<?xml version="1.0" encoding="utf-8"?>
<catalog>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/90005-1.0.mp3"><![CDATA[]]></phrase>
		<question isaudiomp3="1" rationale="0" picture="../PASSAGE_IMAGES/90005-1.jpg" mp3="../MEDIA/90005-1.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="1" ttsspeed="0" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Service that continues after a product has been sold.]]></question>
		<saythis><![CDATA[Service that continues after a product has been sold.]]></saythis>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-1.jpg" mp3="../MEDIA/90005-1-1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-1.jpg" rationale="Correct." value="1" choicesay="aftersales service"><![CDATA[aftersales service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-2.jpg" mp3="../MEDIA/90005-1-2.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-2.jpg" rationale="Incorrect." value="0" choicesay="buyer"><![CDATA[buyer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-3.jpg" mp3="../MEDIA/90005-1-3.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-3.jpg" rationale="Incorrect." value="0" choicesay="client"><![CDATA[client]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-4.jpg" mp3="../MEDIA/90005-1-4.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-4.jpg" rationale="Incorrect." value="0" choicesay="close"><![CDATA[close]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-5.jpg" mp3="../MEDIA/90005-1-5.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-5.jpg" rationale="Incorrect." value="0" choicesay="cold call"><![CDATA[cold call]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-6.jpg" mp3="../MEDIA/90005-1-6.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-6.jpg" rationale="Incorrect." value="0" choicesay="customer"><![CDATA[customer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-7.jpg" mp3="../MEDIA/90005-1-7.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-7.jpg" rationale="Incorrect." value="0" choicesay="deal"><![CDATA[deal]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-8.jpg" mp3="../MEDIA/90005-1-8.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-8.jpg" rationale="Incorrect." value="0" choicesay="discount"><![CDATA[discount]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-9.jpg" mp3="../MEDIA/90005-1-9.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-9.jpg" rationale="Incorrect." value="0" choicesay="follow up"><![CDATA[follow up]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-10.jpg" mp3="../MEDIA/90005-1-10.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-10.jpg" rationale="Incorrect." value="0" choicesay="guarantee"><![CDATA[guarantee]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-11.jpg" mp3="../MEDIA/90005-1-11.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-11.jpg" rationale="Incorrect." value="0" choicesay="in bulk "><![CDATA[in bulk ]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-12.jpg" mp3="../MEDIA/90005-1-12.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-12.jpg" rationale="Incorrect." value="0" choicesay="lead"><![CDATA[lead]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-13.jpg" mp3="../MEDIA/90005-1-13.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-13.jpg" rationale="Incorrect." value="0" choicesay="objection"><![CDATA[objection]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-14.jpg" mp3="../MEDIA/90005-1-14.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-14.jpg" rationale="Incorrect." value="0" choicesay="overcome"><![CDATA[overcome]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-15.jpg" mp3="../MEDIA/90005-1-15.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-15.jpg" rationale="Incorrect." value="0" choicesay="product"><![CDATA[product]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-16.jpg" mp3="../MEDIA/90005-1-16.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-16.jpg" rationale="Incorrect." value="0" choicesay="prospect"><![CDATA[prospect]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-17.jpg" mp3="../MEDIA/90005-1-17.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-17.jpg" rationale="Incorrect." value="0" choicesay="sales representative"><![CDATA[sales representative]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-18.jpg" mp3="../MEDIA/90005-1-18.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-18.jpg" rationale="Incorrect." value="0" choicesay="retail"><![CDATA[retail]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-19.jpg" mp3="../MEDIA/90005-1-19.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-19.jpg" rationale="Incorrect." value="0" choicesay="service"><![CDATA[service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-20.jpg" mp3="../MEDIA/90005-1-20.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-20.jpg" rationale="Incorrect." value="0" choicesay="USP"><![CDATA[USP]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-1-21.jpg" mp3="../MEDIA/90005-1-21.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-1-21.jpg" rationale="Incorrect." value="0" choicesay="wholesale"><![CDATA[wholesale]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/90005-2.0.mp3"><![CDATA[]]></phrase>
