WEBVTT

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When I began my career in sales, I was with a company

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that had only two sales people.

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This meant a lot of quick stops visiting each of our

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customers and not much time getting to know our customers

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on an individual basis.

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After a year on the job, I suggested that with two

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additional sales persons, the company would be able to

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excel at individualized customer service.

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Six months after we put the plan in to effect, sales

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increased by 30% and customer satisfaction nearly tripled.