phone number that we can contact you at?"><![CDATA[Thank you, ma'am]]]></answer>
		<answer value="0" choicesay="Your welcome, ma'am. Finally, can I please have a phone number that we can contact you at?##Your welcome, mam. Finally, can I please have a phone number that we can contact you at?"><![CDATA[Your welcome, ma'am]]]></answer>
		<answer value="0" choicesay="No problem, ma'am. Finally, can I please have a phone number that we can contact you at?##No problem, mam. Finally, can I please have a phone number that we can contact you at?"><![CDATA[No problem, ma'am]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Yes ma\'am, can you please tell me the country code again?##Yes mam, can you please tell me the country code again?]]]></saythis>
		<answer value="1" choicesay="Yes ma'am, can you please tell me the country code again?##Yes mam, can you please tell me the country code again?"><![CDATA[Yes ma'am, can you please tell me the country code again?]]]></answer>
		<answer value="1" choicesay="Yes ma'am can you please tell me the area code again?##Yes mam can you please tell me the area code again?"><![CDATA[Yes ma'am, can you please tell me the area code again?]]]></answer>
		<answer value="1" choicesay="Yes ma'am can you please repeat the phone number again?##Yes mam can you please repeat the phone number again?"><![CDATA[Yes ma'am, can you please repeat the phone number again?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> to make the reservation.</span>]]]></question>
		<saythis><![CDATA[Can you please spell your last name again?]]]></saythis>
		<answer value="1" choicesay="Can you please spell your last name again?"><![CDATA[Can you please spell your last name again?]]]></answer>
		<answer value="1" choicesay="Can you please spell your first name again?"><![CDATA[Can you please spell your first name again?]]]></answer>
		<answer value="1" choicesay="When will you be checking in again, Ms. Simpson?"><![CDATA[When will you be checking in again, Ms. Simpson?]]]></answer>
		<answer value="1" choicesay="When will you be checking out again, Ms. Simpson?"><![CDATA[When will you be checking out again, Ms. Simpson?]]]></answer>
		<answer value="1" choicesay="How many people will be in your party again, Ms. Simpson?"><![CDATA[How many people will be in your party again, Ms. Simpson?]]]></answer>
		<answer value="1" choicesay="What room view would you be interested in reserving again?"><![CDATA[What room view would you be interested in reserving again?]]]></answer>
		<answer value="1" choicesay="What kind of beds would you be interested in again?"><![CDATA[What kind of beds would you be interested in again?]]]></answer>
		<answer value="1" choicesay="How would you like to guarantee the room again, Ms. Simpson? "><![CDATA[How would you like to guarantee the room again, Ms. Simpson?]]]></answer>
		<answer value="1" choicesay="Can you please give me the credit card number again?"><![CDATA[Can you please give me the credit card number again?]]]></answer>
		<answer value="1" choicesay="May I please have the expiration date again?"><![CDATA[May I please have the expiration date again?]]]></answer>
		<answer value="1" choicesay="What is your contact phone number again, Ms. Simpson, in case we need to reach you?"><![CDATA[What is your contact phone number again, Ms. Simpson, in case we need to reach you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Thank you, ma'am. __________.]]]></question>
		<saythis><![CDATA[Thank you, ma'am. blank.]]]></saythis>
		<answer value="1" choicesay="Thank you, ma'am. Your confirmation number is E S I 8 1 0 9.##Thank you, mam. Your confirmation number is E S I 8 1 zero 9.##Thank you, mam. Your confirmation number is E S I eight one zero nine."><![CDATA[Your confirmation number is ESI-8109]]]></answer>
		<answer value="0" choicesay="Thank you, ma'am. Your confirmation number is E S I 8 4 5 9.##Thank you, mam. Your confirmation number is E S I eight four five nine."><![CDATA[Your confirmation number is ESI-8459]]]></answer>
		<answer value="0" choicesay="Thank you, ma'am. Your confirmation number is E S I 8 1 4 8.##Thank you, mam. Your confirmation number is E S I eight one four eight."><![CDATA[Your confirmation number is ESI-8148]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[In the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance __________.]]]></question>
		<saythis><![CDATA[In the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance blank.]]]></saythis>
		<answer value="1" choicesay="In the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges."><![CDATA[to avoid charges]]]></answer>
		<answer value="0" choicesay="In the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance to unfair charges."><![CDATA[to unfair charges]]]></answer>
		<answer value="0" choicesay="In the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid late fees."><![CDATA[to avoid late fees]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[__________ Is there anything else I can help you with?]]]></question>
		<saythis><![CDATA[blank Is there anything else I can help you with?]]]></saythis>
		<answer value="1" choicesay="No ma'am I haven't but it does sound like a wonderful place. Is there anything else I can help you with?"><![CDATA[No ma'am I haven't but it does sound like a wonderful place.]]]></answer>
		<answer value="0" choicesay="Never. Is there anything else I can help you with? "><![CDATA[Never.]]]></answer>
		<answer value="0" choicesay="To wrap things up, Is there anything else I can help you with?"><![CDATA[To wrap things up,]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Not at all Runa, it was a real pleasure speaking with you and we look forward to seeing you soon.  __________.]]]></question>
		<saythis><![CDATA[Not at all Runa, it was a real pleasure speaking with you and we look forward to seeing you soon.  blank.]]]></saythis>
		<answer value="1" choicesay="Not at all Runa, it was a real pleasure speaking with you and we look forward to seeing you soon.  Thank you again for choosing the Prestige."><![CDATA[Thank you again for choosing the Prestige]]]></answer>
		<answer value="0" choicesay="Not at all Runa, it was a real pleasure speaking with you and we look forward to seeing you soon.  Say hi to Luna for me."><![CDATA[Say hi to Luna for me]]]></answer>
		<answer value="0" choicesay="Not at all Runa, it was a real pleasure speaking with you and we look forward to seeing you soon.  Thank you again for the Prestige."><![CDATA[Thank you again for the Prestige]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
</catalog>