		<question isaudiomp3="1" rationale="0" picture="../PASSAGE_IMAGES/90005-2.jpg" mp3="../MEDIA/90005-2.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="1" ttsspeed="0" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[Any person who purchases anything; a person employed by a firm to purchase.]]></question>
		<saythis><![CDATA[Any person who purchases anything; a person employed by a firm to purchase.]]></saythis>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-1.jpg" mp3="../MEDIA/90005-2-1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-1.jpg" rationale="Correct." value="1" choicesay="buyer"><![CDATA[buyer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-2.jpg" mp3="../MEDIA/90005-2-2.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-2.jpg" rationale="Incorrect." value="0" choicesay="aftersales service"><![CDATA[aftersales service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-3.jpg" mp3="../MEDIA/90005-2-3.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-3.jpg" rationale="Incorrect." value="0" choicesay="client"><![CDATA[client]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-4.jpg" mp3="../MEDIA/90005-2-4.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-4.jpg" rationale="Incorrect." value="0" choicesay="close"><![CDATA[close]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-5.jpg" mp3="../MEDIA/90005-2-5.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-5.jpg" rationale="Incorrect." value="0" choicesay="cold call"><![CDATA[cold call]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-6.jpg" mp3="../MEDIA/90005-2-6.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-6.jpg" rationale="Incorrect." value="0" choicesay="customer"><![CDATA[customer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-7.jpg" mp3="../MEDIA/90005-2-7.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-7.jpg" rationale="Incorrect." value="0" choicesay="deal"><![CDATA[deal]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-8.jpg" mp3="../MEDIA/90005-2-8.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-8.jpg" rationale="Incorrect." value="0" choicesay="discount"><![CDATA[discount]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-9.jpg" mp3="../MEDIA/90005-2-9.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-9.jpg" rationale="Incorrect." value="0" choicesay="follow up"><![CDATA[follow up]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-10.jpg" mp3="../MEDIA/90005-2-10.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-10.jpg" rationale="Incorrect." value="0" choicesay="guarantee"><![CDATA[guarantee]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-11.jpg" mp3="../MEDIA/90005-2-11.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-11.jpg" rationale="Incorrect." value="0" choicesay="in bulk "><![CDATA[in bulk ]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-12.jpg" mp3="../MEDIA/90005-2-12.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-12.jpg" rationale="Incorrect." value="0" choicesay="lead"><![CDATA[lead]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-13.jpg" mp3="../MEDIA/90005-2-13.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-13.jpg" rationale="Incorrect." value="0" choicesay="objection"><![CDATA[objection]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-14.jpg" mp3="../MEDIA/90005-2-14.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-14.jpg" rationale="Incorrect." value="0" choicesay="overcome"><![CDATA[overcome]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-15.jpg" mp3="../MEDIA/90005-2-15.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-15.jpg" rationale="Incorrect." value="0" choicesay="product"><![CDATA[product]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-16.jpg" mp3="../MEDIA/90005-2-16.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-16.jpg" rationale="Incorrect." value="0" choicesay="prospect"><![CDATA[prospect]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-17.jpg" mp3="../MEDIA/90005-2-17.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-17.jpg" rationale="Incorrect." value="0" choicesay="sales representative"><![CDATA[sales representative]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-18.jpg" mp3="../MEDIA/90005-2-18.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-18.jpg" rationale="Incorrect." value="0" choicesay="retail"><![CDATA[retail]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-19.jpg" mp3="../MEDIA/90005-2-19.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-19.jpg" rationale="Incorrect." value="0" choicesay="service"><![CDATA[service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-20.jpg" mp3="../MEDIA/90005-2-20.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-20.jpg" rationale="Incorrect." value="0" choicesay="USP"><![CDATA[USP]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-2-21.jpg" mp3="../MEDIA/90005-2-21.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-2-21.jpg" rationale="Incorrect." value="0" choicesay="wholesale"><![CDATA[wholesale]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/90005-3.0.mp3"><![CDATA[]]></phrase>
