WEBVTT

00:05:30.011 --> 00:05:33.308
Not only is conflict 
inevitable, it is also healthy.

00:05:33.343 --> 00:05:35.785
A company full of "yes men" 
does not come up with new 

00:05:35.820 --> 00:05:39.844
ideas; it simply perpetuates 
the old ways of doing things.

00:05:39.879 --> 00:05:42.881
When conflict is handled well,
it helps, rather than harms,

00:05:42.916 --> 00:05:43.747
a company.

00:05:43.782 --> 00:05:46.424
To handle conflict well, one 
must be open-minded and 

00:05:46.459 --> 00:05:48.423
willing to listen to 
differing opinions without 

00:05:48.458 --> 00:05:50.636
being judgmental.