clarify as needed until he or she feels fully understood.]]> build up over time.]]> believe they hear it in their child's tone of voice.]]> finishes talking, you should summarize what he or she just said.]]> certain attitude from teenagers may believe they hear it in their child's tone of voice.]]> actually said.]]> lead to hurt feelings, which in turn can make it difficult for people to work together.]]> quietly without expressing your opinion about what the speaker says, even if you think he or she is wrong.]]> rude to their co-worker, or seems inconsiderate of their needs.]]> willingness to listen.]]> communication of ideas and feelings.]]> understand what the other person is saying.]]> improve relationships, whether at home, school or work.]]> hurts my feelings when you come home late without calling ahead, a husband or wife might say nothing at all in order to avoid a fight.]]> message to make sure they both agree on what was said.]]>