		<question isaudiomp3="1" rationale="0" picture="../PASSAGE_IMAGES/90005-3.jpg" mp3="../MEDIA/90005-3.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="1" ttsspeed="0" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[A person who buys services from a lawyer, architect or other professionals.]]></question>
		<saythis><![CDATA[A person who buys services from a lawyer, architect or other professionals.]]></saythis>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-1.jpg" mp3="../MEDIA/90005-3-1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-1.jpg" rationale="Correct." value="1" choicesay="client"><![CDATA[client]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-2.jpg" mp3="../MEDIA/90005-3-2.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-2.jpg" rationale="Incorrect." value="0" choicesay="aftersales service"><![CDATA[aftersales service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-3.jpg" mp3="../MEDIA/90005-3-3.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-3.jpg" rationale="Incorrect." value="0" choicesay="buyer"><![CDATA[buyer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-4.jpg" mp3="../MEDIA/90005-3-4.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-4.jpg" rationale="Incorrect." value="0" choicesay="close"><![CDATA[close]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-5.jpg" mp3="../MEDIA/90005-3-5.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-5.jpg" rationale="Incorrect." value="0" choicesay="cold call"><![CDATA[cold call]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-6.jpg" mp3="../MEDIA/90005-3-6.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-6.jpg" rationale="Incorrect." value="0" choicesay="customer"><![CDATA[customer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-7.jpg" mp3="../MEDIA/90005-3-7.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-7.jpg" rationale="Incorrect." value="0" choicesay="deal"><![CDATA[deal]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-8.jpg" mp3="../MEDIA/90005-3-8.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-8.jpg" rationale="Incorrect." value="0" choicesay="discount"><![CDATA[discount]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-9.jpg" mp3="../MEDIA/90005-3-9.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-9.jpg" rationale="Incorrect." value="0" choicesay="follow up"><![CDATA[follow up]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-10.jpg" mp3="../MEDIA/90005-3-10.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-10.jpg" rationale="Incorrect." value="0" choicesay="guarantee"><![CDATA[guarantee]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-11.jpg" mp3="../MEDIA/90005-3-11.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-11.jpg" rationale="Incorrect." value="0" choicesay="in bulk "><![CDATA[in bulk ]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-12.jpg" mp3="../MEDIA/90005-3-12.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-12.jpg" rationale="Incorrect." value="0" choicesay="lead"><![CDATA[lead]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-13.jpg" mp3="../MEDIA/90005-3-13.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-13.jpg" rationale="Incorrect." value="0" choicesay="objection"><![CDATA[objection]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-14.jpg" mp3="../MEDIA/90005-3-14.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-14.jpg" rationale="Incorrect." value="0" choicesay="overcome"><![CDATA[overcome]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-15.jpg" mp3="../MEDIA/90005-3-15.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-15.jpg" rationale="Incorrect." value="0" choicesay="product"><![CDATA[product]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-16.jpg" mp3="../MEDIA/90005-3-16.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-16.jpg" rationale="Incorrect." value="0" choicesay="prospect"><![CDATA[prospect]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-17.jpg" mp3="../MEDIA/90005-3-17.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-17.jpg" rationale="Incorrect." value="0" choicesay="sales representative"><![CDATA[sales representative]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-18.jpg" mp3="../MEDIA/90005-3-18.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-18.jpg" rationale="Incorrect." value="0" choicesay="retail"><![CDATA[retail]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-19.jpg" mp3="../MEDIA/90005-3-19.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-19.jpg" rationale="Incorrect." value="0" choicesay="service"><![CDATA[service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-20.jpg" mp3="../MEDIA/90005-3-20.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-20.jpg" rationale="Incorrect." value="0" choicesay="USP"><![CDATA[USP]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-3-21.jpg" mp3="../MEDIA/90005-3-21.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-3-21.jpg" rationale="Incorrect." value="0" choicesay="wholesale"><![CDATA[wholesale]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/90005-4.0.mp3"><![CDATA[]]></phrase>
