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<catalog>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Click <em>Answer the Phone</em> button.</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Good afternoon, Prestige. This is aaaaa speaking. How may I help you?]]]></question>
		<saythis><![CDATA[Good afternoon, Prestige. This is blank speaking. How may I help you?]]]></saythis>
		<answer value="1" choicesay="Good afternoon, Prestige. This is aaaaa speaking. How may I help you?"><![CDATA[Good afternoon, Prestige. This is aaaaa speaking. How may I help you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Excellent sir. Can I please have your name?]]]></question>
		<saythis><![CDATA[Excellent sir. Can I please have your name?]]]></saythis>
		<answer value="1" choicesay="Excellent sir. Can I please have your name?"><![CDATA[Excellent sir. Can I please have your name?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Dr. Kravitz, when will you be coming to celebrate your anniversary?]]]></question>
		<saythis><![CDATA[Dr. Kravitz, when will you be coming to celebrate your anniversary?]]]></saythis>
		<answer value="1" choicesay="Dr. Kravitz, when will you be coming to celebrate your anniversary?"><![CDATA[Dr. Kravitz, when will you be coming to celebrate your anniversary?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So will that be the second of next month?]]]></question>
		<saythis><![CDATA[So will that be the second of next month?]]]></saythis>
		<answer value="1" choicesay="So will that be the second of next month?"><![CDATA[So will that be the second of next month?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can I confirm your date of arrival?"><![CDATA[Can I confirm your date of arrival?]]]></answer>
		<answer value="1" choicesay="Dr. Kravitz can you repeat that please?"><![CDATA[Dr. Kravitz can you repeat that please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir, congratulations. And how many days will you be staying with us?]]]></question>
		<saythis><![CDATA[Yes sir, congratulations. And how many days will you be staying with us?]]]></saythis>
		<answer value="1" choicesay="Yes sir, congratulations. And how many days will you be staying with us?"><![CDATA[Yes sir, congratulations. And how many days will you be staying with us?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[So you will be checking out on--]]]></question>
		<saythis><![CDATA[So you will be checking out on--]]]></saythis>
		<answer value="1" choicesay="So you will be checking out on--"><![CDATA[So you will be checking out on--]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Sorry but can you please repeat that Dr. Kravitz?"><![CDATA[Sorry but can you please repeat that Dr. Kravitz?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[You said you will be arriving with your family?]]]></question>
		<saythis><![CDATA[You said you will be arriving with your family?]]]></saythis>
		<answer value="1" choicesay="You said you will be arriving with your family?"><![CDATA[You said you will be arriving with your family?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you repeat how many people are in your party?"><![CDATA[Can you repeat how many people are in your party?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Did you have a preference for rooms, Dr. Kravitz?]]]></question>
		<saythis><![CDATA[Did you have a preference for rooms, Dr. Kravitz?]]]></saythis>
		<answer value="1" choicesay="Did you have a preference for rooms, Dr. Kravitz?"><![CDATA[Did you have a preference for rooms, Dr. Kravitz?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="I'm sorry can you repeat that please?"><![CDATA[I'm sorry can you repeat that please?]]]></answer>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[In terms of price range, our Deluxe room is the least expensive.  A City view would be $449, an Inner Harbor $489, and a Harbor Mountain $529.]]]></question>
		<saythis><![CDATA[In terms of price range, our Deluxe room is the least expensive.  A City view would be $449, an Inner Harbor $489, and a Harbor Mountain $529.]]]></saythis>
		<answer value="1" choicesay="In terms of price range, our Deluxe room is the least expensive. A City view would be four hundred and forty nine dollars, an Inner Harbor four hundred and eighty nine dollars, and a Harbor Mountain five hundred and twenty nine dollars.##In terms of price range, our Deluxe room is the least expensive. A City view would be $449, an Inner Harbor $489, and a Harbor Mountain $529."><![CDATA[In terms of price range, our Deluxe room is the least expensive.  A City view would be $449, an Inner Harbor $489, and a Harbor Mountain $529.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[A Deluxe City view room is $449 triple occupancy.]]]></question>
		<saythis><![CDATA[A Deluxe City view room is $449 triple occupancy.]]]></saythis>
		<answer value="1" choicesay="A Deluxe City view room is $449 triple occupancy.##A Deluxe City view room is four hundred and forty nine dollars triple occupancy."><![CDATA[A Deluxe City view room is $449 triple occupancy.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Well sir, it is the high season. Perhaps you qualify for a corporate rate, Dr. Kravitz. Who do you work for?]]]></question>
