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<catalog>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Good evening, welcome to the Prestige. _______________?]]]></question>
		<saythis><![CDATA[Good evening, welcome to the Prestige. Blank]]]></saythis>
		<answer value="1" choicesay="Good evening, welcome to the Prestige. How may I help you?"><![CDATA[How may I help you?]]]></answer>
		<answer value="0" choicesay="Good evening, welcome to the Prestige. How do I help you?"><![CDATA[How do I help you?]]]></answer>
		<answer value="0" choicesay="Good evening, welcome to the Prestige. How should I help you?"><![CDATA[How should I help you?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir, it looks like _______________.]]]></question>
		<saythis><![CDATA[Yes sir, it looks like blank.]]]></saythis>
		<answer value="1" choicesay="Yes sir, it looks like you've had a long trip."><![CDATA[you've had a long trip]]]></answer>
		<answer value="0" choicesay="Yes sir, it looks like you've been tired."><![CDATA[you've been tired]]]></answer>
		<answer value="0" choicesay="Yes sir, it looks like you're too late."><![CDATA[you're too late]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Certainly sir. ____________?]]]></question>
		<saythis><![CDATA[Certainly sir. blank?]]]></saythis>
		<answer value="1" choicesay="Certainly sir. Do you have a reservation?"><![CDATA[Do you have a reservation]]]></answer>
		<answer value="0" choicesay="Certainly sir. Do you need a reservation?"><![CDATA[Do you need a reservation]]]></answer>
		<answer value="0" choicesay="Certainly sir. You need a reservation?"><![CDATA[You need a reservation]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[That is not a problem. May I have your ______________ please?]]]></question>
		<saythis><![CDATA[That is not a problem. May I have your blank please?]]]></saythis>
		<answer value="1" choicesay="That is not a problem. May I have your name or confirmation number please?"><![CDATA[name or confirmation number]]]></answer>
		<answer value="0" choicesay="That is not a problem. May I have your first name or phone number please?"><![CDATA[first name or phone number]]]></answer>
		<answer value="0" choicesay="That is not a problem. May I have your last name or phone number please?"><![CDATA[last name or phone number]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="1" choicesay="Can you please spell your last name, Dr. Overbeek?"><![CDATA[Can you please spell your last name, Dr. Overbeek?]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[And would you have your confirmation number, Dr. Overbeek?]]]></question>
		<saythis><![CDATA[And would you have your confirmation number, Dr. Overbeek?]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Press <em>Done</em> when you are ready to proceed.]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[There's your reservation. You have reserved a _____________________ for single occupancy. Is that correct, Dr. Overbeek?]]]></question>
		<saythis><![CDATA[There's your reservation. You have reserved a blank for single occupancy. Is that correct, Dr. Overbeek?]]]></saythis>
		<answer value="1" choicesay="There's your reservation. You have reserved a Deluxe City view with double beds for three days for single occupancy. Is that correct, Dr. Overbeek?"><![CDATA[Deluxe City view with double beds for three days]]]></answer>
		<answer value="0" choicesay="There's your reservation. You have reserved a Deluxe Inner Harbor view with double beds for two days for single occupancy. Is that correct, Dr. Overbeek?"><![CDATA[Deluxe Inner Harbor view with double beds for two days]]]></answer>
		<answer value="0" choicesay="There's your reservation. You have reserved a Deluxe Harbor Mountain view with king bed for three days for single occupancy. Is that correct, Dr. Overbeek?"><![CDATA[Deluxe Harbor Mountain view with king bed for three days]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Press <em>Done</em> when you are ready to proceed.]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And ___________________________________?]]]></question>
		<saythis><![CDATA[I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And blank?]]]></saythis>
		<answer value="1" choicesay="I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have a passport or driver's license please?"><![CDATA[may I have a passport or driver's license please]]]></answer>
		<answer value="0" choicesay="I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have your credit card please?"><![CDATA[may I have your credit card please]]]></answer>
		<answer value="0" choicesay="I understand Dr. Overbeek. Could you please fill out the top portion of this form and sign at the bottom? And may I have your registration form please?"><![CDATA[may I have your registration form please]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[We are glad you were able to make it this evening. The rate for the room will be __________. Which credit card would you like to use for the room? The one we have on file?]]]></question>
		<saythis><![CDATA[We are glad you were able to make it this evening. The rate for the room will be blank. Which credit card would you like to use for the room? The one we have on file?]]]></saythis>
		<answer value="1" choicesay="We are glad you were able to make it this evening. The rate for the room will be $239 per night. Which credit card would you like to use for the room? The one we have on file?##We are glad you were able to make it this evening. The rate for the room will be two hundred and thirty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?"><![CDATA[$239 per night]]]></answer>
		<answer value="0" choicesay="We are glad you were able to make it this evening. The rate for the room will be $249 per night. Which credit card would you like to use for the room? The one we have on file?##We are glad you were able to make it this evening. The rate for the room will be two hundred and forty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?"><![CDATA[$249 per night]]]></answer>