		<question isaudiomp3="1" rationale="0" picture="../PASSAGE_IMAGES/90005-4.jpg" mp3="../MEDIA/90005-4.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="1" ttsspeed="0" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[To finalize a deal or sale; to make a sale.]]></question>
		<saythis><![CDATA[To finalize a deal or sale; to make a sale.]]></saythis>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-1.jpg" mp3="../MEDIA/90005-4-1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-1.jpg" rationale="Correct." value="1" choicesay="close"><![CDATA[close]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-2.jpg" mp3="../MEDIA/90005-4-2.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-2.jpg" rationale="Incorrect." value="0" choicesay="aftersales service"><![CDATA[aftersales service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-3.jpg" mp3="../MEDIA/90005-4-3.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-3.jpg" rationale="Incorrect." value="0" choicesay="buyer"><![CDATA[buyer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-4.jpg" mp3="../MEDIA/90005-4-4.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-4.jpg" rationale="Incorrect." value="0" choicesay="client"><![CDATA[client]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-5.jpg" mp3="../MEDIA/90005-4-5.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-5.jpg" rationale="Incorrect." value="0" choicesay="cold call"><![CDATA[cold call]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-6.jpg" mp3="../MEDIA/90005-4-6.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-6.jpg" rationale="Incorrect." value="0" choicesay="customer"><![CDATA[customer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-7.jpg" mp3="../MEDIA/90005-4-7.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-7.jpg" rationale="Incorrect." value="0" choicesay="deal"><![CDATA[deal]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-8.jpg" mp3="../MEDIA/90005-4-8.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-8.jpg" rationale="Incorrect." value="0" choicesay="discount"><![CDATA[discount]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-9.jpg" mp3="../MEDIA/90005-4-9.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-9.jpg" rationale="Incorrect." value="0" choicesay="follow up"><![CDATA[follow up]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-10.jpg" mp3="../MEDIA/90005-4-10.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-10.jpg" rationale="Incorrect." value="0" choicesay="guarantee"><![CDATA[guarantee]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-11.jpg" mp3="../MEDIA/90005-4-11.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-11.jpg" rationale="Incorrect." value="0" choicesay="in bulk "><![CDATA[in bulk ]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-12.jpg" mp3="../MEDIA/90005-4-12.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-12.jpg" rationale="Incorrect." value="0" choicesay="lead"><![CDATA[lead]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-13.jpg" mp3="../MEDIA/90005-4-13.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-13.jpg" rationale="Incorrect." value="0" choicesay="objection"><![CDATA[objection]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-14.jpg" mp3="../MEDIA/90005-4-14.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-14.jpg" rationale="Incorrect." value="0" choicesay="overcome"><![CDATA[overcome]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-15.jpg" mp3="../MEDIA/90005-4-15.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-15.jpg" rationale="Incorrect." value="0" choicesay="product"><![CDATA[product]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-16.jpg" mp3="../MEDIA/90005-4-16.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-16.jpg" rationale="Incorrect." value="0" choicesay="prospect"><![CDATA[prospect]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-17.jpg" mp3="../MEDIA/90005-4-17.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-17.jpg" rationale="Incorrect." value="0" choicesay="sales representative"><![CDATA[sales representative]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-18.jpg" mp3="../MEDIA/90005-4-18.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-18.jpg" rationale="Incorrect." value="0" choicesay="retail"><![CDATA[retail]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-19.jpg" mp3="../MEDIA/90005-4-19.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-19.jpg" rationale="Incorrect." value="0" choicesay="service"><![CDATA[service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-20.jpg" mp3="../MEDIA/90005-4-20.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-20.jpg" rationale="Incorrect." value="0" choicesay="USP"><![CDATA[USP]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-4-21.jpg" mp3="../MEDIA/90005-4-21.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-4-21.jpg" rationale="Incorrect." value="0" choicesay="wholesale"><![CDATA[wholesale]]></answer>
	</question>
	<question>
		<phrase isaudiomp3="1" mp3="../MEDIA/90005-5.0.mp3"><![CDATA[]]></phrase>