		<saythis><![CDATA[Well sir, it is the high season. Perhaps you qualify for a corporate rate, Dr. Kravitz. Who do you work for?]]]></saythis>
		<answer value="1" choicesay="Well sir, it is the high season. Perhaps you qualify for a corporate rate, Dr. Kravitz. Who do you work for?"><![CDATA[Well sir, it is the high season. Perhaps you qualify for a corporate rate, Dr. Kravitz. Who do you work for?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[I'm sorry, sir, we do not have a corporate agreement with your company at the moment, so the least expensive rate is $449 Canadian.]]]></question>
		<saythis><![CDATA[I'm sorry, sir, we do not have a corporate agreement with your company at the moment, so the least expensive rate is $449 Canadian.]]]></saythis>
		<answer value="1" choicesay="I'm sorry, sir, we do not have a corporate agreement with your company at the moment, so the least expensive rate is $449 Canadian."><![CDATA[I'm sorry, sir, we do not have a corporate agreement with your company at the moment, so the least expensive rate is $449 Canadian.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir I'm sorry for that.  If you like I can give you the number of the department where corporate agreements are negotiated.]]]></question>
		<saythis><![CDATA[Yes sir I'm sorry for that.  If you like I can give you the number of the department where corporate agreements are negotiated.]]]></saythis>
		<answer value="1" choicesay="Yes sir I'm sorry for that.  If you like I can give you the number of the department where corporate agreements are negotiated."><![CDATA[Yes sir I'm sorry for that.  If you like I can give you the number of the department where corporate agreements are negotiated.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[We sure do Dr. Kravitz.  So to confirm, you need a Deluxe room with two double bed, City view, for four nights, starting on August 1st?]]]></question>
		<saythis><![CDATA[We sure do Dr. Kravitz.  So to confirm, you need a Deluxe room with two double bed, City view, for four nights, starting on August 1st?]]]></saythis>
		<answer value="1" choicesay="We sure do Dr. Kravitz. So to confirm, you need a Deluxe room with two double bed, City view, for four nights, starting on August first?"><![CDATA[We sure do Dr. Kravitz.  So to confirm, you need a Deluxe room with two double bed, City view, for four nights, starting on August 1st?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Great, proceeding with the reservation.]]]></question>
		<saythis><![CDATA[Great, proceeding with the reservation.]]]></saythis>
		<answer value="1" choicesay="Great, proceeding with the reservation."><![CDATA[Great, proceeding with the reservation.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Would you like to place a reservation for the Deluxe City view room with an additonal rollaway bed for $449?"><![CDATA[Would you like to place a reservation for the Deluxe City view room with an additonal rollaway bed for $449?]]]></answer>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards.]]]></question>
		<saythis><![CDATA[How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards.]]]></saythis>
		<answer value="1" choicesay="How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards."><![CDATA[How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Definitely makes tracking your spending easier.  I'm sorry what card would you like to use to reserve this room again, Dr. Kravitz?"><![CDATA[Definitely makes tracking your spending easier.  I'm sorry what card would you like to use to reserve this room again, Dr. Kravitz?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir. Can I please have your credit card number?]]]></question>
		<saythis><![CDATA[Yes sir. Can I please have your credit card number?]]]></saythis>
		<answer value="1" choicesay="Yes sir. Can I please have your credit card number?"><![CDATA[Yes sir. Can I please have your credit card number?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please repeat that?"><![CDATA[Can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[And the expiration date please?]]]></question>
		<saythis><![CDATA[And the expiration date please?]]]></saythis>
		<answer value="1" choicesay="And the expiration date please?"><![CDATA[And the expiration date please?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Yes sir, we have a pool. Can you please repeat the card expiration date again?"><![CDATA[Yes sir, we have a pool. Can you please repeat the card expiration date again?]]]></answer>
		<answer value="1" choicesay="Yes sir, we have a pool. Can you please repeat the month, Dr. Kravitz?"><![CDATA[Yes sir, we have a pool. Can you please repeat the month, Dr. Kravitz?]]]></answer>
		<answer value="1" choicesay="Yes sir, we have a pool. Sorry but what was the year again?"><![CDATA[Yes sir, we have a pool. Sorry but what was the year again?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Sir, can I have a contact number where we can reach you?]]]></question>