		<answer value="0" choicesay="We are glad you were able to make it this evening. The rate for the room will be $269 per night. Which credit card would you like to use for the room? The one we have on file?##We are glad you were able to make it this evening. The rate for the room will be two hundred and sixty nine dollars per night. Which credit card would you like to use for the room? The one we have on file?"><![CDATA[$269 per night]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[_______________ your Visa card for the file? We will not charge it until you are ready to check out.]]]></question>
		<saythis><![CDATA[blank your Visa card for the file? We will not charge it until you are ready to check out.]]]></saythis>
		<answer value="1" choicesay="May I make an imprint of your Visa card for the file? We will not charge it until you are ready to check out."><![CDATA[May I make an imprint of]]]></answer>
		<answer value="0" choicesay="May I print your Visa card for the file? We will not charge it until you are ready to check out."><![CDATA[May I print]]]></answer>
		<answer value="0" choicesay="May I take your Visa card for the file? We will not charge it until you are ready to check out."><![CDATA[May I take]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[_________________.]]]></question>
		<saythis><![CDATA[blank.]]]></saythis>
		<answer value="1" choicesay="Thank you Dr. Overbeek."><![CDATA[Thank you Dr. Overbeek]]]></answer>
		<answer value="0" choicesay="You're welcome Dr. Overbeek."><![CDATA[You're welcome Dr. Overbeek]]]></answer>
		<answer value="0" choicesay="Welcome Dr. Overbeek."><![CDATA[Welcome Dr. Overbeek]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Here is the form. I believe it's all filled out.</span>]]]></question>
		<saythis><![CDATA[Here is the form. I believe it's all filled out.]]]></saythis>
		<answer value="1" choicesay="Thank you.  Just bear with me a moment while I input your information into the system."><![CDATA[Thank you.  Just bear with me a moment while I input your information into the system.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Yes sir, ____________ and here is your card and passport.]]]></question>
		<saythis><![CDATA[Yes sir, blank and here is your card and passport.]]]></saythis>
		<answer value="1" choicesay="Yes sir, it looks fine and here is your card and passport."><![CDATA[it looks fine]]]></answer>
		<answer value="0" choicesay="Yes sir, it's going to be okay and here is your card and passport."><![CDATA[it's going to be okay]]]></answer>
		<answer value="0" choicesay="Yes sir, there it is and here is your card and passport."><![CDATA[there it is]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[Here is your room key card. I have written your room number on the packet.]]]></question>
		<saythis><![CDATA[Here is your room key card. I have written your room number on the packet.]]]></saythis>
		<answer value="1" choicesay="Here is your room key card. I have written your room number on the packet. "><![CDATA[Here is your room key card. I have written your room number on the packet.]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Check In</em> to complete the check in.</span>]]]></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[To get to your room, please make a left and walk to the bank of elevators. Your room is _____________. After you get off the elevator, please make a left.]]]></question>
		<saythis><![CDATA[To get to your room, please make a left and walk to the bank of elevators. Your room is blank. After you get off the elevator, please make a left.]]]></saythis>
		<answer value="1" choicesay="To get to your room, please make a left and walk to the bank of elevators. Your room is on the 11th floor. After you get off the elevator, please make a left.##To get to your room, please make a left and walk to the bank of elevators. Your room is on the eleventh floor. After you get off the elevator, please make a left."><![CDATA[on the 11th floor]]]></answer>
		<answer value="0" choicesay="To get to your room, please make a left and walk to the bank of elevators. Your room is on the 17th floor. After you get off the elevator, please make a left.##To get to your room, please make a left and walk to the bank of elevators. Your room is on the seventeenth floor. After you get off the elevator, please make a left."><![CDATA[on the 17th floor]]]></answer>
		<answer value="0" choicesay="To get to your room, please make a left and walk to the bank of elevators. Your room is on the 21st floor. After you get off the elevator, please make a left.##To get to your room, please make a left and walk to the bank of elevators. Your room is on the twenty first floor. After you get off the elevator, please make a left."><![CDATA[on the 21st floor]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[I __________ your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?]]]></question>
		<saythis><![CDATA[I blank your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?]]]></saythis>
		<answer value="1" choicesay="I will instruct that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?"><![CDATA[will instruct that]]]></answer>
		<answer value="0" choicesay="I will decide that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?"><![CDATA[will decide that]]]></answer>
		<answer value="0" choicesay="I will remember that your bags be sent up. Is there anything else I can help you with, Dr. Overbeek?"><![CDATA[will remember that]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[You're welcome sir and ________________. Have a good night.]]]></question>
		<saythis><![CDATA[You're welcome sir and blank. Have a good night.]]]></saythis>
		<answer value="1" choicesay="You're welcome sir and enjoy your stay at the Prestige. Have a good night."><![CDATA[enjoy your stay at the Prestige]]]></answer>
		<answer value="0" choicesay="You're welcome sir and be comfortable at the Prestige. Have a good night."><![CDATA[be comfortable at the Prestige]]]></answer>
		<answer value="0" choicesay="You're welcome sir and stay again at the Prestige. Have a good night."><![CDATA[stay again at the Prestige]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question><![CDATA[<span class='blackspan'>Press <em>Done</em> when you are ready to proceed.</span>]]]></question>
		<saythis><![CDATA[Press Done when you are ready to proceed.]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="0" mp3=""></phrase>
		<question></question>
		<saythis><![CDATA[]]]></saythis>
		<answer value="" choicesay=""><![CDATA[]]]></answer>
	</question>
</catalog>