		<question isaudiomp3="1" rationale="0" picture="../PASSAGE_IMAGES/90005-5.jpg" mp3="../MEDIA/90005-5.mp3" exercise_type="" questionmode="" choicemode="" answerbankid="1" answerbankmode="" rationalemode="" playonload="" mp3speed="1" ttsspeed="0" passage="" show_passage="" show_passage_audioplayer="" passage_audio_type="" showvideo="" video="" enable_audio_recorder="" recorder_mode=""><![CDATA[To telephone a prospect without previous contact.]]></question>
		<saythis><![CDATA[To telephone a prospect without previous contact.]]></saythis>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-1.jpg" mp3="../MEDIA/90005-5-1.mp3" isrationalemp3="1" rationalemp3="../MEDIA/correct.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-1.jpg" rationale="Correct." value="1" choicesay="cold call"><![CDATA[cold call]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-2.jpg" mp3="../MEDIA/90005-5-2.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-2.jpg" rationale="Incorrect." value="0" choicesay="aftersales service"><![CDATA[aftersales service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-3.jpg" mp3="../MEDIA/90005-5-3.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-3.jpg" rationale="Incorrect." value="0" choicesay="buyer"><![CDATA[buyer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-4.jpg" mp3="../MEDIA/90005-5-4.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-4.jpg" rationale="Incorrect." value="0" choicesay="client"><![CDATA[client]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-5.jpg" mp3="../MEDIA/90005-5-5.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-5.jpg" rationale="Incorrect." value="0" choicesay="close"><![CDATA[close]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-6.jpg" mp3="../MEDIA/90005-5-6.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-6.jpg" rationale="Incorrect." value="0" choicesay="customer"><![CDATA[customer]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-7.jpg" mp3="../MEDIA/90005-5-7.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-7.jpg" rationale="Incorrect." value="0" choicesay="deal"><![CDATA[deal]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-8.jpg" mp3="../MEDIA/90005-5-8.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-8.jpg" rationale="Incorrect." value="0" choicesay="discount"><![CDATA[discount]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-9.jpg" mp3="../MEDIA/90005-5-9.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-9.jpg" rationale="Incorrect." value="0" choicesay="follow up"><![CDATA[follow up]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-10.jpg" mp3="../MEDIA/90005-5-10.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-10.jpg" rationale="Incorrect." value="0" choicesay="guarantee"><![CDATA[guarantee]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-11.jpg" mp3="../MEDIA/90005-5-11.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-11.jpg" rationale="Incorrect." value="0" choicesay="in bulk "><![CDATA[in bulk ]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-12.jpg" mp3="../MEDIA/90005-5-12.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-12.jpg" rationale="Incorrect." value="0" choicesay="lead"><![CDATA[lead]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-13.jpg" mp3="../MEDIA/90005-5-13.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-13.jpg" rationale="Incorrect." value="0" choicesay="objection"><![CDATA[objection]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-14.jpg" mp3="../MEDIA/90005-5-14.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-14.jpg" rationale="Incorrect." value="0" choicesay="overcome"><![CDATA[overcome]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-15.jpg" mp3="../MEDIA/90005-5-15.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-15.jpg" rationale="Incorrect." value="0" choicesay="product"><![CDATA[product]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-16.jpg" mp3="../MEDIA/90005-5-16.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-16.jpg" rationale="Incorrect." value="0" choicesay="prospect"><![CDATA[prospect]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-17.jpg" mp3="../MEDIA/90005-5-17.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-17.jpg" rationale="Incorrect." value="0" choicesay="sales representative"><![CDATA[sales representative]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-18.jpg" mp3="../MEDIA/90005-5-18.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-18.jpg" rationale="Incorrect." value="0" choicesay="retail"><![CDATA[retail]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-19.jpg" mp3="../MEDIA/90005-5-19.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-19.jpg" rationale="Incorrect." value="0" choicesay="service"><![CDATA[service]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-20.jpg" mp3="../MEDIA/90005-5-20.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-20.jpg" rationale="Incorrect." value="0" choicesay="USP"><![CDATA[USP]]></answer>
		<answer isaudiomp3="1" picture="../PASSAGE_IMAGES/90005-5-21.jpg" mp3="../MEDIA/90005-5-21.mp3" isrationalemp3="1" rationalemp3="../MEDIA/incorrect.mp3" rationaleimage="../PASSAGE_IMAGES/rationale/90005-5-21.jpg" rationale="Incorrect." value="0" choicesay="wholesale"><![CDATA[wholesale]]></answer>
	</question>
</catalog>