		<saythis><![CDATA[Sir, can I have a contact number where we can reach you?]]]></saythis>
		<answer value="1" choicesay="Sir, can I have a contact number where we can reach you?"><![CDATA[Sir, can I have a contact number where we can reach you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="That sounds fantastic Dr. Kravitz.  I'm sorry to interrupt you sir, but can you please repeat that?"><![CDATA[That sounds fantastic Dr. Kravitz.  I'm sorry to interrupt you sir, but can you please repeat that?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Reserve</em> to make the reservation.</span>]]]></question>
		<saythis><![CDATA[May I have your name, please?]]]></saythis>
		<answer value="1" choicesay="May I have your name, please?"><![CDATA[May I have your name, please?]]]></answer>
		<answer value="1" choicesay="Can you please spell your first name?"><![CDATA[Can you please spell your first name?]]]></answer>
		<answer value="1" choicesay="Can you please spell your last name?"><![CDATA[Can you please spell your last name?]]]></answer>
		<answer value="1" choicesay="What day will you be checking in, Dr. Kravitz?"><![CDATA[What day will you be checking in, Dr. Kravitz?]]]></answer>
		<answer value="1" choicesay="What day will you be checking out, Dr. Kravitz?"><![CDATA[What day will you be checking out, Dr. Kravitz?]]]></answer>
		<answer value="1" choicesay="How many days will you be staying at the Prestige?"><![CDATA[How many days will you be staying at the Prestige?]]]></answer>
		<answer value="1" choicesay="How many people are in your party?"><![CDATA[How many people are in your party?]]]></answer>
		<answer value="1" choicesay="What room view are you interested in reserving, Dr. Kravitz?"><![CDATA[What room view are you interested in reserving, Dr. Kravitz?]]]></answer>
		<answer value="1" choicesay="How many beds will you require, Dr. Kravitz?"><![CDATA[How many beds will you require, Dr. Kravitz?]]]></answer>
		<answer value="1" choicesay="How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards."><![CDATA[How would you like to guarantee this room Dr. Kravitz? We accept all major credit cards.]]]></answer>
		<answer value="1" choicesay="Can I please have your credit card number?"><![CDATA[Can I please have your credit card number?]]]></answer>
		<answer value="1" choicesay="Can you please repeat the card expiration date again?"><![CDATA[Can you please repeat the card expiration date again?]]]></answer>
		<answer value="1" choicesay="Can I have a contact number where we can reach you?"><![CDATA[Can I have a contact number where we can reach you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[That sounds fantastic Dr. Kravitz.  Your confirmation number is ESI-72609. Is there anything else I can help you with today?]]]></question>
		<saythis><![CDATA[That sounds fantastic Dr. Kravitz.  Your confirmation number is E S I 7 2 6 oh 9. Is there anything else I can help you with today?]]]></saythis>
		<answer value="1" choicesay="That sounds fantastic Dr. Kravitz. Your confirmation number is E S I 7 2 6 oh 9. Is there anything else I can help you with today?##That sounds fantastic Dr. Kravitz. Your confirmation number is E S I seven two six oh nine. Is there anything else I can help you with today?"><![CDATA[That sounds fantastic Dr. Kravitz.  Your confirmation number is ESI-72609. Is there anything else I can help you with today?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Absolutely sir. It's the same with me.  One other thing, Dr. Kravitz, in the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]]></question>
		<saythis><![CDATA[Absolutely sir. It's the same with me.  One other thing, Dr. Kravitz, in the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]]></saythis>
		<answer value="1" choicesay="Absolutely sir. Its the same with me.  One other thing, Dr. Kravitz, in the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges."><![CDATA[Absolutely sir.  It's the same with me.  One other thing, Dr. Kravitz, in the event you need to cancel or alter your reservation, please do so at least twenty-four hours in advance to avoid charges.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[August is a very good time to visit, it's warm but not too warm, and is usually sunny.  Thank you again and we look forward to seeing you on August 1. Goodbye.]]]></question>
		<saythis><![CDATA[August is a very good time to visit, it's warm but not too warm, and is usually sunny.  Thank you again and we look forward to seeing you on August 1. Goodbye.]]]></saythis>
		<answer value="1" choicesay="August is a very good time to visit, its warm but not too warm, and is usually sunny. Thank you again and we look forward to seeing you on August one. Goodbye."><![CDATA[August is a very good time to visit, it's warm but not too warm, and is usually sunny.  Thank you again and we look forward to seeing you on August 1. Goodbye.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
</catalog>